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Table Of Contents
Cisco Unified IP Conference Station 7937G Release Notes for Firmware Release 1.4(3)
Registering the Cisco Unified IP Conference Station with Cisco Unified CM
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Conference Station 7937G Release Notes for Firmware Release 1.4(3)
November 19, 2010Use these release notes with a Cisco Unified IP Conference Station 7937G running firmware release 1.4(3).
Cisco Unified IP Conference Station 7937G is compatible with Cisco Unified Communications Manager (Cisco Unified CM) releases 8.0, 7.1, 7.0, 6.1, 6.0 and Cisco Unified CallManager 5.1, 4.3, 4.2, and 4.1.
Contents
The release notes provide the following information:
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Obtaining Documentation and Submitting a Service Request
Related Documentation
Cisco Unified IP Conference Station Documentation
Refer to publications that are specific to your language, conference station model and Cisco Unified CM release. Navigate from the following URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified CM Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified CM release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified CM Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified CM release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Installation Notes
Note
Some new phones may not downgrade below 1.4(3) due to incompatible hardware.
Note
Before you use Cisco Unified IP Conference Station 7937G with Cisco Unified CM releases 8.0, 7.1, 7.0, 6.1, and 6.0 and Cisco Unified CallManager releases 5.1, 4.3, 4.2, and 4.1, you must install the latest firmware on all Cisco Unified CM servers in the cluster.
To load and install the required firmware image, follow these steps:
Procedure
Step 1
a.
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
b.
c.
d.
e.
Step 2
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cmterm-7937-sccp.1-4-3.exe
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cmterm-7937-sccp.1-4-3.cop.sgn
Step 3
cmterm-7937-sccp.1-4-3-readme.html
Registering the Cisco Unified IP Conference Station with Cisco Unified CM
To register the Cisco Unified IP Conference Station 7937G with Cisco Unified CM releases 8.0, 7.1, 7.0, 6.1, and 6.0 and Cisco Unified CallManager releases 5.1, 4.3, 4.2, and 4.1, follow these steps:
Procedure
Step 1
Step 2
The Find and List Phones window appears.
Step 3
The Add a New Phone window appears.
Note
Step 4
The Phone Configuration window appears.
Step 5
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•
•
•
Note
Step 6
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
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You can search for problems by using the Cisco Software Bug Toolkit.
To access the Bug Toolkit, you need the following items:
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•
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To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs
Step 2
Step 3
For information about how to search for bugs, create saved searches, create bug groups, etc., click Help in the Bug Toolkit page.
Open Caveats
Table 1 lists Severity 1, 2, and 3 defects that are open for the Cisco Unified IP Conference Station 7937G using firmware release 1.4(3).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 1 Open Caveats for the Cisco Unified IP Conference Station 7937G
Conference station is unable to load locale for certain hardware revisions
Conference station doesn't send ORC ACK if it receives SMT before ORC
Resolved Caveats
Table 2 lists Severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Conference Station 7937G using firmware release 1.4(3).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Documentation Updates
The following update applies to the "Setting Up the Conference Station" chapter in the Cisco Unified IP Conference Station 7937G Administration Guide for Cisco Unified Communications Manager 6.0.
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"optional third-party wireless microphone kit."Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)
© 2010 Cisco Systems, Inc. All rights reserved.
© 2010 Polycom, Inc. All rights reserved. 1725-40073-001 Rev. A9
