Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Symbols

.cnf.xml configuration file 2-8

? button 1-3

Numerics

10/100/1000 PC port 3-3

See also access port

10/100/1000 SW port 3-3

See also network port

10/100 PC port 3-3

See also access port

10/100 SW port 3-3

See also network port

A

abbreviated dialing 5-2

AC adapter, connecting 3-7

access, to phone settings 3-15, 4-2

access port

10/100/1000 PC 3-3

10/100 PC 3-3

configuring 4-14

connecting 3-8

disabled 4-23

forwarding packets to 4-22

access to phone settings 4-2

Access web page 8-3, 8-11

adding

Cisco IP Phones manually 2-15

Cisco IP Phones using auto-registration 2-13

Cisco IP Phones using auto-registration with TAPS 2-14

Cisco IP Phones using BAT 2-15

users to Cisco CallManager 5-10

adjusting, phone placement of 3-10

adjustment plate 3-12

Admin. VLAN ID 4-11

Alternate TFTP 4-12

audience, for this document xiii

authenticated call 1-15

authentication 1-10, 3-14

Authentication URL 4-18

auto answer 5-2

Auto Line Select Enabled 4-20

auto-registration

using 2-13

using with TAPS 2-14

auxiliary VLAN 2-4

B

background image

configuring 6-7

creating 6-4

custom 6-4

List.xml file 6-4, 6-5

PNG file 6-5, 6-6

barge 1-15, 5-3

BAT (Bulk Administration Tool) 2-15

block external to external transfer 5-3

BootP 1-5

BOOTP Server 4-7

Bootstrap Protocol (BootP) 1-5

C

call

authenticated 1-15

call display restrictions 5-3

caller ID 5-3

call-forward alternate party (CFAP) 5-6

call forward display, configuring 5-4

CallManager 1-5 4-16

CallManager Configuration menu 4-16

call park 5-3

call pickup 5-3

Call Statistics screen 7-1, 7-17

call waiting 5-3

CAPF (Certificate Authority Proxy Function) 3-15

cell phone interference 1-2

certificate trust list file

See CTL file

Cisco Call Back 5-3

Cisco CallManager

adding phone to database of 2-12

interactions with 2-2

required for Cisco IP Phones 3-2

verifying settings 9-6

Cisco CallManager Administration

adding phones using 2-15

adding telephony features using 5-2

configuring LCD display using 6-9

Cisco Discovery Protocol

See CDP

Cisco IP Manager Assistant (Cisco IPMA) 5-4

Cisco IP Phone

adding manually to Cisco CallManager 2-15

adding to Cisco CallManager 2-12

cleaning 9-19

configuration requirements 1-16

configuring user services 5-10

features 1-2

figure 1-2

installation overview 1-16

installation procedure 3-7

installation requirements 1-16

modifying phone button templates 5-9

mounting to wall 3-10

power sources 2-4

registering 2-12

registering with Cisco CallManager 2-13, 2-14, 2-15

resetting 9-16

supported networking protocols 1-4

technical specifications C-1

troubleshooting 9-1

using LDAP directories 5-8

web page 8-1

Cisco IP Phone 7914 Expansion Module

configuring IP Phone for 2-16

statistics 7-6, 7-15

troubleshooting 9-16

cleaning the Cisco IP Phone 9-19

Clear softkey 7-6, 7-13

client matter codes 5-4

conference 5-4

configurable call forward display 5-4

configuration file

.cnf.xml 2-8

creating 9-7

overview 2-7

XmlDefault.cnf.xml 2-8

configuring

from a Cisco IP Phone 4-3

LDAP directories 5-8

overview 1-16

personal directories 5-8

phone button templates 5-9

softkey templates 5-9

startup network settings 3-14

user features 5-10

connecting

handset 3-7

headset 3-7

to AC adapter 3-7

to a computer 3-8

to the network 3-8

Console Logs web page 8-3

Core Dumps web page 8-3

CTL file

deleting from phone 9-17

requesting 2-10

unlocking 7-3

CTL File screen 7-3

custom phone rings

about 6-1

creating 6-1, 6-4, 6-7

PCM file requirements 6-3

D

daisy chaining 9-13

data VLAN 2-4

Days Display Not Active 4-21, 6-10

Debug Display web page 8-3, 8-14

Default Router 1-5 4-10

device authentication 1-12

Device Configuration menu

displaying 4-2

editing values 4-4

overview 4-1

sub-menus 4-15

Device Information web page 8-2, 8-4

DHCP

description 1-5

troubleshooting 9-9

DHCP Address Released 4-12

DHCP Enabled 4-12

DHCP Server 4-7

Directories button 1-3

Directories URL 4-18

directory numbers, assigning manually 2-15

direct transfer 5-4

display, turning on and off automatically 6-9

Display button 6-9, 9-19

Display Idle Timeout 4-21, 6-11

Display On Duration 4-21, 6-11

Display On Time 4-21, 6-10

DNS server

troubleshooting 9-11

verifying settings 9-5

DNS Server 1-5 4-11

documentation

additional xv

for users A-3

Domain Name 4-8

Domain Name System (DNS) 4-8

Domain Name System (DNS) server 4-11

DSCP For Call Control 4-25

DSCP For Configuration 4-25

DSCP For Services 4-24

Dynamic Host Configuration Protocol

See DHCP

E

editing, configuration values 4-4

encryption 1-10

media 1-13

Erase softkey 9-17

error messages, used for troubleshooting 9-4

Ethernet Configuration menu

about 4-21

options

Forwarding Delay 4-22

Span to PC Port 4-22

Ethernet Information web page 8-3, 8-11

Expansion Module

configuring IP Phone for 2-16

Expansion Module Stats screen 7-6, 7-15

F

features

configuring on phone, overview 1-9

configuring with Cisco CallManager, overview 1-8

informing users about 1-9

figure

Cisco IP Phone features 1-2

Cisco IP Phone rear cable connections 3-9

Cisco IP Phone wall mount 3-12

file authentication 1-12

file format

List.xml 6-5

RingList.xml 6-2

firmware

verifying version 7-15

Firmware Versions screen 7-15

footstand

adjusting 3-10

adjustment knob 1-3, 3-12

adjustment plate 3-12

identifying 1-3

forced authorization codes 5-4

forward 5-5

Forwarding Delay 4-22

G

GARP Enabled 4-23

group call pickup 5-5

H

handset, connecting 3-7

Headset button 1-4

Headset Enabled 4-20

headset port 3-7

height, adjusting 3-10

Help button 1-3

hold 5-5

Host Name 4-8

HTTP Configuration menu

about 4-17

options

Authentication URL 4-18

Directories URL 4-18

Idle URL 4-18

Idle URL Time 4-18

Information URL 4-18

Messages URL 4-18

Proxy Server URL 4-18

Services URL 4-18

I

icon

lock 1-15

padlock 1-15

shield 1-15

idle display

configuring 6-8

timeout 4-18

viewing settings 6-8

XML service 4-18, 6-8

Idle URL 4-18

Idle URL Time 4-18

image authentication 1-12

immediate divert 5-5

Information URL 4-18

installing

Cisco CallManager configuration 3-2

network requirements 3-2

preparing 2-12

procedure 3-7

requirements, overview 1-16

safety warnings 3-6

interference, cell phone 1-2

Internet Protocol (IP) 1-6

IP Address 4-8

IP address, troubleshooting 9-5

J

join 5-5

L

language overlays B-1

LCD screen

disabling 9-19

turning on and off automatically 6-9

LDAP directories, using with Cisco IP Phone 5-8

List.xml file 6-4, 6-5

Locale Configuration menu

about 4-19

options

Network Locale 4-19

Network Locale Version 4-19

User Locale 4-19

User Locale Char Set 4-19

User Locale Version 4-19

Locale Installer B-2

localization

Installing the Cisco IP Telephony Locale Installer B-2

phone button overlays for B-1

Locally Significant Certificate (LSC) 3-14

lock icon 1-15

M

MAC address 1-18, 1-20, 4-7

malicious caller identification (MCID) 5-5

manufacturing installed certificate (MIC) 1-12

Media Configuration menu

about 4-20

options

Headset Enabled 4-20

Speaker Enabled 4-20

Video Capability Enabled 4-20

media encryption 1-13

meet-me conference 5-5

Messages button 1-3

Messages URL 4-18

message waiting 5-5

MIC 1-12

Model Information screen 7-1

multilevel precedence and preemption (MLPP) 5-6

music-on-hold 5-6

Mute button 1-4

N

native VLAN 2-4

Navigation button 1-4

Network Configuration menu

about 4-7

displaying 4-2

editing values 4-4

locking options 4-3

options

Admin. VLAN ID 4-11

Alternate TFTP 4-12

BOOTP Server 4-7

Default Router 1-5 4-10

DHCP Address Released 4-12

DHCP Enabled 4-12

DHCP Server 4-7

DNS Server 1-5 4-11

Domain Name 4-8

Host Name 4-8

IP Address 4-8

MAC Address 4-7

Operational VLAN ID 4-11

PC Port Configuration 4-14

PC VLAN 4-15

Subnet Mask 4-8

SW Port Configuration 4-13

TFTP Server 1 4-9

TFTP Server 2 4-10

overview 4-1

unlocking options 4-3

Network Configuration web page 8-2, 8-5

network connectivity, verifying 9-4

networking protocol

BootP 1-5

CDP 1-5

DHCP 1-5

IP 1-6

RTP 1-6

TCP 1-6

TFTP 1-6

TLS 1-6

UDP 1-6

networking protocols, supported 1-4

Network Locale 4-19

Network Locale Version 4-19

network outages, identifying 9-9

network port

10/100/1000 SW 3-3

10/100 SW 3-3

configuring 4-13

connecting to 3-8

network requirements, for installing 3-2

network settings, startup configuration 3-14

network statistics 7-13, 8-11

Network Statistics screen 7-13

Network web page 8-3, 8-11

O

Operational VLAN ID 4-11

P

padlock icon 1-15, 4-4

PC, connecting to the phone 3-3

PCM file requirements, for custom ring types 6-3

PC Port Configuration 4-14

PC Port Disabled 4-23

PC VLAN 4-15

personal directories 5-8

phone button templates, modifying 5-9

phone screen 2-5

phone settings access 4-2

physical connection, verifying 9-9

plugging in Cisco IP Phone 3-7

PNG file 6-5, 6-6

PoE

power

maximum required from a switch 2-5

providing to the Cisco IP Phone 2-4

power consumption 2-5

Power over Ethernet

See PoE

Power Save Configuration menu

about 4-21

options

Days Display Not Active 4-21

Display Idle Timeout 4-21

Display On Duration 4-21

Display On Time 4-21

power source

causing phone to reset 9-12

description 2-4

effect on phone screen brightness 2-5

external power 2-4, 2-5

PoE 2-4, 2-5

power consumption 2-5

privacy 5-6

programmable buttons 1-3

Proxy Server URL 4-18

Q

QoS Configuration menu

about 4-24

options

DSCP For Call Control 4-25

DSCP For Configuration 4-25

DSCP For Services 4-24

QRT softkey 5-6, 9-18

Quality Reporting Tool (QRT) 5-6, 9-18

R

Real-Time Transport Protocol

See RTP

redial 5-6

reset, factory 9-17

resetting

basic 9-16

Cisco IP phone 9-16

continuously 9-8

intentionally 9-10

methods 9-16

ring activity 5-4

RingList.xml file format 6-2

S

safety warnings 3-6

screen

see LCD screen

security

CAPF (Certificate Authority Proxy Function) 3-15

configuring on phone 3-14

device authentication 1-12

file authentication 1-12

image authentication 1-12

Locally Significant Certificate (LSC) 3-14

media encryption 1-13

signaling authentication 1-12

Security Configuration menu

about 4-23

options

GARP Enabled 4-23

PC Port Disabled 4-23

Security Mode 4-24

Voice VLAN Enabled 4-24

Web Access Enabled 4-24

Security Configuration screen 7-1

Security Mode 4-24

services

configuring for users 5-10

description 5-6

subscribing to 5-10

Services button 1-4

Services URL 4-18

Services URL button 5-6

Settings button 1-3

Settings menu access 3-15, 4-2

shield icon 1-15

signaling authentication 1-12

softkey templates, configuring 5-9

Span to PC Port 4-22

Speaker button

about 1-4

disabling 3-4

Speaker Enabled 4-20

speed dial 5-6, 5-9

speed dial buttons 1-3

startup problems 9-2

startup process

accessing TFTP server 2-10

configuring VLAN 2-9

contacting Cisco CallManager 2-11

loading stored phone image 2-9

obtaining IP address 2-9

obtaining power 2-9

requesting configuration file 2-11

requesting CTL file 2-10

understanding 2-8

verifying 3-12

statistics

call 7-17

network 7-13, 8-11

streaming 8-14

Status menu 7-1, 7-5

status messages 7-6

Status Messages screen 7-6

Status Messages web page 8-3, 8-14

Stream 0 web page 8-14

Stream 1 web page 8-3, 8-14

Stream 2 web page 8-3, 8-14

Stream 3 web page 8-3, 8-14

streaming statistics 8-14

Subnet Mask 4-8

SW Port Configuration 4-13

T

TAPS (Tool for Auto-Registered Phones Support) 2-14

TCP 1-6

technical specifications, for Cisco IP Phone C-1

telephony features

abbreviated dialing 5-2

auto answer 5-2

barge 1-15, 5-3

block external to external transfer 5-3

call display restrictions 5-3

caller ID 5-3

call park 5-3

call pickup 5-3

call waiting 5-3

Cisco Call Back 5-3

Cisco IP Manager Assistant (Cisco IPMA) 5-4

client matter codes 5-4

conference 5-4

configurable call forward display 5-4

direct transfer 5-4

forced authorization codes 5-4

forward 5-5

group call pickup 5-5

hold 5-5

immediate divert 5-5

join 5-5

malicious caller identification (MCID) 5-5

meet-me conference 5-5

multilevel precedence and preemption (MLPP) 5-6

music-on-hold 5-6

privacy 5-6

redial 5-6

ring activity 5-4

services 5-6

Services URL button 5-6

speed dial 5-6

Time-of-Day Routing 5-7

transfer 5-7

video support 5-7

voice messaging system 5-7

TFTP

description 1-6

troubleshooting 9-4

TFTP Server 1 4-9

TFTP Server 2 4-10

time, displayed on phone 3-2

Time-of-Day Routing 5-7

TLS 2-8

touchscreen

cleaning 9-19

disabling 9-19

enabling 9-19

See also LCD screen

transfer 5-7

Transmission Control Protocol

See TCP

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco CallManager settings 9-6

Cisco IP Phone 9-1

Cisco IP Phone 7914 Expansion Module 9-16

DHCP 9-9

DNS 9-11

DNS settings 9-5

IP addressing and routing 9-5

network connectivity 9-4

network outages 9-9

phones resetting 9-10

physical connection 9-9

services on Cisco CallManager 9-6

TFTP settings 9-4

VLAN configuration 9-10

Trust List screen 7-4

U

UI Configuration menu 4-20

Unlock softkey 7-4

User Datagram Protocol

See UDP

User Locale 4-19

User Locale Char Set 4-19

User Locale Version 4-19

User Options web page

specifying options that appear 5-11

User Options web pages

enabling access 1-19

users

adding to Cisco CallManager 5-10

configuring personal directories A-4

documentation for A-2

providing required information to A-1

providing support to A-1

subscribing to services A-3

V

verifying

firmware version 7-15

startup process 3-12

Video Capability Enabled 4-20

video support 5-7

VLAN

auxiliary, for voice traffic 2-4

configuring 4-11

configuring for voice networks 2-3

native, for data traffic 2-4

verifying 9-10

voice messaging system 5-7

voice messaging system, accessing A-4

voice VLAN 2-4

Voice VLAN Enabled 4-24

Volume button 1-4

W

wall mounting 3-10

Web Access Enabled 4-24

web page

about 8-1

Access 8-3, 8-11

accessing 8-2

Console Logs 8-3

Core Dumps 8-3

Debug Display 8-3, 8-14

Device Information 8-2, 8-4

disabling access to 8-3

Ethernet Information 8-3, 8-11

Network 8-3, 8-11

Network Configuration 8-5

Network Configuration web page 8-2

preventing access to 8-3

Status Messages 8-3, 8-14

Stream 0 8-14

Stream 1 8-3, 8-14

Stream 2 8-3, 8-14

Stream 3 8-3, 8-14

X

XmlDefault.cnf.xml 2-8