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Contents
- Cisco Unified IP Phone 8941 and 8945 Release Notes for Firmware Release 9.3(2)
- Introduction
- Related documentation
- Cisco Unified IP Phones 8900 Series documentation
- Cisco Unified Communications Manager documentation
- Cisco Business Edition 5000 documentation
- New and Changed Features
- Features Available With Latest Cisco Unified Communications Manager Device Pack
- Audio Only Lock Icon
- HTTPS Support
- VPN Client Support
- Features Available with Firmware Release 9.3(2)
- Enhanced Message Waiting Indicator
- One Click to Home Screen
- User Experience Enhancements
- XSI Component API Support
- Installation
- Install latest Cisco Unified Communications Manager firmware
- Install Cisco Unified Communications Manager Device Packs
- Install Firmware on Cisco Unified Communications Manager
- Caveats
- Access Cisco Software Bug Toolkit
- Open Caveats
- Resolved Caveats
- Documentation, service requests, and additional information
Cisco Unified IP Phone 8941 and 8945 Release Notes for Firmware Release 9.3(2)
Introduction
The Cisco Unified IP Phone 8941 and 8945 are easy-to-use IP phones that provide high-quality voice services over IP. The phones offer a variety of features including:
- Integrated camera
- Color graphics display
- Full duplex speakerphone
- Rich media support
- Power over Ethernet (PoE): IEEE 802.3af Class 1 (Cisco Unified IP Phone 8941) and IEEE 802.3af Class 2 (Cisco Unified IP Phone 8945)
- Built-in Gigabit Ethernet Switch (Cisco Unified IP Phone 8945 only)
- Bluetooth headset (Cisco Unified IP Phone 8945 only)
NoteThe Cisco Unified IP Phone 8941 and 8945 added the “secure by default” feature in Release 9.3(1). Before phones are upgraded to Firmware Release 9.3(2), the Cisco Unified Communications Manager must have Device Pack 8.0.3(24049)/8.5.1(14070)/8.6.2(22030) or higher installed. The phones require this device pack. If the correct device pack is not installed first, the phones cannot successfully register to the Cisco Unified Communications Manager.
NoteBecause of the increased 9.3(2) firmware size, SIP 9.3(2) can be upgraded only from SCCP/SIP 9.3(1) release. This means that if you want to upgrade your phone to SIP 9.3(2) from releases before 9.3(1), you must upgrade your phone to 9.3(1) first, and then perform the upgrade to 9.3(2). This limitation applies to SIP 9.3(2) only; SCCP 9.3(2) is not affected.
Related documentation
- Cisco Unified IP Phones 8900 Series documentation
- Cisco Unified Communications Manager documentation
- Cisco Business Edition 5000 documentation
Cisco Unified IP Phones 8900 Series documentation
Refer to publications that are specific to your language, phone model, and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/ps10451/tsd_products_support_series_home.html
Cisco Unified Communications Manager documentation
Cisco Business Edition 5000 documentation
See the Cisco Business Edition 5000 Documentation Guide and other publications that are specific to your Cisco Business Edition 5000 release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
New and Changed Features
- Features Available With Latest Cisco Unified Communications Manager Device Pack
- Features Available with Firmware Release 9.3(2)
Features Available With Latest Cisco Unified Communications Manager Device Pack
The following sections describe features in the release which require the new firmware and the latest Cisco Unified Communications Manager Device Pack.
For information about the Cisco Unified IP Phones and the required Cisco Unified Communications Manager device packs, see http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html.
Audio Only Lock Icon
The Audio Only Lock Icon feature controls the display of the Lock icon for audio and video calls on the phone.
The administrator can enable or disable the Override BFCP Application Encryption Status parameter.
- When the parameter is enabled, the security icon displays based on the audio call security only.
- When the parameter is disabled, the display of the icon depends on the setting of the Ignore BFCP Applications Encryption parameter.
The default for the Override BFCP Application Encryption Status parameter is disabled.
This feature is supported on the following phones (SCCP and SIP):
HTTPS Support
The HTTPS Support feature enables the phone to communicate with phone services in secure manner.
The system administrator sets the HTTPS Service parameter in the Cisco Unified Communication Manager Administration using or .
This feature is available for the following Cisco Unified IP Phones (SCCP and SIP):
VPN Client Support
The VPN Client Support feature establishes a VPN client embedded in the phone for a simple and secure solution for situations where the phones must be located outside the trusted network or where network traffic between the phone and Cisco Unified Communications Manager (Unified CM) must traverse untrusted networks. VPN secures the phone by encapsulating all phone traffic within an authenticated and encrypted VPN tunnel.
Users connect to the VPN using the Applications menu on the phone.
The feature is configured through the Cisco Unified Communications Manager by the administrator.
This feature is supported on the following Cisco Unified IP Phones (SCCP and SIP):
Features Available with Firmware Release 9.3(2)
This section describes the features in the phone firmware that do not require the Cisco Unified Communications Manager device pack.
- Enhanced Message Waiting Indicator
- One Click to Home Screen
- User Experience Enhancements
- XSI Component API Support
Enhanced Message Waiting Indicator
One Click to Home Screen
The One Click to Home Screen feature adds the ability to return to the home screen with a single button click. Configuration is not required.
This feature is available for the following Cisco Unified IP Phones (SCCP and SIP):
User Experience Enhancements
The User Experience Enhancement feature improves the user experience with the following updates:
- When there is a voice message and a missed call, the Voicemail and Missed Call icons display.
- When a user has a single line, the user can answer an incoming call while viewing the call history.
This feature requires no configuration.
This feature is supported on the following Cisco Unified IP Phones (SCCP and SIP):
XSI Component API Support
The XSI Component API Support feature introduces support for RTP Streaming application programming interface (API) and internal uniform resource identifiers (URI). This feature is internal to the phone and has no administrator or user impacts.
This feature is available for the following Cisco Unified IP Phones (SCCP and SIP):
Installation
- Install latest Cisco Unified Communications Manager firmware
- Install Cisco Unified Communications Manager Device Packs
- Install Firmware on Cisco Unified Communications Manager
Install latest Cisco Unified Communications Manager firmware
ProcedureBefore using the Cisco Unified IP Phone with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster. For more information, see the Cisco Unified Communications Manager installation and upgrade guides.
To download and install the Cisco Unified Communications Manager version, perform these steps.
Step 1 Go to the following URL: http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240
Step 2 Choose your Cisco Unified Communications Manager version. Step 3 Choose the appropriate software type. Step 4 Hover over the desired file. When the popup window displays, click the Readme link to open the readme file. Step 5 Choose Download or Add to cart for the desired file. Step 6 Use the instructions in the readme file to install the updated file on the Cisco Unified Communications Manager.
Install Cisco Unified Communications Manager Device Packs
ProcedureDevice packs are required to enable IP phones in the Cisco Unified Communications Manager database. For information about compatible device packs, see http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html.
For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.
To install the device packs, follow these steps.
Step 1 Go to the following URL: . http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&flowid=21301
Step 2 Choose your Cisco Unified Communications Manager version. Step 3 Hover over the desired device pack. When the popup window displays, click the Readme link to open the readme file. Step 4 Choose Download or Add to cart for the desired device pack. Step 5 Use the instructions in the readme file to install the updated device pack on the Cisco Unified Communications Manager.
Install Firmware on Cisco Unified Communications Manager
ProcedureBefore using the Cisco Unified IP Phone Firmware Release 9.3(2) with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
NoteThe Cisco IP Phone 8941 and 8945 support a new “secure by default” feature with Release 9.3(1). Before phones are upgraded to Firmware Release 9.3(1), the Cisco Unified Communications Manager must have Device Pack 8.0.3(24049)/8.5.1(14070)/8.6.2(22030) or higher installed. The phones require this device pack. If the correct device pack is not installed first, the phones cannot successfully register to the Cisco Unified Communications Manager.
Step 1 Go to the following URL: http://www.cisco.com/cisco/software/navigator.html?mdfid=268437892&flowid=5293
Step 2 Choose your phone model. Step 3 Choose one of the following firmware types: Step 4 In the Latest Releases folder, choose 9.3(2). Step 5 Select one of the following firmware files, click the Download Now or Add to cart button, and follow the prompts:
- cmterm-8941_8945-sccp.9-3-2-11.cop.sgn (SCCP firmware file)
- cmterm-8941_8945-sip.9-3-2-12.cop.sgn (SIP firmware file)
Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Step 6 Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware: Step 7 Follow the instructions in the readme file to install the firmware.
Caveats
Access Cisco Software Bug Toolkit
ProcedureKnown problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
You can search for problems by using the Cisco Software Bug Toolkit.
To use the Software Bug Toolkit, follow these steps.
Step 1 To access the Bug Toolkit, go to: http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs
Step 2 Log in with your Cisco.com user ID and password. Step 3 To look for information about a specific problem, enter the bug ID number in the Search for Bug ID field, then click Go.
Open Caveats
The following table lists severity 1, 2, and 3 defects that are open for the Cisco Unified IP Phone 8941 and 8945 for Firmware Release 9.3(2).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Software Bug Toolkit.
Table 1 Open Caveats for Firmware Release 9.3(2) Identifier Headline 8945 SCCP: Phone Scroll time between active calls is 180ms
8945 SIP:Video window displays incorrect after swap with MCU video conf
8945 SIP:PIP window shouldn't jump to w360 rem video window from interop
8945 SIP: Video resume time is 1248ms over vpn(encrypted)
8945 SCCP: Scroll time between active calls is 248ms over vpn(encrypted)
8945 SCCP: Scroll time between active calls is 230ms over vpn(non secu)
8945 SCCP:Sometimes lip-sync<-30 VGA and CIF@15fps RTCP_disabled
8945 SIP:lip-sync<-30@VGA_15fps_RTCP_disabled and RTCP_Enabled
SCCP: Can't exit new call page by eixt sk after cancel call from PD
8945 SIP: Not try alternate tftp svr to get wallpaper if no cfg files
8945 SIP:Resume response time is about 1240ms for encrypted phone
8945 SIP:Prompt message isn't correct after press Cancel of EM
8945 SIP:Havn't return to App menu after press exit of EM
8945 SCCP:Can't register ok after factory reset in sEMCC login state
8945 SCCP:Shouldn't return to EM login ui after one call end
Alerting Name is not displayed in placed call history in 894x phones
8945 SIP: The text size of "+" indicator for MWI number is too small
8945 SCCP:Don't set CFW using call log filter when failover to srst
8945 SCCP:Call history is chaos when Phone failover to srst
Resolved Caveats
The following table lists severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Phone 8941 and 8945 for Firmware Release 9.3(2).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in Access Cisco Software Bug Toolkit.
Table 2 Resolved Caveats for Firmware Release 9.3(2) Identifier Headline 8945 SIP service does not start after speed synchronization
Wrong Alert name displayed in call history with 8945 with load 9.3.1
8945 DHCP VCI"Cisco System, Inc.",8945 missing "s" on Systems
894x phones do not respond to API Key:Mute
8945 SCCP:Auto answer with headset doesn't work after phone restart
8945 start to communicat in wrong VLAN when using LLDP
894x phones display 00:XX in Call History instead of 12:XX
894x phone gets stuck when trying to display an auto-generated image
8945 Phone requests DHCP address with 1 hour lease
Custom Directories not shown when using Load SCCP8941_8945.9-3-1-19
8945/ call-fwd all still display on screen when call-fwd off
8945 SIP: phone crashed when phone in daisy chain trying to dhcp request
8941 fails to send additional digits after speed dial
8941 does not take locale changes if surl configured
8945 SIP various network locales make phone unresponsive
8941 with Brazil Network Locale locks up
EMCC no longer working on 8945 running 9.3.1
Speed dial with intercom does not work on FW SCCP8941_8945.9-3-1-19
Custom Directories not shown when using Load SCCP8941_8945.9-3-1-19
894x: URL in header parsed at semicolon
894x phones does digit by digit and enbloc dialling [Onhook Dialling]
894x Display Focus Issue when dialing number
IP Phone 8945 XML ip phone menu issue
Issues with 8945 phones calling via IOS gateway hear garbage voice
8945 SCCP: Enbloc Dialling from Corporate Directory
8945 Keypad Locks up
CP 8945 running (SIP894x.9-2-3-ES3-BZ3535.1) has the side noise
Documentation, service requests, and additional information
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
