Table Of Contents
Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -
Index
Symbols
"more" Softkey Timer 4-29
Numerics
802.1X
authentication server 1-24
authenticator 1-24
description 1-7
network components 1-24
supplicant 1-24
Troubleshooting 9-13, 9-14
802.1X Authentication menu
about 4-48
options 4-53
Device Authentication 4-53
EAP-MD5 4-53
802.1X Authentication Status menu
about 4-48
states 4-54
A
abbreviated dialing 5-3, B-2
AC adapter, connecting to 3-8
access, to phone settings 3-19, 4-2
Access Area and Network items
Rx alignErr 8-12
Rx broadcast 8-12
Rx crcErr 8-11
Rx longErr 8-12
Rx longGood 8-12
Rx multicast 8-12
Rx shortErr 8-12
Rx shortGood 8-12
Rx size 64 through 1518 8-12
Rx tokenDrop 8-12
Rx totalPkt 8-11
Rx unicast 8-12
Tx broadcast 8-13
Tx Collisions 8-13
Tx excessDefer 8-12
Tx excessLength 8-13
Tx multicast 8-13
Tx totalGoodPkt 8-12
access port
configuring 4-11
connecting 3-9
disabled 4-39
forwarding packets to 4-38, 8-10
purpose 3-4
access to phone settings 4-2
Access web page 8-3, 8-11
adding
Cisco Unified IP Phones manually 2-17
Cisco Unified IP Phones using auto-registration 2-15
users to Cisco Unified Communications Manager 5-36
Admin. VLAN ID 4-9, 8-7
AdvanceAdhocConference service parameter 5-11
Alternate TFTP 4-14, 8-8
Anonymous Call Block 4-23
anonymous call blocking B-2
anonymous call bock telephony features
anonymous call block 5-3
answer release B-2
App Load ID 7-15, 8-5
Audible message waiting indicator 5-3
audible message waiting indicator B-2
authenticated call 1-20
authentication 1-13, 3-18
Authentication Name 4-22
authentication server, in 802.1X 1-24
Authentication URL 4-25, 8-8
authenticator, in 802.1X 1-24
auto answer 5-3, B-2
Auto Answer Preferences 4-24
Auto Call Select 4-29
Auto-Complete Numbers 4-23
auto dial B-2
Auto Line Select 4-28, 8-10
auto-pickup 5-4, B-2
auto-registration
using 2-15
auxiliary VLAN 2-4
Avg Jitter 8-15
Avg MOS LQK 8-16, 8-17
B
background image
configuring 6-7
creating 6-5
custom 6-5
List.xml file 6-5
PNG file 6-5, 6-6
barge 1-26, 5-4, B-2
BLF for Call Lists 4-28
block external to external transfer 5-4, B-2
Boot Load ID 7-2, 7-15, 8-5
BootP 1-6
BOOTP Server 4-16, 8-6
Bootstrap Protocol (BootP) 1-6
Busy Lamp Field (BLF) Pickup B-2
Busy Lamp Field (BLF) Pickupl 5-5
Busy Lamp Field (BLF) speed dial 5-5
Busy Lamp Field Speed Dial B-2
C
cable lock, connecting to phone 3-13
call
authenticated 1-20
encrypted 1-20
security interactions 1-21
call back B-2
call display restrictions 5-6, B-2
caller ID 5-9, B-3
Caller ID Blocking 4-23
caller ID blocking B-3
caller id blocking 5-9
call forward 5-6
destination override 5-7
display, configuring 5-7
call forward all B-2
call forward busy B-3
call forward configurable display B-3
call forward destination override B-3
call forward display, configuring 5-11
call forward no answer B-3
Call Hold Ringback 4-23
call logs B-8
Call Logs BLF Enabled 4-24
CallManager Configuration menu 4-18
call park 5-7, B-3
call pickup 5-8, B-3
Call Preferences menu 4-23
Call Waiting Preferences 4-23
options
Anonymous Call Block 4-23
Auto Answer Preferences 4-24
Auto-Complete Numbers 4-23
Caller ID Blocking 4-23
Call Hold Ringback 4-23
Call Logs BLG Enabled 4-24
Speed Dials 4-24
Stutter Msg Waiting 4-23
call recording 5-8, B-3
Call Statistics 4-21
call statistics B-8
call waiting 5-8, B-3
Call Waiting Preferences 4-23
CAPF (Certificate Authority Proxy Function) 1-18
CAPF Server 4-47, 4-50, 4-51
cbarge B-2
cell phone interference 1-2
certificate trust list file
See CTL file
Cisco Call Back 5-5
Cisco Communications Manager Attendant Console B-9
Cisco Communications Manager AutoAttendant B-8
Cisco Discovery Protocol
See CDP
Cisco Peer to Peer Distribution Protocol (CPPDP) 1-6
Cisco Unified Communications Manager
adding phone to database of 2-14
interactions with 2-2
required for Cisco Unified IP Phones 3-2
verifying settings 9-5
Cisco Unified Communications Manager Administration
adding telephony features using 5-2
Cisco Unified Communications Manager Assistant 5-10, B-3, B-8
Cisco Unified IP Phone
adding manually to Cisco Unified Communications Manager 2-17
adding to Cisco Unified Communications Manager 2-14
cleaning 9-25
configuration checklist 1-27
configuration requirements 1-26
configuring user services 5-35
installation checklist 1-33
installation overview 1-26, 1-32
installation requirements 1-26
modifying phone button templates 5-31
mounting to wall 3-14
power 2-4
registering 2-14
registering with Cisco Unified Communications Manager 2-15
resetting 9-18
technical specifications D-1
using LDAP directories 5-30
web page 8-1
Cisco Unified IP Phone Expansion Module 7914 B-9
attaching to phone 3-11
troubleshooting 9-17
Cisco VT Advantage B-9
cleaning the Cisco Unified IP Phone 9-25
Clear softkey 7-4, 7-13
client matter codes 5-10, B-3
computer telephony integration applications B-4
Conceal Secs 8-17, 8-18
conference 5-11, B-3
secure 1-21
conference joining 5-11
conference list B-4
configurable call forward display 5-7, 5-11, B-4
configuration file
creating 9-7
encrypted 1-18
modifying 6-1
overview 2-8
XmlDefault.cnf.xml 2-9
configuring
from a Cisco Unified IP Phone 4-3
LDAP directories 5-30
overview 1-26
personal directories 5-30
phone button templates 5-31
softkey templates 5-34
user features 5-36
connecting
handset 3-8
headset 3-8
to AC adapter 3-8
to a computer 3-9
to the network 3-9
connecting one phone directly to another 9-14
corporate directories B-8
CTL File 4-49, 7-2
CTL file
deleting from phone 9-19
requesting 2-12
unlocking 4-49
CTL File settings
CAPF Server 4-50
CTL File 4-49
Cumulative Conceal Ratio 8-16, 8-18
custom phone rings
about 6-2
creating 6-2, 6-4, 6-7
PCM file requirements 6-4
D
data VLAN 2-4
Date 8-6
Debug Display web page 8-3, 8-14
Default Router 1-5 4-13
Default Router 1-5 8-7
Device Authentication 4-53
device authentication 1-17
Device Configuration menu
displaying 4-2
editing values 4-4
overview 4-1
sub-menus 4-17
Device Information Area items
App Load ID 8-5
Boot Load ID 8-5
Date 8-6
Expansion Module 1-2 8-5
Hardware Revision 8-5
Host Name 8-5
MAC Address 8-5
Message Waiting 8-5
Model Number 8-5
Phone DN 8-5
Serial Number 8-5
Time 8-6
Time Zone 8-6
UDI 8-5
Version 8-5
Device Information web page 8-2, 8-4
DHCP 4-12
description 1-6
troubleshooting 9-9
DHCP Address Released 4-14, 8-8
DHCP BOUND 7-14
DHCP Enabled 8-8
DHCP Server 4-13, 8-6
DHCP settings 4-6
directed call park 5-12, B-4
directories button, description of 1-4
Directories URL 4-25, 8-8
directory numbers, assigning manually 2-17
direct transfer 5-12, B-4
Display Name 4-22
distintive ring B-4
DND 5-13
DNS server
troubleshooting 9-11
verifying settings 9-5
DNS Server 1-5 4-13
documentation, for users A-3
Domain Name 4-8, 8-6
Domain Name System (DNS) 4-8
Domain Name System (DNS) server 4-13
do not disturb 5-13, B-4
DSCP For Call Control 4-41
DSCP for Call Control 8-10
DSCP For Configuration 4-41
DSCP for Configuration 8-10
DSCP For Services 4-41
DSCP for Services 8-10
DSP Load ID 7-15
E
EAP-MD5 4-53
Device ID 4-53
Realm 4-53
Shared Secret 4-53
editing, configuration values 4-4
Elapsed Time 7-14
Enable VAD 4-21
encrypted call 1-20
encrypted configuration files 1-18
encryption 1-13
media 1-18
End Media Port 4-21
enhanced immediate divert B-5
Erase softkey 9-19
error messages, used for troubleshooting 9-4
Ethernet Configuration menu
about 4-37
Span to PC Port option 4-38
Ethernet Information items
Rx broadcast 8-11
Rx Frames 8-11
Rx multicast 8-11
RxPacketNoDes 8-11
Rx unicast 8-11
Tx multicast 8-11
Tx unicast 8-11
Ethernet information items
Tx broadcast 8-11
Ethernet Information web page 8-3, 8-11
Expansion Module 1-2 7-15, 8-5
Expansion Module Statistics
RX Checksum Err 7-16
RX Invalid message 7-16
TX Buffer Full 7-16
Expansion Module statistics
Link State 7-16
RX Discarded Bytes 7-16
RX Length Err 7-16
TX Retransmit 7-16
extension mobility 5-14
extension mobility service B-4
External power 2-6, 2-7
external power 2-5, 2-6
F
Fast Dial 5-32
fast dial service 5-14, B-4
feature buttons
directories 1-4
help 1-4
messages 1-4
services 1-4
settings 1-4
features
configuring on phone, overview 1-12
configuring with Cisco Unified Communications Manager, overview 1-12
informing users about, overview 1-13
file authentication 1-17
file format
List.xml 6-5
RingList.xml 6-3
firmware, verifying version 7-14
Firmware version information
JVM Load ID 7-15
firmware version information
App Load ID 7-15
Boot Load ID 7-15
DSP Load ID 7-15
Expansion Module 1-2 7-15
Load File 7-15
OS Load ID 7-15
Firmware Versions screen 7-14
footstand
button, identifying 1-4
using to adjust phone height 3-13
forced authorization codes 5-15, B-4
G
G.722 codec 4-37
GARP Enabled 4-39, 8-9
group call pickup 5-15, B-3
H
handset
connecting 3-8
light strip 1-5
Hardware Revision 8-5
headset
audio quality 3-6, 3-7
connecting 3-6
disabling 3-6
quality 3-7
support 3-5
using 3-5
headset button 1-5
Headset Enabled 4-32, 8-9
headset port 3-8
height, adjusting 3-13
help button, description of 1-4
Help System 5-15
help system B-4
hold 5-15, B-4
hold status 5-16
hold reversion 5-16, B-4
hold status 5-16, B-5
hookswitch clip, removing 3-4
Host Name 4-8, 8-5, 8-6, 8-15
HTTP, description 1-7
HTTP Configuration menu 4-24
options
Authentication URL 4-25
Directories URL 4-25
Idle URL 4-26
Idle URL Time 4-26
Information URL 4-25
Messages URL 4-25
Proxy Server URL 4-25
Services URL 4-25
hunt group 5-16, B-5
log out of hunt groups 5-19
Hypertext Transfer Protocol
See HTTP
I
icon
shield 1-14
idle display
timeout 4-26
XML service 4-26
Idle URL 4-26, 8-8
Idle URL Time 4-26, 8-8
ihold B-5
image authentication 1-17
immediate divert 5-16, B-5
Immediate Divert enhanced feature 5-17
Information URL 4-25, 8-8
installing
Cisco Unified Communications Manager configuration 3-2
network requirements 3-2
preparing 2-14
requirements, overview 1-26
intercom 5-17, B-5
interference, cell phone 1-2
Internet Protocol (IP) 1-7
Interval Conceal Ratio 8-16, 8-18
IP Address 4-12, 8-7
IP address, troubleshooting 9-5
IP settings 4-6
IPv4 Configuration 4-8
IPv6 Configuration 4-8
J
join 5-17, B-5
join across lines 5-18, B-5
JVM Load ID 7-15
K
keypad, description 1-5
L
language overlays C-1
Latency
Streaming Statistics Area items
Latency 8-17
LDAP directories, using with Cisco Unified IP Phone 5-30
light strip 1-5
line buttons, identifying 1-4
Line Select 5-18
line select B-5
line select for voice message B-5
Line select for voice messages 5-18
Line Settings menu 4-22
options
Authentication Name 4-22
Display Name 4-22
Name 4-22
Proxy Address 4-22
Proxy Port 4-22
Shared Line 4-22
Short Name 4-22
Link Layer Discovery Protocol (LLDP) 1-7
network configuration 8-10
Link Layer Discovery Protocol-Media Endpoint Devices (LLDP-MED) 1-8
network configuration 8-10
Link State 7-16
List.xml file 6-5
Load File 7-15
load file 7-2
Load Server 4-42
Local Address 8-15
Locale Configuration menu 4-26, 4-27
options
Network Locale 4-27
Network Locale Version 4-27
NTP Configuration 4-27
User Locale 4-26
User Locale Char Set 4-26
User Locale Version 4-26
Locale Installer C-2
localization
Installing the Cisco Unified Communications Manager Locale Installer C-2
phone button overlays for C-1
logging, missed call 5-20, B-5
Logging Display 4-40
Log server 4-44
LSC 4-47
M
MAC address 2-21, 4-8, 8-5, 8-6
malicious caller identification (MCID) 5-19
malicious call ID B-5
manufacturing installed certificate (MIC) 1-17
Max Conceal Ratio 8-16, 8-18
Max Jitter 8-17
Max MOS LQK 8-16, 8-18
Media Configuration menu
about 4-31
options
Headset Enabled 4-32
Recording Tone 4-33
Recording Tone Duration 4-34
Recording Tone Local Volume 4-34
Recording Tone Remote Volume 4-34
Speaker Enabled 4-32
Video Capability Enabled 4-32
media encryption 1-18
meet-me conference 5-19, B-5
messages button, description of 1-4
Messages URL 4-25, 8-8
Message Waiting 8-5
message waiting 5-20
metrics, voice quality 8-16
MIC 1-17, 7-2
Min MOS LQK 8-16, 8-17
missed call logging 5-20, B-5
mobile connect 5-20, B-5
mobile voice access 5-20, B-6
Model Information screen 7-1
model number 8-5
MOS LQK 8-16, 8-17
MOS LQK Version 8-16, 8-18
multilevel precedence and preemption B-6
multilevel precedence and preemption (MLPP) 5-20
Multiple calls per line appearance 5-21
multiple calls per line appearance B-6
music on hold B-6
music-on-hold 5-21
Mute 5-21
mute B-6
mute button, description of 1-5
N
Name 4-22
NAT Address 4-21
NAT Enabled 4-21
native VLAN 2-4
navigation button, description of 1-5
Network Configuration Area items
Admin. VLAN ID 8-7
Alternate TFTP 8-8
Authentication URL 8-8
Auto Line Select 8-10
BOOTP Server 8-6
Default Router 1-5 8-7
DHCP Address Released 8-8
DHCP Enabled 8-8
DHCP Server 8-6
Directories URL 8-8
Domain Name 8-6
DSCP for Call Control 8-10
DSCP for Configuration 8-10
DSCP for Services 8-10
GARP Enabled 8-9
Headset Enabled 8-9
Host Name 8-6
Idle URL 8-8
Idle URL Time 8-8
Information URL 8-8
IP Address 8-7
LLDP-MED on SW port 8-10
LLDP on PC port 8-10
MAC Address 8-6
Messages URL 8-8
Network Locale Version 8-9
Operational VLAN ID 8-7
PC Port Configuration 8-9
PC Port Disabled 8-9
PC VLAN 8-10
Proxy Server URL 8-8
Security Mode 8-10
Span to PC Port 8-10
Speaker Enabled 8-9
Subnet Mask 8-7
SW Port Configuration 8-8
TFTP Server 1 8-7
TFTP Server 2 8-9
Unified CM 1-5. 8-7
User Locale 8-9
User Locale Version 8-9
Video Capability Enabled 8-9
Voice VLAN Enabled 8-9
Web Access Enabled 8-10
Network Configuration menu 4-7
displaying 4-2
editing values 4-3, 4-4
IPv4
options
Alternate TFTP 1
BOOTP Server 1
Default Router 1-5 1
DHCP 1
DHCP Address Released 1
DHCP Server 1
DNS Server 1-5 1
IP Address 1
Subnet Mask 1
TFTP Server 1 1
locking options 4-3
options
Admin. VLAN ID 4-9
CDP on PC port 4-44
CDP on switch port 4-45
Domain Name 4-8
Host Name 4-8
IPv4
TFTP Server 2 1
LLDP Asset ID 4-46
LLDP-MED on SW port 4-45
LLDP on PC port 4-45
LLDP power priority 4-46
Load Server 4-42
MAC Address 4-8
Operational VLAN ID 4-9
PC Port Configuration 4-11
PC VLAN 4-11
RTP Control Protocol 4-42
SW Port Configuration 4-10
overview 4-1
unlocking options 4-3
Network Configurations Area items
Services URL 8-8
Network Configuration web page 8-2, 8-6
network connections, access port 3-4
network connectivity, verifying 9-4
networking protocol
802.1X 1-7
BootP 1-6
CDP 1-6
CPPDP 1-6
DHCP 1-6
HTTP 1-7
IP 1-7
LLDP 1-7
LLDP-MED 1-8
RTCP 1-8
RTP 1-8
SCCP 1-9
SIP 1-9
TCP 1-9
TFTP 1-10
TLS 1-10
UDP 1-10
Network Locale 4-27
Network Configuration Area items
Network Locale 8-9
Network Locale Version 4-27, 8-9
network outages, identifying 9-9
network port
configuring 4-10
connecting to 3-9
network requirements, for installing 3-2
network statistics 7-12, 8-11
Network Statistics message information
DHCP BOUND 7-14
Elapsed Time 7-14
phone reset values 7-13
Port 1-2 7-14
Rx Frames 7-13
Tx Frames 7-13
Network Statistics screen 7-12
Network web page 8-3, 8-11
NTP Configuration 4-27
NTP Configuration menu
options
NTP Mode 1-2 4-28
NTP Server 1-2 4-27
NTP Mode 1-2 4-28
NTP Server 1-2 4-27
O
on hook call transfer 5-21
onhook call transfer B-6
on-hook dialing B-6
Onhook predialing 5-21
Operational VLAN ID 4-9, 8-7
OS Load ID 7-15
other group pickup 5-22, B-6
Out of Band DTMF 4-20
P
padlock icon 4-3
PCM file requirements, for custom ring types 6-4
PC Port Configuration 4-11, 8-9
PC Port Disabled 4-39, 8-9
PC VLAN 4-11, 8-10
Peer firmware sharing 4-43
personal address book (PAB) 5-32
personal directories, configuring 5-30
personal directory enhancements B-8
phone button templates 5-31
Phone DN 8-5
phone hardening 1-19
Phone Label 4-21
phone lines, buttons for 1-4
Phone screen 1-4
phone secure web access B-6
phone services, Fast Dial and PAB 5-32
phone settings access 4-2
physical connection, verifying 9-9
PNG file 6-5, 6-6
PoE 2-6, 2-7
Port 1-2 7-14
ports
access 3-3
network 3-3
power
external 2-4, 2-5, 2-6
External power 2-6, 2-7
for the phone 2-4
outage 2-7
PoE 2-6, 2-7
power over Ethernet
See PoE
power source
causing phone to reset 9-12
power injector 2-5, 2-6
pre-dial B-6
Preferred CODEC 4-20
presence-enabled directories 5-22, B-6
privacy 5-23, B-6
Private Line Automated Ringdown (PLAR) 5-22
private line automated ringdown(PLAR) B-6
programmable buttons, description 1-4
Programmable Line Keys 5-23
programmable line keys B-6
Proxy Address 4-22
Proxy Port 4-22
Proxy Server URL 4-25, 8-8
Q
QoS Configuration menu
about 4-40
options
DSCP For Call Control 4-41
DSCP For Configuration 4-41
DSCP For Services 4-41
QRT softkey 5-24, 9-21
Quality Reporting Tool (QRT) 5-24, 9-21, B-6
R
Rcvr 8-15
Rcvr Codec 8-15
Rcvr Discarded 8-17
Rcvr Lost Packets 8-15
Rcvr Octets 8-16
Rcvr Packets 8-16
Rcvr Reports Received 8-17
Rcvr Reports Sent 8-15
Rcvr Report Time Received 8-17
Rcvr Report Time Sent 8-15
Rcvr Size 8-17
Real-Time Control Protocol
See RTCP
Real-Time Transport Protocol
See RTP
Recording Tone 4-33
Recording Tone Duration 4-34
Recording Tone Local Volume 4-34
Recording Tone Remote Volume 4-34
redial 5-24, B-7
Register Expires
SIP General Configuration menu
options
Register Expires 1
Register with Proxy 4-20
Remote Address 8-15
reset, factory 9-19
resetting
basic 9-18
Cisco Unified IP phone 9-18
continuously 9-8
intentionally 9-10
methods 9-18
resume B-4
Reverting Focus Priority 4-29
ring activity 5-24
ringer, indicator for 1-5
RingList.xml file format 6-3
ring setting B-7
RTP Control Protocol 4-42
Rx alignErr 8-12
Rx broadcast 8-11, 8-12
Rx Broadcasts
Network Statistics message information
Rx Broadcasts 7-13
RX Checksum Err 7-16
Rx crcErr 8-11
RX Discarded Bytes 7-16
Rx Frames 7-13, 8-11
RX Invalid Message 7-16
RX Length Err 7-16
Rx longErr 8-12
Rx longGood 8-12
Rx multicast 8-11, 8-12
RxPacketNoDes 8-11
Rx shortErr 8-12
Rx shortGood 8-12
Rx size 64 through 1518 8-12
Rx tokenDrop 8-12
Rx totalPkt 8-11
Rx unicast 8-11, 8-12
S
SCCP, description 1-9
SDK compliance B-8
secure conference B-7
description 1-21, 5-25
establishing 1-21
identifying 1-21
restrictions 1-21
secure SRST reference 1-18
securing the phone with a cable lock 3-13
security
CAPF (Certificate Authority Proxy Function) 1-18
configuring on phone 3-18
device authentication 1-17
encrypted configuration file 1-18
file authentication 1-17
image authentication 1-17
Locally Significant Certificate (LSC) 3-18
media encryption 1-18
phone hardening 1-19
secure SRST reference 1-18
security profiles 1-18, 1-20
signaling authentication 1-17
signaling encryption 1-18
troubleshooting 9-12
Security Configuration menu
options
802.1X Authentication 4-48
802.1X Authentication Status 4-48
GARP Enabled 4-39
Logging Display 4-40
PC Port Disabled 4-39
Security Mode 4-40
Voice VLAN Enabled 4-40
Web Access Enabled 4-40
Security Configuration menu (on Device menu)
about 4-46
Security Configuration menu (on Settings menu)
about 4-38
Security menu
settings
CAPF Server 4-47
LSC 4-47
Trust List 4-47
Security Mode 4-40, 8-10
security profiles 1-18, 1-20
select B-5
Sender Codec 8-15
Sender Octets 8-15
Sender Packets 8-15
Sender Reports Received 8-17
Sender Reports Sent 8-15
Sender Report Time Received 8-17
Sender Report Time Sent 8-15
Sender Size 8-17
Serial Number 7-2, 8-5
services B-7
configuring for users 5-35
description 5-25
subscribing to 5-35
services button, description of 1-4
Services URL 4-25, 8-8
Services URL button 5-26
services URL button B-7
settings button, description of 1-4
settings configurable from phone
DHCP settings 4-6
IP settings 4-6
TFTP settings 4-6
Settings menu access 3-19, 4-2
Severely Conceal Secs 8-17, 8-18
Shared Line 4-22
shared line 5-26
shared lines B-7
shield icon 1-14
Short Name 4-22
signaling authentication 1-17
signaling encryption 1-18
silent monitoring 5-26, B-7
single button barge 5-27, B-7
SIP, description 1-9
SIP Configuration menu 4-20
SIP General Configuration menu 4-20
options
Call Statistics 4-21
Enable VAD 4-21
End Media Port 4-21
NAT Address 4-21
NAT Enabled 4-21
Out of Band DTMF 4-20
Phone Label 4-21
Preferred CODEC 4-20
Register with Proxy 4-20
Start Media Port 4-21
softkey buttons
description of 1-5
softkey templates, configuring 5-34
Span to PC Port 4-38, 8-10
Speaker button, disabling 3-5
Speaker Enabled 4-32, 8-9
speakerphone 1-5
speed dial
template for 5-32
speed dial, buttons 1-4
speed dialing 5-3, 5-26, 5-27, B-7
Speed Dials 4-24
SRST 4-19, 8-7
SRST Router 4-52
standard (ad hoc) conference 5-11
Start Media Port 4-21
Start Time 8-15
startup problems 9-2
startup process
accessing TFTP server 2-11
configuring VLAN 2-11
contacting Cisco Unified Communications Manager 2-13
loading stored phone image 2-10
obtaining IP address 2-11
obtaining power 2-10
requesting configuration file 2-12
requesting CTL file 2-12
understanding 2-10
statistics
network 8-11
streaming 8-14
Status menu 7-1, 7-3
status messages 7-4
BootP server used 7-5
CFG file not found 7-5
CFG TFTP Size Error 7-5
Checksum Error 7-6
CTL Installed 7-6
CTL update failed 7-6
DHCP timeout 7-6
Disabled 7-6
DNS timeout 7-7
DNS unknown host 7-7
Duplicate IP 7-7
Error update locale 7-8
Failed 7-8
File auth error 7-9
File not found 7-9
IP address released 7-9
Load Auth Failed 7-9
Load ID incorrect 7-10
Load rejected HC 7-10
Load Server is invalid 7-10
No default router 7-10
No DNS server IP 7-11
Programming Error 7-11
Successful—MD5 7-11
TFTP access error 7-11
TFTP error 7-11
TFTP file not found 7-11
TFTP server not authorized 7-12
TFTP timeout 7-12
Timed Out 7-12
Version error 7-12
XmlDefault.cnf.xml 7-12
Status Messages screen 7-4
Status Messages web page 8-3, 8-14
Stream 0 web page 8-14
Stream 1 web page 8-3, 8-14
Stream 2 web page 8-3, 8-14
Stream 3 web page 8-3, 8-14
streaming statistics 8-14
Streaming Statistics Area items 8-16
Avg Jitter 8-15
Avg MOS LQK 8-16, 8-17
Conceal Secs 8-17, 8-18
Cumulative Conceal Ratio 8-16
Host Name 8-15
Interval Conceal Ratio 8-16, 8-18
Local Address 8-15
Max Conceal Ratio 8-16, 8-18
Max Jitter 8-17
Max MOS LQK 8-18
Min MOS LQK 8-16
MOS LQK 8-16
MOS LQK Version 8-16, 8-18
Rcvr Codec 8-15
Rcvr Discarded 8-17
Rcvr Lost Packets 8-15
Rcvr Octets 8-16
Rcvr Packets 8-16
Rcvr Reports Received 8-17
Rcvr Reports Sent 8-15
Rcvr Report Time Received 8-17
Rcvr Report Time Sent 8-15
Rcvr Size 8-17
Remote Address 8-15
Sender Codec 8-15
Sender Octets 8-15
Sender Packets 8-15
Sender Reports Received 8-17
Sender Reports Sent 8-15
Sender Report Time Received 8-17
Sender Report Time Sent 8-15
Sender Size 8-17
Severely Conceal Secs 8-17, 8-18
Start Time 8-15
Stream Status 8-15
Voice Quality Metrics
Min MOS LQK 8-17
MOS LQK 8-17
Voice Quality metrics
Cmltve Conceal Ratio 8-18
Stream Status 8-15
Stutter Msg Waiting 4-23
Subnet Mask 4-12, 8-7
supplicant, in 802.1X 1-24
Survivable Remote Site Telephony
See SRST
switch
Cisco Catalyst 2-3
internal Ethernet 2-3
SW Port Configuration 4-10, 8-8
T
TCP 1-9
technical specifications, for Cisco Unified IP Phone D-1
telephony features
abbreviated dialing 5-3
Audible message waiting indicator 5-3
auto answer 5-3
auto-pickup 5-4
barge 1-26, 5-4
block external to external transfer 5-4
Busy Lamp Field (BLF) Pickup 5-5
Busy Lamp Field (BLF) speed dial 5-5
call display restrictions 5-6
caller ID 5-9
caller id blocking 5-9
call forward 5-6
call park 5-7
call pickup 5-8
call recording 5-8
call waiting 5-8
Cisco Call Back 5-5
Cisco Unified Communications Manager Assistant 5-10
client matter codes 5-10
conference 5-11
configurable call forward display 5-7, 5-11
directed call park 5-12
direct transfer 5-12
do not disturb (DND) 5-13
extension mobility 5-14
fast dial service 5-14
forced authorization codes 5-15
group call pickup 5-15
hold 5-15
hold reversion 5-16
hunt group 5-16
immediate divert 5-16
join 5-17
log out of hunt groups 5-19
Log server 4-44
malicious caller identification (MCID) 5-19
meet-me conference 5-19
message waiting 5-20
mobile connect 5-20
mobile voice access 5-20
multilevel precedence and preemption (MLPP) 5-20
music-on-hold 5-21
on hook call transfer 5-21
other group pickup 5-22
Peer firmware sharing 4-43
presence-enabled directories 5-22
privacy 5-23
redial 5-24
ring activity 5-24
services 5-25
Services URL button 5-26
shared line 5-26
silent monitoring 5-26
speed dialing 5-27
Time-of-Day Routing 5-27
transfer 5-28
video mode 5-28
video support 5-29
voice messaging system 5-29
TFTP
description 1-10
troubleshooting 9-4
TFTP Server 1 4-15, 8-7
TFTP Server 2 4-16, 8-9
TFTP settings 4-6
Time 8-6
time, displayed on phone 3-2
Time-of-Day Routing 5-27
time-of-day routing B-7
Time Zone 8-6
TLS 2-8
touchscren illumination disabling B-7
transfer B-7
transfer-direct transfer 5-28, B-7
Transmission Control Protocol
See TCP
Transport Layer Security
See TLS
Trivial File Transfer Protocol
See TFTP
troubleshooting
Cisco Unified Communications Manager settings 9-5
Cisco Unified IP Phone Expansion Module 7914 9-17
DHCP 9-9
DNS 9-11
DNS settings 9-5
IP addressing and routing 9-5
network connectivity 9-4
network outages 9-9
phones resetting 9-10
physical connection 9-9
security 9-12
services on Cisco Unified Communications Manager 9-6
TFTP settings 9-4
VLAN configuration 9-10
Trust List 4-47
Trust List menu
settings
CAPF Server
1
SRST Router 4-52
Tx broadcast 8-11, 8-13
TX Buffer Full 7-16
Tx Collisions 8-13
Tx excessDefer 8-12
Tx excessLength 8-13
Tx Frames 7-13
Ethernet information items
Tx Frames 8-11
Tx lateCollisionlAccess Area and Network items
Tx lateCollision 8-12
Tx multicast 8-11, 8-13
TX Retransmit 7-16
Tx totalGoodPkt 8-12
Tx unicast 8-11
U
UDI 8-5
UI Configuration menu
description 4-28
options
Auto Call Select 4-29
Auto Line Select 4-28
BLF for Call Lists 4-28
Reverting Focus Priority 4-29
Wideband Handset UI Control 4-31
Wideband Headset UI Control 4-30
Unified CM 1-5 8-7
Unlock softkey 4-51
URL dialing B-7
User Datagram Protocol
See UDP
User Locale 4-26, 8-9
User Locale Char Set 4-26
User Locale Version 4-26, 8-9
User Options web page
description 5-36
giving users access to 5-37, A-2
user options web page
call forward settings 5-37
users
accessing voice messaging system A-5
adding to Cisco Unified Communications Manager 5-36
configuring personal directories A-6
documentation for A-3
providing support to A-2
required information A-1
subscribing to services A-4
V
Version 8-5
Video Capability Enabled 4-32, 8-9
video mode 5-28, B-7
video support 5-29, B-7
VLAN
auxiliary, for voice traffic 2-4
configuring 4-9
configuring for voice networks 2-3
native, for data traffic 2-4
verifying 9-10
VLAN, interaction with 2-3
voice mail B-8
voice messaging system 5-29
voice messaging system, accessing A-5
voice quality metrics 8-16, B-8
voice VLAN 2-4
Voice VLAN Enabled 4-40, 8-9
volume button, description of 1-5
W
wall mounting, Cisco Unified IP Phone 3-14
Web Access Enabled 4-40, 8-10
webdialer B-8
web page
about 8-1
Access 8-3, 8-11
accessing 8-2
Debug Display 8-3, 8-14
Device Information 8-2, 8-4
disabling access to 8-3
Ethernet Information 8-3, 8-11
Network 8-3, 8-11
Network Configuration 8-6
Network Configuration web page 8-2
preventing access to 8-3
Status Messages 8-3, 8-14
Stream 0 8-14
Stream 1 8-3, 8-14
Stream 2 8-3, 8-14
Stream 3 8-3, 8-14
wideband handset 4-36
option 4-31
user controllable 4-31
Wideband Handset UI Control 4-31
wideband headset 4-35
option 4-30
user controllable 4-30
Wideband Headset UI Control 4-30
X
XmlDefault.cnf.xml 2-9