Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide
User Options
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Contents

User Options

Your Cisco Unified Wireless IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your Cisco Unified Communications Manager User Options web pages, where you can control features, settings, and services for your wireless IP phone. This section includes information for:

User Options Web Pages with Cisco Unified Communications Manager Release 4.3 and Later

This section describes how to access your User Options web pages and how to subscribe to phone services when you are connected to a Cisco Unified Communications Manager Release 4.3 or later system. For more details about the features you can configure and the phone services to which you can subscribe, refer to Customizing Your Cisco IP Phone on the Web at the following URL: http:/​/​www.cisco.com/​en/​US/​products/​hw/​phones/​ps379/​products_​user_​guide_​list.html

User Options Web Pages Usage

This section describes how to log in and select a phone device for Cisco Unified Communications Manager Release 4.3 or later User Options web pages.

Log In to User Options Web Pages

Procedure
    Step 1   Obtain a User Options URL, user ID, and default password from your system administrator.
    Step 2   Open a web browser on your computer, enter the URL, and log in.

    The Cisco Unified Communications Manager User Options main web page appears.

    Select Device After Log In

    Procedure
      Step 1   From the general menu, select your device type (phone model) in the Select a device drop-down list. The context-sensitive menu appears with options appropriate for the Cisco Unified Wireless IP Phone.
      Step 2   Make changes to the options for your Cisco Unified Wireless IP Phone.

      User Options Web Pages Navigation Tips

      • Select your device from the menu page to see all of your options.
      • Click Update to apply and save your changes.
      • Click Return to the Menu to get back to the context-sensitive menu.
      • Click Log Off to exit the User Options pages.

      Phone Services Subscriptions

      Before you can access subscription phone services on your phone, you need to subscribe to them by using your computer to access the User Options web pages.

      Phone services can include:

      • Web-based information, such as stock quotes, movie listings, and weather reports
      • Network data, such as corporate calendars and searchable directories
      • Phone features, such as the Fast Dial service and a Personal Address Book

      For more information, see Customizing Your Cisco IP Phone on the Web at:

      http:/​/​www.cisco.com/​en/​US/​products/​hw/​phones/​ps379/​products_​user_​guide_​list.html

      Related Information

      Subscribe to Service

      Procedure
        Step 1   From the main menu, choose Configure your Cisco IP Phone Services.
        Step 2   Select a service from the Available Services drop-down list and click Continue.
        Step 3   Enter more information upon request (such as a zip code or PIN).
        Step 4   Click Subscribe.

        Change or End Subscriptions

        Procedure
          Step 1   From the main menu, choose Configure your Cisco IP Phone Services.
          Step 2   Click a service in the Your Subscribed Services section.
          Step 3   Click Update after making changes, or click Unsubscribe.

          Access Service on Phone

          Procedure
            Step 1   Choose (Services) > (Service Name) .
            Step 2   Select the service that you want.

            User Options Web Pages with Cisco Unified Communications Manager Release 5.1 and Later

            This section describes how to access your User Options web pages and how to subscribe to phone services when you are connected to a Cisco Unified Communications Manager Release 5.1 or later system. Use these sections for more details about accessing the User Options web pages and configuring features and subscribing to phone services.

            User Options Web Pages Usage

            This section describes how to log in and select a phone device for Cisco Unified Communications Manager Release 5.1 or later User Options web pages.

            Log In to User Options Web Pages

            Procedure
              Step 1   Obtain a User Options URL, user ID, and default password from your system administrator.
              Step 2   Open a web browser on your computer, enter the URL, and log in.
              Step 3   If prompted to accept security settings, click Yes or Install Certificate.

              The Cisco Unified Communications Manager User Options main web page appears. From this page, you can choose User Options to access User Settings, Directory features, a Personal Address Book, and Fast Dials.

              Select Device After Login

              Procedure
                Step 1   After you have logged in to your User Options web pages, choose User Options > Device.

                The Device Configuration page appears.

                Step 2   If you have multiple devices assigned to you, verify that the appropriate device (phone model or Extension Mobility profile) is selected. If necessary, choose another device from the Name drop-down menu.

                Configure User Features

                Procedure
                Choose User Options to access these features:
                • User Settings
                • Directory
                • Personal Address Book
                • Fast Dials

                Configure Phone Settings

                Procedure
                Choose toolbar buttons to access these phone-specific options:
                • Line settings
                • Speed dials
                • Phone services
                • Service URL

                Return to Device Configuration Page

                Use the Device Configuration page to access all of the configuration options available for your phone (other pages might not provide access to all options).

                Procedure
                Choose User Options > Device from any page to verify that you are configuring the correct device or to change devices.

                Features and Services Setup From Web

                These topics describe how to configure features and services from your User Options web pages after logging in.

                Related Information

                Speed Dial on Web

                Depending on configuration, your phone can support several speed-dial features that are set up from the web:

                • Line View Speed Dials
                • Abbreviated Dials
                • Fast Dials

                Note

                For help using speed-dial features, see Speed Dial.

                Tips
                • You can have up to six numbers appear in your Line View screen (a combination of line and speed-dial numbers).
                • If your speed-dial label contains more than 11 characters, use a shorter label because labels are shortened from the left. For example, "Customer Service" displays as "…er Service" on the screen.
                Set Up Line View Speed-Dial Numbers
                Procedure
                  Step 1   Select the name for the device.
                  Step 2   Click Speed Dials.
                  Step 3   Enter a phone number as you would dial it.
                  Step 4   Enter a label for the speed-dial number that is 11 characters or less.
                  Step 5   Click Save.
                  Note   

                  If you have speed dials configured in your Line View, the speed-dial label appears next to the icon.

                  Set Up Abbreviated Dials
                  Procedure
                    Step 1   Select the name for the device.
                    Step 2   Click Speed Dials.
                    Step 3   Enter a phone number as you would dial it and label for an Abbreviated Dialing code.
                    Step 4   Click Save.
                    Note   

                    Make note of the number for the Abbreviated Dialing Code. Use this code with Options > AbbrDial to access the abbreviated-dial number.

                    Fast Dials Setup

                    For more information, see Personal Directory on Web.

                    You can also set up Fast Dials on your phone. See the Personal Directory.

                    Personal Directory on Web

                    The Personal Directory feature set that you can access on your computer consists of:

                    • Personal Address Book (PAB)
                    • Fast Dials
                    • Address Book Synchronization Tool (TABSynch)

                    Note

                    You can also access PAB and Fast Dials from your phone.

                    Tips
                    • You can create up to 500 Fast Dial and PAB entries.
                    • You can create a new Fast Dial entry without using a PAB entry. Such Fast Dial entries, which are labeled "raw" in the User Options web pages, do not display a configurable text label.
                    Related Information
                    Add New PAB Entry on Web
                    Procedure
                      Step 1   Choose User Options > Personal Address Book.
                      Step 2   Click Add New.
                      Step 3   Enter information for the entry.
                      Step 4   Click Save.
                      Search for PAB Entry on Web
                      Procedure
                        Step 1   Choose User Options > Personal Address Book.
                        Step 2   Specify search information and click Find.
                        Note   

                        To locate all entries, leave search information blank and click Find.

                        Edit PAB Entry on Web
                        Procedure
                          Step 1   Search for a PAB entry.
                          Step 2   Click a name or nickname.
                          Step 3   Edit the entry as needed and click Save.
                          Delete PAB Entry on Web
                          Procedure
                            Step 1   Search for a PAB entry.
                            Step 2   Select one or more entries.
                            Step 3   Click Delete Selected.
                            Assign Fast Dial Code to PAB Entry on Web
                            Procedure
                              Step 1   Create a PAB entry.
                              Step 2   Choose User Options > Fast Dials.
                              Step 3   Click Add New.
                              Step 4   Change the Fast Dial code, if desired.
                              Step 5   Use the Search Options area to find the appropriate PAB entry.
                              Step 6   Click a phone number in the Search Results area.
                              Step 7   Click Save.
                              Related Information
                              Assign Fast Dial Code to Phone Number (Without Using PAB Entry) on Web
                              Procedure
                                Step 1   Choose User Options > Fast Dials.
                                Step 2   Click Add New.
                                Step 3   Change the Fast Dial code, if desired.
                                Step 4   Enter a phone number.
                                Step 5   Click Save.
                                Search for Fast-Dial Entry on Web
                                Procedure
                                  Step 1   Choose User Options > Fast Dials.
                                  Step 2   Specify search information and click Find.
                                  Edit Fast-Dial Phone Number on Web
                                  Procedure
                                    Step 1   Choose User Options > Fast Dials.
                                    Step 2   Search for the Fast Dial entry that you want to edit.
                                    Step 3   Click a component of the entry.
                                    Step 4   Change the phone number.
                                    Step 5   Click Save.
                                    Delete Fast Dial Entry on Web
                                    Procedure
                                      Step 1   Search for a Fast Dial.
                                      Step 2   Select one or more entries.
                                      Step 3   Click Delete Selected.
                                      Address Book Synchronization Tool

                                      You can use the Address Book Synchronization tool (TABSynch) to synchronize your existing Microsoft Windows Address Book (if applicable) with your PAB. Then you can access entries from your Microsoft Windows Address Book on your wireless IP phone and User Options web pages. Your system administrator can give you access to TABSynch and provide detailed instructions.

                                      Phone Services Setup on Web

                                      Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). You must first subscribe to a phone service before accessing it on your phone.

                                      Subscribe to Service on Web
                                      Procedure
                                        Step 1   Select the name for the device.
                                        Step 2   Click Phone Services.
                                        Step 3   Click Add New.
                                        Step 4   Choose a service from the drop-down list and click Next.
                                        Step 5   Change the service label or enter additional service information, if available (optional).

                                        If the label contains more than 11 characters, use a shorter name because labels are shortened from the left. For example, "Customer Service" displays as …er Service on the screen.

                                        Step 6   Click Save.
                                        Search for Services on Web
                                        Procedure
                                          Step 1   Select a device.
                                          Step 2   Click Phone Services.
                                          Step 3   Click Find.
                                          Change or End Services on Web
                                          Procedure
                                            Step 1   Search for services.
                                            Step 2   Select one or more entries.
                                            Step 3   Click Delete Selected.
                                            Change Service Name on Web
                                            Procedure
                                              Step 1   Search for services.
                                              Step 2   Click on the service name.
                                              Step 3   Change the information and click Save.
                                              Add Service to Available Screen Slot on Web
                                              Procedure
                                                Step 1   Select a device.
                                                Step 2   Click Service URL.

                                                If you do not see this option, ask your system administrator to configure a service URL button for your phone.

                                                Step 3   Choose a service from the Button Service drop-down list.
                                                Step 4   If you want to rename the service, edit the label fields.

                                                Your phone uses the ASCII Label field if the phone does not support double-byte character sets.

                                                Step 5   Click Save.
                                                Step 6   Click Reset to reset your phone and see the new label. You cannot see the label until the phone resets.
                                                Access Phone Service on Web

                                                Note

                                                The services available on your phone depend on the phone system configuration and the services you subscribed to. Ask your system administrator for more information.

                                                Procedure
                                                  Step 1   Choose > (Service Name).

                                                  If only one service is configured, the service opens by default.

                                                  Step 2   If more than one service is configured, select an option from the menu on the phone screen.

                                                  User Settings on Web

                                                  User settings include your password, PIN, and language (locale) settings. Your PIN and password allow you to access different features and services.

                                                  Tips
                                                  • Use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone.
                                                  • Use your password to log in to your User Options web pages and Cisco Web Dialer on your personal computer.
                                                  • For more information about these services, ask your system administrator.
                                                  Change Password on Web
                                                  Procedure
                                                    Step 1   Choose User Options > User Settings.
                                                    Step 2   In the Browser Password area, enter the password.

                                                    A password must be 5 to 127 characters.

                                                    Step 3   Click Save.
                                                    Change PIN on Web
                                                    Procedure
                                                      Step 1   Choose User Options > User Settings.
                                                      Step 2   In the Phone PIN area, enter the PIN.

                                                      A PIN must be 5 to 20 numbers.

                                                      Step 3   Click Save.
                                                      Change Language (Locale) for User Options Web Pages on Web
                                                      Procedure
                                                        Step 1   Choose User Options > User Settings.
                                                        Step 2   In the User Locale area, choose an item from the Locale drop-down list.
                                                        Step 3   Click Save.
                                                        Change Language (Locale) for Phone Screen on Web
                                                        Procedure
                                                          Step 1   Go to the Device Configuration page by choosing User Options > Device.
                                                          Step 2   Choose an item from the User Locale drop-down list.
                                                          Step 3   Click Save.

                                                          Line Settings on Web

                                                          Line settings affect a specific phone line (directory number) on your phone. Line settings can include call-forwarding and line labels.


                                                          Note
                                                          • You can set up call forwarding (for your primary phone line) directly on your phone. See Call Forward.
                                                          • To learn about phone settings that you can access directly on your phone, see Phone Customization.
                                                          Tip

                                                          You cannot change the Ring Settings for the phone from the User Options web pages.

                                                          Set Up Call Forwarding per Line on Web
                                                          Procedure
                                                            Step 1   Select the name for the device.
                                                            Step 2   Click Line Settings.
                                                            Step 3   If you have more than one directory number (line) assigned to your phone, verify that the appropriate line is selected or choose a new one.
                                                            Step 4   In the Incoming Call Forwarding area, choose call forwarding settings for various conditions.
                                                            Step 5   Click Save.
                                                            Change Voice Message Indicator Setting Per Line on Web
                                                            Procedure
                                                              Step 1   Select your device.
                                                              Step 2   Click Line Settings.
                                                              Step 3   If you have more than one directory number (line) assigned to your phone, verify that the appropriate line is selected or choose a new one.
                                                              Step 4   In the Message Waiting Lamp area, choose from various settings.

                                                              Typically, the default message waiting setting prompts your phone to display a light and a message to indicate a new voice message.

                                                              Step 5   Click Save.
                                                              Change or Create Line Text Label that Appears on Phone Screen on Web
                                                              Procedure
                                                                Step 1   Select your device.
                                                                Step 2   Click Line Settings.
                                                                Step 3   If you have more than one directory number (line) assigned to your phone, verify that the appropriate line is selected or choose a new one.
                                                                Step 4   In the Line Text Label area, enter a text label.

                                                                If the label contains more than 11 characters, use a shorter name because labels are shortened from the left. For example, "Customer Service" displays as …er Service on the screen.

                                                                Step 5   Click Save.

                                                                Cisco WebDialer

                                                                Cisco WebDialer allows you to make calls on your wireless IP phone to directory contacts by clicking items in a web browser. Your system administrator must configure this feature for you.

                                                                Use Web Dialer with User Options Directory
                                                                Procedure
                                                                  Step 1   Log in to your User Options web pages.
                                                                  Step 2   Choose User Options > Directory and search for a coworker.
                                                                  Step 3   Click the number that you want to dial.
                                                                  Step 4   If this is your first time using Web Dialer, set up preferences and click Submit.
                                                                  Step 5   If the Make Call page appears, click Dial.
                                                                  Step 6   The call is now placed on your phone.
                                                                  Step 7   To end a call, click Hangup or disconnect from your phone.
                                                                  Related Information
                                                                  Use WebDialer with Another Online Corporate Directory (not User Options Directory)
                                                                  Procedure
                                                                    Step 1   Log in to a WebDialer-enabled corporate directory and search for coworkers.
                                                                    Step 2   Click the number that you want to dial.
                                                                    Step 3   When prompted, enter your user ID and password.
                                                                    Step 4   If this is your first time using WebDialer, set up your preferences and click Submit.
                                                                    Step 5   If the Make Call page appears, click Dial.

                                                                    The call is now placed on your phone.

                                                                    Step 6   To end a call, click Hangup or disconnect from your phone.
                                                                    Log Out of Web Dialer
                                                                    Procedure
                                                                    Click the logout icon in the Make Call or Hang Up page.

                                                                    Set Up, View, or Change Web Dialer Preferences
                                                                    Procedure
                                                                      Step 1   Access the Preferences page.

                                                                      The Preferences page appears the first time that you use WebDialer, after you click the number that you want to dial.

                                                                      Step 2   To return to Preferences in the future, click the Preferences icon from the Make Call or Hang Up page.

                                                                      The Preferences page contains the following options:

                                                                      Preferred language

                                                                      Determines the language used for WebDialer settings and prompts.

                                                                      Use permanent device

                                                                      Identifies the wireless IP phone and directory number (line) that you use to place Web Dialer calls. If you have one phone with a single line, the appropriate phone and line are automatically selected. Otherwise, choose a phone or line. Phones are specified by host name.

                                                                      To display the host name on your phone, choose (Settings) > Network Profile > Network Configuration > Host Name.

                                                                      Use Extension Mobility

                                                                      If selected, prompts WebDialer to use the wireless IP phone that is associated with your Extension Mobility profile (if available).

                                                                      Do not display call confirmation

                                                                      If selected, prompts WebDialer to suppress the Make Call page. This page appears by default after you click a phone number in a Web-Dialer-enabled online directory.