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Table Of Contents
Cisco Unified IP Phone 7931G Release Notes for Firmware Release 8.3(3) (SCCP)
Link Layer Discovery Protocol Media Endpoint Devices (LLDP-MED)
Cisco Catalyst Port Security and LLDP-MED
TabSync Does Not Connect to Cisco Unified Communications Manager
Cisco Unified IP Phone Displays XML Error with Extension Mobility
Daisy Chaining Cisco Unified IP Phones
Obtaining Documentation and Submitting a Service Request
Cisco Unified IP Phone 7931G Release Notes for Firmware Release 8.3(3) (SCCP)
Updated June, 2008Use these release notes with a Cisco Unified IP Phone 7931G running SCCP firmware release 8.3(3).
Firmware release 8.3(3) is compatible with Cisco Unified Communications Manager release 6.0.
Contents
These release notes provide the following information. You might need to notify your users about some of the information provided in this document.
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Obtaining Documentation and Submitting a Service Request
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
New and Changed Information
This section contains these topics:
•
Link Layer Discovery Protocol Media Endpoint Devices (LLDP-MED)
Connection Monitor
Connection Monitor is a feature that enables an administrator to change the amount of time that a link between a phone, which is registered with an SRST due to a failover, and a Cisco Unified Communications Manager must remain stable (with no link-flapping) before the phone falls back from SRST to the Cisco Unified Communications Manager.
The connection monitor duration is defined in the Cisco Unified Communications Manager Administration under System > Device Pool, and applies to all IP phones in a specific device pool. The default value is 120 seconds.
Link Layer Discovery Protocol Media Endpoint Devices (LLDP-MED)
Link Layer Discovery Protocol Media Endpoint Devices (LLDP-MED) is a standardized networking protocol similar to Cisco Discovery Protocol (CDP). Cisco supports LLDP-MED, so customers can use third-party devices and retain the benefits of CDP functionality.
Note
For more information on using LLDP-MED with Catalyst switches, refer to Cisco Catalyst Port Security and LLDP-MED
LLDP-MED supports the following Cisco Unified IP phone models:
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7906G
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7911G
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7931G
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7941G/7941G-GE
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7942G
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7945G
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7961G/7961G-GE
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7962G
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7965G
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7970G/ 7971G-GE
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7975G
LLDP-MED Networking Protocols
The following networking protocols are supported:
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Link Layer Discovery Protocol (LLDP)
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Link Layer Discovery Protocol-Media Endpoint Devices (LLDP-MED)
LLDP-MED Network Configuration Options
The following network configuration menu options are supported:
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LLDP: PC Port
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LLDP-MED: SW Port
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LLDP Power Priority
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LLDP Asset ID
LLDP-MED Network Configuration Items
The following network configuration items are supported:
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LLDP: PC Port
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LLDP-MED: SW Port
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LLDP Power Priority
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LLDP Asset ID
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LLDP FramesOutTotal
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LLDP AgeoutsTotal
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LLDP FramesDiscardedTotal
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LLDP FramesInErrorsTotal
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LLDP FramesInTotal
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LLDP TLVDiscardedTotal
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LLDP TLVUnrecognizedTotal
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CDP Neighbor Device ID
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CDP Neighbor IP Address
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CDP Neighbor Port
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LLDP Neighbor Device ID
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LLDP Neighbor IP Address
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LLDP Neighbor Port
Installation Notes
Before using the Cisco Unified IP Phone 7931G with Cisco Unified Communications Manager release 6.0, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
To download and install the firmware, follow these steps:
Procedure
Step 1
Go to the following URL:
http://www.cisco.com/pcgi-bin/tablebuild.pl/ip-7900ser
Step 2
To download the firmware for Cisco Unified IP Phone 7931G, click the following file and follow the prompts.
For Cisco Unified Communications Manager 6.0 and later:
cmterm-7931-sccp.8-3-3.cop.sgn
Step 3
Go back to the URL shown in Step 1, double-click the following hyperlink, and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:
cmterm-7931-sccp.8-3-3-readme.htm
Step 4
Follow the instructions in the Readme file to install the firmware.
Important Notes
This section contains these topics:
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Cisco Catalyst Port Security and LLDP-MED
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TabSync Does Not Connect to Cisco Unified Communications Manager
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Cisco Unified IP Phone Displays XML Error with Extension Mobility
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Daisy Chaining Cisco Unified IP Phones
Cisco Catalyst Port Security and LLDP-MED
Cisco Unified IP Phone firmware release 8.3(3) and later, provides support for the LLDP-MED Link Layer protocol. LLDP is a protocol similar to CDP and used for device discovery between a LAN switch and an endpoint. Some Catalyst switches running IOS earlier than 12.2(44)SE, may not support LLDP and indicate that an extra device has been connected to the switch port.
If the Catalyst switch is using Port Security to count the number of devices connected, the appearance of an LLDP packet may cause the port count to increase, and cause the switch to disable the port. Please verify that your Catalyst switch supports LLDP, or increase the port count, before deploying this firmware.
TabSync Does Not Connect to Cisco Unified Communications Manager
When you use the TabSync tool to synchronize the Windows Address Book, TabSync does not connect and an error message displays.
TabSync does not work with Cisco Unified Communications Manager release 6.0(1) and later. For more information, refer to CSCsk58101.
Cisco Unified IP Phone Displays XML Error with Extension Mobility
When you use firmware release 8.3(3) with Cisco Unified Communications Manager 6.x, you must use Cisco Unified Communications Manager engineering special release. If this is not used, you will receive an XML parse error when you login or logout of a Cisco Unified IP Phone. Contact your Cisco support representative to obtain the engineering special software. For more information, refer to CSCsj79645.
Daisy Chaining Cisco Unified IP Phones
Cisco does not support connecting an IP phone to another IP phone through the PC port. Each IP phone should directly connect to a switch port. If phones are connected together in a line (daisy chaining by using the PC port), the phones will not work.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
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All severity level 1 or 2 bugs.
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Significant severity level 3 bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
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Internet connection
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Web browser
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Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2
Log on with your Cisco.com user ID and password.
Step 3
To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.
Open Caveats
Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified IP Phone 7931G using the SCCP version of firmware release 8.3(3).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved Caveats
Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified IP Phone 7931G using the SCCP version of firmware release 8.3(3).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
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