 Feedback
|
Table Of Contents
Cisco Unified IP Conference Station 7937G Release Notes for Firmware Release 1.4(1)
Monitoring and Recording Feature
Handling Large Cisco Unified CM Configuration Files
Registering the Cisco Unified IP Conference Station with Cisco Unified CM
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Conference Station 7937G Release Notes for Firmware Release 1.4(1)
Published: April 26, 2010Use these release notes with a Cisco Unified IP Conference Station 7937G running firmware release 1.4(1).
Cisco Unified IP Conference Station 7937G is compatible with Cisco Unified Communications Manager (Cisco Unified CM) releases 8.0, 7.1, 7.0, 6.1, 6.0 and Cisco Unified CallManager 5.1, 4.3, 4.2, and 4.1.
Contents
The release notes provide the following information:
•
Obtaining Documentation and Submitting a Service Request
Related Documentation
Cisco Unified IP Conference Station Documentation
Refer to publications that are specific to your language, conference station model and Cisco Unified CM release. Navigate from the following URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified CM Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified CM release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified CM Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified CM release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
New and Changed Information
The following information is new for Cisco Unified IP Conference Station 7937G running firmware release 1.4(1).
Monitoring and Recording Feature
Cisco Unified CM 6.0(1) or later allows a supervisor to monitor and record active calls. To enable monitoring or recording, a Cisco Unified CM administrator creates a profile for the phone type of a supervisor's phone. If a Cisco Unified CM administrator does not configure the Cisco Unified IP Conference Station 7937G to use the call monitoring or recording feature, you must update Cisco Unified CM with the latest device package from Cisco Connection Online (CCO).
Where to Find More Information
•
•
E.164 Dialing Support Feature
Cisco Unified CM 7.0(1) or later includes E.164 dialing support. Using the E.164 format, you can place calls from a directory or call list to numbers that have a + prefix. Dialing numbers with a + prefix using the keypad is not supported.
Where to Find More Information
•
•
Handling Large Cisco Unified CM Configuration Files
If you try to install firmware release 1.4(1) on Cisco Unified IP Conference Station 7937G, and the Cisco Unified CM configuration file is larger than 8K, the install will fail. To successfully install firmware release 1.4(1), follow these steps:
Procedure
Step 1
Step 2
The Enterprise Parameters Configuration window appears.
Step 3
Step 4
Step 5
The Find and List Phones window appears.
Step 6
a.
A list of phones that match the search criteria displays.
b.
The Phone Configuration window appears.
Step 7
To remove all services subscribed to the Cisco Unified IP Conference Station 7937G, refer to the Cisco Unified Communications Manager Administration Guide. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Step 8
Step 9
Step 10
Step 11
Installation Notes
Note
Some new phones may not downgrade below 1.4(1) due to incompatible hardware.
Note
Before you use Cisco Unified IP Conference Station 7937G with Cisco Unified CM releases 8.0, 7.1, 7.0, 6.1, and 6.0 and Cisco Unified CallManager releases 5.1, 4.3, 4.2, and 4.1, you must install the latest firmware on all Cisco Unified CM servers in the cluster.
To load and install the required firmware image, follow these steps:
Procedure
Step 1
a.
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240
b.
c.
Step 2
•
cmterm-7937-sccp.1-4-1.exe
•
cmterm-7937-sccp.1-4-1.cop.sgn
Step 3
cmterm-7937-sccp.1-4-1-readme.html
Step 4
Registering the Cisco Unified IP Conference Station with Cisco Unified CM
To register the Cisco Unified IP Conference Station 7937G with Cisco Unified CM releases 8.0, 7.1, 7.0, 6.1, and 6.0 and Cisco Unified CallManager releases 5.1, 4.3, 4.2, and 4.1, follow these steps:
Procedure
Step 1
Step 2
The Find and List Phones window appears.
Step 3
The Add a New Phone window appears.
Note
Step 4
The Phone Configuration window appears.
Step 5
•
•
•
•
Note
Step 6
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•
•
You can search for problems by using the Cisco Software Bug Toolkit.
To access the Bug Toolkit, you need the following items:
•
•
•
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs
Step 2
Step 3
For information about how to search for bugs, create saved searches, create bug groups, etc., click Help in the Bug Toolkit page.
Open Caveats
Table 1 lists Severity 1, 2, and 3 defects that are open for the Cisco Unified IP Conference Station 7937G using firmware release 1.4(1).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Table 1 Open Caveats for the Cisco Unified IP Conference Station 7937G
Resolved Caveats
Table 2 lists Severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Conference Station 7937G using firmware release 1.4(1).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Documentation Updates
The following update applies to the "Setting Up the Conference Station" chapter in the Cisco Unified IP Conference Station 7937G Administration Guide for Cisco Unified Communications Manager 6.0.
•
"optional third-party wireless microphone kit."Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
CCDE, CCENT, CCSI, Cisco Eos, Cisco Explorer, Cisco HealthPresence, Cisco IronPort, the Cisco logo, Cisco Nurse Connect, Cisco Pulse, Cisco SensorBase, Cisco StackPower, Cisco StadiumVision, Cisco TelePresence, Cisco TrustSec, Cisco Unified Computing System, Cisco WebEx, DCE, Flip Channels, Flip for Good, Flip Mino, Flipshare (Design), Flip Ultra, Flip Video, Flip Video (Design), Instant Broadband, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn, Cisco Capital, Cisco Capital (Design), Cisco:Financed (Stylized), Cisco Store, Flip Gift Card, and One Million Acts of Green are service marks; and Access Registrar, Aironet, AllTouch, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Lumin, Cisco Nexus, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, Continuum, EtherFast, EtherSwitch, Event Center, Explorer, Follow Me Browsing, GainMaker, iLYNX, IOS, iPhone, IronPort, the IronPort logo, Laser Link, LightStream, Linksys, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, PCNow, PIX, PowerKEY, PowerPanels, PowerTV, PowerTV (Design), PowerVu, Prisma, ProConnect, ROSA, SenderBase, SMARTnet, Spectrum Expert, StackWise, WebEx, and the WebEx logo are registered trademarks of Cisco and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1002R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2010 Cisco Systems, Inc. All rights reserved.
© 2010 Polycom, Inc. All rights reserved. 1725-40073-001 Rev. A7
