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Preface
This document explains how to install Cisco Unified Contact Center Express (Unified CCX) on a single node deployment or two node high availability deployment in a cluster environment. Review all installation instructions carefully before you install Unified CCX.
Related Documents
- To perform Windows to Linux upgrade on Cisco Unified Contact Center Express, go to the following URL: http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_installation_guides_list.html
- For a list of troubleshooting tips related to installation, go to the following URL: http://docwiki.cisco.com/wiki/Troubleshooting_Unified_Contact_Center_Express
- For a list of terms used in Cisco Unified CCX and Cisco Unified IP IVR, go to the following URL: http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_technical_reference_list.html
- For all deployment-related information, see Cisco Unified Contact Center Express Solution Reference Network Design at: http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html
- For all administrative tasks, see Cisco Unified Contact Center Express Administration Guide at: http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_installation_and_configuration_guides_list.html
For more information about Unified CCX documentation, go to the following URL:
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/tsd_products_support_series_home.html
Additional Information
For information on obtaining support, obtaining additional documentation, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
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