Table Of Contents

Preface

Overview

Audience

Organization

Related Documentation

Obtaining Documentation and Submitting a Service Request

Document Conventions

Preface

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Overview

The Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 4.2, Cisco Unified IP Phone 7961G, 7961G-GE and 7941G, 7941G-GE provides the information you need to understand, install, configure, manage, and troubleshoot the phones on a Voice-over-IP (VoIP) network.

Because of the complexity of an IP telephony network, this guide does not provide complete and detailed information for procedures that you need to perform in Cisco Unified CallManager or other network devices. See the "Related Documentation" section.

Audience

Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the Cisco Unified IP Phone on the network.

The tasks described are administration-level tasks and are not intended for end-users of the phones. Many of the tasks involve configuring network settings and affect the phone's ability to function in the network.

Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified CallManager, many of the tasks in this manual require familiarity with Cisco Unified CallManager.

Organization

This manual is organized as follows:

Chapter	Description
Chapter 1, "An Overview of the Cisco Unified IP Phone"	Provides a conceptual overview and description of the Cisco Unified IP Phone
Chapter 2, "Preparing to Install the Cisco Unified IP Phone on Your Network"	Describes how the Cisco Unified IP Phone interacts with other key IP telephony components, and provides an overview of the tasks required prior to installation
Chapter 3, "Setting Up the Cisco Unified IP Phone"	Describes how to properly and safely install and configure the Cisco Unified IP Phone on your network
Chapter 4, "Configuring Settings on the Cisco Unified IP Phone"	Describes how to configure network settings, verify status, and make global changes to the Cisco Unified IP Phone
Chapter 5, "Configuring Features, Templates, Services, and Users"	Provides an overview of procedures for configuring telephony features, configuring directories, configuring phone button and softkey templates, setting up services, and adding users to Cisco Unified CallManager
Chapter 7, "Viewing Security Information, Model Information, Status, and Statistics on the Cisco Unified IP Phone"	Explains how to view model information, status messages, network statistics, and firmware information from the Cisco Unified IP Phone
Chapter 8, "Monitoring the Cisco Unified IP Phone Remotely"	Describes the information that you can obtain from the phone's web page, and how to use this information to remotely monitor the operation of a phone and to assist with troubleshooting
Chapter 9, "Troubleshooting and Maintenance"	Provides tips for troubleshooting the Cisco Unified IP Phone and the Cisco Unified IP Phone Expansion Module 7914
Appendix A, "Providing Information to Users Via a Website"	Provides suggestions for setting up a website for providing users with important information about their Cisco Unified IP Phones
Appendix B, "Supporting International Users"	Provides information about setting up phones in non-English environments
Appendix C, "Technical Specifications"	Provides technical specifications of the Cisco Unified IP Phone

Related Documentation

For more information about Cisco Unified IP Phones or Cisco Unified CallManager, refer to the following publications:

Cisco Unified IP Phone 7961G, 7961G-GE and 7941G, 7941G-GE

These publications are available at the following URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm

•Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Phone Guide

•Cisco Unified IP Phone 7941G and 7941G-GE Installation Guide

•Cisco Unified IP Phone 7961G and 7961G-GE Installation Guide

•Cisco Unified IP Phone Features A-Z

•Cisco Unified IP Phone Expansion Module 7914 Phone Guide

•Customizing Your Cisco Unified IP Phone on the Web

•Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series

Cisco Unified CallManager

These publications are available at the following URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm

•Cisco Unified CallManager Administration Guide

•Cisco Unified CallManager System Guide

•Cisco Unified CallManager Security Guide

•Cisco Unified CallManager Serviceability Administration Guide

•Cisco Unified CallManager Serviceability System Guide

•Cisco Unified CallManager Features and Services Guide

•Cisco Unified CallManager Bulk Administration Guide

•Troubleshooting Guide for Cisco Unified CallManager

•Installing and Configuring the Cisco Customer Directory Configuration Plugin

•Cisco Unified CallManager Compatibility Matrix

Troubleshooting

This document is available to registered Cisco.com users at the following URL: /en/US/products/hw/phones/ps379/products_tech_note09186a00800945bd.shtml

•Using the 79xx Status Information For Troubleshooting tech note

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

Document Conventions

This document uses the following conventions:

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Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.

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Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

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Warnings use the following conventions:

Warning	IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071 SAVE THESE INSTRUCTIONS
Waarschuwing	BELANGRIJKE VEILIGHEIDSINSTRUCTIES Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van de standaard praktijken om ongelukken te voorkomen. Gebruik het nummer van de verklaring onderaan de waarschuwing als u een vertaling van de waarschuwing die bij het apparaat wordt geleverd, wilt raadplegen. BEWAAR DEZE INSTRUCTIES
Varoitus	TÄRKEITÄ TURVALLISUUSOHJEITA Tämä varoitusmerkki merkitsee vaaraa. Tilanne voi aiheuttaa ruumiillisia vammoja. Ennen kuin käsittelet laitteistoa, huomioi sähköpiirien käsittelemiseen liittyvät riskit ja tutustu onnettomuuksien yleisiin ehkäisytapoihin. Turvallisuusvaroitusten käännökset löytyvät laitteen mukana toimitettujen käännettyjen turvallisuusvaroitusten joukosta varoitusten lopussa näkyvien lausuntonumeroiden avulla. SÄILYTÄ NÄMÄ OHJEET
Attention	IMPORTANTES INFORMATIONS DE SÉCURITÉ Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures ou des dommages corporels. Avant de travailler sur un équipement, soyez conscient des dangers liés aux circuits électriques et familiarisez-vous avec les procédures couramment utilisées pour éviter les accidents. Pour prendre connaissance des traductions des avertissements figurant dans les consignes de sécurité traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement. CONSERVEZ CES INFORMATIONS
Warnung	WICHTIGE SICHERHEITSHINWEISE Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu Verletzungen führen kann. Machen Sie sich vor der Arbeit mit Geräten mit den Gefahren elektrischer Schaltungen und den üblichen Verfahren zur Vorbeugung vor Unfällen vertraut. Suchen Sie mit der am Ende jeder Warnung angegebenen Anweisungsnummer nach der jeweiligen Übersetzung in den übersetzten Sicherheitshinweisen, die zusammen mit diesem Gerät ausgeliefert wurden. BEWAHREN SIE DIESE HINWEISE GUT AUF.
Avvertenza	IMPORTANTI ISTRUZIONI SULLA SICUREZZA Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare infortuni alle persone. Prima di intervenire su qualsiasi apparecchiatura, occorre essere al corrente dei pericoli relativi ai circuiti elettrici e conoscere le procedure standard per la prevenzione di incidenti. Utilizzare il numero di istruzione presente alla fine di ciascuna avvertenza per individuare le traduzioni delle avvertenze riportate in questo documento. CONSERVARE QUESTE ISTRUZIONI
Advarsel	VIKTIGE SIKKERHETSINSTRUKSJONER Dette advarselssymbolet betyr fare. Du er i en situasjon som kan føre til skade på person. Før du begynner å arbeide med noe av utstyret, må du være oppmerksom på farene forbundet med elektriske kretser, og kjenne til standardprosedyrer for å forhindre ulykker. Bruk nummeret i slutten av hver advarsel for å finne oversettelsen i de oversatte sikkerhetsadvarslene som fulgte med denne enheten. TA VARE PÅ DISSE INSTRUKSJONENE
Aviso	INSTRUÇÕES IMPORTANTES DE SEGURANÇA Este símbolo de aviso significa perigo. Você está em uma situação que poderá ser causadora de lesões corporais. Antes de iniciar a utilização de qualquer equipamento, tenha conhecimento dos perigos envolvidos no manuseio de circuitos elétricos e familiarize-se com as práticas habituais de prevenção de acidentes. Utilize o número da instrução fornecido ao final de cada aviso para localizar sua tradução nos avisos de segurança traduzidos que acompanham este dispositivo. GUARDE ESTAS INSTRUÇÕES
¡Advertencia!	INSTRUCCIONES IMPORTANTES DE SEGURIDAD Este símbolo de aviso indica peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considere los riesgos de la corriente eléctrica y familiarícese con los procedimientos estándar de prevención de accidentes. Al final de cada advertencia encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo. GUARDE ESTAS INSTRUCCIONES
Varning!	VIKTIGA SÄKERHETSANVISNINGAR Denna varningssignal signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanliga förfaranden för att förebygga olyckor. Använd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA ANVISNINGAR