Configuring Features in Cisco Unified Mobility Advantage: Presence - Configuring Features in Cisco Unified Mobility Advantage: Presence [Cisco Unified Mobility Advantage]

Contents
Configuring Features in Cisco Unified Mobility Advantage: Presence
Configuring Essential Settings for Presence Integration
Availability Status Based on Meeting Schedule
Configuring a Presence Account for Each User in Cisco Unified Communications Manager
Configuring the Connection to Cisco Unified Presence
Enabling Exchange of Presence
Configuring Features in Cisco Unified Mobility Advantage: Presence

The Cisco Unified Presence server manages availability status for Cisco Unified Mobile Communicator and other clients that support availability status. Users can set their status on any supported client and it will display on all supported clients.

Exchange of availability status with federated contacts is not supported.

Contacts added from the corporate directory on any client appear in the contact list on all supported clients. Personal contacts are specific to each client.

Text messaging from Cisco Unified Mobile Communicator is supported only with other Cisco Unified Mobile Communicator clients.

For limitations related to presence integration, see the Release Notes for Cisco Unified Mobility Advantage at http://www.cisco.com/en/US/products/ps7270/prod_release_notes_list.html.

Configuring a Presence Account for Each User in Cisco Unified Communications Manager

Configuring Essential Settings for Presence Integration

Availability Status Based on Meeting Schedule

Configuring the Connection to Cisco Unified Presence

Enabling Exchange of Presence

Settings in Cisco Unified Presence
Configuring Essential Settings for Presence Integration

Create an Application User account in order to allow Cisco Unified Mobility Advantage to access Cisco Unified Presence to obtain presence information for users.

Procedure

Step 1   Sign in to the Cisco Unified Presence Administration Admin Portal.

Step 2   Select User Management > Application User.

Step 3   Select Add New.

Step 4   Enter the Application User Information in the appropriate fields.
This must be a unique account assigned for exclusive use by a single Cisco Unified Mobility Advantage server.

Step 5   Select Standard Presence Group for the Presence Group.

Step 6   Add the group Admin-CUMA in the Groups field under Permissions Information.

Step 7   Select Save.

Step 8   Select System > Security > Incoming ACL to set the Access Control List.

Step 9   Select Add New.

Step 10   Enter a description

Step 11   Enter the IP address of the Cisco Unified Mobility Advantage server in the Address Pattern field.

Step 12   Select Save

Availability Status Based on Meeting Schedule

If your system integrates with Cisco Unified MeetingPlace and Microsoft Exchange and you want user availability status to show In a Meeting during scheduled Cisco Unified MeetingPlace meetings, enable Outlook integration in Cisco Unified Presence.

For details, requirements, and configuration information, see the documentation for Cisco Unified Presence, for example the Integration Note for Configuring Cisco Unified Presence Release 7.0 with Microsoft Exchange at http://www.cisco.com/en/US/docs/voice_ip_comm/cups/7_0/english/integration_notes/ExchInt.html.

Configuring a Presence Account for Each User in Cisco Unified Communications Manager

If you will integrate the presence feature in Cisco Mobile and Cisco Unified Mobile Communicator that support availability status, configure a Cisco Unified Presence account for each user in Cisco Unified Communications Manager.

Procedure

Step 1   Sign in to the Cisco Unified Communications Manager Admin interface.

Step 2   Select Device > Phone.

Step 3   Select Add New.

Step 4   Select Cisco Unified Personal Communicator as the Phone Type.

Step 5   Select Next.

Step 6   Enter the device information.

Option Description

Device Name

UPC+uppercase <USERID>

Owner User ID

Select the User ID of the user.

Step 7   Select Save.

Step 8   Associate the mobile phone with the primary desk phone number of the user.

Select Line [1] - Add a New DN.

Enter the Directory Number of the primary desk phone.

Enter the Route Partition, if applicable.

Press Tab.
The remaining fields on the page will automatically populate.

Select Save.

Step 9   Assign Capabilities to the End User.

Select System > Licensing > Capabilities Assignment .

Find the user.

Select Enable CUP.

Select Enable CUPC.

Select Save.

Settings in Cisco Unified Mobility Advantage
Configuring the Connection to Cisco Unified Presence

Configure an enterprise adapter for Cisco Unified Presence to allow Cisco Unified Mobility Advantage to connect to it.

Procedure

Step 1   Select the [+] beside Enterprise Configuration.

Step 2   Select Enterprise Adapters.

Step 3   Select Add new adapter.

Step 4   Choose Cisco Unified Presence.

Step 5   Enter a name and description.
You cannot change these later unless you delete and add the adapter again.

Step 6   Select Submit.

Step 7   Enter information:

Option Description Your Value

Host Name/IP Address

Hostname or IP address of the Cisco Unified Presence server to which all Cisco Unified Mobility Advantage users are assigned.

Port

Port on which Cisco Unified Mobility Advantage will communicate with Cisco Unified Presence.

(The port of the SOAP Web Service interface that Cisco Unified Presence listens on to accept user sign-in requests.)

The default is 8443.

Backup Host Name/ IP Address

(Optional) Hostname or IP address of the backup Cisco Unified Presence Server, if you have one.

Application User Name

The user ID of the Application User you created in Cisco Unified Presence.

Application Password

Password for this Application User.

Security Context

Select a security context for the Cisco Unified Presence server.

For the simplest configuration, choose a Security Context that has the Trust Policy set to All Certificates.

If you choose a security context that has the Trust Policy set to Trusted Certificates, you must deploy necessary certificates.

Step 8   Check your configuration:

Click Test Config.

Look for the test result near the top of the page.

Correct any errors indicated.

Step 9   Select Submit.
You do not need to make changes to settings in the Advanced tab unless users experience problems with availability status.

Step 10   Restart Cisco Unified Mobility Advantage.

Enabling Exchange of Presence

Users can view the availability status of other users to help them determine when and how to effectively reach each other. They can set their own status to manage interruptions.

Before You Begin
In System Management > System Properties, make sure the Domain field contains the correct value. This domain must match the Proxy domain of the Cisco Unified Presence server as specified on the Cisco UP SIP Proxy Service Parameters page.

Procedure

Step 1   Select the [+] beside Enterprise Configuration.

Step 2   Select Manage Adapter Services.

Step 3   Select Presence Service.

Step 4   Set Enable Presence Service to Yes.

Step 5   Select Submit.

Step 6   Restart Cisco Unified Mobility Advantage.