 Feedback
|
Table Of Contents
En-bloc Dialing for SCCP Cisco Unified IP Phones
Enhanced Services Provisioning
Installing Firmware Release 8.4(1) for SCCP
Firmware Upgrade Issues for SCCP
Installing Firmware for the Cisco Unified IP Phone Expansion Module 7914
Installing Firmware for the Cisco Unified IP Phone (SCCP)
Installing Firmware Release 8.4(1) for SIP
Firmware Upgrade Issues for SIP
Installing Firmware for the Cisco Unified IP Phone (SIP)
Custom Background Images for Large Font Locales
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone Release Notes for Firmware Release 8.4(1) (SCCP and SIP)
7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7931G, 7911G, and 7906G
August 25, 2008
Use these release notes with a Cisco Unified IP Phone running SCCP or SIP firmware release 8.4(1).
The SCCP version of firmware release 8.4(1) is compatible with Cisco Unified Communications Manager releases 7.0, 6.1 and 6.0, Cisco Unified CallManager releases 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and Cisco CallManager release 3.3.
The SIP version of firmware release 8.4(1) is compatible with Cisco Unified Communications Manager releases 7.0, 6.1, 6.0, and Cisco Unified CallManager releases 5.1 and 5.0.
Note
SIP firmware release 8.4(1) is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 7.0. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.
Contents
These release notes provide the following information
•
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
New and Changed Information
The following sections contain information on topics introduced in firmware release 8.4(1):
•
•
En-bloc Dialing for SCCP Cisco Unified IP Phones
In previous IP Phone firmware versions, when dialing a number on-hook, from a call record (missed, placed or received), or from directories, the Cisco Unified IP Phone would play out each digit sequentially. This introduced a dialing delay. If the keypad was pressed during dialing, the digits could be inserted into the dial string incorrectly.
This has been resolved by sending all of the digits dialed on-hook, or from a call record in a single dial string (En-bloc Dialing), similar to cell phone dialing. The user will no longer hear each digit dialed sequentially.
Note
Enhanced Services Provisioning
The Enhanced Services Provisioning enhancement allows Cisco Unified Communications Manager (Cisco Unified CM) administrators to offer a wider variety of phone services on Cisco Unified IP Phones. Administrators can configure these services as default features, or allow phone users to subscribe or unsubscribe to the services by using Cisco Unified CM User Options.
The changes from the user point of view are as follows:
•
•
The following SIP and SCCP phones support Enhanced Services Provisioning:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Where to Find More Information
•
•
Host Movement Detection
The Host Movement Detection enhancement extends Cisco Discovery Protocol (CDP) to include a Second Port Status Type, Length, Value (TLV) that informs a network switch of the presence or absence of devices connected to a Cisco Unified IP Phone. This enhancement ensures that the IP Phone port is closed when a device is removed, so the port cannot be accessed by plugging in another unauthorized device.
This CDP enhancement is included in Cisco Unified IP Phone firmware 8.4(1) or higher, and requires connection to a switch running a Cisco IOS software release that supports the Host Movement Detection feature. See the documentation for your switch for more information.
Background
Network Access Control is a set of protocols that verify the identity of end devices connected to a network switch, either directly or through a Cisco Unified IP Phone. When a device is connected directly to the switch, a Link Up event notifies the switch of the presence of the device. The device is authenticated and the switch applies the appropriate access control policies. When the device is disconnected, a Link Down event is sent to remove network access policies from the port.
This Link Down event was not sent when a connected device was removed from Cisco Unified IP Phones running firmware 8.4(0) or earlier. Since no Link Down event was sent, the port could potentially be accessed by unauthorized devices if plugged into the Cisco Unified IP Phone. The Host Movement Detection enhancement removes this potential security issue.
The following SIP and SCCP phones support Host Movement Detection:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Phone Screen Appearance
Cisco Unified IP Phone firmware release 8.4(1) introduces three significant appearance changes to the phones:
•
•
•
For more information, refer to the user guide for the specific phone model at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html.
Note
The following SIP and SCCP phones support these changes:
•
•
•
•
•
•
•
•
•
•
•
Figure 1 Cisco Unified IP Phone Screen Changes with Firmware Release 8.4(1)
Figure 2 Cisco Unified IP Phone Screen with Firmware Release 8.3(5) and Earlier
Where to Find More Information
•
•
Phone Menu Changes
The following Cisco Unified IP Phone menus have changed to include the name Cisco Unified CM (replaces Cisco CallManager).
•
•
•
•
•
•
•
–
–
–
–
–
–
•
The following SIP and SCCP phones support Phone Menu changes:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Where to Find More Information
Cisco Unified IP Phone Administration Guide
Secure Indication Tone
Cisco Unified IP Phones now support protected calling, which plays a security tone at the beginning of a call to indicate the connection is secure (encrypted) on both ends, providing integrity and privacy to the call. Some features, such as conference calling, shared lines, Extension Mobility, and Join across Lines are not available when protected calling is configured. Protected calls are not authenticated.
The following information applies to protected calling:
•
•
•
•
Features Disabled When Protected Calling is Configured
The following Cisco Unified IP Phone features are automatically changed when the protected call feature is enabled in Cisco Unified Communications Manager:
•
•
•
•
The following SIP and SCCP phones support Secure Indication Tone:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Where to Find More Information
•
•
Installation Notes
This section contains these topics:
•
•
Installing Firmware Release 8.4(1) for SCCP
This section describes how to install firmware release 8.4(1) for SCCP.
Firmware Upgrade Issues for SCCP
Note
The following upgrade issues apply:
•
•
•
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Installing Firmware for the Cisco Unified IP Phone Expansion Module 7914
Note
If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000300 before using the phone to support relevant 8.4(1) features on your expansion module.
Note
To download and install the firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2
•
cmterm-7914-sccp.5-0-3.exe
•
cmterm-7914-sccp.5-0-3.cop
•
cmterm-7914-sccp.5-0-3.cop.sgn
Step 3
cmterm-7914-sccp.5-0-3-readme.htm
Installing Firmware for the Cisco Unified IP Phone (SCCP)
Before using the Cisco Unified IP Phone with Cisco CallManager release 3.3 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Before You Begin
If you are upgrading from an earlier firmware version, see the Firmware Upgrade Issues for SCCP.
Note
To download and install the firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2
•
cmterm-7970_7971-sccp.8-4-1.exe
cmterm-7941_7961-sccp.8-4-1.exe
cmterm-7911_7906-sccp.8-4-1.exe
•
cmterm-7970_7971-sccp.8-4-1.cop
cmterm-7941_7961-sccp.8-4-1.cop
cmterm-7911_7906-sccp.8-4-1.cop
•
cmterm-7970_7971-sccp.8-4-1.cop.sgn
cmterm-7941_7961-sccp.8-4-1.cop.sgn
cmterm-7911_7906-sccp.8-4-1.cop.sgn
•
cmterm-7931-sccp.8-4-1.cop.sgn
Step 3
cmterm-7970_7971-sccp.8-4-1-readme.htm
cmterm-7941_7961-sccp.8-4-1-readme.htm
cmterm-7911_7906-sccp.8-4-1-readme.htm
cmterm-7931-sccp.8-4-1-readme.htm
Step 4
Installing Firmware Release 8.4(1) for SIP
This section describes how to install firmware release 8.4(1) for SIP. The SIP version is compatible with Cisco Unified Communications Manager releases 7.0, 6.1, 6.0 and Cisco Unified CallManager releases 5.1 and 5.0.
Firmware Upgrade Issues for SIP
Note
If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), be aware that upgrading will take up to twice as long to complete as usual.
Installing Firmware for the Cisco Unified IP Phone (SIP)
Before using the Cisco Unified IP Phone with Cisco Unified CallManager 5.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Note
To download and install the firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
Step 2
•
cmterm-7970_7971-sip.8-4-1.cop
cmterm-7941_7961-sip.8-4-1.cop
cmterm-7911_7906-sip.8-4-1.cop
•
cmterm-7970_7971-sip.8-4-1.cop.sgn
cmterm-7941_7961-sip.8-4-1.cop.sgn
cmterm-7911_7906-sip.8-4-1.cop.sgn
•
cmterm-7931-sip.8-4-1.cop.sgn
Step 3
cmterm-7970_7971-sip.8-4-1-readme.htm
cmterm-7941_7961-sip.8-4-1-readme.htm
cmterm-7911_7906-sip.8-4-1-readme.htm
cmterm-7931-sip.8-4-1-readme.htm
Step 4
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•
•
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•
•
•
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
Step 2
Step 3
Open Caveats
This section contains these topics:
Open SCCP Caveats
Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone using the SCCP version of firmware release 8.4(1).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Open SCCP and SIP Caveats
Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP and SIP versions of firmware release 8.4(1).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Open SIP Caveats
Table 3 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone using the SIP version of firmware release 8.4(1).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved Caveats
This section contains these topics:
•
Resolved SCCP Caveats
Table 4 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP version of firmware release 8.4(1).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 4 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved SCCP and SIP Caveats
Table 5 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP and SIP versions of firmware release 8.4(1).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 5 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved SIP Caveats
Table 6 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SIP version of firmware release 8.4(1).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 6 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Documentation Updates
The following update applies to the Cisco Unified IP Phone 7911G and 7906G.
Custom Background Images for Large Font Locales
Phone background images may not display properly when large font locales such as Chinese, Japanese, and Korean are used. To modify a background image for proper display, follow these guidelines:
Use the following file sizes when creating PNG files for the Japanese locale:
•
•
Upload the image files to %TFTPPATH%\Desktops\95x28x1.
Modify or create the List.xml file in the %TFTPPATH%\Desktops\95x28x1 folder to include the following lines, where image.png is the name of your image file:
<CiscoIPPhoneImageList>
<ImageItem Image="TFTP:Desktops/95x28x1/image.png"
URL="TFTP:Desktops/95x28x1/image.png" />
</CiscoIPPhoneImageList>
For more information, see the "Creating Custom Background Images" section in the Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager Administration Guide.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
CCDE, CCENT, Cisco Eos, Cisco Lumin, Cisco Nexus, Cisco StadiumVision, Cisco TelePresence, the Cisco logo, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0807R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2008 Cisco Systems, Inc. All rights reserved.
