 Feedback
|
Table Of Contents
Installing Firmware Release 8.3(5) for SCCP
Firmware Upgrade Issues for SCCP
Installing Firmware for the Cisco Unified IP Phone Expansion Module 7914
Installing Firmware for the Cisco Unified IP Phone 7931G (SCCP only)
Installing Firmware for the Cisco Unified IP Phone (SCCP) except 7931G
Installing Firmware Release 8.3(5) for SIP except 7931G
Firmware Upgrade Issues for SIP
Cisco Catalyst Port Security and LLDP-MED
Intercom History Option Removal
Cisco Unified IP Phone Displays XML Error with Extension Mobility
Daisy Chaining Cisco Unified IP Phones
Support for 2008 Australia Summertime Change
Resolved SIP Caveats Except 7931G
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone Release Notes for Firmware Release 8.3(5) (SCCP and SIP)
7971G-GE, 7970G, 7961G-GE, 7961G, 7941G-GE, 7941G, 7931G (SCCP only), 7911G, and 7906G
Updated June, 2008
Use these release notes with a Cisco Unified IP Phone running SCCP or SIP firmware release 8.3(5).
The SCCP version of firmware release 8.3(5) is compatible with Cisco Unified Communications Manager releases 6.1 and 6.0, Cisco Unified CallManager releases 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and Cisco CallManager release 3.3.
The SIP version of firmware release 8.3(5) is compatible with Cisco Unified Communications Manager releases 6.1, 6.0, and Cisco Unified CallManager releases 5.1 and 5.0.
Note
SIP firmware release 8.3(5) is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager release 6.1. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.
Contents
These release notes provide the following information:
•
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Installation Notes
This section contains these topics:
•
•
Installing Firmware Release 8.3(5) for SCCP
This section describes how to install firmware release 8.3(5) for SCCP.
Firmware Upgrade Issues for SCCP
The following sections describe the firmware upgrade issues for SCCP:
•
All Cisco Unified IP Phones Except 7931G
Note
The following upgrade issues apply:
•
•
•
Cisco Unified IP Phone 7931G
There are no upgrade issues for the Cisco Unified IP Phone 7931G.
Installing Firmware for the Cisco Unified IP Phone Expansion Module 7914
Note
If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000300 before using the phone to support relevant 8.3(5) features on your expansion module.
To download and install the firmware, follow these steps:
Procedure
Step 1
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
Step 2
•
cmterm-7914-sccp.5-0-3.exe
•
cmterm-7914-sccp.5-0-3.cop
•
cmterm-7914-sccp.5-0-3.cop.sgn
Step 3
cmterm-7914-sccp.5-0-3-readme.htm
Installing Firmware for the Cisco Unified IP Phone 7931G (SCCP only)
Before using the Cisco Unified IP Phone 7931G with Cisco Unified Communications Manager release 6.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the firmware, follow these steps:
Procedure
Step 1
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
Step 2
For Cisco Unified Communications Manager 6.0 and later:
cmterm-7931-sccp.8-3-5.cop.sgn
Step 3
cmterm-7931-sccp.8-3-5-readme.htm
Step 4
Installing Firmware for the Cisco Unified IP Phone (SCCP) except 7931G
Note
Before using the Cisco Unified IP Phone with Cisco CallManager release 3.3 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Before You Begin
If you are upgrading from an earlier firmware version, see the "Firmware Upgrade Issues for SCCP" section.
To download and install the firmware, follow these steps:
Procedure
Step 1
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
Step 2
•
cmterm-7970_7971-sccp.8-3-5.exe
cmterm-7941_7961-sccp.8-3-5.exe
cmterm-7911_7906-sccp.8-3-5.exe
•
cmterm-7970_7971-sccp.8-3-5.cop
cmterm-7941_7961-sccp.8-3-5.cop
cmterm-7911_7906-sccp.8-3-5.cop
•
cmterm-7970_7971-sccp.8-3-5.cop.sgn
cmterm-7941_7961-sccp.8-3-5.cop.sgn
cmterm-7911_7906-sccp.8-3-5.cop.sgn
Step 3
cmterm-7970_7971-sccp.8-3-5-readme.htm
cmterm-7941_7961-sccp.8-3-5-readme.htm
cmterm-7911_7906-sccp.8-3-5-readme.htm
Step 4
Installing Firmware Release 8.3(5) for SIP except 7931G
Note
This section describes how to install firmware release 8.3(5) for SIP. The SIP version is compatible with Cisco Unified Communications Manager releases 6.1, 6.0 and Cisco Unified CallManager releases 5.1 and 5.0.
Firmware Upgrade Issues for SIP
If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), be aware that upgrading will take up to twice as long to complete as usual.
Installing Firmware for SIP
Before using the Cisco Unified IP Phone with Cisco Unified CallManager 5.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the firmware, follow these steps:
Procedure
Step 1
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
Step 2
•
cmterm-7970_7971-sip.8-3-5.cop
cmterm-7941_7961-sip.8-3-5.cop
cmterm-7911_7906-sip.8-3-5.cop
•
cmterm-7970_7971-sip.8-3-5.cop.sgn
cmterm-7941_7961-sip.8-3-5.cop.sgn
cmterm-7911_7906-sip.8-3-5.cop.sgn
Step 3
cmterm-7970_7971-sip.8-3-5-readme.htm
cmterm-7941_7961-sip.8-3-5-readme.htm
cmterm-7911_7906-sip.8-3-5-readme.htm
Step 4
Important Notes
This section contains these topics:
•
•
•
•
•
Cisco Catalyst Port Security and LLDP-MED
Cisco Unified IP Phone firmware release 8.3(3) and later, provides support for the LLDP-MED Link Layer protocol. LLDP is a protocol similar to CDP and used for device discovery between a LAN switch and an endpoint. Some Catalyst switches running IOS earlier than 12.2(44)SE, may not support LLDP and indicate that an extra device has been connected to the switch port.
If the Catalyst switch is using Port Security to count the number of devices connected, the appearance of an LLDP packet may cause the port count to increase, and cause the switch to disable the port. Please verify that your Catalyst switch supports LLDP, or increase the port count, before deploying this firmware.
Intercom History Option Removal
The Intercom History option has been removed from the Directories menu on the Cisco Unified IP Phones for firmware release 8.3(5). For more information, refer to CSCsk99117.
Cisco Unified IP Phone Displays XML Error with Extension Mobility
When you use firmware release 8.3(5) with Cisco Unified Communications Manager 6.x, you must use Cisco Unified Communications Manager engineering special release. If this is not used, you will receive an XML parse error when you login or logout of a Cisco Unified IP Phone. Contact your Cisco support representative to obtain the engineering special software. For more information, refer to CSCsj79645.
Daisy Chaining Cisco Unified IP Phones
Cisco does not support connecting an IP Phone to another IP Phone through the PC port. Each IP Phone should directly connect to a switch port. If IP Phones are connected together in a line (daisy chaining by using the PC port), the IP Phones will not work.
Support for 2008 Australia Summertime Change
Cisco Unified IP Phone firmware release 8.3(5) includes support for 2008 Australian Summertime. For more information, refer to CSCsl16521.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•
•
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•
•
•
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
Step 2
Step 3
Open Caveats
This section contains these topics:
Open SCCP Caveats
Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone using the SCCP version of firmware release 8.3(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 1 Open SCCP Caveats for the Cisco Unified IP Phone for Firmware Release 8.3(5)
Cisco Unified IP Phone 7931G stops displaying the timer counter of a held call
Cisco Unified IP Phone 7931G is stuck in boot mode while changing locale from French to Chinese http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm27862
Idle softkeys disappear on Cisco Unified IP Phone 7931G with Cisco Unified Communications Manager Express (CME) overlay line
Cisco Unified IP Phone 7931G freezes intermittently and hardware buttons stop working
Can not invoke Cisco Unified IP Phone 7931G setting menu after failover to Survivable Remote Site Telephony (SRST)
Cisco Unified IP Phone 7931G cannot answer incoming call when it displays speed dial menu
Cisco Unified IP Phone 7931G call focus for connected call is lost during multiple ringing calls
Open SCCP and SIP Caveats
Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP and SIP versions of firmware release 8.3(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Open SIP Caveats
Table 3 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone using the SIP version of firmware release 8.3(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 3 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved Caveats
This section contains these topics:
•
•
Resolved SCCP Caveats
Table 4 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP version of firmware release 8.3(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 4 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved SCCP and SIP Caveats
Table 5 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SCCP and SIP versions of firmware release 8.3(5).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 5 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved SIP Caveats Except 7931G
Table 6 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone using the SIP version of firmware release 8.3(5).
Note
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 6 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
CCDE, CCENT, Cisco Eos, Cisco Lumin, Cisco Nexus, Cisco StadiumVision, the Cisco logo, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn is a service mark; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0805R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2008 Cisco Systems, Inc. All rights reserved.
