Cisco IP Phone 7970 Series Administration Guide for Cisco CallManager, Release 4.0 (for models 7970G and 7971G-GE)
Index

Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Symbols

.cnf.xml configuration file 2-7

? button 1-3

Numerics

10/100/1000 PC port 3-3

See also access port

10/100/1000 SW port 3-3

See also network port

10/100 PC port 3-3

See also access port

10/100 SW port 3-3

See also network port

A

abbreviated dialing 5-2

AC adapter, connecting 3-6

access port

10/100/1000 PC 3-3

10/100 PC 3-3

configuring 4-13

connecting 3-7

disabled 4-21

forwarding packets to 4-20

access to phone settings 4-2

Access web page 8-3, 8-10

adding

Cisco IP Phones manually 2-18

Cisco IP Phones using auto-registration 2-16

Cisco IP Phones using auto-registration with TAPS 2-17

Cisco IP Phones using BAT 2-18

users to Cisco CallManager 5-9

adjusting, phone placement of 3-9

adjustment plate 3-11

Admin. VLAN ID 4-10

Alternate TFTP 4-11

audience, for this document xiii

authentication 1-10

Authentication URL 4-16

auto answer 5-2

Auto Line Select Enabled 4-18

auto-registration

using 2-16

using with TAPS 2-17

auxiliary VLAN 2-3

B

background image

configuring 6-7

creating 6-4

custom 6-4

List.xml file 6-4, 6-5

PNG file 6-5, 6-6

barge 5-2

BAT (Bulk Administration Tool) 2-18

BootP 1-5

BOOTP Server 4-6

Bootstrap Protocol (BootP) 1-5

C

caller ID 5-3

call-forward alternate party (CFAP) 5-5

call forward display, configuring 5-3

CallManager 1-5 4-14

CallManager Configuration menu 4-14

call park 5-3

call pickup 5-3

Call Statistics screen 7-1, 7-14

call waiting 5-3

cell phone interference 1-2

certificate trust list file

See CTL file

Cisco CallManager

adding phone to database of 2-15

interactions with 2-2

required for Cisco IP Phones 3-2

verifying settings 9-6

Cisco CallManager Administration

adding phones using 2-18

adding telephony features using 5-2

configuring LCD display using 6-9

Cisco Catalyst switches, interaction with 2-3

Cisco Discovery Protocol

See CDP

Cisco IP Manager Assistant (Cisco IPMA) 5-3

Cisco IP Phone

adding manually to Cisco CallManager 2-18

adding to Cisco CallManager 2-15

cleaning 9-18

configuration requirements 1-14

configuring user services 5-8

features 1-2

figure 1-2

installation overview 1-14

installation procedure 3-6

installation requirements 1-14

modifying phone button templates 5-7

mounting to wall 3-9

power sources 2-7

registering 2-15

registering with Cisco CallManager 2-16, 2-17, 2-18

resetting 9-15

supported networking protocols 1-4

technical specifications C-1

troubleshooting 9-1

using LDAP directories 5-6

web page 8-1

Cisco prestandard PoE 2-8, 2-10, 2-12

cleaning the Cisco IP Phone 9-18

Clear softkey 7-5, 7-12

conference 5-3

configurable call forward display 5-3

configuration file

.cnf.xml 2-7

creating 9-7

overview 2-6

XmlDefault.cnf.xml 2-7

configuring

from a Cisco IP Phone 4-3

LDAP directories 5-6

overview 1-14

personal directories 5-7

phone button templates 5-7

softkey templates 5-8

startup network settings 3-13

user features 5-9

connecting

handset 3-6

headset 3-6

to AC adapter 3-6

to a computer 3-7

to the network 3-7

CTL file

deleting from phone 9-16

requesting 2-5

unlocking 7-2

custom phone rings

about 6-1

creating 6-1, 6-4, 6-7

PCM file requirements 6-3

D

daisy chaining 9-13

data VLAN 2-3

Days Display Not Active 4-19, 6-10

Debug Display web page 8-3, 8-13

Default Router 1-5 4-9

device authentication 1-12

Device Configuration menu

displaying 4-2

editing values 4-4

overview 4-1

sub-menus 4-14

Device Information web page 8-2, 8-4

DHCP

description 1-5

troubleshooting 9-9

DHCP Address Released 4-11

DHCP Enabled 4-11

DHCP Server 4-6

Directories button 1-3

Directories URL 4-16

directory numbers, assigning manually 2-18

direct transfer 5-4

discovery methods 2-10

display, turning on and off automatically 6-9

Display button 6-9, 9-18

Display Idle Timeout 4-19, 6-11

Display On Duration 4-19, 6-11

Display On Time 4-19, 6-10

DNS server

troubleshooting 9-11

verifying settings 9-6

DNS Server 1-5 4-10

documentation

additional xv

for users A-2

Domain Name 4-7

Domain Name System (DNS) 4-7

Domain Name System (DNS) server 4-10

DSCP For Call Control 4-23

DSCP For Configuration 4-23

DSCP For Services 4-22

Dynamic Host Configuration Protocol

See DHCP

E

editing, configuration values 4-4

encryption 1-10

Erase softkey 9-16

error messages, used for troubleshooting 9-4

Ethernet Configuration menu

about 4-19

options

Forwarding Delay 4-20

Span to PC Port 4-20

Ethernet Information web page 8-2, 8-10

F

features

configuring on phone, overview 1-9

configuring with Cisco CallManager, overview 1-8

informing users about 1-9

figure

Cisco IP Phone features 1-2

Cisco IP Phone rear cable connections 3-8

Cisco IP Phone wall mount 3-11

file authentication 1-12

file format

List.xml 6-5

RingList.xml 6-2

firmware

verifying version 7-14

Firmware Versions screen 7-14

footstand

adjusting 3-9

adjustment knob 1-3, 3-11

adjustment plate 3-11

identifying 1-3

forward 5-4

Forwarding Delay 4-20

full-power mode 2-11

G

GARP Enabled 4-21

group call pickup 5-4

H

handset, connecting 3-6

Headset button 1-4

Headset Enabled 4-18

headset port 3-6

height, adjusting 3-9

Help button 1-3

hold 5-4

Host Name 4-7

HTTP Configuration menu

about 4-15

options

Authentication URL 4-16

Directories URL 4-16

Idle URL 4-16

Idle URL Time 4-16

Information URL 4-16

Messages URL 4-16

Proxy Server URL 4-16

Services URL 4-16

I

idle display

configuring 6-8

timeout 4-16

viewing settings 6-8

XML service 4-16, 6-8

Idle URL 4-16

Idle URL Time 4-16

IEEE 802.3af 2-8

image authentication 1-12

immediate divert 5-4

Information URL 4-16

in-line power 2-11

installing

Cisco CallManager configuration 3-2

network requirements 3-2

preparing 2-15

procedure 3-6

requirements, overview 1-14

safety warnings 3-4

interference, cell phone 1-2

Internet Protocol (IP) 1-6

IP Address 4-7

IP address, troubleshooting 9-5

J

join 5-4

L

language overlays B-1

LCD screen

disabling 9-18

turning on and off automatically 6-9

LDAP directories, using with Cisco IP Phone 5-6

line buttons 1-3

List.xml file 6-4, 6-5

Locale Configuration menu

about 4-17

options

Network Locale 4-17

Network Locale Version 4-17

User Locale 4-17

User Locale Char Set 4-17

User Locale Version 4-17

Locale Installer B-2

localization

Installing the Cisco IP Telephony Locale Installer B-2

phone button overlays for B-1

low-power mode 2-11

M

MAC address 1-15, 1-17, 4-6

malicious caller identification (MCID) 5-5

manufacturing installed certificate (MIC) 1-12

Media Configuration menu

about 4-18

options

Headset Enabled 4-18

Speaker Enabled 4-18

Video Capability Enabled 4-18

media encryption 1-12

meet-me conference 5-5

Messages button 1-3

Messages URL 4-16

message waiting 5-5

MIC 1-12

Model Information screen 7-1

multilevel precedence and preemption (MLPP) 5-5

music-on-hold 5-5

Mute button 1-3

N

native VLAN 2-3

Navigation button 1-4

Network Configuration menu

about 4-6

displaying 4-2

editing values 4-3, 4-4

locking options 4-3

options

Admin. VLAN ID 4-10

Alternate TFTP 4-11

BOOTP Server 4-6

Default Router 1-5 4-9

DHCP Address Released 4-11

DHCP Enabled 4-11

DHCP Server 4-6

DNS Server 1-5 4-10

Domain Name 4-7

Host Name 4-7

IP Address 4-7

MAC Address 4-6

Operational VLAN ID 4-10

PC Port Configuration 4-13

Subnet Mask 4-7

SW Port Configuration 4-12

TFTP Server 1 4-8

TFTP Server 2 4-9

overview 4-1

unlocking options 4-3

Network Configuration web page 8-2, 8-5

network connectivity, verifying 9-4

networking protocol

BootP 1-5

CDP 1-5

DHCP 1-5

IP 1-6

RTP 1-6

TCP 1-6

TFTP 1-6

TLS 1-6

UDP 1-6

networking protocols, supported 1-4

Network Locale 4-17

Network Locale Version 4-17

network outages, identifying 9-9

network port

10/100/1000 SW 3-3

10/100 SW 3-3

configuring 4-12

connecting to 3-7

network requirements, for installing 3-2

network settings, startup configuration 3-13

network statistics 7-12, 8-10

Network Statistics screen 7-12

Network web page 8-3, 8-10

O

Operational VLAN ID 4-10

P

padlock icon 4-3

PC, connecting to the phone 3-3

PCM file requirements, for custom ring types 6-3

PC Port Configuration 4-13

PC Port Disabled 4-21

personal directories 5-7

phone button templates, modifying 5-7

phone settings access 4-2

physical connection, verifying 9-9

plugging in Cisco IP Phone 3-6

PNG file 6-5, 6-6

power

for the Cisco IP Phone 2-7

full-power mode 2-11

guidelines 2-8

IEEE 802.3af Class 3 2-8

low-power mode 2-11

maximum required from a switch 2-10

mode 2-11

providing to the Cisco IP Phone 2-7

requirements 2-8

switch configurations 2-12

Power Save Configuration menu

about 4-18

options

Days Display Not Active 4-19

Display Idle Timeout 4-19

Display On Duration 4-19

Display On Time 4-19

power source

description 2-7

in-line 2-11

restrictions 2-11

power supply 2-9

privacy 5-5

Proxy Server URL 4-16

Q

QoS Configuration menu

about 4-22

options

DSCP For Call Control 4-23

DSCP For Configuration 4-23

DSCP For Services 4-22

QRT softkey 5-5, 9-17

Quality Reporting Tool (QRT) 5-5, 9-17

R

Real-Time Transport Protocol

See RTP

redial 5-5

reset, factory 9-16

resetting

basic 9-15

Cisco IP phone 9-15

continuously 9-8

intentionally 9-10

methods 9-15

ring activity 5-4

RingList.xml file format 6-2

S

safety warnings 3-4

screen

see LCD screen

security

device authentication 1-12

file authentication 1-12

image authentication 1-12

media encryption 1-12

signaling authentication 1-12

Security Configuration menu

about 4-21

options

GARP Enabled 4-21

PC Port Disabled 4-21

Security Mode 4-22

Voice VLAN Enabled 4-22

Web Access Enabled 4-22

Security Configuration screen 7-1

Security Mode 4-22

services

configuring for users 5-8

description 5-5

subscribing to 5-9

Services button 1-3

Services URL 4-16

Services URL button 5-6

Settings button 1-3

signaling authentication 1-12

softkey templates, configuring 5-8

Span to PC Port 4-20

Speaker button

about 1-3

disabling 3-3

Speaker Enabled 4-18

speed dial 5-6, 5-8

speed dial buttons 1-3

startup problems 9-2

startup process

accessing TFTP server 2-5

configuring VLAN 2-4

contacting Cisco CallManager 2-6

loading stored phone image 2-4

obtaining IP address 2-4

obtaining power 2-4

requesting configuration file 2-6

requesting CTL file 2-5

understanding 2-4

verifying 3-11

statistics

call 7-14

network 7-12, 8-10

streaming 8-14

Status menu 7-1, 7-4

status messages 7-5

Status Messages screen 7-5

Status Messages web page 8-3, 8-13

Stream 0 web page 8-14

Stream 1 web page 8-3, 8-14

Stream 2 web page 8-3, 8-14

Stream 3 web page 8-3, 8-14

streaming statistics 8-14

Subnet Mask 4-7

SW Port Configuration 4-12

T

TAPS (Tool for Auto-Registered Phones Support) 2-17

TCP 1-6

technical specifications, for Cisco IP Phone C-1

telephony features

abbreviated dialing 5-2

auto answer 5-2

barge 5-2

caller ID 5-3

call park 5-3

call pickup 5-3

call waiting 5-3

Cisco IP Manager Assistant (Cisco IPMA) 5-3

conference 5-3

configurable call forward display 5-3

direct transfer 5-4

forward 5-4

group call pickup 5-4

hold 5-4

immediate divert 5-4

join 5-4

malicious caller identification (MCID) 5-5

meet-me conference 5-5

multilevel precedence and preemption (MLPP) 5-5

music-on-hold 5-5

privacy 5-5

redial 5-5

ring activity 5-4

services 5-5

Services URL button 5-6

speed dial 5-6

transfer 5-6

voice messaging system 5-6

TFTP

description 1-6

troubleshooting 9-5

TFTP Server 1 4-8

TFTP Server 2 4-9

time, displayed on phone 3-2

TLS 2-7

touchscreen

cleaning 9-18

disabling 9-18

enabling 9-18

See also LCD screen

transfer 5-6

Transmission Control Protocol

See TCP

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco CallManager settings 9-6

Cisco IP Phone 9-1

DHCP 9-9

DNS 9-11

DNS settings 9-6

IP addressing and routing 9-5

network connectivity 9-4

network outages 9-9

phones resetting 9-10

physical connection 9-9

services on Cisco CallManager 9-6

TFTP settings 9-5

VLAN configuration 9-10

U

UI Configuration menu 4-18

Unlock softkey 7-3

User Datagram Protocol

See UDP

User Locale 4-17

User Locale Char Set 4-17

User Locale Version 4-17

users

adding to Cisco CallManager 5-9

configuring personal directories A-4

documentation for A-2

providing required information to A-1

providing support to A-1

subscribing to services A-3

V

verifying

firmware version 7-14

startup process 3-11

Video Capability Enabled 4-18

VLAN

auxiliary, for voice traffic 2-3

configuring 4-10

configuring for voice networks 2-3

native, for data traffic 2-3

verifying 9-10

voice messaging system 5-6

voice messaging system, accessing A-3

voice VLAN 2-3

Voice VLAN Enabled 4-22

Volume button 1-3

W

wall mounting 3-9

Web Access Enabled 4-22

web page

about 8-1

Access 8-3, 8-10

accessing 8-2

Debug Display 8-3, 8-13

Device Information 8-2, 8-4

disabling access to 8-3

Ethernet Information 8-2, 8-10

Network 8-3, 8-10

Network Configuration 8-5

Network Configuration web page 8-2

preventing access to 8-3

Status Messages 8-3, 8-13

Stream 0 8-14

Stream 1 8-3, 8-14

Stream 2 8-3, 8-14

Stream 3 8-3, 8-14

X

XmlDefault.cnf.xml 2-7