Table Of Contents

About This Guide

Overview

Audience

Objectives

Organization

Related Documentation

Obtaining Documentation and Submitting a Service Request

Document Conventions

About This Guide

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Overview

Cisco IP Phone Administration Guide for Cisco CallManager 3.0 and 3.1, Cisco IP Phones 7960/7940/7910 provides the information you need to understand, install, configure, and manage a Cisco IP Phone on your network.

Audience

Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the Cisco IP Phone on the network.

The tasks described are considered to be administration-level tasks and are not intended for end-users of the phones. Many of the tasks involve configuring network settings and affect the phone's ability to function in the network.

Because of the close interaction between the Cisco IP Phone and Cisco CallManager, these tasks require familiarity with Cisco CallManager.

Objectives

This guide provides the required steps to get the Cisco IP Phone up and running on a voice-over-IP (VoIP) network. Because of the complexity of an IP telephony network, this guide does not provide complete and detailed information for procedures that you need to perform on the Cisco CallManager application or other network devices.

Organization

Table 1 provides an overview of the organization of this guide.

Table 1 Cisco IP Phone 7960 Administration Guide Organization 

Chapter	Description
Chapter 1, "An Overview of the Cisco IP Phone"	Provides a conceptual overview and description of the Cisco IP Phone.
Chapter 2, "Preparing to Install the Cisco IP Phone on Your Network"	Describes how the IP Phone interacts with other key IP telephony components, and provides an overview of the tasks required prior to installation.
Chapter 3, "Installing the Cisco IP Phone"	Describes how to properly and safely install and configure the Cisco IP Phone on your network.
Chapter 4, "Adding the Cisco IP Phone 7914 Expansion Module"	Describes how to install and connect one or two Cisco IP Phone 7914 Expansion Modules on the Cisco IP Phone 7960.
Chapter 5, "Configuring and Verifying Network Settings on the Cisco IP Phone"	Describes how to configure network settings, verify status, and make global changes to the Cisco IP Phone.
Chapter 6, "Configuring User Access and Features"	Provides an overview of procedures for adding users to the network, configuring corporate directories, and setting up web information services.
Chapter 7, "Troubleshooting"	Provides tips for troubleshooting the Cisco IP Phones and the Expansion Module.
Appendix A, "Technical Specifications"	Provides a reference of the detailed technical specifications of the Cisco IP Phone.
Appendix B, "Translated Safety Warnings"	Provides translations of safety warnings used in this guide.
Index	Provides reference information.

Related Documentation

For more information about Cisco IP Phones or Cisco CallManager, refer to these publications:

Cisco IP Phone Models 7960, 7940, and 7910

•Documentation Overview for the Cisco IP Phone Models 7960 and 7940

•At a Glance Cisco IP Phone Models 7960 and 7940

•Cisco IP Phone Models 7960 and 7940 User Guide

•Quick Reference Cisco IP Phone 7960/7940

•Release Notes for the IP Phone 7960/7940/7910

•Getting Started with the Cisco IP Phone 7910

•Cisco IP Phone 7910 Quick Reference Card

Cisco IP Phones Services and Features

•Personal Directory Configuration Guide

Cisco IP Phone 7914 Expansion Module

•Cisco IP Phone 7914 Expansion Module Quick Start Guide

Cisco CallManager Administration

•Cisco CallManager Administration Guide

•Cisco CallManager System Guide

•Cisco CallManager Serviceability Administration Guide

Cisco Customer Response Applications 2.2

•Cisco CallManager Extended Services Administrator's Guide

Obtaining Documentation and Submitting a Service Request

For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:

http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html

Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.

Document Conventions

This document uses the following conventions:

Convention	Description
boldface font	Commands and keywords are in boldface.
italic font	Arguments for which you supply values are in italics.
[   ]	Elements in square brackets are optional.
{ x | y | z }	Alternative keywords are grouped in braces and separated by vertical bars.
[ x | y | z ]	Optional alternative keywords are grouped in brackets and separated by vertical bars.
string	A nonquoted set of characters. Do not use quotation marks around the string or the string will include the quotation marks.
screen font	Terminal sessions and information the system displays are in screen font.
boldface screen font	Information you must enter is in boldface screen font.
italic screen font	Arguments for which you supply values are in italic screen font.
^	The symbol ^ represents the key labeled Control—for example, the key combination ^D in a screen display means hold down the Control key while you press the D key.
<   >	Nonprinting characters, such as passwords are in angle brackets.

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Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication.

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Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data.

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Warnings use the following conventions:

Warning This warning symbol means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents. (To see translations of the warnings that appear in this publication, refer to the appendix, "Translated Safety Warnings.")
Waarschuwing	Dit waarschuwingssymbool betekent gevaar. U verkeert in een situatie die lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van standaard maatregelen om ongelukken te voorkomen. (Voor vertalingen van de waarschuwingen die in deze publicatie verschijnen, kunt u het aanhangsel "Translated Safety Warnings" (Vertalingen van veiligheidsvoorschriften) raadplegen.)
Varoitus	Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan. Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista ja tavanomaisista onnettomuuksien ehkäisykeinoista. (Tässä julkaisussa esiintyvien varoitusten käännökset löydät liitteestä "Translated Safety Warnings" (käännetyt turvallisuutta koskevat varoitukset).)
Attention	Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation pouvant entraîner des blessures. Avant d'accéder à cet équipement, soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures courantes de prévention des accidents. Pour obtenir les traductions des mises en garde figurant dans cette publication, veuillez consulter l'annexe intitulée « Translated Safety Warnings » (Traduction des avis de sécurité).
Warnung	Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt. (Übersetzungen der in dieser Veröffentlichung enthaltenen Warnhinweise finden Sie im Anhang mit dem Titel "Translated Safety Warnings" (Übersetzung der Warnhinweise).)
Avvertenza	Questo simbolo di avvertenza indica un pericolo. Si è in una situazione che può causare infortuni. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti. La traduzione delle avvertenze riportate in questa pubblicazione si trova nell'appendice, "Translated Safety Warnings" (Traduzione delle avvertenze di sicurezza).
Advarsel	Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til personskade. Før du utfører arbeid på utstyr, må du være oppmerksom på de faremomentene som elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker. (Hvis du vil se oversettelser av de advarslene som finnes i denne publikasjonen, kan du se i vedlegget "Translated Safety Warnings" [Oversatte sikkerhetsadvarsler].)
Aviso	Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos fisicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis acidentes. (Para ver as traduções dos avisos que constam desta publicação, consulte o apêndice "Translated Safety Warnings" - "Traduções dos Avisos de Segurança").
Advertencia	Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse con los procedimientos estándar de prevención de accidentes. (Para ver traducciones de las advertencias que aparecen en esta publicación, consultar el apéndice titulado "Translated Safety Warnings.")
Varning!	Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med elkretsar och känna till vanligt förfarande för att förebygga skador. (Se förklaringar av de varningar som förekommer i denna publikation i appendix "Translated Safety Warnings" [Översatta säkerhetsvarningar].)