Table Of Contents
Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -
Index
Symbols
"more" Softkey Timer 4-18
Numerics
10/100/1000 PC port 3-4
See also access port
10/100/1000 SW port 3-4
See also network port
802.1X
authentication server 1-16
authenticator 1-16
description 1-5
network components 1-16
supplicant 1-16
802.1X Authentication 4-31
802.1X Authentication menu
options
Device Authentication 4-34
EAP-MD5 4-34
Device ID 1
Realm 1
Shared Secret 1
802.1X Authentication Status menu
about 4-31
states 4-35
A
AC adapter, connecting 3-7
access, to phone settings 3-15, 4-2
access port
10/100/1000 PC 3-4
configuring 4-7
connecting 3-7
disabled 4-24
forwarding packets to 4-23
access to phone settings 4-1
adding
Cisco Unified IP Phones manually 2-11
Cisco Unified IP Phones using auto-registration 2-9
users to Cisco Unified Communications Manager 5-19
adjusting, phone placement of 3-10
adjustment plate 3-12
Admin. VLAN ID 4-6
AdvanceAdhocConference service parameter 5-6
Alternate TFTP 4-9
anonymous call block 5-2
answer release B-1
audible message waiting indicator 5-2, B-1
audience, for this document i-xi
authenticated call 1-13
authentication server, in 802.1X 1-16
Authentication URL 4-15
authenticator, in 802.1X 1-16
Auto Call Select 4-18
auto dial B-1
Auto Line Select 4-17
auto-pickup 5-3
auto-registration
using 2-9
auxiliary VLAN 2-3
B
background image
configuring 6-5
creating 6-4
custom 6-4
List.xml file 6-4
call security restrictions 1-14
BLF for Call Lists 4-17
block external to external transfer 5-3
BootP 1-4
BOOTP Server 4-10
Bootstrap Protocol (BootP) 1-4
Busy Lamp Field (BLF) Pickup B-2
Busy Lamp Field (BLF) Pickupl 5-3
Busy Lamp Field (BLF) speed dial 5-3
Busy Lamp Field Call Lists B-1
Busy Lamp Field Speed Dial B-1
C
cable lock, connecting to phone 3-11
call
authenticated 1-13
encrypted 1-13
security interactions 1-14
call back B-2
call display restrictions 5-4, B-2
Caller ID Blocking 5-5
call forward
all calls 5-4
destination override 5-4
display, configuring 5-4
call forward all B-2
call forward busy B-2
call forward configurable Display B-2
call forward destination override B-2
call forward display, configuring 5-4, 5-6
call forward no answer B-2
call logs B-4
call recording 5-5
call security restrictions using Barge 1-14
call statistics B-4
Call Statistics screen 7-1
CAPF (Certificate Authority Proxy Function) 1-12, 3-14
cbarge B-1
cell phone interference 1-1
certificate trust list file
See CTL file
Cisco Call Back 5-4
Cisco Communications Manager Attendant Console B-4
Cisco Discovery Protocol
See CDP
Cisco IP Manager Assistant (Cisco IPMA) 5-5
Cisco Peer-to-Peer Distribution Protocol (CPPDP) 1-6
Cisco Unified Communications Manager
adding phone to database of 2-8
interactions with 2-2
required for Cisco Unified IP Phones 3-2
verifying settings 9-4
Cisco Unified Communications Manager Administration
adding telephony features using 5-2
configuring LCD display using 6-8
Cisco Unified Communications Manager Assistant B-4
Cisco Unified IP Phone
adding manually to Cisco Unified Communications Manager 2-11
adding to Cisco Unified Communications Manager 2-8
cleaning 9-19
configuration checklist 1-19
configuration requirements 1-17
configuring user services 5-18
features 1-2
figure 1-2
installation checklist 1-22
installation overview 1-17, 1-21
installation procedure 3-6
installation requirements 1-17
modifying phone button templates 5-16
mounting to wall 3-11
power sources 2-3
registering 2-8
registering with Cisco Unified Communications Manager 2-9
resetting 9-14
supported networking protocols 1-4
technical specifications D-1
troubleshooting 9-1
using LDAP directories 5-15
web page 8-1
Cisco Unified IP Phone Expansion Module 7914 B-5
attaching to phone 3-9
troubleshooting 9-14
Cisco VT Advantage B-5
cleaning the Cisco Unified IP Phone 9-19
Communications Manager 1-5 4-11
computer telephony integration applications B-2
secure 1-14
conference joining 5-6
conference list B-2
configurable call forward display 5-6
configuration file
creating 9-5
encrypted 1-12
modifying 6-1
overview 2-5
XmlDefault.cnf.xml 2-6
configuring
from a Cisco Unified IP Phone 4-3
LDAP directories 5-15
overview 1-17
personal directories 5-16
phone button templates 5-16
softkey templates 5-18
startup network settings 3-14
user features 5-19
connecting
handset 3-7
headset 3-7
to AC adapter 3-7
to a computer 3-7
to the network 3-7
Console Logs web page 8-2
Core Dumps web page 8-2
corporate directories B-4
CTL file
deleting from phone 9-15
requesting 2-7
unlocking 4-32
CTL File menu 4-31
custom phone rings
about 6-2
PCM file requirements 6-3
D
daisy chaining 9-10
data VLAN 2-3
Days Display Not Active 4-22, 6-8
Debug Display web page 8-2, 8-11
Default Router 1-5 4-8
Device Authentication 4-34
device authentication 1-11
Device Configuration menu
displaying 4-2
editing values 4-3
overview 4-1
sub-menus 4-10
Device Information web page 8-2, 8-3
DHCP 4-8
description 1-5
troubleshooting 9-7
DHCP Address Released 4-9
DHCP IP address 9-13
DHCP Server 4-7
directories button 1-3
Directories URL 4-15
directory numbers, assigning manually 2-11
direct transfer 5-6
display, turning on and off automatically 6-8
Display button 6-8
display button 1-3
Display Idle Timeout 4-22, 6-9
Display On If Incoming call 4-22, 6-9
Display On When Incoming Call 6-9
Display On When Incoming call 4-22
distintive ring B-2
DND 5-7
DNS server
troubleshooting 9-7
verifying settings 9-4
DNS Server 1-5 4-8
documentation
additional i-xii
for users A-2
Domain Name 4-6
Domain Name System (DNS) 4-6
Domain Name System (DNS) server 4-8
DSCP For Call Control 4-25
DSCP For Configuration 4-25
DSCP For Services 4-25
Dynamic Host Configuration Protocol
See DHCP
E
EAP-MD5 4-34
editing, configuration values 4-3
encrypted call 1-13
encrypted configuration file 1-12
encryption
enhanced immediate divert B-3
Erase softkey 9-15
error messages, used for troubleshooting 9-3
Ethernet Configuration menu
about 4-23
Span to PC Port option 4-23
Ethernet Information web page 8-2, 8-8
Expansion Module
See Cisco Unified IP Phone Expansion Module 7914
Expansion Module(s) screen 7-3, 7-9
F
Fast Dial 5-17
feature buttons
directories 1-3
help 1-3
messages 1-3
services 1-3
settings 1-3
features
configuring on phone, overview 1-8
configuring with Cisco Unified Communications Manager, overview 1-8
informing users about 1-9
figure
Cisco Unified IP Phone features 1-2
Cisco Unified IP Phone rear cable connections 3-8
Cisco Unified IP Phone wall mount 3-12
file authentication 1-11
file format
List.xml 6-4
RingList.xml 6-2
firmware, verifying version 7-9
Firmware Versions screen 7-9
footstand
adjusting 3-10
adjustment plate 3-12
identifying 1-3
forced authorization codes 5-7, B-2
G
G.722 codec 4-21
GARP Enabled 4-24
H
handset 1-4
handset, connecting 3-7
headset
button for 1-3
connecting 3-5
disabling 3-5
enabling wireless headset hookswitch control 3-6
quality 3-6
sound quality 3-6
using 3-4
wireless, enabling 3-6
Headset Enabled 4-19
headset port 3-7
height, adjusting 3-10
help button 1-3
Help System 5-8
help system B-3
hold status 5-8
Host Name 4-6
HTTP, description 1-5
HTTP Configuration menu
about 4-15
options
Authentication URL 4-15
Directories URL 4-15
Idle URL 4-16
Idle URL Time 4-16
Information URL 4-15
Messages URL 4-15
Proxy Server URL 4-16
Services URL 4-15
log out of hunt groups 5-10
Hypertext Transfer Protocol
See HTTP
I
icon
lock 1-13
padlock 1-13
shield 1-13
idle display
configuring 6-7
timeout 4-16
viewing settings 6-7
Idle URL 4-16
Idle URL Time 4-16
ihold B-3
iLBC codec 9-13
image authentication 1-11
Information URL 4-15
installing
Cisco Unified Communications Manager configuration 3-2
network requirements 3-2
preparing 2-8
procedure 3-6
requirements, overview 1-17
safety warnings 3-2
interference, cell phone 1-1
Internet Protocol (IP) 1-5
IP Address 4-7
IP address, troubleshooting 9-3
IPv4 Configuration 4-5
IPv6 Configuration 4-5
J
join across lines B-3
K
keypad 1-4
L
language overlays C-1
LCD screen
turning on and off automatically 6-8
LDAP directories, using with Cisco Unified IP Phone 5-15
light strip, on handset 1-4
line buttons 1-3
Line Select 5-9
line select B-3
line select for voice message B-3
Line select for voice messages 5-9
Link Layer Discovery Protocol (LLDP)
network configuration 8-8
Link Layer Discovery Protocol-Media Endpoint Devices (LLDP-MED)
network configuration 8-8
List.xml file 6-4
Locale Configuration menu
options
Network Locale 4-16
Network Locale Version 4-16
User Locale 4-16
User Locale Char Set 4-16
User Locale Version 4-16
Locale Installer C-1
localization
Installing the Cisco Unified Communications Manager Locale Installer C-1
phone button overlays for C-1
Locally Significant Certificate (LSC) 3-14
lock icon 1-13
logging, missed call 5-10
Logging Display 4-24
M
MAC address 4-5
malicious call ID B-3
malicious call identification (MCID) 5-10
manufacturing installed certificate (MIC) 1-11
Media Configuration menu
about 4-19
options
Headset Enabled 4-19
Recording Tone 4-19
Recording Tone Duration 4-20
Recording Tone Local Volume 4-20
Recording Tone Remote Volume 4-20
Speaker Enabled 4-19
Video Capability Enabled 4-19
Wireless Headset Hookswitch Control Enabled 4-19
media encryption 1-12
messages button 1-3
Messages URL 4-15
metrics, voice quality 8-12
MIC 1-11
mobile connect 5-10
mobile voice access 5-10
Model Information screen 7-1
multilevel precedence and preemption B-3
multilevel precedence and preemption (MLPP) 5-10
Multiple calls per line appearance 5-11
multiple calls per line appearance B-3
music-on-hold 5-11
Mute 5-11
mute B-3
mute button 1-3
N
native VLAN 2-3
Navigation button 1-4
Network Configuration Area items
LLDP-MED on SW port 8-8
LLDP on PC port 8-8
Network Configuration menu
about 4-5
displaying 4-2
editing values 4-3
IPv4
options
Alternate TFTP 1
BOOTP Server 1
Default Router 1-5 1
DHCP 1
DHCP Address Released 1
DHCP Server 1
DNS Server 1-5 1
IP Address 1
Subnet Mask 1
TFTP Server 1 1
locking options 4-3
options
Admin. VLAN ID 4-6
CDP on switch port 4-27
Domain Name 4-6
Host Name 4-6
IPv4
TFTP Server 2 1
MAC Address 4-5
Operational VLAN ID 4-6
PC Port Configuration 4-7
PC VLAN 4-7
SW Port Configuration 4-6
overview 4-1
unlocking options 4-3
Network Configuration web page 8-2, 8-4
network connectivity, verifying 9-3
networking protocol
802.1X 1-5
BootP 1-4
CDP 1-4
CPPDP 1-6
DHCP 1-5
HTTP 1-5
IP 1-5
RTCP 1-6
RTP 1-6
SCCP 1-6
SIP 1-6
TCP 1-7
TFTP 1-7
TLS 1-7
UDP 1-7
networking protocols, supported 1-4
Network Locale 4-16
Network Locale Version 4-16
network outages, identifying 9-6
network port
10/100/1000 SW 3-4
configuring 4-6
connecting to 3-7
network requirements, for installing 3-2
network settings, startup configuration 3-14
Network Statistics screen 7-8
O
on hook call transfer 5-11
on-hook dialing B-3
Onhook predialing 5-11
Operational VLAN ID 4-6
P
PC, connecting to the phone 3-4
PCM file requirements, for custom ring types 6-3
PC Port Configuration 4-7
PC Port Disabled 4-24
PC VLAN 4-7
Peer firmware sharing 4-28, 9-12
personal address book (PAB) 5-17
personal directories 5-16
personal directory enhancements B-4
phone button templates, modifying 5-16
phone lines, buttons for 1-3
phone screen 2-4
phone secure web access B-3
phone services, Fast Dial and PAB 5-17
phone settings access 4-1
physical connection, verifying 9-6
plugging in Cisco Unified IP Phone 3-6
power
maximum required from a switch 2-4
providing to the Cisco Unified IP Phone 2-3
power consumption 2-4
Power over Ethernet (PoE) 2-3
Power Save Configuration menu
about 4-22
options
Days Display Not Active 4-22
Display Idle Timeout 4-22
Display On Duration 4-22
Display On If Incoming call 4-22, 6-9
Display On Time 4-22
Display On When Incoming call 4-22
power source
causing phone to reset 9-8
description 2-3
effect on phone screen brightness 2-4
power consumption 2-4
power injector 2-4
pre-dial B-3
presence-enabled directories 5-11
Private Line Automated Ringdown (PLAR) 5-11
programmable buttons, description 1-3
Programmable Line Keys 5-12
programmable line keys B-3
Proxy Server URL 4-16
Q
QoS Configuration menu
about 4-25
options
DSCP For Call Control 4-25
DSCP For Configuration 4-25
DSCP For Services 4-25
Quality Reporting Tool (QRT) 5-12, 9-16, B-3
R
Real-Time Control Protocol
See RTCP
Real-Time Transport Protocol
See RTP
Recording Tone 4-19
Recording Tone Duration 4-20
Recording Tone Local Volume 4-20
Recording Tone Remote Volume 4-20
reset
basic 9-14
factory 9-15
resetting
basic 9-14
Cisco Unified IP phone 9-14
continuously 9-6
intentionally 9-7
methods 9-14
resume B-3
ring activity 5-12
ringer, indicator for 1-4
RingList.xml file format 6-2
S
safety warnings 3-2
SCCP, description 1-6
screen
See also LCD screen
See LCD screen
screen illumination disabling 5-14
SDK compliance B-4
secure conference B-4
establishing 1-14
identifying 1-14
restrictions 1-14
security restrictions 1-14
secure SRST reference 1-12
securing the phone with a cable lock 3-11
security
CAPF (Certificate Authority Proxy Function) 1-12, 3-14
configuring on phone 3-14
device authentication 1-11
encrypted configuration file 1-12
file authentication 1-11
image authentication 1-11
Locally Significant Certificate (LSC) 3-14
manufacturing installed certificate (MIC) 1-11
media encryption 1-12
secure SRST reference 1-12
signaling authentication 1-11
signaling encryption 1-12
Security Configuration menu (on Device Configuration menu)
about 4-24
options
GARP Enabled 4-24
Logging Display 4-24
PC Port Disabled 4-24
Security Mode 4-24
Voice VLAN Enabled 4-24
Web Access Enabled 4-24
Security Configuration menu (on Settings menu)
about 4-30
options
802.1X Authentication 4-31
802.1X Authentication Status 4-31
CAPF Server 4-30
CTL File 4-30
LSC 4-30
MIC 4-30
Security Mode 4-30
Trust List 4-30
Web Access Enabled 4-30
Security Mode 4-24
select B-3
Select button 1-4
services
configuring for users 5-18
description 5-13
subscribing to 5-19
services button 1-3
Services URL 4-15
Services URL button 5-13
settings button 1-3
Settings menu access 3-15, 4-2
shared line 5-13
shared lines B-4
shield icon 1-13
signaling authentication 1-11
signaling encryption 1-12
silent monitoring 5-13
single button barge B-4
SIP, description 1-6
softkey buttons, description 1-4
softkey templates, configuring 5-18
Span to PC Port 4-23
Speaker button
description 1-3
Speaker button, disabling 3-4
Speaker Enabled 4-19
speakerphone
button for 1-3
speed dial
buttons for 1-3
template for 5-16
secure reference 1-12
standard (ad hoc) conference 5-6
startup problems 9-1
startup process
accessing TFTP server 2-7
configuring VLAN 2-7
contacting Cisco Unified Communications Manager 2-8
loading stored phone image 2-7
obtaining IP address 2-7
obtaining power 2-7
requesting configuration file 2-8
requesting CTL file 2-7
understanding 2-7
verifying 3-13
statistics
streaming 8-11
Status menu
description 7-1
submenus on 7-2
status messages 7-3
Status Messages screen 7-3
Status Messages web page 8-2, 8-11
Stream 0 web page 8-11
streaming statistics 8-11
Subnet Mask 4-8
supplicant, in 802.1X 1-16
Survivable Remote Site Telephony
SW Port Configuration 4-6
T
TCP 1-7
technical specifications, for Cisco Unified IP Phone D-1
telephony features
abbreviated dialing 5-2
anonymous call block 5-2
audible message waiting indicator 5-2
auto answer 5-3
auto-pickup 5-3
block external to external transfer 5-3
Busy Lamp Field (BLF) Pickup 5-3
Busy Lamp Field (BLF) speed dial 5-3
call display restrictions 5-4
caller ID 5-5
caller ID blocking 5-5
call forward 5-4
call forward configurable display 5-4
call park 5-4
call pickup 5-5
call recording 5-5
call waiting 5-5
Cisco Call Back 5-4
Cisco IP Manager Assistant (Cisco IPMA) 5-5
client matter codes 5-6
conference 5-6
configurable call forward display 5-6
directed call park 5-6
direct transfer 5-6
do not disturb (DND) 5-7
extension mobility 5-7
fast dial service 5-7
forced authorization codes 5-7
group call pickup 5-8
hold 5-8
hold reversion 5-8
hunt group 5-8
immediate divert 5-8
join 5-9
log out of hunt groups 5-10
malicious call identification (MCID) 5-10
meet-me conference 5-10
message waiting 5-2
mobile connect 5-10
mobile voice access 5-10
multilevel precedence and preemption (MLPP) 5-10
music-on-hold 5-11
on hook call transfer 5-11
other group pickup 5-11
Peer firmware sharing 4-28, 9-12
presence-enabled directories 5-11
privacy 5-11
redial 5-12
ring activity 5-12
screen illumination disabling 5-14
services 5-13
Services URL button 5-13
shared line 5-13
silent monitoring 5-13
speed dialing 5-13
Time-of-Day Routing 5-14
transfer 5-14
video mode 5-14
video support 5-15
voice messaging system 5-15
TFTP
description 1-7
troubleshooting 9-3
TFTP Server 1 4-9
TFTP Server 2 4-10
time, displayed on phone 3-2
Time-of-Day Routing 5-14
TLS 2-5
transfer B-4
transfer-direct transfer 5-14, B-4
Transmission Control Protocol
See TCP
Transport Layer Security
See TLS
Trivial File Transfer Protocol
See TFTP
troubleshooting
Cisco Unified Communications Manager settings 9-4
Cisco Unified IP Phone 9-1
Cisco Unified IP Phone Expansion Module 7914 9-14
DHCP 9-7
DNS 9-7
DNS settings 9-4
IP addressing and routing 9-3
network connectivity 9-3
network outages 9-6
phones resetting 9-7
physical connection 9-6
services on Cisco Unified Communications Manager 9-4
TFTP settings 9-3
VLAN configuration 9-7
Trust List menu 4-33
U
UI Configuration menu 4-17
options
Auto Call Select 4-18
Auto Line Select 4-17
BLF for Call Lists 4-17
Unified CMr Configuration Menu 4-11
Unlock softkey 4-32
URL dialing B-4
User Datagram Protocol
See UDP
User Locale 4-16
User Locale Char Set 4-16
User Locale Version 4-16
User Options web page
description 5-19
giving users access to 5-20
user options web page
call forward settings 5-20
users
adding to Cisco Unified Communications Manager 5-19
configuring personal directories A-4
documentation for A-2
providing required information to A-1
providing support to A-1
subscribing to services A-3
V
verifying
firmware version 7-9
startup process 3-13
Video Capability Enabled 4-19
video support 5-15
VLAN
auxiliary, for voice traffic 2-3
configuring 4-6
configuring for voice networks 2-2
native, for data traffic 2-3
verifying 9-7
voice mail B-4
voice messaging system 5-15
voice messaging system, accessing A-3
voice quality metrics 8-12, B-4
voice VLAN 2-3
Voice VLAN Enabled 4-24
volume button 1-3
W
wall mounting 3-11
Web Access Enabled 4-24
webdialer B-4
web page
about 8-1
accessing 8-2
Console Logs 8-2
Core Dumps 8-2
disabling access to 8-3
Network Configuration 8-4
Network Configuration web page 8-2
preventing access to 8-3
Stream 0 8-11
wideband codec 1-1
wideband headset 4-21
option 4-18
user controllable 4-18
Wireless Headset Enabled 4-19
X
XmlDefault.cnf.xml 2-6