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Contents
- Call Logs and Directories
- Call Logs
- View Call Logs
- Display Single Call Record Details
- Erase All Call Records in All Logs
- Erase All Call Records in Single Log
- Erase Single Call Record
- Dial from Call Log While Not On Another Call
- Dial from Call Log While Connected to Another Call
- Redial International Call from Missed and Received Call Logs
- Directory Features
- Corporate Directory
- Dial from Corporate Directory While Not On Another Call
- Dial from Corporate Directory While On Another Call
- Personal Directory
- Access Personal Directory for PAB and Fast Dial Codes
- Search for PAB Entry
- Dial from PAB Entry
- Delete PAB Entry
- Edit PAB Entry
- Add New PAB Entry
- Add New Fast Dial Code Without Using PAB Entry
- Search for Fast Dial Codes
- Place Call Using Fast Dial Code
- Delete Fast Dial Code
- Log Out of Personal Directory
Call Logs and Directories
This section describes how you can use call logs and directories. To access both features, use the Directories button
(
) > Directories.
Call Logs
Your phone maintains call logs. Call logs contain records of your missed, placed, and received calls.
Your phone administrator determines whether missed calls are logged in your missed calls directory for a given line appearance on your phone
- (SCCP and SIP phones) Your phone might be set up for international call logging, which is indicated by a "+" symbol on the call logs, redial, or call directory entries. See your system administrator for more information.
- (SCCP phones only) To view the complete call record of a multiparty a call (for example, of call that has been forwarded or transferred to you), highlight the call record and press Details. The Details record shows two entries for each missed or received multiparty call. The entries are listed in reverse chronological order:
- View Call Logs
- Display Single Call Record Details
- Erase All Call Records in All Logs
- Erase All Call Records in Single Log
- Erase Single Call Record
- Dial from Call Log While Not On Another Call
- Dial from Call Log While Connected to Another Call
- Redial International Call from Missed and Received Call Logs
Dial from Call Log While Not On Another Call
Procedure
Dial from Call Log While Connected to Another Call
Procedure
Redial International Call from Missed and Received Call Logs
Procedure
Step 1 Choose Step 2 Highlight the call record that you want to redial. If Details appears, the call is the primary entry of a multiparty call.
Step 3 Press EditDial. Step 4 Press and hold the "*" key for at least 1 second to add a "+" sign as the first digit in the phone number. You can add the + sign only for the first digit of the number.
Step 5 Press Dial.
Directory Features
Depending on configuration, your phone can provide corporate and personal directory features:
- Corporate Directory
Corporate contacts that you can access on your phone. Your system administrator sets up and maintains your Corporate Directory.
- Personal Directory
If available, personal contacts and associated speed-dial codes that you can configure and access from your phone and Cisco Unified Communications Manager User Options web pages. Personal Directory is comprised of Personal Address Book (PAB) and Fast Dials:
Corporate Directory
- Dial from Corporate Directory While Not On Another Call
- Dial from Corporate Directory While On Another Call
Dial from Corporate Directory While On Another Call
Procedure
Step 1 Choose Step 2 Use your keypad to enter a full or partial name and press Search. Step 3 Scroll to a listing and press Dial. Step 4 Choose a menu item to handle the original call:
- Hold: Puts the first call on hold and dials the second.
- Transfer: Transfers the first party to the second and drops you from the call. Press
again after dialing to complete the action.
- Conference: Creates a conference call with all parties, including you. Press
) again after dialing to complete the action.
- EndCall: Disconnects the first call and dials the second.
Personal Directory
The Personal Directory set contains your Personal Address Book (PAB) and Fast Dials. This section describes how to set up and use Personal Directory on your phone.
Tips
- Your system administrator can provide you the user ID and PIN that you need to log in to Personal Directory.
- Personal Directory automatically logs you out after a certain amount of time. This time limit can vary. Contact your system administrator for more information.
- Use the numbers on your keypad to enter characters on your phone screen. Use the Navigation button on your phone to move between input fields.
- Your phone might be set up for international call logging, which is indicated by a "+" symbol on the call logs, redial, or call directory entries. Contact your system administrator for more information.
- Access Personal Directory for PAB and Fast Dial Codes
- Search for PAB Entry
- Dial from PAB Entry
- Delete PAB Entry
- Edit PAB Entry
- Add New PAB Entry
- Add New Fast Dial Code Without Using PAB Entry
- Search for Fast Dial Codes
- Place Call Using Fast Dial Code
- Delete Fast Dial Code
- Log Out of Personal Directory
Related Information
Add New PAB Entry
Procedure
Step 1 Access Personal Directory. Step 2 Choose Personal Address Book. Step 3 Press Submit to access the Search page. You do not need to input search information first. Step 4 Press New. Step 5 Use your phone keypad to enter a name and email information. Step 6 Choose Phones and use the keypad to enter phone numbers. Be sure to include any necessary access codes such as 9 or 1. Step 7 Choose Submit to add the entry to the database.
, and choose