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Table Of Contents
Cisco Unified IP Phone 8941 and 8945 (SCCP/SIP) Release Notes for Firmware Release 9.2(2)
Installing Cisco Unified Communications Manager
Installing Firmware Release 9.2(2)
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone 8941 and 8945 (SCCP/SIP) Release Notes for Firmware Release 9.2(2)
Published: October 24, 2011
The information in these release notes applies to the Cisco Unified IP Phones 8941 and 8945.
Use these release notes with Cisco Unified IP Phones 8941 and 8945 running Firmware Release 9.2(2) SCCP/SIP. This version of firmware is compatible with Cisco Unified Communications Manager 7.1(5) and later.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
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Obtaining Documentation and Submitting a Service Request
Introduction
The Cisco Unified IP Phones 8941 and 8945 are easy-to-use IP Phones that provide high-quality voice services over IP. The phones offer a variety of features including:
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Related Documentation
Cisco Unified IP Phones 8941 and 8945 Documentation
See publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/ps10451/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
See the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
See the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
New and Changed Information
The following section describes the new and changed information in this release.
Multiple Calls Per Line
The Cisco Unified IP Phones 8941 and 8945 now support Multiple Calls Per Line.
Each line can support multiple calls. By default, the Cisco Unified IP Phones 8941 and 8945 support four active calls per line, and a maximum of 24 active calls per line. Only one call can be connected at any time; other calls are automatically placed on hold.
The system allows you to configure the maximum calls/busy trigger to not more than 24/24 both for SCCP and SIP. The default call/busy trigger value is 4/2.
This feature is supported on both SIP and SCCP phones, with Unified CM 7.1(5) and later.
For more information, see the "Directory Number Configuration" chapter in the Cisco Unified Communications Manager Administration Guide.
New Call Softkey Limitation
The Multiple Calls Per Line feature introduces a limitation to the NewCall softkey. The NewCall softkey must be configured for the OnHold state.
If the NewCall softkey is not configured in the hold softkey template, a user sees the message "Call failed: Maximum call-per-line limit To transfer one of the ongoing calls, please select the call" in the following scenario:
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Installation Notes
This section contains the following information:
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Installing Cisco Unified Communications Manager
Before using the Cisco Unified IP Phone with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the Cisco Unified Communications Manager version, refer to the install and upgrade guides for Cisco Unified Communications Manager.
Installing Firmware Release 9.2(2)
To download and install the phone firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
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Step 9
Step 10
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Note
Step 11
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Step 12
Note
Installing Firmware Zip Files
If a Cisco Unified Communications Manager is not available to load the installer program, the following files are available to load the firmware.
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Go to Step 1 of the preceding procedure and follow the first nine steps.
After you unzip the files, you must manually copy them to the directory on the TFTP server. Refer to the Cisco Unified Communications Operating System Administration Guide for information about how to manually copy the firmware files to the server.
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Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions for the following:
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You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
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To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
Step 2
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Open Caveats
Table 1 lists severity 1, 2 and 3 defects that are open for Firmware Release 9.2(2).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved Caveats
Table 2 lists severity 1, 2 and 3 defects that are resolved for Firmware Release 9.2(2).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Obtaining Documentation and Submitting a Service Request
For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
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© 2011 Cisco Systems, Inc. All rights reserved.
