CTI OS Developer Guide for Cisco Unified Contact Center Enterprise Release 9.0(1) [Cisco Computer Telephony Integration Option]



CTI OS Developer Guide for Cisco Unified Contact Center Enterprise Release 9.0(1) About this guide Introduction CTI OS Client Interface Library architecture CIL coding conventions Building your custom CTI application CTI OS ActiveX controls Event Interfaces and Events CtiOs object Session object Agent object Call object SkillGroup object Helper classes SilentMonitorManager object CTI OS keywords and enumerated types CTI OS logging Index	CTI OS Developer Guide for Cisco Unified Contact Center Enterprise Release 9.0(1) Click the links on the left to view the individual chapters in HTML format. Download the complete book (PDF - 7 MB)
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