Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Symbols

"more" Softkey Timer 4-28

Numerics

802.1X

authentication server 1-24

authenticator 1-24

description 1-7

network components 1-24

supplicant 1-24

Troubleshooting 9-13, 9-14

802.1X Authentication menu

about 4-47

options 4-51

Device Authentication 4-51

EAP-MD5 4-51

802.1X Authentication Status menu

about 4-47

states 4-52

A

abbreviated dialing 5-3

AC adapter, connecting to 3-8

access, to phone settings 3-19, 4-2

Access Area and Network items

Rx alignErr 8-12

Rx broadcast 8-12

Rx crcErr 8-11

Rx longErr 8-12

Rx longGood 8-12

Rx multicast 8-12

Rx shortErr 8-12

Rx shortGood 8-12

Rx size 64 through 1518 8-12

Rx tokenDrop 8-12

Rx totalPkt 8-11

Rx unicast 8-12

Tx broadcast 8-13

Tx Collisions 8-13

Tx excessDefer 8-12

Tx excessLength 8-13

Tx multicast 8-13

Tx totalGoodPkt 8-12

access port

configuring 4-14

connecting 3-9

disabled 4-38

forwarding packets to 4-37, 8-10

purpose 3-4

access to phone settings 4-2

Access web page 8-3, 8-11

adding

Cisco Unified IP Phones manually 2-17

Cisco Unified IP Phones using auto-registration 2-15

users to Cisco Unified Communications Manager 5-30

Admin. VLAN ID 4-11, 8-7

AdvanceAdhocConference service parameter 5-10

Alternate TFTP 4-12, 8-8

Anonymous Call Block 4-22

anonymous call bock telephony features

anonymous call block 5-3

App Load ID 7-15, 8-5

Audible message waiting indicator 5-3

authenticated call 1-20

authentication 1-13, 3-18

Authentication Name 4-20

authentication server, in 802.1X 1-24

Authentication URL 4-24, 8-8

authenticator, in 802.1X 1-24

auto answer 5-3

Auto Answer Preferences 4-23

Auto Call Select 4-28

Auto-Complete Numbers 4-22

Auto Line Select 4-27, 8-10

auto-pickup 5-4

auto-registration

using 2-15

auxiliary VLAN 2-4

Avg Jitter 8-15

Avg Jtr 7-18

Avg MOS LQK 7-19, 8-16, 8-17

B

background image

configuring 6-7

creating 6-5

custom 6-5

List.xml file 6-5

PNG file 6-5, 6-6

Backup Proxy 4-19

Backup Proxy Port 4-19

barge 1-26, 5-4

BLF for Call Lists 4-27

block external to external transfer 5-4

Boot Load ID 7-2, 7-15, 8-5

BootP 1-6

BOOTP Server 4-7, 8-6

Bootstrap Protocol (BootP) 1-6

Busy Lamp Field (BLF) speed dial 5-5

C

cable lock, connecting to phone 3-13

call

authenticated 1-20

encrypted 1-20

security interactions 1-21

call display restrictions 5-5

caller ID 5-8

Caller ID Blocking 4-22

caller id blocking 5-8

call forward 5-5

destination override 5-6

display, configuring 5-6

call forward display, configuring 5-10

Call Hold Ringback 4-22

Call Logs BLF Enabled 4-22

CallManager / TFPT Server 4-48

CallManager 1-5 8-7

CallManager Configuration menu 4-16

call park 5-6

call pickup 5-7

Call Preferences menu 4-21

Call Waiting Preferences 4-22

options

Anonymous Call Block 4-22

Auto Answer Preferences 4-23

Auto-Complete Numbers 4-22

Caller ID Blocking 4-22

Call Hold Ringback 4-22

Call Logs BLG Enabled 4-22

Speed Dials 4-23

Stutter Msg Waiting 4-22

call recording 5-7

Call Statistics 4-20

Call Statistics items

Avg Jtr 7-18

Max Jtr 7-18

RxCnt 7-17

RxDisc 7-18

RxLost 7-18

RxSize 7-17

RxType 7-17

TxCnt 7-18

TxSize 7-18

TxType 7-17

Voice Quality Metrics

Avg MOS LQK 7-19

Cmltve Conceal Ratio 7-19

Conceal Secs 7-19

Interval Conceal Ratio 7-19

Max Conceal Ratio 7-19

Max MOS LQK 7-19

Min MOS LQK 7-19

MOS LQK 7-18

MOS LQK Version 7-19

Severely Conceal Secs 7-19

call waiting 5-7

Call Waiting Preferences 4-22

CAPF (Certificate Authority Proxy Function) 1-18

CAPF Server 4-46, 4-48, 4-50

cell phone interference 1-2

certificate trust list file

See CTL file

Cisco Call Back 5-9

Cisco Discovery Protocol

See CDP

Cisco Peer to Peer Distribution Protocol (CPPDP) 1-6

Cisco Unified Communications Manager

adding phone to database of 2-14

interactions with 2-2

required for Cisco Unified IP Phones 3-2

verifying settings 9-5

Cisco Unified Communications Manager Administration

adding telephony features using 5-2

Cisco Unified Communications Manager Assistant 5-9

Cisco Unified IP Phone

adding manually to Cisco Unified Communications Manager 2-17

adding to Cisco Unified Communications Manager 2-14

cleaning 9-25

configuration checklist 1-27

configuration requirements 1-26

configuring user services 5-29

installation checklist 1-33

installation overview 1-26, 1-32

installation requirements 1-26

modifying phone button templates 5-27

mounting to wall 3-14

power 2-4

registering 2-14

registering with Cisco Unified Communications Manager 2-15

resetting 9-18

technical specifications D-1

using LDAP directories 5-26

web page 8-1

Cisco Unified IP Phone Expansion Module 7914

attaching to phone 3-11

troubleshooting 9-17

cleaning the Cisco Unified IP Phone 9-25

Clear softkey 7-4, 7-13

client matter codes 5-9

Conceal Secs 7-19, 8-17, 8-18

conference 5-10

secure 1-21

conference joining 5-10

configurable call forward display 5-6, 5-10

configuration file

creating 9-7

encrypted 1-18

modifying 6-1

overview 2-8

XmlDefault.cnf.xml 2-9

configuring

from a Cisco Unified IP Phone 4-3

LDAP directories 5-26

overview 1-26

personal directories 5-26

phone button templates 5-27

softkey templates 5-28

user features 5-30

connecting

handset 3-8

headset 3-8

to AC adapter 3-8

to a computer 3-9

to the network 3-9

connecting one phone directly to another 9-14

connection monitor

modifying duration time 4-15

CTL File 4-48, 7-2

CTL file

deleting from phone 9-19

requesting 2-12

unlocking 4-48

CTL File settings

CallManager / TFPT Server 4-48

CAPF Server 4-48

CTL File 4-48

Cumulative Conceal Ratio 7-19, 8-16, 8-18

custom phone rings

about 6-2

creating 6-2, 6-4, 6-7

PCM file requirements 6-4

D

data VLAN 2-4

Date 8-6

Debug Display web page 8-3, 8-14

Default Router 1-5 4-10

Default Router 1-5 8-7

Device Authentication 4-51

device authentication 1-17

Device Configuration menu

displaying 4-2

editing values 4-4

overview 4-1

sub-menus 4-16

Device Information Area items

App Load ID 8-5

Boot Load ID 8-5

Date 8-6

Expansion Module 1-2 8-5

Hardware Revision 8-5

Host Name 8-5

MAC Address 8-5

Message Waiting 8-5

Model Number 8-5

Phone DN 8-5

Serial Number 8-5

Time 8-6

Time Zone 8-6

UDI 8-5

Version 8-5

Device Information web page 8-2, 8-4

DHCP

description 1-6

troubleshooting 9-9

DHCP Address Released 4-12, 8-8

DHCP BOUND 7-14

DHCP Enabled 4-12, 8-8

DHCP Server 4-7, 8-6

DHCP settings 4-6

directed call park 5-11

directories button, description of 1-4

Directories URL 4-24, 8-8

directory numbers, assigning manually 2-17

direct transfer 5-11

Display Name 4-21

DND 5-11

DNS server

troubleshooting 9-11

verifying settings 9-5

DNS Server 1-5 4-11

documentation, for users A-3

Domain Name 4-8, 8-6

Domain Name System (DNS) 4-8

Domain Name System (DNS) server 4-11

do not disturb 5-11

DSCP For Call Control 4-40

DSCP for Call Control 8-10

DSCP For Configuration 4-40

DSCP for Configuration 8-10

DSCP For Services 4-40

DSCP for Services 8-10

DSP Load ID 7-15

E

EAP-MD5 4-51

Device ID 4-51

Realm 4-51

Shared Secret 4-51

editing, configuration values 4-4

Elapsed Time 7-14

Emergency Proxy 4-19

Emergency Proxy Port 4-19

Enable VAD 4-18

encrypted call 1-20

encrypted configuration files 1-18

encryption 1-13

media 1-18

End Media Port 4-19

Erase softkey 9-19

error messages, used for troubleshooting 9-4

Ethernet Configuration menu

about 4-36

Span to PC Port option 4-37

Ethernet Information items

Rx broadcast 8-11

Rx Frames 8-11

Rx multicast 8-11

RxPacketNoDes 8-11

Rx unicast 8-11

Tx multicast 8-11

Tx unicast 8-11

Ethernet information items

Tx broadcast 8-11

Ethernet Information web page 8-3, 8-11

Expansion Module 1-2 7-15, 8-5

Expansion Module Statistics

RX Checksum Err 7-16

RX Invalid message 7-16

TX Buffer Full 7-16

Expansion Module statistics

Link State 7-16

RX Discarded Bytes 7-16

RX Length Err 7-16

TX Retransmit 7-16

extension mobility 5-12

External power 2-6, 2-7

external power 2-5, 2-6

F

fast dial service 5-12

feature buttons

directories 1-4

help 1-4

messages 1-4

services 1-4

settings 1-4

features

configuring on phone, overview 1-12

configuring with Cisco Unified Communications Manager, overview 1-12

informing users about, overview 1-13

file authentication 1-17

file format

List.xml 6-5

RingList.xml 6-3

firmware, verifying version 7-14

Firmware version information

JVM Load ID 7-15

firmware version information

App Load ID 7-15

Boot Load ID 7-15

DSP Load ID 7-15

Expansion Module 1-2 7-15

Load File 7-15

OS Load ID 7-15

Firmware Versions screen 7-14

footstand

button, identifying 1-4

using to adjust phone height 3-13

forced authorization codes 5-13

G

G.722 codec 4-36

G.729 1-1

G.729a 1-1

G.729ab 1-1

G.729b 1-1

GARP Enabled 4-38, 8-9

group call pickup 5-13

H

handset

connecting 3-8

light strip 1-5

Hardware Revision 8-5

headset

audio quality 3-6

connecting 3-6

disabling 3-6

quality 3-6

support 3-5

using 3-5

headset button 1-5

Headset Enabled 4-31, 8-9

headset port 3-8

height, adjusting 3-13

help button, description of 1-4

hold 5-13

hold reversion 5-14

hookswitch clip, removing 3-4

Host Name 4-7, 8-5, 8-6, 8-15

HTTP, description 1-7

HTTP Configuration menu 4-23

options

Authentication URL 4-24

Directories URL 4-24

Idle URL 4-25

Idle URL Time 4-25

Information URL 4-24

Messages URL 4-24

Proxy Server URL 4-24

Services URL 4-24

hunt group 5-14

log out of hunt groups 5-16

Hypertext Transfer Protocol

See HTTP

I

icon

shield 1-14

idle display

timeout 4-25

XML service 4-25

Idle URL 4-25, 8-8

Idle URL Time 4-25, 8-8

image authentication 1-17

immediate divert 5-14

Immediate Divert enhanced feature 5-15

Information URL 4-24, 8-8

installing

Cisco Unified Communications Manager configuration 3-2

network requirements 3-2

preparing 2-14

requirements, overview 1-26

intercom 5-15

interference, cell phone 1-2

Internet Protocol (IP) 1-7

Interval Conceal Ratio 7-19, 8-16, 8-18

IP Address 4-8, 8-7

IP address, troubleshooting 9-5

IP settings 4-6

J

join 5-16

join across lines 5-16

JVM Load ID 7-15

K

keypad, description 1-5

L

language overlays C-1

Latency

Streaming Statistics Area items

Latency 8-17

LDAP directories, using with Cisco Unified IP Phone 5-26

light strip 1-5

line buttons, identifying 1-4

Line Settings menu 4-20

options

Authentication Name 4-20

Display Name 4-21

Name 4-20

Proxy Address 4-21

Proxy Port 4-21

Shared Line 4-21

Short Name 4-20

Link Layer Discovery Protocol (LLDP) 1-7

network configuration 8-10

Link Layer Discovery Protocol-Media Endpoint Devices (LLDP-MED) 1-8

network configuration 8-10

Link State 7-16

List.xml file 6-5

Load File 7-15

load file 7-2

Load Server 4-41

Local Address 8-15

Locale Configuration menu 4-25, 4-26

options

Network Locale 4-26

Network Locale Version 4-26

NTP Configuration 4-26

User Locale 4-25

User Locale Char Set 4-25

User Locale Version 4-25

Locale Installer C-2

localization

Installing the Cisco Unified Communications Manager Locale Installer C-2

phone button overlays for C-1

Logging Display 4-39

Log server 4-43

LSC 4-46

M

MAC address 2-21, 4-7, 8-5, 8-6

malicious caller identification (MCID) 5-16

manufacturing installed certificate (MIC) 1-17

Max Conceal Ratio 7-19, 8-16, 8-18

Max Jitter 8-17

Max Jtr 7-18

Max MOS LQK 7-19, 8-16, 8-18

Media Configuration menu

about 4-30

options

Headset Enabled 4-31

Recording Tone 4-32

Recording Tone Duration 4-33

Recording Tone Local Volume 4-33

Recording Tone Remote Volume 4-33

Speaker Enabled 4-31

Video Capability Enabled 4-31

media encryption 1-18

meet-me conference 5-17

messages button, description of 1-4

Messages URL 4-24, 8-8

Message Waiting 8-5

message waiting 5-17

metrics, voice quality 8-16

MIC 1-17, 7-2

Min MOS LQK 7-19, 8-16, 8-17

mobile connect 5-17

mobile voice access 5-17

Model Information screen 7-1

model number 8-5

MOS LQK 7-18, 8-16, 8-17

MOS LQK Version 7-19, 8-16, 8-18

multilevel precedence and preemption (MLPP) 5-17

music-on-hold 5-18

mute button, description of 1-5

N

Name 4-20

NAT Address 4-20

NAT Enabled 4-19

native VLAN 2-4

navigation button, description of 1-5

Network Configuration Area items

Admin. VLAN ID 8-7

Alternate TFTP 8-8

Authentication URL 8-8

Auto Line Select 8-10

BOOTP Server 8-6

CallManager 1-5 8-7

Default Router 1-5 8-7

DHCP Address Released 8-8

DHCP Enabled 8-8

DHCP Server 8-6

Directories URL 8-8

Domain Name 8-6

DSCP for Call Control 8-10

DSCP for Configuration 8-10

DSCP for Services 8-10

GARP Enabled 8-9

Headset Enabled 8-9

Host Name 8-6

Idle URL 8-8

Idle URL Time 8-8

Information URL 8-8

IP Address 8-7

LLDP-MED on SW port 8-10

LLDP on PC port 8-10

MAC Address 8-6

Messages URL 8-8

Network Locale Version 8-9

Operational VLAN ID 8-7

PC Port Configuration 8-9

PC Port Disabled 8-9

PC VLAN 8-10

Proxy Server URL 8-8

Security Mode 8-10

Span to PC Port 8-10

Speaker Enabled 8-9

Subnet Mask 8-7

SW Port Configuration 8-8

TFTP Server 1 8-7

TFTP Server 2 8-9

User Locale 8-9

User Locale Version 8-9

Video Capability Enabled 8-9

Voice VLAN Enabled 8-9

Web Access Enabled 8-10

Network Configuration menu 4-7

displaying 4-2

editing values 4-3, 4-4

locking options 4-3

options

Admin. VLAN ID 4-11

Alternate TFTP 4-12

BOOTP Server 4-7

CDP on PC port 4-43

CDP on switch port 4-44

Default Router 1-5 4-10

DHCP Address Released 4-12

DHCP Enabled 4-12

DHCP Server 4-7

DNS Server 1-5 4-11

Domain Name 4-8

Host Name 4-7

IP Address 4-8

LLDP Asset ID 4-45

LLDP-MED on SW port 4-44

LLDP on PC port 4-44

LLDP power priority 4-45

Load Server 4-41

MAC Address 4-7

Operational VLAN ID 4-11

PC Port Configuration 4-14

PC VLAN 4-15

RTP Control Protocol 4-41

Subnet Mask 4-9

SW Port Configuration 4-13

TFTP Server 1 4-9

TFTP Server 2 4-10

overview 4-1

unlocking options 4-3

Network Configurations Area items

Services URL 8-8

Network Configuration web page 8-2, 8-6

network connections, access port 3-4

network connectivity, verifying 9-4

networking protocol

802.1X 1-7

BootP 1-6

CDP 1-6

CPPDP 1-6

DHCP 1-6

HTTP 1-7

IP 1-7

LLDP 1-7

LLDP-MED 1-8

RTCP 1-8

RTP 1-8

SCCP 1-9

SIP 1-9

TCP 1-9

TFTP 1-10

TLS 1-10

UDP 1-10

Network Locale 4-26

Network Configuration Area items

Network Locale 8-9

Network Locale Version 4-26, 8-9

network outages, identifying 9-9

network port

configuring 4-13

connecting to 3-9

network requirements, for installing 3-2

network statistics 7-12, 8-11

Network Statistics message information

DHCP BOUND 7-14

Elapsed Time 7-14

phone reset values 7-13

Port 1-2 7-14

Rx Frames 7-13

Tx Frames 7-13

Network Statistics screen 7-12

Network web page 8-3, 8-11

NTP Configuration 4-26

NTP Configuration menu

options

NTP Mode 1-2 4-27

NTP Server 1-2 4-26

NTP Mode 1-2 4-27

NTP Server 1-2 4-26

O

on hook call transfer 5-18

Operational VLAN ID 4-11, 8-7

OS Load ID 7-15

other group pickup 5-18

Outbound Proxy 4-19

Outbound Proxy Port 4-19

Out of Band DTMF 4-18

P

padlock icon 4-3

PCM file requirements, for custom ring types 6-4

PC Port Configuration 4-14, 8-9

PC Port Disabled 4-38, 8-9

PC VLAN 4-15, 8-10

Peer firmware sharing 4-42

personal directories, configuring 5-26

phone button templates 5-27

Phone DN 8-5

phone hardening 1-19

Phone Label 4-18

phone lines, buttons for 1-4

Phone screen 1-4

phone settings access 4-2

physical connection, verifying 9-9

PNG file 6-5, 6-6

PoE 2-6, 2-7

Port 1-2 7-14

ports

access 3-3

network 3-3

Port settings 4-6

power

external 2-4, 2-5, 2-6

External power 2-6, 2-7

for the phone 2-4

outage 2-7

PoE 2-6, 2-7

power over Ethernet

See PoE

power source

causing phone to reset 9-12

power injector 2-5, 2-6

Preferred CODEC 4-18

presence-enabled directories 5-19

privacy 5-19

Private Line Automated Ringdown (PLAR) 5-19

programmable buttons, description 1-4

Proxy Address 4-21

Proxy Port 4-21

Proxy Server URL 4-24, 8-8

Q

QoS Configuration menu

about 4-39

options

DSCP For Call Control 4-40

DSCP For Configuration 4-40

DSCP For Services 4-40

QRT softkey 5-20, 9-21

Quality Reporting Tool (QRT) 5-20, 9-21

R

Rcvr 8-15

Rcvr Codec 8-15

Rcvr Discarded 8-17

Rcvr Lost Packets 8-15

Rcvr Octets 8-16

Rcvr Packets 8-16

Rcvr Reports Received 8-17

Rcvr Reports Sent 8-15

Rcvr Report Time Received 8-17

Rcvr Report Time Sent 8-15

Rcvr Size 8-17

Real-Time Control Protocol

See RTCP

Real-Time Transport Protocol

See RTP

Recording Tone 4-32

Recording Tone Duration 4-33

Recording Tone Local Volume 4-33

Recording Tone Remote Volume 4-33

redial 5-20

Register Expires

SIP General Configuration menu

options

Register Expires   1

Register with Proxy 4-18

Remote Address 8-15

reset, factory 9-19

resetting

basic 9-18

Cisco Unified IP phone 9-18

continuously 9-8

intentionally 9-10

methods 9-18

Reverting Focus Priority 4-28

ring activity 5-20

ringer, indicator for 1-5

RingList.xml file format 6-3

RTP Control Protocol 4-41

Rx alignErr 8-12

Rx broadcast 8-11, 8-12

Rx Broadcasts

Network Statistics message information

Rx Broadcasts 7-13

RX Checksum Err 7-16

RxCnt 7-17

Rx crcErr 8-11

RxDisc 7-18

RX Discarded Bytes 7-16

Rx Frames 7-13, 8-11

RX Invalid Message 7-16

RX Length Err 7-16

Rx longErr 8-12

Rx longGood 8-12

RxLost 7-18

Rx multicast 8-11, 8-12

RxPacketNoDes 8-11

Rx shortErr 8-12

Rx shortGood 8-12

RxSize 7-17

Rx size 64 through 1518 8-12

Rx tokenDrop 8-12

Rx totalPkt 8-11

RxType 7-17

Rx unicast 8-11, 8-12

S

SCCP, description 1-9

secure conference

description 1-21, 5-21

establishing 1-21

identifying 1-21

restrictions 1-21

secure SRST reference 1-18

securing the phone with a cable lock 3-13

security

CAPF (Certificate Authority Proxy Function) 1-18

configuring on phone 3-18

device authentication 1-17

encrypted configuration file 1-18

file authentication 1-17

image authentication 1-17

Locally Significant Certificate (LSC) 3-18

media encryption 1-18

phone hardening 1-19

secure SRST reference 1-18

security profiles 1-18, 1-20

signaling authentication 1-17

signaling encryption 1-18

troubleshooting 9-12

Security Configuration menu

options

802.1X Authentication 4-47

802.1X Authentication Status 4-47

GARP Enabled 4-38

Logging Display 4-39

PC Port Disabled 4-38

Security Mode 4-39

Voice VLAN Enabled 4-39

Web Access Enabled 4-39

Security Configuration menu (on Device menu)

about 4-45

Security Configuration menu (on Settings menu)

about 4-37

Security menu

settings

CAPF Server 4-46

LSC 4-46

Trust List 4-46

Security Mode 4-39, 8-10

security profiles 1-18, 1-20

Sender Codec 8-15

Sender Octets 8-15

Sender Packets 8-15

Sender Reports Received 8-17

Sender Reports Sent 8-15

Sender Report Time Received 8-17

Sender Report Time Sent 8-15

Sender Size 8-17

Serial Number 7-2, 8-5

services

configuring for users 5-29

description 5-21

subscribing to 5-29

services button, description of 1-4

Services URL 4-24, 8-8

Services URL button 5-22

settings button, description of 1-4

settings configurable from phone

DHCP settings 4-6

IP settings 4-6

Port settings 4-6

TFTP settings 4-6

VLAN settings 4-6

Settings menu access 3-19, 4-2

Severely Conceal Secs 7-19, 8-17, 8-18

Shared Line 4-21

shared line 5-22

shield icon 1-14

Short Name 4-20

signaling authentication 1-17

signaling encryption 1-18

silent monitoring 5-22

single button barge 5-23

SIP, description 1-9

SIP Configuration menu 4-17

SIP General Configuration menu 4-18

options

Backup Proxy 4-19

Backup Proxy Port 4-19

Call Statistics 4-20

Emergency Proxy 4-19

Emergency Proxy Port 4-19

Enable VAD 4-18

End Media Port 4-19

NAT Address 4-20

NAT Enabled 4-19

Outbound Proxy 4-19

Outbound Proxy Port 4-19

Out of Band DTMF 4-18

Phone Label 4-18

Preferred CODEC 4-18

Register with Proxy 4-18

Start Media Port 4-19

softkey buttons

description of 1-5

softkey templates, configuring 5-28

Span to PC Port 4-37, 8-10

Speaker button, disabling 3-5

Speaker Enabled 4-31, 8-9

speakerphone 1-5

speed dial

template for 5-28

speed dial, buttons 1-4

speed dialing 5-3, 5-22, 5-23

Speed Dials 4-23

SRST 4-17, 8-7

connection monitor duration parameter 4-15

SRST Router 4-50

standard (ad hoc) conference 5-10

Start Media Port 4-19

Start Time 8-15

startup problems 9-2

startup process

accessing TFTP server 2-11

configuring VLAN 2-11

contacting Cisco Unified Communications Manager 2-13

loading stored phone image 2-10

obtaining IP address 2-11

obtaining power 2-10

requesting configuration file 2-12

requesting CTL file 2-12

understanding 2-10

statistics

network 8-11

streaming 8-14

Status menu 7-1, 7-3

status messages 7-4

BootP server used 7-5

CFG file not found 7-5

CFG TFTP Size Error 7-5

Checksum Error 7-6

CTL Installed 7-6

CTL update failed 7-6

DHCP timeout 7-6

Disabled 7-6

DNS timeout 7-7

DNS unknown host 7-7

Duplicate IP 7-7

Error update locale 7-8

Failed 7-8

File auth error 7-9

File not found 7-9

IP address released 7-9

Load Auth Failed 7-9

Load ID incorrect 7-10

Load rejected HC 7-10

Load Server is invalid 7-10

No CTL installed 7-11

No default router 7-10

No DNS server IP 7-11

Programming Error 7-11

Successful—MD5 7-11

TFTP access error 7-11

TFTP error 7-12

TFTP file not found 7-11

TFTP server not authorized 7-12

TFTP timeout 7-12

Timed Out 7-12

Version error 7-12

XmlDefault.cnf.xml 7-12

Status Messages screen 7-4

Status Messages web page 8-3, 8-14

Stream 0 web page 8-14

Stream 1 web page 8-3, 8-14

Stream 2 web page 8-3, 8-14

Stream 3 web page 8-3, 8-14

streaming statistics 8-14

Streaming Statistics Area items 8-16

Avg Jitter 8-15

Avg MOS LQK 8-16, 8-17

Conceal Secs 8-17, 8-18

Cumulative Conceal Ratio 8-16

Host Name 8-15

Interval Conceal Ratio 8-16, 8-18

Local Address 8-15

Max Conceal Ratio 8-16, 8-18

Max Jitter 8-17

Max MOS LQK 8-18

Min MOS LQK 8-16

MOS LQK 8-16

MOS LQK Version 8-16, 8-18

Rcvr Codec 8-15

Rcvr Discarded 8-17

Rcvr Lost Packets 8-15

Rcvr Octets 8-16

Rcvr Packets 8-16

Rcvr Reports Received 8-17

Rcvr Reports Sent 8-15

Rcvr Report Time Received 8-17

Rcvr Report Time Sent 8-15

Rcvr Size 8-17

Remote Address 8-15

Sender Codec 8-15

Sender Octets 8-15

Sender Packets 8-15

Sender Reports Received 8-17

Sender Reports Sent 8-15

Sender Report Time Received 8-17

Sender Report Time Sent 8-15

Sender Size 8-17

Severely Conceal Secs 8-17, 8-18

Start Time 8-15

Stream Status 8-15

Voice Quality Metrics

Min MOS LQK 8-17

MOS LQK 8-17

Voice Quality metrics

Cmltve Conceal Ratio 8-18

Stream Status 8-15

Stutter Msg Waiting 4-22

Subnet Mask 4-9, 8-7

supplicant, in 802.1X 1-24

Survivable Remote Site Telephony

See SRST

switch

Cisco Catalyst 2-3

internal Ethernet 2-3

SW Port Configuration 4-13, 8-8

T

TCP 1-9

technical specifications, for Cisco Unified IP Phone D-1

telephony features

abbreviated dialing 5-3

Audible message waiting indicator 5-3

auto answer 5-3

auto-pickup 5-4

barge 1-26, 5-4

block external to external transfer 5-4

Busy Lamp Field (BLF) speed dial 5-5

call display restrictions 5-5

caller ID 5-8

caller id blocking 5-8

call forward 5-5

call park 5-6

call pickup 5-7

call recording 5-7

call waiting 5-7

Cisco Call Back 5-9

Cisco Unified Communications Manager Assistant 5-9

client matter codes 5-9

conference 5-10

configurable call forward display 5-6, 5-10

directed call park 5-11

direct transfer 5-11

do not disturb (DND) 5-11

extension mobility 5-12

fast dial service 5-12

forced authorization codes 5-13

group call pickup 5-13

hold 5-13

hold reversion 5-14

hunt group 5-14

immediate divert 5-14

join 5-16

log out of hunt groups 5-16

Log server 4-43

malicious caller identification (MCID) 5-16

meet-me conference 5-17

message waiting 5-17

mobile connect 5-17

mobile voice access 5-17

multilevel precedence and preemption (MLPP) 5-17

music-on-hold 5-18

on hook call transfer 5-18

other group pickup 5-18

Peer firmware sharing 4-42

presence-enabled directories 5-19

privacy 5-19

redial 5-20

ring activity 5-20

services 5-21

Services URL button 5-22

shared line 5-22

silent monitoring 5-22

speed dialing 5-23

Time-of-Day Routing 5-23

transfer 5-24

video mode 5-24

video support 5-25

voice messaging system 5-25

TFTP

description 1-10

troubleshooting 9-4

TFTP Server 1 4-9, 8-7

TFTP Server 2 4-10, 8-9

TFTP settings 4-6

Time 8-6

time, displayed on phone 3-2

Time-of-Day Routing 5-23

Time Zone 8-6

TLS 2-8

transfer 5-24

Transmission Control Protocol

See TCP

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified Communications Manager settings 9-5

Cisco Unified IP Phone Expansion Module 7914 9-17

DHCP 9-9

DNS 9-11

DNS settings 9-5

IP addressing and routing 9-5

network connectivity 9-4

network outages 9-9

phones resetting 9-10

physical connection 9-9

security 9-12

services on Cisco Unified Communications Manager 9-6

TFTP settings 9-4

VLAN configuration 9-10

Trust List 4-46

Trust List menu

settings

CAPF Server

   1

SRST Router 4-50

Tx broadcast 8-11, 8-13

TX Buffer Full 7-16

TxCnt 7-18

Tx Collisions 8-13

Tx excessDefer 8-12

Tx excessLength 8-13

Tx Frames 7-13

Ethernet information items

Tx Frames 8-11

Tx lateCollisionlAccess Area and Network items

Tx lateCollision 8-12

Tx multicast 8-11, 8-13

TX Retransmit 7-16

TxSize 7-18

Tx totalGoodPkt 8-12

TxType 7-17

Tx unicast 8-11

U

UDI 8-5

UI Configuration menu

description 4-27

options

Auto Call Select 4-28

Auto Line Select 4-27

BLF for Call Lists 4-27

Reverting Focus Priority 4-28

Wideband Handset UI Control 4-30

Wideband Headset UI Control 4-29

uncompressed wideband 1-1

Unlock softkey 4-49

User Datagram Protocol

See UDP

User Locale 4-25, 8-9

User Locale Char Set 4-25

User Locale Version 4-25, 8-9

User Options web page

description 5-30

giving users access to 5-31, A-2

user options web page

call forward settings 5-31

users

accessing voice messaging system A-4

adding to Cisco Unified Communications Manager 5-30

configuring personal directories A-5

documentation for A-3

providing support to A-2

required information A-1

subscribing to services A-4

V

Version 8-5

Video Capability Enabled 4-31, 8-9

video mode 5-24

video support 5-25

VLAN

auxiliary, for voice traffic 2-4

configuring 4-11

configuring for voice networks 2-3

native, for data traffic 2-4

verifying 9-10

VLAN, interaction with 2-3

VLAN settings 4-6

voice messaging system 5-25

voice messaging system, accessing A-4

voice quality metrics 8-16

voice VLAN 2-4

Voice VLAN Enabled 4-39, 8-9

volume button, description of 1-5

W

wall mounting, Cisco Unified IP Phone 3-14

Web Access Enabled 4-39, 8-10

web page

about 8-1

Access 8-3, 8-11

accessing 8-2

Debug Display 8-3, 8-14

Device Information 8-2, 8-4

disabling access to 8-3

Ethernet Information 8-3, 8-11

Network 8-3, 8-11

Network Configuration 8-6

Network Configuration web page 8-2

preventing access to 8-3

Status Messages 8-3, 8-14

Stream 0 8-14

Stream 1 8-3, 8-14

Stream 2 8-3, 8-14

Stream 3 8-3, 8-14

wideband handset 4-35

option 4-30

user controllable 4-30

Wideband Handset UI Control 4-30

wideband headset 4-34

option 4-29

user controllable 4-29

Wideband Headset UI Control 4-29

X

XmlDefault.cnf.xml 2-9