Table Of Contents

Configuring Serviceability for Federation

How To Turn on and Capture Logging for Federation

Location of Log Files for SIP Federation

Location of Log Files for XMPP Federation

Turning On Logging for Federation

How To Restart the Cisco UP XCP Router

About the Cisco UP XCP Router

Restating the Cisco UP XCP Router

Configuring Serviceability for Federation

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April 30, 2013

•How To Turn on and Capture Logging for Federation

•How To Restart the Cisco UP XCP Router

How To Turn on and Capture Logging for Federation

•Location of Log Files for SIP Federation

•Location of Log Files for XMPP Federation

•Turning On Logging for Federation

Location of Log Files for SIP Federation

The following log files are applicable for SIP federation:

•sip-cm-3_0000000X.log located in /var/log/active/epas/trace/xcp/log

•esp0000000X.log located in /var/log/active/epas/trace/esp/sdi

You can also capture these logs from RTMT.

Location of Log Files for XMPP Federation

The following log files are applicable for XMPP federation:

•xmpp-cm-4_0000000X.log located in /var/log/active/epas/trace/xcp/log

You can also capture these logs from RTMT.

Turning On Logging for Federation

Procedure

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Step 1 Select Cisco Unified Serviceability > Trace > Configuration.

Step 2 Select the Cisco Unified Presence server, and select Go.

Step 3 Select CUP Services from the Service Group list box, and select Go.

Step 4 Perform one of the following steps:

•For SIP federation, select the Cisco UP XCP SIP Federation Connection Manager service from the Service list box, and click Go.

•For XMPP federation, select the Cisco UP XCP XMPP Federation Connection Manager service from the Service list box, and click Go.

Step 5 Select Trace On.

Select the Debug Trace Level in the Trace Filter Settings. If you want to enable Debug level on the traces select Debug for Debug Trace Level.

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How To Restart the Cisco UP XCP Router

•About the Cisco UP XCP Router

•Restating the Cisco UP XCP Router

About the Cisco UP XCP Router

If you make any configuration changes for SIP or XMPP federation configuration, you must restart the Cisco UP XCP Router on Cisco Unified Presence. If you restart the Cisco UP XCP Router, Cisco Unified Presence automatically restarts all active XCP services.

Note that you must restart the Cisco UP XCP Router, not turn off and turn on the Cisco UP XCP Router. If you turn off the Cisco UP XCP Router, rather than restart this service, Cisco Unified Presence stops all other XCP services. Subsequently when you then turn on the XCP router, Cisco Unified Presence will not automatically turn on the other XCP services; you need to manually turn on the other XCP services.

Restating the Cisco UP XCP Router

Procedure

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Step 1 Select Cisco Unified Serviceability > Tools > Control Center - Network Services.

Step 2 Select the server from the Server list box.

Step 3 Click Go.

Step 4 Select the radio button next to the Cisco UP XCP Router service in the CUP Services section.

Step 5 Click Restart.

Step 6 Click OK when a message indicates that restarting may take a while.

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