Table Of Contents
Cisco IP Phone 7970G and 7971G-GE Release Notes for Firmware Release 7.0(3) for Cisco CallManager 3.3, 4.0, 4.1
February 9, 2006
Use these release notes with the Cisco IP Phone 7970G and 7971G-GE for firmware release 7.0(3) running on Cisco CallManager Versions 3.3(5) SR1, 4.0(2) SR2b, and 4.1(3) SR1.
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
Cisco IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco CallManager version. Navigate from the following documentation URL:
Cisco CallManager Documentation
Refer to the Cisco CallManager Documentation Guide and other publications specific to your Cisco CallManager version. Navigate from the following URL:
This section contains these topics:
The Cisco IP Phone 7970G and 7971G-GE firmware installation program is named cmterm-7970_7971-sccp.7-0-3.exe.
The readme file that contains installation instructions is named cmterm-7970_7971-sccp.7-0-3-readme.htm.
Both files can be downloaded from this location on Cisco.com:
Supported CallManager Versions
The Cisco IP Phone 7970G and 7971G-GE firmware release 7.0(3) is supported on these Cisco CallManager versions:
•Cisco CallManager version 3.3(5) SR1 or later
•Cisco CallManager version 4.0(2) SR2b or later
•Cisco CallManager version 4.1(3) SR1 or later
Cisco CallManager Device Packs
You should install the following device packs for these Cisco CallManager versions. You can download the device packs from this location on Cisco.com:
The device pack readme files provide installation information.
Cisco CallManager Version Device Pack
ciscocm.3-3-DevPack-64.exe, or later
ciscocm.4-0-DevPack-43.exe, or later
ciscocm.4-1-DevPack-23.exe, or later
Cisco IP Phone Expansion Module 7914
The Cisco IP Phone Expansion Module 7914 is supported on the Cisco IP Phone 7970G and 7971G-GE.
If you are using the Cisco IP Phone Expansion Module 7914, you must upgrade the Expansion Module to firmware release S00104000100. You can download the installation program, which is named cmterm-7914-sccp.4-0-1.exe, and the readme file from Cisco.com at this location:
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Cisco CallManager Load Server Setting for Firmware Upgrades
A setting that optimizes installation time for phone firmware upgrades is available in Cisco CallManager Administration.
Note The setting is intended for future use, and is not yet a supported feature.
To view the load server setting, you must install the latest Cisco CallManager Device Pack (see the "Cisco CallManager Device Packs" section).
The Load Server setting is visible on the Phone Configuration page (Product Specific Configuration section) in the Cisco CallManager Administration application. This setting lets you specify another TFTP server IP address or name (other than the TFTP Server 1 or TFTP Server 2) from which the phone firmware can be retrieved for upgrades on the phones. When the Load Server is set, the phone contacts the designated server for the firmware upgrade.
Note•If the firmware load is not found on the Load Server, the phone does not upgrade and is not redirected to the TFTP Server 1 or TFTP Server 2.
•On a factory reset or during a software recovery operation, the phone may fall back to using TFTP Server 1 or TFTP Server 2 to recover the phone load. In these scenarios, the phone will recover the phone load either via the term70.default.loads or term71.default.loads file, or it will attempt to recover the phone load based on its load.hist file.
•If the phone is auto-registering with Cisco CallManager for the first time, the phone will request the phone load via TFTP Server 1 or TFTP Server 2. This will only occur once when the phone is first installed into the system. This can be mitigated by preloading the phones with the correct firmware so that no firmware upgrade is required in combination with the auto-registration, or by auto-registering the phones at the main site prior to deployment at a remote site.
You can view the Load Server setting on the phone from Settings > Device Configuration > Network Configuration > Load Server. If the value in the Load Server setting is invalid, a "Load Server is invalid" message is displayed on the phone in Settings > Status > Status Messages.
Securing the Phone with a Cable Lock
You can secure the Cisco IP Phone 7970G and 7971G-GE to a desktop using a laptop cable lock. The lock connects to the security slot on the back of the phone and the cable can be secured to a desktop.
The security slot can accommodate a lock up to 20 mm. Compatible laptop cable locks include the Kensington® laptop cable lock and laptop cable locks from other manufacturers that can fit into the security slot on the back of the phone.
Secure PC Log Off in an 802.1X Network
Firmware release 7.0(3) provides support for a Cisco IP Phone 7970G or 7971G-GE to monitor IEEE 802.1X messages between an authenticating switch and a connected PC (supplicant).
When a PC is disconnected from the Cisco IP Phone, the phone issues an EAPOL-Logoff message on behalf of the PC to the authenticating switch. The proxy EAPOL-Logoff message causes the authenticating switch to set the port to an unauthenticated state.
If you have an 802.1X network and upgrade to Cisco IP Phone firmware release 7.0(2) or greater, be aware that you must re-authenticate a PC that is connected to a Cisco IP Phone 7970G and 7971G-GE.
For more information about 802.1X re-authentication, refer to the Cisco Catalyst switch configuration guides at:
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Using Bug Toolkit
These release notes contain descriptions of resolved and open caveats of severity level 1 or 2, and significant severity level 3 caveats.
You can get more information about the caveats in these release notes or search for caveats of any severity level by using the Cisco software called Bug Toolkit.
To access Bug Toolkit, you need a Cisco.com user ID and password.
To use Bug Toolkit, follow these steps:
Step 2 Log on with your Cisco.com user ID and password.
Step 3 Click the Launch Bug Toolkit hyperlink.
Step 4 To look for information about a specific problem, enter the bug ID number in the "Enter known bug ID" field and click Search.
Table 1 lists severity 1, 2, and 3 defects that are resolved in firmware release 7.0(3) for the Cisco IP Phone 7970G and 7971G-GE.
Table 2 lists severity 1, 2, and 3 caveats that are known to exist in firmware release 7.0(3) for the Cisco IP Phone 7970G and 7971G-GE.
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