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Table Of Contents
Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(6) (SCCP)
No Dial Tone or Alert Signal with Cisco Unified Communications Manager 3.(x)
Obtaining Documentation, Obtaining Support, and Security Guidelines
Cisco Product Security Overview
Cisco Unified IP Phone 7960G and 7940G Release Notes for Firmware Release 8.0(6) (SCCP)
July 09, 2007
Use these release notes with a Cisco Unified IP Phone 7960G and 7940G running SCCP firmware release 8.0(6). This firmware release is compatible with Cisco Unified Communications Manager releases 6.0, 5.1, 5.0, 4.3, 4.2, 4.1, and 4.0.
Contents
These release notes provide the following information:
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Obtaining Documentation, Obtaining Support, and Security Guidelines
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Installation Notes
Before using the Cisco Unified IP Phone 7960G or 7940G with Cisco Unified Communications Manager release 4.0 or later, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the firmware, follow these steps:
Procedure
Step 1
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser
Step 2
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cmterm-7960-7940-sccp.8-0-6.exe
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cmterm-7960-7940-sccp.8-0-6.cop
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cmterm-7960-7940-sccp.8-0-6.cop.sgn
Step 3
cmterm-7960-7940-sccp.8-0-6-readme.htm
Follow the instructions in the Readme file to install the firmware.
Important Notes
This section contains these topics:
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Hookswitch Timer is Too Short
CSCsi50585—Hookswitch timer is too short on Cisco Unified IP Phone 7940. The debounce timer for the Cisco Unified IP Phone 7960G and 7940G, is increased from 100 msec to 200 msec, to eliminate call loss when performing quick, on-hook operations. Refer to Table 1 for more information on resolved defects.
No Dial Tone or Alert Signal with Cisco Unified Communications Manager 3.(x)
CSCsj84236—Dial Tone and Ring Back on Cisco Unified IP Phone 7960G and 7940G is not compatible with Cisco Unified Communications Manager 3.(x). For more information, refer to Using Bug Toolkit.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
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You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
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To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
Step 2
Step 3
Step 4
Open Caveats
There are no open defects for firmware release 8.0(6).
Resolved Caveats
Table 1 lists Severity 1, 2 and 3 defects that are resolved for Cisco Unified IP Phone 7960G and 7940G using the SCCP version of firmware release 8.0(6).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the Using Bug Toolkit.
Table 1 Resolved SCCP Caveats for Cisco Unified IP Phone 7960G and 7940G
No audio after high delay or jitter on network with G.729
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh85947
Choppy audio or jitter in incoming Realtime Transport Protocol (RTP) to Cisco Unified IP Phone 7960G causes one-way audio
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsh89961
In speakerphone disabled state, 'Dial' softkey is active in a scenario
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi18540
Cisco Unified IP Phone stops playing alerting tone after playing call waiting tone
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsi55407
Cisco Unified IP Phone stuck in a loop in the Personal Address Book
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsj09232
Cisco Unified IP Phone does not play alerting tone in certain transfer scenario
http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCsj16673
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Cisco Product Security Overview
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. If you require further assistance please contact us by sending email to export@cisco.com.
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2007 Cisco Systems, Inc. All rights reserved.
