You can use this option both when you are upgrading to a newer
software version, and when you need to fall back to an earlier software version.
To shut down the system that is running on the active disk partition and then
automatically restart the system by using the software version on the inactive
partition, follow this procedure:
Caution
This procedure causes the system to restart and become temporarily
out of service.
Procedure
Step 1
From the Cisco Unified Communications Operating System
Administration window, navigate to
Settings > Version.
The
Version Settings window appears, showing the
software version on both the active and inactive partitions.
Step 2
Click
Switch Versions to switch versions and
restart. Click
Cancel to stop the operation.
If you click
Switch Versions,
the system restarts, and the partition that is
inactive becomes active.
Restart current version
To restart the system on the current partition without
switching versions, follow this procedure:
Caution
This procedure causes the system to restart and become temporarily
out of service.
Procedure
Step 1
From the Cisco Unified Communications Operating System
Administration window, navigate to
Settings > Version.
The
Version Settings window appears, showing the
software version on both the active and inactive partitions.
Step 2
Click
Restart to restart the system, or click
Cancel to stop the operation.
If you click
Restart, the system restarts on the current
partition without switching versions.
Shut down system
Caution
Do not press the power button on the server to shut down the server
or to reboot the server. If you do, you may accidentally corrupt the file
system, which may prevent you from future server reboots.
Caution
This procedure causes the system to shut down.
Procedure
Step 1
If you are shutting down the system from the command line
interface, go to step 4. Otherwise, go to Step 2.
Step 2
From the Cisco Unified Communications Operating System
Administration window, navigate to
Settings > Version.
The
Version Settings window appears, showing the
software version on both the active and inactive partitions.
Step 3
Click
Shutdown to shut down the system, or click
Cancel to stop the operation.
If you click
Shutdown, the system halts all processes and
shuts down.
Note
The hardware may require several minutes to power down.
Step 4
Enter the command
utils system shutdown or the command
utils system restart.
For information about how to enter the CLI commands, refer to the
Command Line Interface Reference Guide for Cisco Unified
Contact Center Express and Cisco Unified IP IVR.
When the user initiates a switch version, system restart, or system shutdown from the Cisco Unified OS Administration web interface, the operation fails in the following scenarios:
if the system detects that a switch version is in
progress
if the system detects that a previous switch
version was abruptly terminated
Note
A switch version operation is abruptly terminated if a power reset or hard reboot is done on the Unified CCX system when it is in progress.
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