Table Of Contents

A - B - C - D - E - F - G - H - I - K - L - M - N - O - P - Q - R - S - T - U - V - W -

Index

A

Abbreviated Dialing 29

Abbreviated Dialing (Off-hook) 30

Address Book Synchronization Tool 62

answering calls 18

Applications Menu button 10

Applications menus, using 12

ASCII label field support 63

authenticated calls 35

Auto Dial 15

AutoAnswer 18

B

barge

and privacy 35

and shared lines 33

using 34

buttons, identifying 9

C

call forwarding 23

configuring on phone 23

call logs

dialing from 15

erasing 51

viewing and dialing from 51

call park 18, 32

call pickup 18, 31

call waiting 18

CallBack 16

caller ID 10

call-handling

advanced 29

basic 15

calls

answering 18

barging 34

compared to lines 11

conference features for 25

ending 19

forwarding 23

handling multiple 18

holding and resuming 19

icons for 11

maximum per line 11

monitoring 45

multiple parties on 25

multiple, switching between 20

parking 32

placing 15

prevent barging of 35

prioritizing 38

redirecting while ringing 18, 31

reporting problems with 74

secure 35

storing and retrieving 32

transferring 21

viewing 10, 21

Cisco Extension Mobility 39

Cisco Extension Mobility feature, using 16

Cisco Unified IP Phone

connecting 5

documentation for 1

feature configuration for 12

illustration 9

protocol 13

registering 7

SCCP 13

securing handset rest 7

SIP 13

troubleshooting 73

web-based services for 64

Cisco WebDialer 69

Client Matter Code

See CMC

CMC 73

conference

levels of security 35

secure 35

conference calls

Meet-Me 27

removing participants from 28

security-level for 28

types of 25

viewing participants for 28

corporate directory

dialing from web page 16

using on phone 54

D

Details softkey, viewing multiparty calls with 52

device configuration page 59

dialing options

additional 16

basic 15

dialing, options for 15

directory

corporate 54

personal 55

using from web page 69

using on phone 51

DND 24

Do Not Disturb (DND) 24

documentation, accessing 1

E

EM 39

encrypted calls 35

ending a call, options 19

Extension Mobility 39

EM 39

external devices, using 2

F

FAC 73

Fast Dials

configuring from web page 56

using on phone 55

features, availability of 12

Forced Authorization Code

See FAC

forwarding calls, options for 23

G

greeting 19

group call pickup 31

Group Listen 45

H

handset

light strip 10

securing in cradle 7

using 45, 46

hands-free listening 45

hanging up, options for 19

headset

performance 8

performance, general 7

help, using 12

hold

and switching calls 20

and transferring 21

using 19

hold button illustration 10

hold reversion 19

hold reversion indicators 19

hunt groups

description 33

log out of 33

I

icons, for call states 11

installing, Cisco Unified IP Phone 5

international call logging 15, 53, 56

K

keypad description 10

L

language (locale) settings 65

lines

compared to calls 11

description 11

description of 11

number of calls supported on 11, 71

shared 33

logging out of hunt groups 33

M

Malicious Call Identification

See MCID

MCID 37

Meet-Me conferences 27

menus, using 12

messages

indicator for 49

listening to 57

missed calls, records of 51

MLPP, using 38

mobile connect

access to remote destinations 42

enabling 68

transferring incoming mobile calls to remote destinations 40

monitoring a call 45

multiparty calls

identifying in call logs 52

viewing details of 52

multiple calls, handling 18, 21

N

navigation button illustration 10

O

off-hook dialing 15

on-hook dialing 15

P

PAB

dialing from 16

using from web page 60

using on phone 55

parking a call 18

password, changing 65

Personal Address Book

See PAB

Personal Directory

using from web page 60

using on phone 55

phone lines, description of 11

phone services

configuring 60

See also User Options web pages

PIN 39

PIN, changing 65

Place 16

placed calls, records of 51

placing a call 15

placing calls, options for 15

pre-dial 15

prioritizing calls 38

privacy

and shared lines 33

using 35

Q

QRT 74

Quality Reporting Tool 74

R

received calls, records of 51

redial 15

remote destination

ring schedule 68

turn off access 42

remote-in-use icon for shared lines 33

resuming held calls 19

reverting calls 19

ring schedule for remote destinations 68

ring tones, changing 49

ringer

customizing 49

indicator for 10

volume for 49

S

safety warnings 2

SCCP (Skinny Call Control Protocol) 13

secure calls 35

secure conferences 28

security, for calls 35

services, subscribing to 64

Session Handoff 20

settings, customizing 49

shared lines

and remote-in-use icon 33

description of 33

with barge 34

with privacy 35

signaling protocol 13

SIP (Session Initiation Protocol) 13

softkey buttons, description of 10

sound quality 8

speaker

answering calls with 18

using 19

speaker, using 45

speed dial

configuring 29

labels 63

subscriptions, for phone services 64

suspicious calls, tracing 37

switching between multiple calls 20

switching calls 20

T

TABSynch 62

TAPS 7

Tool for Auto-Registered Phones Support 7

Transfer your incoming mobile active call to desk phone 41

transferring

options for 21

Transferring incoming mobile calls to remote destinations 41

troubleshooting

general 73

QRT 74

U

User Options web pages

accessing 59

configuring features and services with 60

subscribing to phone services with 64

V

voice message indicator

description of 57

voice messages, accessing 57

volume

for handset, headset, or speaker 45, 46

for phone ringer 49

volume button illustration 10

W

warnings, safety 2

web-based services

configuring 60

See also User Options web pages

WebDialer 69