Contents
Quick Start Guide
What is Visual Voicemail?
Visual Voicemail is an alternative to audio voicemail. You use the screen on your phone to work with your messages, rather than respond to audio prompts. You can view a list of your messages and play your messages. You can also compose, reply to, forward, and delete messages.
Visual Voicemail on Your Phone
Using the Touchscreen
If you have a touchscreen phone, you can work with Visual Voicemail in the following ways:
Press a message on the screen to select the message.
Press the play and pause icons to play or pause a message.
Press the progress bar of the message to skip forwards or backwards within the message.
Flick the message list to scroll up or down through your messages. When you flick up, the next screen of messages is displayed. When you flick down, the previous screen of messages is displayed.
Staying Signed In and Signing Out
If you enable the Remember Me option when you sign in, Visual Voicemail keeps you signed in after you exit. This option is not offered the first time that you sign in or the option may not be available at your site.
"Remember Me" Option Status Actions Yes
To exit but remain signed in, press the Exit softkey.
To sign out, press the Sign Out softkey. If you choose to sign out, you will be required to sign in again the next time that you use Visual Voicemail.
No, or not available
To exit, press the Exit softkey.
Playing Messages
Procedure
Receiving and Placing Calls
Visual Voicemail only opens a line when you start the application, play a message, or record a message. Refer to the following table for information on how to receive and place calls while Visual Voicemail is running.
CCDE, CCENT, CCSI, Cisco Eos, Cisco Explorer, Cisco HealthPresence, Cisco IronPort, the Cisco logo, Cisco Nurse Connect, Cisco Pulse, Cisco SensorBase, Cisco StackPower, Cisco StadiumVision, Cisco TelePresence, Cisco TrustSec, Cisco Unified Computing System, Cisco WebEx, DCE, Flip Channels, Flip for Good, Flip Mino, Flipshare (Design), Flip Ultra, Flip Video, Flip Video (Design), Instant Broadband, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn, Cisco Capital, Cisco Capital (Design), Cisco:Financed (Stylized), Cisco Store, Flip Gift Card, and One Million Acts of Green are service marks; and Access Registrar, Aironet, AllTouch, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Lumin, Cisco Nexus, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, Continuum, EtherFast, EtherSwitch, Event Center, Explorer, Follow Me Browsing, GainMaker, iLYNX, IOS, iPhone, IronPort, the IronPort logo, Laser Link, LightStream, Linksys, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, PCNow, PIX, PowerKEY, PowerPanels, PowerTV, PowerTV (Design), PowerVu, Prisma, ProConnect, ROSA, SenderBase, SMARTnet, Spectrum Expert, StackWise, WebEx, and the WebEx logo are registered trademarks of Cisco and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1002R)
© 2010 Cisco Systems, Inc. All rights reserved.