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Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.1(2) SR1 (SCCP)
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.1(2) SR1 (SCCP)
Published: April 08, 2011Use these release notes with the Cisco Unified IP Phone 7960G and 7940G running SCCP firmware release 8.1(2)SR1.
This firmware release is compatible with Cisco Unified Communications Manager releases 8.x, 7.1, 7.0, 6.1 and 6.0, Cisco Unified CallManager releases 5.1, 5.0, 4.3, 4.2, 4.1, 4.0, and Cisco Unified CallManager release 3.3.
Contents
These release notes provide the following information:
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Obtaining Documentation and Submitting a Service Request
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
New and Changed Information
There is no new or changed information for firmware release 8.1(2)SR1.
Installation Notes
Before using the Cisco Unified IP Phone 7960G or 7940G with Cisco Unified Communications Manager release 7.1 or earlier, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Note
To download and install the firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240.
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Step 9
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cmterm-7940-7960-sccp.8-1-2SR1.exe
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cmterm-7940-7960-sccp.8-1-2SR1.cop
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cmterm-7940-7960-sccp.8-1-2SR1.cop.sgn
Step 10
cmterm-7940-7960-sccp.8-1-2SR1-readme.html
Follow the instructions in the Readme file to install the firmware.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
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You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
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•
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To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
Step 2
Step 3
Open Caveats
Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7960G and 7940G using the SCCP version of firmware release 8.1(2)SR1.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section
Resolved Caveats
Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7960G and 7940G using the SCCP version of firmware release 8.1(2) SR1.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 2 Resolved SCCP Caveats for the Cisco Unified IP Phone 7960G and 7940G
RTP sequence number gaps result in one way audio on Cisco Unified IP Phone 7960 Series
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
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