Table Of Contents

Setting Up the Cisco IP Phone

Before You Begin

Network Requirements

Cisco CallManager Configuration

Network and Access Ports

Handset

Speakerphone

Headset

Safety

Installing the Cisco IP Phone

Adjusting the Placement of the Cisco IP Phone

Adjusting Cisco IP Phone Placement on the Desktop

Mounting the Phone to the Wall

Verifying the Phone Startup Process

Configuring Startup Network Settings

Setting Up the Cisco IP Phone

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This chapter includes the following topics, which help you install the Cisco IP Phone 7970 Series on an IP telephony network:

•Before You Begin

•Installing the Cisco IP Phone

•Adjusting the Placement of the Cisco IP Phone

•Verifying the Phone Startup Process

•Configuring Startup Network Settings

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Note Before you install a Cisco IP phone, you must make some critical decisions about how to configure the phone in your network. You can then safely install the phone and verify its functionality. For more information, see Chapter 2, "Preparing to Install the Cisco IP Phone on Your Network."

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Before You Begin

Before installing the Cisco IP Phone, review the requirements in these sections:

•Network Requirements

•Cisco CallManager Configuration

•Network and Access Ports

•Handset

•Speakerphone

•Headset

•Safety

Network Requirements

For the Cisco IP Phone 7970 Series to successfully operate as a Cisco IP Phone endpoint in your network, your network must meet the following requirements:

•Working Voice over IP (VoIP) Network

–VoIP configured on your Cisco routers and gateways

–Cisco CallManager Release 4.x or higher installed in your network and configured to handle call processing

•IP network that supports DHCP or manual assignment of IP address, gateway, and subnet mask

The Cisco IP Phone determines the date and time from Cisco CallManager.

Cisco CallManager Configuration

The Cisco IP Phone requires Cisco CallManager to handle call processing. Refer to Cisco CallManager Administration Guide or context-sensitive help in the Cisco CallManager application to ensure that Cisco CallManager is set up properly to manage the phone and to properly route and process calls.

If you plan to use auto-registration, verify that it is enabled and properly configured in Cisco CallManager before connecting any Cisco IP Phone to the network. For information about enabling and configuring auto-registration, refer to Cisco CallManager Administration Guide. Also, see the "Adding Phones to the Cisco CallManager Database" section on page 2-15.

You must use Cisco CallManager to configure and assign telephony features to the Cisco IP Phones. See the "Telephony Features Available for the Phone" section on page 5-2 for details.

In Cisco CallManager, you can add users to the database and associate them with specific phones. In this way, users gain access to web pages that allow them to configure items such as call forwarding, speed dialing, and voice messaging system options. See the "Adding Users to Cisco CallManager" section on page 5-9 for details.

Network and Access Ports

The back of the Cisco IP Phone includes these ports:

•Network port—Labeled 10/100 SW on the Cisco IP Phone 7970G and 10/100/1000 SW on the Cisco IP Phone 7971G-GE

•Access port—Labeled 10/100 PC on the Cisco IP Phone 7970G and 10/100/1000 PC on the Cisco IP Phone 7971G-GE

Each port supports 10/100 or 10/100/1000 Mbps half- or full-duplex connections to external devices. You can use either Category 3 or 5 cabling for 10-Mbps connections, but you must use Category 5 for 100 and 1000 Mbps connections.

Use the SW network port to connect the phone to the network. You must use a straight-through cable on this port. The phone can also obtain inline power from a switch over this connection. See the "Providing Power to the Cisco IP Phone 7970 Series" section on page 2-7 for details.

Use the PC access port to connect a network device, such as a computer, to the phone. You must use a straight-through cable on this port.

Handset

The handset is designed especially for use with a Cisco IP Phone. It includes a light strip that indicates incoming calls and voice messages waiting.

Speakerphone

By default, the speakerphone is enabled on the Cisco IP Phone 7970 Series.

You can disable the speakerphone through the Cisco CallManager Administration application. To do so, choose Device > Phone and locate the phone you want to modify. In the Phone Configuration web page for the phone, check the Disable Speakerphone check box.

Headset

You can use a headset with the Cisco IP Phone 7970 Series. To connect a headset, plug it into the Headset port on the back of the phone. Press the Headset button on your phone to place and answer calls using the headset.

You can use the headset with all of the features on your Cisco IP Phone, including the Volume and Mute buttons. Use these buttons to adjust the ear piece volume and to mute the speech path from the headset microphone.

The Cisco IP Phone supports four- or six-wire headset jacks. For information about some suggested models, refer to the following URL:

http://vxicorp.com/cisco

You can disable the headset through the Cisco CallManager Administration application. If you do so, you also will disable the speakerphone.

To disable the headset from Cisco CallManager Administration, choose Device > Phone and locate the phone that you want to modify. In the Phone Configuration web page for the phone, check the Disable Speakerphone and Headset check box.

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Caution In European Union countries, use only headsets that are fully compliant with the EMC Directive [89/336/EC].

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Safety

Review the following warnings before installing the Cisco IP Phone 7970. To see translations of these warnings, refer to the Regulatory Compliance and Safety Information for the Cisco IP Phone 7900 Series document that accompanied this device.

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Warning Read the installation instructions before you connect the system to its power source.

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Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment.

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Warning Ultimate disposal of this product should be handled according to all national laws and regulations.

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Warning Do not work on the system or connect or disconnect cables during periods of lightning activity.

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Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltage (TNV) circuits. LAN ports contain SELV circuits, and WAN ports contain TNV circuits. Some LAN and WAN ports both use RJ-45 connectors. Use caution when connecting cables.

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Caution Only use the proper Cisco approved external power supply. Reference the installation manual provided with the phone.

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The following warnings apply when you use an external power supply.

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Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that a fuse or circuit breaker no larger than 120 VAC, 15 A U.S. (240 VAC, 10 A international) is used on the phase conductors (all current-carrying conductors).

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Warning The device is designed to work with TN power systems.

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Warning The plug-socket combination must be accessible at all times because it serves as the main disconnecting device.

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Installing the Cisco IP Phone

You must connect the Cisco IP Phone to the network and to a power source before using it. See Figure 3-1 for a graphical overview of the procedures that follow.

To install a Cisco IP Phone, perform the following steps:

	Procedure	Notes	Reference
Step 1	Connect the handset to the Handset port.	—	—
Step 2	Connect a headset to the Headset port.	Optional. You can add a headset later if you do not connect one now.	See the "Headset" section for supported headsets.
Step 3	Connect the power supply to the Cisco DC Adapter port.	Optional.	See the "Providing Power to the Cisco IP Phone 7970 Series" section on page 2-7.
Step 4	Connect a Category 3 or 5 straight-through Ethernet cable from the switch to the 10/100 SW port (Cisco IP Phone 7970) or the 10/100/1000 SW port (Cisco IP Phone 7971G-GE).	Each Cisco IP Phone ships with one Ethernet cable in the box.	See the "Network and Access Ports" section for guidelines.
Step 5	Connect a Category 3 or 5 straight-through Ethernet cable from another network device, such as a desktop computer, to the 10/100 PC port (Cisco IP Phone 7970) or the 10/100/1000 PC port (Cisco IP Phone 7971G-GE).	Optional. You can connect another network device later if you do not connect one now.	See the "Network and Access Ports" section for guidelines.

Figure 3-1 Cisco IP Phone 7970 Series Rear Cable Connections

1	DC adapter port (DC48V)	5	Access port (1000 appears on the Cisco IP Phone 7971G-GE only)
2	Power supply with DC Connector	6	Handset port
3	Power cable with AC wall plug	7	Headset port
4	Network port (1000 appears on the Cisco IP Phone 7971G-GE only)

Related Topics

•Before You Begin

•Adjusting the Placement of the Cisco IP Phone

•Configuring Startup Network Settings

Adjusting the Placement of the Cisco IP Phone

The Cisco IP Phone includes an adjustable footstand. When placing the phone on a desktop surface, you can adjust the tilt height to several different angles in 7.5 degree increments from flat to 60 degrees. You can also mount the phone to the wall using the footstand or using the optional locking wall mount kit.

Adjusting Cisco IP Phone Placement on the Desktop

Adjust the footstand on the Cisco IP Phone to the height that provides optimum viewing of the LCD screen.

Procedure

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Step 1 Push in the footstand adjustment knob.

Step 2 Adjust the footstand to the desired height.

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Mounting the Phone to the Wall

You can mount the Cisco IP Phone on the wall using the footstand as a mounting bracket or you can use special brackets available in a Cisco IP Phone wall mount kit. (Wall mount kits must be ordered separately from the phones.) If you attach the phone to a wall using the standard footstand and not the wall mount kit, you need to supply the following tools and parts:

•Screwdriver

•Screws to secure the Cisco IP phone to the wall

Use the following procedure to mount the phone on the wall using the standard footstand. See Figure 3-2 for a graphical overview of this procedure.

Before You Begin

To ensure that the handset attaches securely to a wall-mounted phone, remove the handset wall hook from the handset rest, rotate the hook 180 degrees, and reinsert the hook. Turning the hook exposes a lip on which the handset catches when the phone is vertical. For an illustrated procedure, see Installing the Wall Mount Kit for the Cisco IP Phone.

Procedure

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Step 1 Push in the footstand adjustment knob.

Step 2 Adjust the footstand so it is flat against the back of the phone.

Step 3 Insert two screws into a wall stud, matching them to the two screw holes on the back of the footstand.

The keyholes fit standard phone jack mounts.

Step 4 Hang the phone on the wall.

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Figure 3-2 Parts Used in Wall Mounting the Cisco IP Phone

1	Footstand adjustment knob—Raises and lowers adjustment plate
2	Wall mounting screw holes
3	Adjustment plate—Raises and lowers phone vertically

Verifying the Phone Startup Process

After the Cisco IP Phone has power connected to it, the phone begins its startup process by cycling through the following steps.

1. These buttons flash on and off in sequence:

–Headset (only of the handset is off-hook when the phone powers up. In this case, hang up the handset within 3 seconds or the phone launches its secondary load instead of its primary load.)

–Mute.

–Speaker.

2. The line keys flash yellow in sequence.

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Caution If the line keys flash red in sequence after flashing yellow, do not power down the phone until the sequence of red flashes completes. This sequence can take several minutes to complete.

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3. Some or all of the line keys flash green.

Normally, this sequence takes just a few seconds. However, if the phone's Flash memory is erased or the phone load is corrupted, the sequence of green flashes will continue while the phone begins a software update procedure. If the phone performs this procedure, the following buttons light to indicate progress:

–Headset—Phone is waiting for the network and completing CDP and DHCP configuration. (A DHCP server must be available in your network.)

–Mute—Phone is downloading images from the TFTP server.

–Speaker—Phone is writing images to its Flash memory.

4. The LCD screen displays the Cisco Systems, Inc., logo screen.

5. These messages appear as the phone starts:

–Configuring IP

–Updating CTL

–Verifying Load

–Configuring CM List

–Registering

6. The main LCD screen displays:

–Current date and time

–Primary directory number

–Additional directory numbers and speed dial numbers, if configured

–Softkeys

If the phone successfully passes through these stages, it has started up properly. If the phone does not start up properly, see the "Resolving Startup Problems" section on page 9-2.

Configuring Startup Network Settings

If you are not using DHCP in your network, you must configure these network settings on the Cisco IP Phone after installing the phone on the network:

•IP address

•IP subnet mask

•Default gateway IP address

•Domain name

•DNS server IP address

•TFTP server IP address

Collect this information and see the instructions in Chapter 4, "Configuring Settings on the Cisco IP Phone."