Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G User Guide
Features of Your Cisco Unified Wireless IP Phone

Features of Your Cisco Unified Wireless IP Phone

This chapter describes the features of the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G.

Cisco Unified Wireless IP Phone 7925G and 7926G

The Cisco Unified Wireless IP Phone 7925G and 7926G are 802.11 dual-band wireless devices that provide comprehensive voice communications in conjunction with Cisco Unified Communications Manager and with Cisco Aironet 802.11b/g and Cisco Aironet 802.11a access points (APs) in a private business communications network.

The phone is a qualified Bluetooth wireless device (Qualified Device ID [QDID] B014396). The phone provides voice communication over the same wireless LAN that your computer uses, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.

The following figure shows the Cisco Unified Wireless IP Phone 7925G. The Cisco Unified Wireless IP Phone 7926G looks similar.



This phone model, like other network devices, must be configured and managed. This phone encodes G.711a, G.711u, G.729a, G.729ab, and G.722/iLBC codecs, and decodes G.711a, G711b, G.711u, G.729, G729a, G729b, and G729ab codecs. The phone also supports uncompressed wideband (16 bits, 16 kHz) audio.

The Cisco Unified Wireless IP Phone 7925G and 7926G is hearing aid compatible (HAC) but do not have any TTY features. They have a centered "dot" or "nib" on the 5 key that is a tactile identifier.

The physical characteristics include:

  • Resistance to damage from dropping the phone
  • Tolerance of antibacterial and alcohol-based wipes
  • Latex- and lead-free
  • Resistance against liquid splashes
  • Dust resistance
  • Shockproof and vibration-proof
  • USB 1.1 interface

In addition to basic call-handling features, your phone can provide enhanced productivity features that extend your call-handling capabilities.

Depending on the configuration, your phone supports:

  • Use of Bluetooth wireless headsets, including certain hands-free call features
  • Wireless access to your phone number and the corporate directory
  • A local phone book that can store up to 200 contacts and speed-dial hot keys that can be assigned to phone book contacts
  • Access to network data, XML applications, and web-based services
  • Online customizing of phone features and services from your User Options web pages
  • An online help system that displays information on the phone screen

The Cisco Unified Wireless IP Phone 7926G contains a bar code scanner.

Cisco Unified Wireless IP Phone 7925G-EX

Your Cisco Unified Wireless IP Phone 7925G-EX is an Atmospheres Explosibles (ATEX) Zone 2/Class 22 and Canadian Standards Association (CSA) Division 2/Class 1 certified full-feature telephone. The phone is certified for use in potentially explosive environments in the gas, oil, and chemical production fields as well as dust-filled environments. The phone has Ingress Protection 64 (IP 64) level protection, indicating dust-tight equipment that is protected against splashing water. The phone has an industry-standard yellow styling that offers fast recognition in emergency situations.

The phone is a qualified Bluetooth wireless device (Qualified Device ID [QDID] B014396). The phone provides voice communication over the same wireless LAN that your computer uses, allowing you to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on.

The following figure shows the Cisco Unified Wireless IP Phone 7925G-EX.



This phone model, like other network devices, must be configured and managed. This phone encodes G.711a, G.711u, G.729a, G.729ab, and G.722/iLBC codecs, and decodes G.711a, G711b, G.711u, G.729, G729a, G729b, and G729ab codecs. The phone also supports uncompressed wideband (16 bits, 16 kHz) audio.

The Cisco Unified Wireless IP Phone 7925G-EX is hearing aid compatible (HAC) but does not have any TTY features. It also has a centered "dot" or "nib" on the 5 key that is a tactile identifier.

The physical characteristics include:

  • Atmospheres Explosibles (ATEX) Zone 2/Class 22 certification prevents ignition of surrounding gas vapors by the phone.
  • Canadian Standards Association (CSA) Division 2/Class 1 certification provides access to mobile collaborative communications.
  • Industry-standard yellow styling offers fast recognition in emergency situations.
  • Ingress Protection 64 (IP 64) level protection, indicating dust-tight equipment which is protected against splashing water.
  • The large 2-inch color (176 x 220 pixels) display makes viewing easy.
  • Resistance to damage from dropping the phone.
  • Tolerance of antibacterial and alcohol-based wipes.
  • Latex- and lead-free.
  • Shockproof and vibration-proof.
  • USB 1.1 interface.

Note


ATEX Zone 2 certification: Zone 2 is defined as an area in which an explosive gas atmosphere is not likely to occur in normal operation and if it does occur, is likely to do so only infrequently and will exist for a short period only (for example, less than 10 hours per year).



Note


CSA Class 1 Division II certification: Class 1 is a location where a quantity of flammable gas or vapor sufficient to produce an explosive or ignitable mixture may be present in the air. Division II is a location where a classified hazard does not normally exist but is possible under abnormal conditions.


In addition to basic call-handling features, your phone can provide enhanced productivity features that extend your call-handling capabilities.

Depending on the configuration, your phone supports:

  • Use of Bluetooth wireless headsets, including certain hands-free call features
  • Wireless access to your phone number and the corporate directory
  • A local phone book that can store up to 200 contacts and speed-dial hot keys that can be assigned to phone book contacts
  • Access to network data, XML applications, and web-based services
  • Online customizing of phone features and services from your User Options web pages

Potentially Explosive Environments

Your Cisco Unified Wireless IP Phone 7925G-EX is ATEX Zone 2 and CSA Class 1 Division II certified equipment. This means the phone can be operated in an area in which an explosive gas atmosphere is not likely to occur in normal operation and if it does occur, is likely to do so only infrequently and will exist for a short period only (for example, less than 10 hours per year). The phone can also be operated in a location where a quantity of flammable gas or vapor sufficient to produce an explosive or ignitable mixture may be present in the air and where a classified hazard does not normally exist but is possible under abnormal conditions.

Buttons and Hardware

The following figure shows the Cisco Unified Wireless IP Phone 7926G. The Cisco Unified Wireless IP Phone 7925G and 7925G-EX are similar in appearance to the Cisco Unified Wireless IP Phone 7926G. The following table describes the functions of the keys on the phones.



1

Indicator light (LED)

Provides these indications:

  • Solid red: Phone is connected to AC power source and battery is charging.
  • Solid green: Phone is connected to AC power source and battery is fully charged.
  • Fast blinking red: There is an incoming call. Phone can be charging or fully charged.
  • Slow blinking red: There is a voice message. When phone is connected to AC power source, the red light displays longer than when using only the battery.
  • Slow blinking green (every 2 seconds): Phone is using only battery power. Phone is registered with the wireless network and is within service coverage area.

2

Headset port with cover

Port for plugging in a headset or ear bud has a protective cover.

3

Speaker button

Toggles the speaker mode on or off for the phone.

4

Right softkey button

Activates the Options menu for access to the list of softkeys. Sometimes displays a softkey label.

5

Navigation button

Accesses these menus and lists from the main screen:

Directory

Line View

Settings

Services

Allows you to scroll up and down menus to highlight options and to move left and right through phone numbers and text entries.

6

Select button

Activates the Help menu from the main screen.

Allows you to select a menu item, a softkey, a call, or an action.

7

Power/End button (red)

Turns the phone on or off, ends a connected call, or silences the ring during an incoming call.

When you use menus, acts as a shortcut to return to the main screen.

8

Pound (#) key

Allows you to lock the keypad.

Allows you to enter these special characters when you are entering text: # ? ( ) [ ] { }

9

Zero (0) key

Enters "0" when you dial a number. Allows you to enter a space or these special characters when you are entering text: , . ‘ “ | _ ~ ’

10

Asterisk (*) key

Toggles between ring and vibrate mode.

Allows you to enter these special characters when you are entering text: * + - / = \ : ;

11

Keypad

Allows you to dial numbers, enter letters, and choose menu items by number.

12

One (1) key

Enters "1" when you dial a number. Allows you to access voice mail.

Allows you to enter these special characters when you are entering text: ! @ < > $ % ^ &

13

Answer/Send button (green)

Allows you to answer a ringing call or, after dialing a number, to place the call.

14

Left softkey button

Activates the softkey option displayed on the screen.

When you set it up, allows you to directly access your messages or open the Phone Book when the phone is idle.

15

Mute button

Toggles the mute feature on or off.

16

Volume button

When the phone is idle, allows you to control the ring volume, turn on the vibrate option, or turn off the ring.

When an incoming call is ringing, allows you to press this button once to silence the ring for the call.

During a call, allows you to control the speaker volume for the handset, headset, and speaker mode.

When the phone is docked in the desktop charger, the volume button on the phone controls the volume of the charger speaker.

17

Application button

Use with XML applications, such as Push to Talk or other services.

18

Bar code scanner

Use with Java MIDlet applications to allow you to scan bar codes.

Note   

Available only on the Cisco Unified Wireless IP Phone 7926G.

Phone Screen Features

Because the Cisco Unified Wireless IP Phone has only two softkey buttons, the Options softkey displays the list of available feature options for the phone. The features in the Options list change depending on whether the phone is idle or in an active call. This is what your main screen looks like with the Options list open:



1

Phone Status line

Displays the following icons (if active) and your directory number:

Battery icon: Indicates the level of charge in battery



Battery removal icon: Indicates the battery is removed or is not recognized

Signal icon: Indicates the degree of signal strength

 

Dock icon: Indicates that the phone is docked in the Cisco Unified Wireless IP Phone 7925G Desktop Charger.

Key Lock icon: Indicates the keypad is locked

Speaker icon: Indicates speaker mode is active

Mute icon: Indicates mute is active

Headset icon: Indicates headset is active

Ringer Off icon: Indicates the phone alert is silent

Vibrate icon: Indicates the phone alert is vibrate only

Vibrate and Ring icon: Indicates the phone alert is vibrate and ring

Voice Message icon: Indicates you have a voice message

Application icon: Indicates the application (such as Push to Talk) is active

Bluetooth icon: Indicates the Bluetooth setting is enabled

Bluetooth icon: Indicates a Bluetooth device is connected

10140

Primary Phone line: Displays the phone number (directory number) for your primary phone line

2

Date and Time line

12:39 06/20/06

Displays time and date information

3

Options Menu

Displays softkey features for the current call state

4

Softkey labels area

Ph Book - Options

Displays softkey options and provides access to the Options list of softkey features

Displays the active navigation arrows for the menu or screen

5

Status and information

Your current options

Provides phone status or instructions

6

Main screen

Displays four menu icons and Help

Home Screen

When your phone is idle, the home screen displays. A home screen can be the main screen or Line View. Your system administrator determines how the home screen displays on your phone.

The following figure is a home screen with the main screen displayed.



The following figure is a home screen in Line View. To access the main screen, press .



Feature Buttons and Menus

From the main screen, you can use the Navigation button to access feature menus.

If you want to...

Then...

Open a feature menu

Press an arrow on the Navigation button to access one of these menus from the main screen:

Directory

Line View

Settings

Services

Scroll through a menu or list

Press the Navigation button up or down.

Select a menu option

Perform one of these actions:

  • Press the keypad number key for the item.
  • Scroll to highlight the item, and then press the button (center of the Navigation button).

Go back one level in a feature menu

Press Back.

Note   

To close the menu and return to the main screen, press from any menu level.

Reposition the cursor to edit a phone number or name

Press the Navigation button left or right.

Select a highlighted call or option

Press .

Access Help

From the main screen, press .

Phone Help System

Your phone provides an online help system. Help topics appear on the screen.

If you want to...

Then...

View the main menu

Press and wait a few seconds for the menu to display.

Main menu topics include:

  • About Your Cisco Unified IP Phone: Details about your phone
  • How do I...?: Procedures for common phone tasks
  • Calling Features: Descriptions and procedures for calling features
  • Help: Tips on using and accessing Help

Get help using Help

Press , wait for the online help main menu to display, and then choose Help.

Phone Buttons

The phone keypad and buttons provide shortcuts to frequently used functions.

If you want to …

Then see …

Lock the phone keypad

Keypad Automatic Lock

Unlock the phone keypad

Keypad Automatic Lock

Toggle between ring and vibrate mode

Custom Ringtones

Listen to voice messages

Voice messages

Adjust the volume during a call

Custom Volume Settings

Change the ring pattern for your calls

Custom Ringtones

Line and Call Terms

The terms lines and calls can be confusing. The following descriptions clarify these terms:

Lines

Each line corresponds to a directory number or intercom number that others can use to call you. Your phone supports up to six lines. To see your phone lines, press to open Line View. You have as many lines as you have directory numbers with phone line icons in the Line View list.

Calls

Each line can support multiple calls, typically up to four calls. Your phone can support up to 24 connected calls, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

Line and Call Icons

This is what your main screen looks like with two active calls, one on hold (23827) and another connected (3956933).



1

Phone Status line

Icons and your directory number

2

Call Activity area

Calling party information, connection duration, and call state icon

3

Status line

Status of the selected line

4

Softkey labels

Call feature and Options list

Your phone displays the following icons to help you determine the line and call state.

Icon

Line or call state

Description

On-hook line

No call activity on this line.

Off-hook line

Line in use, but not connected to a call.

Connected call

You are connected to the other party.

Incoming call, or Busy Lamp Field (BLF)-monitored line is ringing (BLF Pickup)

See Line State (BLF).

BLF-monitored line is idle

See Line State (BLF).

BLF-monitored line is in-use

See Line State (BLF).

BLF-monitored line is in Do Not Disturb state

See Line State (BLF).

BLF indicator is unavailable for this line

See Line State (BLF).

Remote line in use

A shared line is in use remotely. See Shared Line.

Call on hold

You have put this call on hold. See Hold and Resume.

Call forward enabled

You have forwarded your primary line. See Call Forward.

Authenticated call

See Suspicious Call Trace.

Encrypted call

See Suspicious Call Trace.

Idle Intercom line

The intercom line is not in use. See Intercom Call.

One-way Intercom call

The intercom line is sending or receiving one-way audio. See Intercom Call.

Two-way Intercom call

The recipient pressed the intercom line to activate two-way audio with the caller. See Intercom Call.

Out-of-Range Alerts

Your system administrator can configure your phone to send you an audible alert (beep) when you are out of range of the wireless network. When you hear the alert, the (no signal) icon displays on the phone screen.

When you are out of range of the wireless network, you cannot use the phone for features requiring a wireless network connection, such as making and receiving calls.

If your system administrator enabled the out-of-range alert, depending on the configuration, you might hear a beep only once, or every 10, 30, or 60 seconds until you are back within range of the wireless network.

To reconnect to the wireless network after you hear the alert, move to another location until you see the signal icon on the phone screen again.

Feature Availability

The operation of your Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G and the features available to you may vary, depending on the call processing agent used by your company and also on how your company’s phone support team has configured your phone system. Therefore, some of the features included in this guide might not be available to you or might work differently on your phone system. Contact your support desk or system administrator for information about feature operation or availability.

Bluetooth Wireless Headset Support

The Cisco Unified Wireless IP Phone supports the use of Bluetooth wireless headsets. For information about using headsets, see Headset Information and Handset, Headset, and Speakerphone.

Hands-free Profile Support

Your phone supports certain features of the Hands-free Profile. The Hands-free Profile is a standard set of features that enable you to use hands-free devices (such as Bluetooth wireless headsets) to perform certain tasks without having to handle the phone. For example, instead of pressing Redial on your phone, you can redial a number from your Bluetooth wireless headset according to instructions from the headset manufacturer.

These hands-free features apply to Bluetooth wireless headsets used with your Cisco Unified Wireless IP Phone:

  • Redial: Recalls the last number dialed.
  • Reject incoming call: Uses the iDivert option to direct the call to voicemail.
  • Three-way calling: When there is an active call and another incoming call or call on hold, you may choose to handle the calls in one of two ways:
    • End the active call and answer or resume a waiting call.
    • Put the active call on hold and answer or resume a waiting call.

Note


Hands-free devices may differ in how features are activated. Hands-free device manufacturers may also use different terms when referring to the same feature.

For more information on using hands-free features, see the documentation provided by the device manufacturer.


Phone Cleaning

Gently wipe the phone screen and phone with a soft, dry cloth or a moist wipe.


Note


The Cisco Unified Wireless IP Phone 7925G and 7926G are resistant to dust and spills, but if you wish to further protect your phone, you can purchase a silicon case for it. For more information, see the Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Accessory Guide.