Quick Start Guide
What is Visual Voicemail?
Visual Voicemail is an alternative to audio voicemail. You use the screen on your phone to work with your messages, rather than respond to audio prompts. You can view a list of your messages and play your messages. You can also compose, reply to, forward, and delete messages.
Visual Voicemail on Your Phone
Press the More softkey to see other voice message functions. If you cannot see softkeys referred to in this guide, press the More softkey to display them. On touchscreen phones, press the More button on the screen.
Call Session buttons
Naviation pad and Select button
Use the Navigation pad to scroll to highlight a message or other items on the screen. Use the Select button to play or pause a message or to select, edit or toggle other highlighted items. While playing a message, pressing left or right will skip back or forward in the audio.
Using the Touchscreen
If you have a touchscreen phone, you can work with Visual Voicemail in the following ways:
Press a message on the screen to select the message.
Press the play and pause icons to play or pause a message.
Press the progress bar of the message to skip forwards or backwards within the message.
Flick the message list to scroll up or down through your messages. When you flick up, the next screen of messages is displayed. When you flick down, the previous screen of messages is displayed.
Accessing Visual Voicemail
Staying Signed In and Signing Out
If you enable the Remember Me option when you sign in, Visual Voicemail keeps you signed in after you exit. This option is not offered the first time that you sign in or the option may not be available at your site.
"Remember Me" Option Status Actions
To exit but remain signed in, press the Exit softkey.
To sign out, press the Sign Out softkey. If you choose to sign out, you will be required to sign in again the next time that you use Visual Voicemail.
No, or not available
To exit, press the Exit softkey.
Step 1 Use the touchscreen or the navigation pad to highlight the message you want to play. Step 2 To play the message, press the Play softkey or press the center Select button in the navigation pad.
Receiving and Placing Calls
Visual Voicemail only opens a line when you start the application, play a message, or record a message. Refer to the following table for information on how to receive and place calls while Visual Voicemail is running.
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