Table Of Contents

Numerics - A - B - C - D - E - F - G - H - I - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

Numerics

10/100 PC port 3-3, 4-12, 4-13

10/100 SW port 3-3, 4-13

A

AC adapter, connecting 3-9

access port

10/100 PC 3-3, 4-12, 4-13

configuring 4-13

connecting 3-9

disabled 4-12

access to phone settings 4-2

Access web page 8-2, 8-9

adding

Cisco IP Phones manually 2-7

Cisco IP Phones using auto-registration 2-6

Cisco IP Phones using auto-registration with TAPS 2-6

Cisco IP Phones using BAT 2-8

users to Cisco CallManager 5-7

adjusting, phone placement of 3-11

Admin. VLAN ID 4-8

Alternate TFTP 4-8

audience, for this document xi

Authentication URL 4-11

auto answer 5-2

Auto Line Select Enabled 4-15

auto-registration

using 2-6

using with TAPS 2-6

auxiliary VLAN 2-3

B

background image

configuring 6-7

creating 6-4

custom 6-4

List.xml file 6-4, 6-5

PNG file 6-5, 6-6

barge 5-2

BAT (Bulk Administration Tool), using 2-8

BootP 1-4

BOOTP Server 4-5

Bootstrap protocol (BootP) 1-4

C

caller ID 5-2

CallManager 1-5 4-10

call park 5-2

call pickup 5-2

Call Statistics screen 7-1, 7-10

call waiting 5-2

CDP 1-4

cell phone interference 1-1

Cisco CallManager

adding phone to database of 2-5

interactions with 2-2

required for Cisco IP Phones 3-2

verifying settings 9-6

Cisco CallManager Administration

adding phones using 2-7

adding telephony features using 5-2

configuring LCD display using 6-9

Cisco Catalyst switches, interaction with 2-3

Cisco discovery protocol (CDP) 1-4

Cisco IP Phone

adding manually to Cisco CallManager 2-7

adding to Cisco CallManager 2-5

cleaning 9-16

configuration requirements 1-9

configuring user services 5-7

features 1-2

figure 1-2

installation overview 1-9

installation procedure 3-8

installation requirements 1-9

modifying phone button templates 5-6

mounting to wall 3-12

power sources 2-4

registering 2-5

registering with Cisco CallManager 2-6, 2-8

resetting 9-13

see also web page

supported networking protocols 1-4

technical specifications D-1

troubleshooting 9-1

using LDAP directories 5-5

web page 8-1

cleaning the Cisco IP Phone 9-16

Clear softkey 7-3, 7-8

conference 5-3

configuration file, creating 9-7

configuring

from a Cisco IP Phone 4-2

LDAP directories 5-5

overview 1-9

personal directories 5-5

phone button templates 5-6

softkey templates 5-6

startup network settings 3-14

user features 5-7

connecting

handset 3-9

headset 3-9

to AC adapter 3-9

to a computer 3-9

to the network 3-9

consecutive ring 5-3

custom phone rings

about 6-1

creating 6-1, 6-7

PCM file requirements 6-3

custom phone rings, creating 6-4

D

daisy chaining 9-11

data VLAN 2-3

Days Display Not Active 6-10

Debug Display web page 8-3, 8-11

Default Router 1-5 4-7

Device Configuration menu

about 4-9

displaying

4-2

editing options 4-2

editing values 4-3

locking options 4-2

options

Authentication URL 4-11

Auto Line Select Enabled 4-15

CallManager 1-5 4-10

Directories URL 4-11

Forwarding Delay 4-12

GARP Enabled 4-14

Headset Enabled 4-14

Idle URL 4-11

Idle URL Time 4-11

Information URL 4-11

Messages URL 4-11

Network Locale 4-12

Network Locale Version 4-12

PC Port Configuration 4-13

PC Port Disabled 4-12

Services URL 4-11

SW Port Configuration 4-13

User Locale 4-12

User Locale Char Set 4-12

User Locale Version 4-12

Video Capability Enabled 4-14

Voice VLAN Enabled 4-15

overview 4-1

resetting settings 4-3

unlocking options 4-2

Device Information web page 8-2, 8-3

DHCP

description 1-5

troubleshooting 9-9

DHCP Address Released 4-8

DHCP Enabled 4-8

DHCP Server 4-5

Directories URL 4-11

directory numbers, assigning manually 2-7

display, turning on and off automatically 6-9

Display button 6-9, 9-16

Display Idle Timeout 6-11

Display On Duration 6-11

Display On Time 6-10

DNS server

troubleshooting 9-10

verifying settings 9-6

DNS Server 1-5 4-7

documentation

additional xiii

for users A-2

Domain Name 4-5

Domain Name System (DNS) 4-5

Domain Name System (DNS) server 4-7

dynamic host configuration protocol

See DHCP

E

editing, configuration values 4-3

Erase softkey 4-4

error messages, used for troubleshooting 9-4

Ethernet Information web page 8-2, 8-9

F

Factory softkey 4-3, 4-4

features

configuring on phone, overview 1-8

configuring with Cisco CallManager, overview 1-8

informing users about 1-9

figure

Cisco IP Phone

features 1-2

Cisco IP Phone 7970 rear cable connections 3-10

Cisco IP Phone wall mount 3-13

file format

List.xml 6-5

RingList.xml 6-2

firmware

updating C-1

verifying version 7-9

Firmware Versions screen 7-9

footstand

adjusting 3-11

identifying 1-3

forward 5-3

Forwarding Delay 4-12

G

GARP Enabled 4-14

group call pickup 5-3

H

handset, connecting 3-9

Headset button

about 1-4

enabling and disabling 4-14

Headset Enabled 4-14

headset port 3-9

height, adjusting 3-11

hold 5-3

Host Name 4-5

I

idle display

configuring 6-8

timeout 4-11

viewing settings 6-8

XML service 4-11, 6-8

Idle URL 4-11

Idle URL Time 4-11

Information URL 4-11

in-line power 2-4

installing

Cisco CallManager configuration 3-2

network requirements 3-2

preparing 2-5

procedure 3-8

requirements, overview 1-9

safety warnings 3-6

interference, cell phone 1-1

internet protocol (IP) 1-5

IP Address 4-5

IP address, troubleshooting 9-5

L

language overlays B-1

LCD screen

disabling 9-16

turning on and off automatically 6-9

LDAP directories, using with Cisco IP Phone 5-5

line buttons 1-3

List.xml file 6-4, 6-5

Locale Installer B-2

localization

Installing the Cisco IP Telephony Locale Installer B-2

phone button overlays for B-1

M

MAC address 1-11, 4-5

meet-me conference 5-3

Messages button 1-3

Messages URL 4-11

message waiting 5-3

microphone, external 3-5

Model Information screen 7-1

music-on-hold 5-3

Mute button 1-4

N

native VLAN 2-3

Navigation button 1-4

Network Configuration menu

about 4-4

displaying 4-2

editing options 4-2

editing values 4-3

locking options 4-2

options

Admin. VLAN ID 4-8

Alternate TFTP 4-8

BOOTP Server 4-5

Default Router 1-5 4-7

DHCP Address Released 4-8

DHCP Enabled 4-8

DHCP Server 4-5

DNS Server 1-5 4-7

Domain Name 4-5

Host Name 4-5

IP Address 4-5

MAC Address 4-5

Operational VLAN ID 4-7

Subnet Mask 4-6

TFTP Server 1 4-6

TFTP Server 2 4-6

overview 4-1

resetting settings 4-3

unlocking options 4-2

Network Configuration web page 8-2, 8-4

network connectivity, verifying 9-4

networking protocol

BootP 1-4

CDP 1-4

DHCP, description 1-5

IP 1-5

RTP 1-5

TCP 1-5

TFTP 1-6

UDP 1-6

networking protocols, supported 1-4

Network Locale 4-12

Network Locale Version 4-12

network outages, identifying 9-8

network port

configuring 4-13

connecting to 3-9

network port 10/100 SW 3-3, 4-13

network requirements, for installing 3-2

network settings, startup configuration 3-14

network statistics 7-8, 8-9

Network Statistics screen 7-8

Network web page 8-3, 8-9

O

Operational VLAN ID 4-7

P

padlock icon 4-2

PC, connecting to the phone 3-3

PCM file requirements, for custom ring types 6-3

PC Port Configuration 4-13

PC Port Disabled 4-12

personal directories 5-5

phone button templates, modifying 5-6

phone settings access 4-2

physical connection, verifying 9-8

plugging in Cisco IP Phone 3-8

PNG file 6-5, 6-6

power source

description 2-4

in-line 2-4

restrictions 2-4

power supply 2-4

Q

QRT softkey 5-4, 9-15

Quality Reporting Tool (QRT) 5-4, 9-15

R

real-time transport protocol (RTP), description 1-5

redial 5-4

reset settings 4-3

resetting

Cisco IP phone 9-13

continuously 9-8

intentionally 9-10

RingList.xml file format 6-2

RTP, description 1-5

S

safety warnings 3-6

screen

see LCD screen

services

configuring for users 5-7

subscribing to 5-7

Services button 1-3

Services URL 4-11

settings, resetting 4-3

Settings button 1-3

softkey templates, configuring 5-6

speaker, external 3-5

Speaker button

about 1-3

disabling 3-3

speakerphone, enabling and disabling 4-14

speed dial 5-4

speed dial buttons 1-3

startup problems 9-2

startup process

verifying 3-13

statistics

call 7-10

network 7-8, 8-9

streaming 8-13

statistics, network 7-8

Status menu 7-1, 7-2

status messages 7-3

Status Messages screen 7-3

Status Messages web page 8-3, 8-11

Stream 0 web page 8-13

Stream 1 web page 8-3, 8-13

Stream 2 web page 8-3, 8-13

Stream 3 web page 8-3, 8-13

streaming statistics 8-13

Subnet Mask 4-6

SW Port Configuration 4-13

T

TAPS (Tool for Auto-Registered Phones Support) 2-6

TCP, description 1-5

technical specifications, for Cisco IP Phone D-1

telephony features

auto answer 5-2

barge 5-2

caller ID 5-2

call park 5-2

call pickup 5-2

call waiting 5-2

conference 5-3

consecutive ring 5-3

forward 5-3

group call pickup 5-3

hold 5-3

meet-me conference 5-3

music-on-hold 5-3

redial 5-4

speed dial 5-4

transfer 5-4

voice messaging system 5-4

TFTP

about 1-6

troubleshooting 9-4

TFTP Server 1 4-6

TFTP Server 2 4-6

time, displayed on phone 3-2

touchscreen

cleaning 9-16

disabling 9-16

enabling 9-16

See also LCD screen

transfer, 5-4

transmission control protocol (TCP), description 1-5

trivial file transfer protocol

See TFTP

troubleshooting

Cisco CallManager settings 9-6

Cisco IP Phone 9-1

DHCP 9-9

DNS 9-10

DNS settings 9-6

IP addressing and routing 9-5

network connectivity 9-4

network outages 9-8

phones resetting 9-10

physical connection 9-8

services on Cisco CallManager 9-6

TFTP settings 9-4

VLAN configuration 9-9

U

UDP 1-6

user datagram protocol (UDP) 1-6

User Locale 4-12

User Locale Char Set 4-12

User Locale Version 4-12

User Preferences Menu, resetting options 4-3

users

adding to Cisco CallManager 5-7

configuring personal directories A-4

documentation for A-2

providing required information to A-1

providing support to A-1

subscribing to services A-3

V

verifying

firmware version 7-9

startup process 3-13

Video Capability Enabled 4-14

VLAN

auxiliary, for voice traffic 2-3

configuring 4-7

configuring for voice networks 2-3

native, for data traffic 2-3

verifying 9-9

voice messaging system 5-4

voice messaging system, accessing A-3

voice VLAN 2-3

Voice VLAN Enabled 4-15

Volume button 1-3

W

wall mounting 3-12

web page

about 8-1

Access 8-2, 8-9

accessing 8-2

Debug Display 8-3, 8-11

Device Information 8-2, 8-3

Ethernet Information 8-2, 8-9

Network 8-3, 8-9

Network Configuration 8-4

Network Configuration web page 8-2

Status Messages 8-3, 8-11

Stream 0 8-13

Stream 1 8-3, 8-13

Stream 2 8-3, 8-13

Stream 3 8-3, 8-13