Table Of Contents

Adding a New User After Deploying Cisco Unified Personal Communicator

Adding a New User After Deploying Cisco Unified Personal Communicator

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Table 5-1 lists the required configuration steps to add a new user to various servers after the initial deployment. By completing these tasks, the new user will have full Cisco Unified Personal Communicator functionality after the initial deployment.

Table 5-1 Configuring a New User for Full Functionality in Cisco Unified Personal Communicator 

Task	Where to Find Information
Cisco Unified Communications Manager Configuration
Add the phone to the Cisco Unified Communications Manager database. Allow control of the Cisco Unified IP Phone from the computer telephony interface (CTI). Associate a directory number with the phone.	Adding Cisco Unified IP Phones to the Cisco Unified Communications Manager Database, page 2-2
Set up the user account, and associate the directory number to the user. Associate the phone to the end user. Add the end user to the Standard CTI Enabled group. Add the end user to the CCM End User group.	Associating Cisco Unified IP Phones to End Users and Adding End Users to a Group, page 2-3
Enable Cisco Unified Personal Communicator soft-phone features by manually creating a new device per user.	Adding Cisco Unified Personal Communicator as a Phone Type, page 2-6
Ensure that reachability status in Cisco Unified Personal Communicator is accurately displayed; associate the line that is being used by the user and the user in Cisco Unified Communications Manager.	Associating Lines, Users, and Directory Numbers, page 2-8
Obtain a license file, if necessary. Upload the license file, if necessary. Assign capabilities.	Obtaining a License File, page 2-13 Uploading a License File, page 2-14 Assigning Capabilities to Users, page 2-14
Voice-mail Server Configuration
Set up an account for the new user.	Configuring Cisco Unity Connection Servers, page 3-1 Configuring Cisco Unity Servers, page 3-4
Web Conferencing Server Configuration
Set up a user profile for the new user.	Configuring Cisco Unified MeetingPlace Express and Cisco Unified MeetingPlace Express VT Servers, page 3-9 Configuring Cisco Unified MeetingPlace Servers, page 3-11
Cisco Unified Presence Configuration
Configure the LDAP attribute map for the new user.	Configuring the LDAP Attribute Map, page 2-19
Add the new user to the server profiles.	Creating LDAP Server Profiles, page 2-22 Creating CTI Gateway Server Profiles, page 2-26 Creating SIP Proxy Server Profiles, page 2-27 Creating Cisco Unity Server Profiles in Cisco Unified Presence Administration, page 3-7 Creating Cisco Unified MeetingPlace Server Profiles in Cisco Unified Presence Administration, page 3-14
Assign the preferred CTI device to the MAC address of the primary desk phone for the user.	Changing Application Profiles on a Per-User Basis, page 2-29
Exchange Calendaring Integration	How to Integrate Exchange Calendaring, page 3-15
Point-to-point video calls Multipoint videoconferencing Video telephony camera	Configuring Users for Point-to-Point Video Calls and for Multipoint Videoconferencing, page 2-31 Configuring Videoconferencing Resources, page 3-23
Provide information to users	Providing Information to End Users, page 4-5
Headset and Audio Device Information	Installation and Configuration of Headsets and Other Audio Devices, page 4-8