Table Of Contents
Cisco Unified IP Phone Release Notes for Firmware Release 9.2(1) (SCCP and SIP)
Contents
Related Documentation
New and Changed Information
EnergyWise
SSH Access
UCR 2008 Support
Installation Notes
Installing Firmware Release 9.2(1) for SCCP
Firmware Upgrade Issues for SCCP
Firmware Installation Procedure for SCCP
Installing Firmware Release 9.2(1) for SIP
Firmware Upgrade Issues for SIP
Firmware Installation Procedure for SIP
Installing Firmware for the Cisco Unified IP Phone Expansion Module
Installing the Cisco Unified IP Phone Expansion Module 7914
Installing the Cisco Unified IP Phone Expansion Module 7916 and 7915
Important Notes
CTL File Size Limitation
Caveats
Using Bug Toolkit
Open Caveats
Resolved Caveats
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone Release Notes for Firmware Release 9.2(1) (SCCP and SIP)
Published: May 24, 2011
The information in this release note applies to the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, 7962G, 7961G/G-GE, 7945G, 7942G, 7941G/G-GE, 7931G, 7911G, and 7906G.
Use these release notes with a Cisco Unified IP Phone running SCCP or SIP firmware release 9.2(1). Table 1 lists the Cisco Unified Communications Manager release and protocol compatibility for the Cisco Unified IP Phones.
Table 1 Cisco Unified Communications Manager
and Firmware Release Compatibility
Cisco Unified IP Phone
|
Protocol
|
Cisco Unified Communications Manager
|
Cisco Unified IP Phone 7975G, 7965G, 7962G, 7945G, and 7942G
|
SCCP
|
Cisco Unified Communications Manager 6.0 and later, Cisco Unified CallManager 5.1, 4.3, 4.2, and 4.1
|
Cisco Unified IP Phone 7975G, 7965G, 7962G, 7945G, and 7942G
|
SIP
|
Cisco Unified Communications Manager 6.0 and later, Cisco Unified CallManager 5.1
|
Cisco Unified IP Phone 7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7911G, and 7906G
|
SCCP
|
Cisco Unified Communications Manager 6.0 and later, Cisco Unified CallManager 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and Cisco CallManager 3.3
|
Cisco Unified IP Phone 7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7911G, and 7906G
|
SIP
|
Cisco Unified Communications Manager 6.0 and later, Cisco Unified CallManager 5.1 and 5.0
|
Cisco Unified IP Phone 7931G
|
SCCP
|
Cisco Unified Communications Manager 7.1, 7.0, 6.0 and 6.1
|
Cisco Unified IP Phone 7931G
|
SIP
|
Cisco Unified Communications Manager 7.0 and later
|
Cisco Unified IP Phone Expansion Module 7916
|
SCCP and SIP
|
Cisco Unified Communications Manager 6.1 and later
|
Cisco Unified IP Phone Expansion Module 7915
|
SCCP and SIP
|
Cisco Unified Communications Manager 6.1 and later
|
Cisco Unified IP Phone Expansion Module 7914
|
SCCP and SIP
|
Cisco CallManager Version 3.1(2c) or later
|
Note 
SIP firmware release 9.2(1) is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 8.6(1). Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
•Related Documentation
•New and Changed Information
•Installation Notes
•Important Notes
•Caveats
•Obtaining Documentation and Submitting a Service Request
Related Documentation
This section provides links to related documentation.
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URLs:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
New and Changed Information
This section contains the following topics:
•EnergyWise
•SSH Access
•UCR 2008 Support
EnergyWise
Cisco EnergyWise program promotes company-wide sustainability by monitoring, reporting, and reducing energy consumption across an entire corporate infrastructure. In the Cisco Unified IP Phone firmware, the EnergyWise feature allows phones to participate in an EnergyWise-enabled system. The phones can report power usage to the EnergyWise domain to allow the tracking and control of power within the customer premise.
In the Cisco Unified IP Phones, the EnergyWise feature enables the phone to sleep (power down) and wake (power up). A sleeping phone reduces energy consumption, typically into 0 watt. The administrator sets a working schedule of days, power up times, and power down times for each phone. At the scheduled power down time, the phone automatically powers down, and at the scheduled power up time, the phone automatically powers up.
The following Cisco Unified IP Phones (SCCP) support EnergyWise in this release:
•Cisco Unified IP Phone 7906G
•Cisco Unified IP Phone 7911G
•Cisco Unified IP Phone 7931G
•Cisco Unified IP Phone 7941G
•Cisco Unified IP Phone 7941G-GE
•Cisco Unified IP Phone 7942G
•Cisco Unified IP Phone 7945G
•Cisco Unified IP Phone 7961G
•Cisco Unified IP Phone 7961G-GE
•Cisco Unified IP Phone 7962G
•Cisco Unified IP Phone 7965G
•Cisco Unified IP Phone 7970G
•Cisco Unified IP Phone 7971G
•Cisco Unified IP Phone 7975G
The following Cisco Unified Phone Expansion modules support EnergyWise in this release:
•Cisco Unified IP Phone Expansion Module 7915
•Cisco Unified IP Phone Expansion Module 7916
Cisco IOS support
In order for the phones to receive the power down and power up messages, the switch must also support the EnergyWise feature. The following table shows the versions of the Cisco switches that support EnergyWise.
Network Device
|
Cisco IOS release
|
EnergyWise Phase
|
EnergyWise Engineering Version
|
EnergyWise capable phone support
|
Cisco Catalyst 2000/3000 Series Switches
|
12.2 (50) SE
|
1.0
|
0.6n
|
No
|
12.2 (52) SE
|
2.0
|
(rel2)
|
No
|
12.2 (53) SE
|
2.0
|
(rel2_25)
|
No
|
12.2 (53) SE1
|
2.0
|
(rel2_5)
|
No
|
12.2 (53) SE2
|
2.0
|
(rel2_5)
|
No
|
12.2 (55) SE
|
2.0
|
(rel2_6)
|
No
|
12.2 (58) SE
|
2.5
|
(rel2_7)
|
Yes
|
Cisco Catalyst 4500 and 4900 Series Switches
|
15.0(2) SG
|
2.0
|
(rel2_6)
|
Yes
|
3.2.0 SG
|
2.0
|
(rel2_6)
|
Yes
|
Cisco Catalyst 6000 Series Switches
|
12.2(33) SXI4
|
2.0
|
(rel2)
|
No
|
12.2(33) SXJ
|
2.0
|
(rel2_6)
|
Yes
|
SSH Access
The SSH Access settings option allows the administrator to enable or disable the SSH port on the phone using Cisco Unified CM Administration. When enabled, it allows the phone to accept the SSH connections. Disabling the SSH server functionality of the phone blocks the SSH access to the phone. This setting is disabled by default.
This feature is supported on the following Cisco Unified IP Phones (SCCP and SIP):
•Cisco Unified IP Phone 7906G
•Cisco Unified IP Phone 7911G
•Cisco Unified IP Phone 7931G
•Cisco Unified IP Phone 7941G
•Cisco Unified IP Phone 7941G-GE
•Cisco Unified IP Phone 7942G
•Cisco Unified IP Phone 7945G
•Cisco Unified IP Phone 7961G
•Cisco Unified IP Phone 7961G-GE
•Cisco Unified IP Phone 7962G
•Cisco Unified IP Phone 7965G
•Cisco Unified IP Phone 7970G
•Cisco Unified IP Phone 7971G
•Cisco Unified IP Phone 7975G
Note In order to access SSH on previous Unified CM using new firmware, install dev-pack with QED changes
UCR 2008 Support
The Unified Capabilities Requirements (UCR) 2008 feature provides the following functions:
•Support for Federal Information Processing Standard (FIPS) 104-2 Level 1-The phone requires the following functions:
–Power On Self Testing, to ensure that the appropriate encryption algorithms are available. If the phone does not have the correct modules in the firmware, the phone will fail to boot.
–Use of HTTPS for all internet communications.
–Cisco Unified Communications Manager to be set up for FIPS compliance (for example, disabling 802.1x EAP-MD5).
•Support of IPv4 and IPv6 addressing
•Support of TVS IPv6-The phone displays the IPv6 address of a Trust Verification Service (TVS) server, if an IPv6 address is available. The Cisco Unified Communications Manager sends the additional IPv6 address, if available, to the phone.
•Support of 80-bit SRTCP Tagging-The phone handles both 32-bit and 80-bit SRTCP tags.
•DSCP tagging for network management traffic
•Multilevel Precedence and Preemption (MLPP)-When placing a call, users can select a precedence level and have the call preempt an existing call of a lower priority.
The UCR 2008 feature is supported on the following Cisco Unified IP Phones (SCCP):
•Cisco Unified IP Phone 7906G
•Cisco Unified IP Phone 7911G
•Cisco Unified IP Phone 7931G
•Cisco Unified IP Phone 7941G
•Cisco Unified IP Phone 7941GE
•Cisco Unified IP Phone 7942G
•Cisco Unified IP Phone 7945G
•Cisco Unified IP Phone 7961G
•Cisco Unified IP Phone 7961G-GE
•Cisco Unified IP Phone 7962G
•Cisco Unified IP Phone 7965G
•Cisco Unified IP Phone 7970G
•Cisco Unified IP Phone 7971G-GE
•Cisco Unified IP Phone 7975G
Installation Notes
This section contains these topics:
•Installing Firmware Release 9.2(1) for SCCP
•Installing Firmware Release 9.2(1) for SIP
•Installing Firmware for the Cisco Unified IP Phone Expansion Module
Installing Firmware Release 9.2(1) for SCCP
This section describes how to install firmware release 9.2(1) for SCCP, and includes these topics:
•Firmware Upgrade Issues for SCCP
•Firmware Installation Procedure for SCCP
Firmware Upgrade Issues for SCCP
Note For all SCCP firmware upgrades from firmware release versions earlier than 8.3(3) to version 9.2(1) or greater, you must first upgrade your firmware to an intermediate version (8.3(3) - 8.5(2)) then upgrade to 9.2(1).
Note This section applies to the Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, 7962G, 7961G-GE, 7961G, 7945G, 7942G, 7941G-GE, 7941G, 7931G, 7911G, and 7906G.
The following upgrade issues apply:
•If you are currently running firmware earlier than 6.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you must first install an intervening 7.0(x) load to prevent upgrade failure. Cisco recommends using the most recent 7.0(3) load as the intervening load to avoid lengthy upgrade times.
•If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you can do so directly. However, expect the upgrade to take twice as long as usual.
•Device packs are required to enable IP Phones in the Cisco Unified Communications Manager database. For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.
To access the device packs, follow these steps:
Procedure
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 Log in to the Tools and Resources Download Software page.
Step 3 Choose the IP Telephony folder by clicking +.
Step 4 Choose Call Control > Cisco Unified Communications Manager (CallManager).
Step 5 Choose your Cisco Unified Communications Manager version.
Step 6 Choose Cisco Unified Communications Manager > CallManager Device Packages.
Step 7 Choose the device package.
Firmware Installation Procedure for SCCP
Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager release, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Before You Begin
If you are upgrading from an earlier firmware version, see the Firmware Upgrade Issues for SCCP.
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 Log in to the Tools and Resources Download Software page.
Step 3 Choose the IP Telephony folder by clicking +.
Step 4 Choose IP Phones > Cisco Unified IP Phones 7900 Series.
Step 5 Choose your phone type.
Step 6 Choose Skinny Client Control Protocol (SCCP) Software.
Step 7 Choose 9.2(1) under the Latest Releases folder.
Step 8 To download the SCCP firmware for the Cisco Unified IP Phone, click the Download Now or Add to cart button and follow the prompts:
•For Cisco Unified CallManager 4.2 and earlier (firmware files only):
cmterm-7975-sccp.9-2-1.zip
cmterm-7970_7971-sccp.9-2-1.zip
cmterm-7945_7965-sccp.9-2-1.zip
cmterm-7942_7962-sccp.9-2-1.zip
cmterm-7941_7961-sccp.9-2-1.zip
cmterm-7911_7906-sccp.9-2-1.zip
•For Cisco Unified CallManager 4.3:
cmterm-7975-sccp.9-2-1.exe
cmterm-7970_7971-sccp.9-2-1.exe
cmterm-7945_7965-sccp.9-2-1.exe
cmterm-7942_7962-sccp.9-2-1.exe
cmterm-7941_7961-sccp.9-2-1.exe
cmterm-7911_7906-sccp.9-2-1.exe
•For Cisco Unified CallManager 5.0(1), 5.0(2), and 5.0(3):
cmterm-7970_7971-sccp.9-2-1.cop
cmterm-7941_7961-sccp.9-2-1.cop
cmterm-7911_7906-sccp.9-2-1.cop
•For Cisco Unified CallManager 5.0(4) and later:
cmterm-7975-sccp.9-2-1.cop.sgn
cmterm-7970_7971-sccp.9-2-1.cop.sgn
cmterm-7945_7965-sccp.9-2-1.cop.sgn
cmterm-7942_7962-sccp.9-2-1.cop.sgn
cmterm-7941_7961-sccp.9-2-1.cop.sgn
cmterm-7911_7906-sccp.9-2-1.cop.sgn
•For Cisco Unified Communications Manager 6.0 and later:
cmterm-7931-sccp.9-2-1.cop.sgn
Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Step 9 Click the + next to the firmware file name in the Download Cart section to access additional information about this file.The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:
cmterm-7975-sccp.9-2-1-readme.html
cmterm-7970_7971-sccp.9-2-1-readme.html
cmterm-7945_7965-sccp.9-2-1-readme.html
cmterm-7942_7962-sccp.9-2-1-readme.html
cmterm-7941_7961-sccp.9-2-1-readme.html
cmterm-7911_7906-sccp.9-2-1-readme.html
cmterm-7931-sccp.9-2-1-readme.html
Step 10 Follow the instructions in the Readme file to install the firmware.
Installing Firmware Release 9.2(1) for SIP
This section describes how to install firmware release 9.2(1) for SIP, and includes these topics:
•Firmware Upgrade Issues for SIP
•Firmware Installation Procedure for SIP
Firmware Upgrade Issues for SIP
Note For all SIP firmware upgrades from firmware release versions earlier than 8.3(3) to version 9.2(1) or greater, you must first upgrade your firmware to an intermediate version (8.3(3) - 8.5(2)) then upgrade to 9.2(1).
The following upgrade issues apply:
•If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), be aware that upgrading will take up to twice as long to complete as usual.
•Device packs are required to enable IP Phones in the Cisco Unified Communications Manager database. For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.
To access the device packs, follow these steps:
Procedure
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 Log in to the Tools and Resources Download Software page.
Step 3 Choose the IP Telephony folder by clicking +.
Step 4 Choose Call Control > Cisco Unified Communications Manager (CallManager).
Step 5 Choose your Cisco Unified Communications Manager version.
Step 6 Choose Cisco Unified Communications Manager > CallManager Device Packages.
Step 7 Choose the device package.
Firmware Installation Procedure for SIP
Before using the Cisco Unified IP Phone with Cisco Unified CallManager 5.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 Log in to the Tools and Resources Download page.
Step 3 Choose the IP Telephony folder by clicking +.
Step 4 Choose IP Phones > Cisco Unified IP Phones 7900 Series.
Step 5 Choose your phone type.
Step 6 Choose Session Initiation Protocol (SIP) Software.
Step 7 Choose 9.2(1) under the Latest Releases folder.
Step 8 To download the SIP firmware for the Cisco Unified IP Phone, click the Download Now or Add to cart button and follow the prompts:
•For Cisco Unified CallManager 5.0 and later: (firmware files only)
cmterm-7975-sip.9-2-1.zip
cmterm-7970_7971-sip.9-2-1.zip
cmterm-7945_7965-sip.9-2-1.zip
cmterm-7942_7962-sip.9-2-1.zip
cmterm-7941_7961-sip.9-2-1.zip
cmterm-7911_7906-sip.9-2-1.zip
•For Cisco Unified CallManager 5.0(1), 5.0(2), and 5.0(3):
cmterm-7975-sip.9-2-1.cop
cmterm-7970_7971-sip.9-2-1.cop
cmterm-7945_7965-sip.9-2-1.cop
cmterm-7942_7962-sip.9-2-1.cop
cmterm-7941_7961-sip.9-2-1.cop
•cmterm-7911_7906-sip.9-2-1.cop
•For Cisco Unified CallManager 5.0(4) and later:
cmterm-7975-sip.9-2-1.cop.sgn
cmterm-7970_7971-sip.9-2-1.cop.sgn
cmterm-7945_7965-sip.9-2-1.cop.sgn
cmterm-7942_7962-sip.9-2-1.cop.sgn
cmterm-7941_7961-sip.9-2-1.cop.sgn
cmterm-7911_7906-sip.9-2-1.cop.sgn
Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Step 9 Click the + next to the firmware file name in the Download Cart section to access additional information about this file.The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:
cmterm-7975-sip.9-2-1-readme.html
cmterm-7970_7971-sip.9-2-1-readme.html
cmterm-7945_7965-sip.9-2-1-readme.html
cmterm-7942_7962-sip.9-2-1-readme.html
cmterm-7911_7906-sip.9-2-1-readme.html
cmterm-7931-sip.9-2-1-readme.html
Step 10 Follow the instructions in the Readme file to install the firmware.
Installing Firmware for the Cisco Unified IP Phone Expansion Module
This section contains these topics:
•Installing the Cisco Unified IP Phone Expansion Module 7914
•Installing the Cisco Unified IP Phone Expansion Module 7916 and 7915
Installing the Cisco Unified IP Phone Expansion Module 7914
This section describes how to install firmware release 9.2(1), and includes these topics:
•Firmware Upgrade Issues for the Cisco Unified IP Phone Expansion Module 7914
•Firmware Installation Procedure for the Cisco Unified IP Phone Expansion Module 7914
Firmware Upgrade Issues for the Cisco Unified IP Phone Expansion Module 7914
•The following Cisco Unified IP Phones do not support the Cisco Unified IP Phone Expansion Module 7914: 7945G, 7942G, 7941G/G-GE, 7931G, 7911G, and 7906G.
•You can add a maximum of two Expansion Modules to the Cisco Unified IP Phone 7975G, 7971G, 7970G, 7965G, 7962G, 7961G-GE, and 7961G.
•The filename for Cisco Unified IP Phone Expansion Module 7914 uses SCCP, however, it supports both SCCP and SIP. This applies to IP Phones using Cisco Unified Communications Manager 7.0.
•If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000400 before using the phone to support relevant 9.2(1) features on your expansion module.
Firmware Installation Procedure for the Cisco Unified IP Phone Expansion Module 7914
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 Log in to the Tools and Resources Download page.
Step 3 Choose the IP Telephony folder by clicking +.
Step 4 Choose IP Phones > Cisco Unified IP Phones 7900 Series.
Step 5 Choose Cisco Unified IP Phone Expansion Module 7914.
Step 6 Choose Skinny Client Control Protocol (SCCP) Software.
Step 7 Choose 5.0(4) under the Latest Releases folder.
Step 8 To download the firmware for Cisco Unified IP Phone Expansion Module 7914, click the Download Now or Add to cart button and follow the prompts:
•For Cisco Unified Communications Manager 4.3 and earlier:
cmterm-7914-sccp.5-0-4.exe
•For Cisco Unified Communications Manager 5.0(1), 5.0(2), and 5.0(3):
cmterm-7914-sccp.5-0-4.cop
•For Cisco Unified Communications Manager 5.0(4) and later:
cmterm-7914-sccp.5-0-4.cop.sgn
Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Step 9 Click the + next to the firmware file name in the Download Cart section to access additional information about this file.The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:
cmterm-7914-sccp.5-0-4.readme.html
Installing the Cisco Unified IP Phone Expansion Module 7916 and 7915
This section describes how to install firmware release 9.2(1) and includes these topics:
•Firmware Upgrade Issues for the Cisco Unified IP Phone Expansion Module 7916 and 7915
•Firmware Installation Procedure for the Cisco Unified IP Phone Expansion Module 7916 and 7915
Firmware Upgrade Issues for the Cisco Unified IP Phone Expansion Module 7916 and 7915
•Before you use the Cisco Unified IP Phone Expansion Module 7916, you must load the expansion module with firmware release B016-1-0-4-2 and for Cisco Unified IP Phone Expansion Module 7915, you must load the expansion module with firmware release B015-1-0-4-2 before using the phone to support relevant 9.2(1) features on your expansion module.
•The Cisco Unified IP Phones 7975G, 7965G, and 7962G support the Cisco Unified IP Phone Expansion Module 7915 and Cisco Unified IP Phone Expansion Module 7916. You can add a maximum of two expansion modules to these phones.
Firmware Installation Procedure for the Cisco Unified IP Phone Expansion Module 7916 and 7915
To download and install the firmware, follow these steps:
Procedure
Step 1 Go to the following URL:
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2 Choose the IP Telephony folder by clicking +.
Step 3 Choose IP Phones > Cisco Unified IP Phones 7900 Series.
Step 4 Choose Cisco Unified IP Expansion Module 7916 or Cisco Unified IP Expansion Module 7915.
Step 5 Choose 1.0(4) under the Latest Releases folder.
Step 6 To download the SIP firmware for the Cisco Unified IP Phone, click the Download Now or Add to cart button and follow the prompts:
For Cisco Unified CallManager 4.3 and 4.2 (SCCP firmware files only):
•cmterm-7915.1-0-4.zip
•cmterm-7916.1-0-4.zip
For Cisco Unified Communications Manager 5.1 and later:
•cmterm-7915.1-0-4.cop.sgn
•cmterm-7916.1-0-4.cop.sgn
For Cisco Unified CallManager 4.3 and 4.2 (SCCP only):
•cmterm-7915.1-0-4.exe
•cmterm-7916.1-0-4.exe
Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Step 7 Click the + next to the firmware file name in the Download Cart section to access additional information about this file.The hyperlink for the Readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:
cmterm-7915_7916.1-0-4-readme.html
Important Notes
The following section contains important information that applies to Cisco Unified IP Phone 7900 Series.
CTL File Size Limitation
The Cisco CTL client has increased the file size of a CTL file from 32 Kilobytes to 64 kilobytes so that the phones can accept a larger CTL file. The Unified CM 7.1(5) supports this feature. For more information, refer to CSCto63706.
Caveats
This section contains these topics:
•Using Bug Toolkit
•Open Caveats
•Resolved Caveats
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•All severity level 1 or 2 bugs.
•Significant severity level 3 bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•Internet connection
•Web browser
•Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1 To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2 Log on with your Cisco.com user ID and password.
Step 3 To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.
Open Caveats
Table 2 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone using firmware release 9.2(1).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 2 Open Caveats for the Cisco Unified IP Phone for
Firmware Release 9.2(1)
Identifier
|
Headline
|
CSCsr67810
|
SIP phone says "Auth Fail: CTFFile.tlv", it should be CTLFile.tlv.
|
CSCtn68525
|
Factory reset Cisco Unified IP Phone 7941 phones need voice vlan defined on switch port
|
CSCto07536
|
The Cisco Unified IP Phone 7900 Series display blank screen when receive http 401 error
|
CSCto07549
|
The Cisco Unified IP Phone 7900 Series not able to launch any service after receiving HTTP 401 Error
|
CSCto29725
|
The Cisco Unified IP Phone 7900 Series (SIP) display wrong call statistic for Rcvr Size
|
CSCto40845
|
Failed to show CiscoIPPhoneInput object if a wide mode object displayed
|
CSCto41145
|
Audible feedback does not work on SCCP phone
|
CSCto41428
|
The Cisco Unified IP Phone 7900 Series (SIP) has ReasonForOutOfService of 25 for fallback
|
CSCto44509
|
CAPF prompt overwrites call connected prompt
|
CSCto55346
|
DND - Not able to Check for flash only
|
CSCt067155
|
Phone not reject the dhcp ACK with invalid option 150 value
|
CSCto79508
|
Incorrect UI is invoked when press "directory" on phone
|
CSCto88164
|
Registration rejected after VPN login or logout
|
CSCto90239
|
Phone display "From UnknownNumber" when blind transferred from conference
|
CSCtj61369
|
Phone stuck during PFS upgrading/downgrading
|
CSCtk69215
|
Error Code appears in ITL file for item TFTP/TVSC
|
CSCtl19205
|
Phone not reset after update LSC from phone at v6 prefer mode
|
CSCtn16147
|
Phone crash after input IPv6 gateway and TFTPv6 address
|
CSCto54978
|
Cisco Unified IP Phone 7900 Series (SCCP) not show any prompt when 4th ssh connection
|
CSCto67101
|
Phone keep sending untagged packet from PC port even the PC vlan erased
|
CSCto70690
|
Phone stripped dot1q tag if PC vlan not match admin vlan
|
CSCto71362
|
IP Phone replies to ping in Discover Mode
|
CSCto78303
|
Secure icon display is wrong when call is secured direct call
|
CSCto82582
|
PC port connectivity lost when Phone loses connectivity
|
CSCto83824
|
Barge/Cbarge button will grey out on shared line
|
CSCto95704
|
The Cisco Unified IP Phone 7911 (SIP) could not install LSC and continue to restart with only ITL
|
CSCtq07728
|
Non Encrypted phone should not be able to park to encrypted Conference call
|
CSCtq12231
|
Phone does not display the correct IPv6 default router info on phone UI
|
CSCtq14592
|
IPv6 phone failed to register after modify prefix length several times
|
CSCtq14770
|
IPv6 phone encapsulate packets to host in same network with gateway mac
|
CSCtq14847
|
Phone cannot send out DTMF after pressing ** during voice mail
|
CSCtq18230
|
The Cisco Unified IP Phone 7900 Series cannot access certain Service URLs when running firmware 9-0-3+
|
CSCtq26865
|
RFC 4861 Failure for USGv6/ReadyLogo testing
|
CSCtq27874
|
Conference key not grayed out on chapereone conference with JoinReq
|
CSCto88233
|
Performance degrades a lot on Cisco Unified IP Phone 7965 after VPN login
|
CSCtn25563
|
LSC install/upgrade failed or canceled when CCM Failover/Fallback
|
CSCtk69208
|
Error Code appears in ITL file in item TFTP/TVS
|
CSCtn46151
|
LSC install canceled when IPv6 address of Cisco Unified Communication Manager is not available
|
Resolved Caveats
Table 3 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using firmware release 9.2(1).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 3 Resolved Caveats for the Cisco Unified IP Phone for
Firmware Release 9.2(1)
Identifier
|
Headline and Bug Toolkit
|
CSCtb07668
|
UI doesn't display the bottom line in IPv6 menu
|
CSCtg31717
|
The Cisco Unified IP Phone 7900 Series malfunctions when two buttons are pressed at the same time
|
CSCth66183
|
Sender Codec is not None in Phone Call Statistics page while no Tx
|
CSCti15346
|
Midlet verification failed
|
CSCti24961
|
Phone has no dial tone after two monitor call sessions are setup
|
CSCti77951
|
No statistics for intercom call when it was the second call on the phone
|
CSCti95055
|
"VPN Authentication Failed" should be hided when switched to other UI
|
CSCti95341
|
LED of 24th line is always ON after the Cisco Unified IP Phone 7931 subscribes to EM service with other type device profile
|
CSCtj01353
|
QRT is disabled on SIP phone when speaker phone is disabled
|
CSCtj02981
|
Phone not dial out with enbloc dialing method for the second call
|
CSCtj20604
|
Phone could not parse correct xml after one incorrect xml request is made
|
CSCtj62147
|
Service URL parsing error with default HTTPS port
|
CSCtj76712
|
Call is auto dialed when pressing speaker in an idle phone
|
CSCtj79853
|
Memory leak leading to kernel panic and phone reboots
|
CSCtj85689
|
Cisco Unified CM 7.1.2 reject IP Phone Log server IP address
|
CSCtj90285
|
Phone sends LLDP-MED after it receives CDP and not LLDP in holding time
|
CSCtj92330
|
Phone continues to send RTCP packets after the call is ended.
|
CSCtk53819
|
SIP phone DtZip tone was NOT heard when deactivating CFAll on the phone
|
CSCtk86753
|
Conference call get disconnected when one end in hold and other end in endcall
|
CSCtl03634
|
Detect Connection Unified CM Failure DELAY mode does not work properly
|
CSCtl08499
|
Issue with Trust List navigation on Phone UI
|
CSCtl10965
|
Phone does not go to HELD state even after receiving EAP Failure
|
CSCtl24221
|
The Cisco Unified IP Phone 7975 (SIP) crashed, when upgrading to 921UC1-24S
|
CSCtl70796
|
Cannot get multi-cookies head field from https connection.
|
CSCtl74733
|
SIP 9-0-3 firmware for Cisco Unified IP Phone 7900 Series Conferencing does not complete
|
CSCtl76235
|
Lost Cisco Unified IP Phone 7916 load information in Device Defaults Configuration
|
CSCtl84966
|
Phone coredump when receive http 401 error when use pngviewer service
|
CSCtl87280
|
XSI Full Screen: Blank screen shown when cancel a wide mode service url
|
CSCtl87350
|
No placed intercom call history on SIP phone
|
CSCtl92794
|
iLBC codec is not supported in startMedia URI
|
CSCtl92883
|
Phone behavior wrong when release IP address on SCCP phone
|
CSCtn08126
|
Phone loses connection to primary when PC connection is unplugged
|
CSCtn12553
|
iDivert fails on SIP phone after Remote Destination hold
|
CSCtn15637
|
Phone did not pick up new "router" parameter when DHCP changes it.
|
CSCtn18240
|
Duplicate Address Detection Does Not follow RFC4862
|
CSCtn20288
|
The Cisco Unified IP Phone 7970 (SIP) plays DND-R alert twice when shares its line
|
CSCtn24722
|
Too less empty sectors left on Cisco Unified IP Phone 7975 (SIP) after uncertain time use
|
CSCtn30741
|
The Cisco Unified IP Phone 7911 use admin Vlan instead of vvlan learned from cdp
|
CSCtn57952
|
Phone stripped dot1q tag even if PC vlan unconfig or not match admin vlan
|
CSCtn61878
|
802.1x authentication UI mess up if change dot1x status
|
CSCtn70428
|
"Unknown Number" in call history if "Auto Pickup" enabled
|
CSCtn70463
|
Phone logged Pickup Group DN when "AutoPickup" disabled
|
CSCtn75008
|
DTMF failure when using RSM and Cisco Unified IP Phone 7941
|
CSCtn95423
|
Port Auto Link Sync (PALS) did not work on Cisco Unified IP Phone 7911
|
CSCtn96257
|
The Cisco Unified IP Phone 7931 display clears if monitored line goes off-hook
|
CSCtn98906
|
No ringback tone on Third Generation SIP phone after qsig redirect
|
CSCto05795
|
Secure recording, customer hold and resume, recording phone2 has no audio
|
CSCto10155
|
SIP Phone did not log "station-id name" in Placed call history
|
CSCto36335
|
Infinite loop when VPN unload
|
CSCto41428
|
The Cisco Unified IP Phone (SIP) has "ReasonForOutOfService of 25" for fallback.
|
CSCto41529
|
Phone sometimes reset while updating the IPv6 gateway linklocal address
|
CSCto55888
|
SIP phone should play local ringback when receiving ui-state=ringout
|
CSCto61491
|
Phone still sends out DHCPv6 info-req when it receives RA with O-bit=0
|
CScto67155
|
Phone not reject the dhcp ACK with invalid option 150 value
|
CSCtq15731
|
The Cisco Unified IP Phone 7900 Series NOTIFY message body missing trailing CRLF
|
CSCto79508
|
Incorrect UI is invoked when press "directory" on phone
|
CSCtk82056
|
The Cisco Unified IP Phone 7971 Using touch screen to navigate results in elimination of menu keys
|
CSCtl84768
|
Phone displays error characters when asked http authentication
|
CSCtn00400
|
Midlet failed to load
|
CSCtn60712
|
Conference attendees can only hear initiator when local conference
|
CSCtn94645
|
Midlet fails to start with error "Corrupt signature"
|
CSCto10497
|
Phone retries CAPF endlessly when CAPF service is stopped
|
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
© 2011 Cisco Systems, Inc. All rights reserved.
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