Table Of Contents

Symbols - Numerics - A - B - C - D - E - F - G - H - I - J - L - M - N - O - P - Q - R - S - T - U - V - W - X -

Index

Symbols

"more" Softkey Timer 4-28

.cnf.xml configuration file 2-7

Numerics

10/100/1000 PC port 3-4

10/100 PC port 3-4

See also access port

10/100 SW port 3-4

See also network port

802.1X

authentication server 1-24

authenticator 1-24

description 1-6

network components 1-23

supplicant 1-24

Troubleshooting 9-14, 9-15

802.1x authentication and status 4-47

802.1X Authentication menu

about 4-42

options 4-48

Device Authentication 4-48

802.1X Authentication Status menu

about 4-42

states 4-49

A

abbreviated dialing 5-3, B-2

AC adapter, connecting 3-9

access, to phone settings 3-18, 4-3

access port

10/100/1000 PC 3-4

10/100 PC 3-4

configuring 4-11

connecting 3-10

disabled 4-33

forwarding packets to 4-32

access to phone settings 4-2

Access web page 8-3, 8-11

adding

Cisco Unified IP Phones manually 2-14

Cisco Unified IP Phones using auto-registration 2-12

Cisco Unified IP Phones using BAT 2-14

users to Cisco Unified Communications Manager 5-29

Admin. VLAN ID 4-9

AdvanceAdhocConference service parameter 5-9

Alternate TFTP 4-14

attendant console B-7

Audible message waiting indicator 5-3

audible message waiting indicator B-2

audience, for this document i-xiii

authenticated call 1-19

authentication 1-13, 3-17

authentication server, in 802.1X 1-24

Authentication URL 4-25

authenticator, in 802.1X 1-24

auto answer 5-3, B-2

AutoAttendant B-7

Auto Call Select 4-27

auto dial 5-3, B-2

auto-registration

using 2-12

auxiliary VLAN 2-3

B

background image

configuring 6-7

creating 6-5

custom 6-5

List.xml file 6-5

PNG file 6-5, 6-6

background images

requirements 6-7

barge 1-25, 5-4, B-2

BAT (Bulk Administration Tool) 2-14

Block external to external transfer B-2

block external to external transfer 5-4

BootP 1-5

BOOTP Server 4-16

Bootstrap Protocol (BootP) 1-5

C

call

security interactions 1-21

call, authenticated 1-19

Call Back 5-8, B-3

call back B-2

Call Control Protocol 7-3

Call Display Restrictions B-2

call display restrictions 5-5

caller ID 5-7, B-3

Caller ID Blocking B-3

call forward

destination override 5-5

feature 5-5

call forward all B-2

call-forward alternate party (CFAP) 5-16

call forward busy B-2

Call Forward Destination Override B-2

call forward display, configuring 5-9

call forward no answer B-2

call logs B-7

call park 5-6, B-2

call pickup 5-6, B-2

Call Preferences menu 4-23

Call Recording B-3

call recording 5-6

call statistics B-6

call waiting 5-6, B-3

CAPF (Certificate Authority Proxy Function) 3-17

cbarge 5-4, B-2

cell phone interference 1-1

certificate trust list file

See CTL file

Cisco Discovery Protocol

See CDP

Cisco Peer to Peer Distribution Protocol (CPPDP) 1-5

Cisco Unified Communications Manager

adding phone to database of 2-11

attendant console B-7

AutoAttendant B-7

interactions with 2-2

required for Cisco Unified IP Phones 3-3

verifying settings 9-6

Cisco Unified Communications Manager Administration

adding telephony features using 5-2

Cisco Unified Communications Manager Assistant B-7

Cisco Unified IP Phone

adding manually to Cisco Unified Communications Manager 2-14

adding to Cisco Unified Communications Manager 2-11

cleaning 9-28

configuration requirements 1-25

configuring user services 5-29

features 1-2

figure 1-2

installation overview 1-25

installation procedure 3-8

installation requirements 1-25

modifying phone button templates 5-25

mounting to wall 3-15

power sources 2-4

registering 2-11

registering with Cisco Unified Communications Manager 2-12, 2-14

resetting 9-21

supported networking protocols 1-4

technical specifications D-1

troubleshooting 9-1

using LDAP directories 5-24

web page 8-1

Cisco Unified IP Phone 7912G

figure 3-13

Cisco VT Advantage B-7

cleaning the Cisco Unified IP Phone 9-28

Clear softkey 7-5, 7-14

client matter codes 5-8, B-3

Computer Telephony Integration (CTI) Application B-3

conference 5-9

secure 1-20, B-5

conference joining 5-9

Configurable Call Forward Display B-3

configurable call forward display 5-9

configuration file

.cnf.xml 2-7

creating 9-7

overview 2-6

XmlDefault.cnf.xml 2-7

configuring

from a Cisco Unified IP Phone 4-4

LDAP directories 5-24

overview 1-25

personal directories 5-25

phone button templates 5-25

softkey templates 5-28

startup network settings 3-16

user features 5-30

connecting

handset 3-9

to AC adapter 3-9

to a computer 3-10

to the network 3-10

Console Logs web page 8-3

Core Dumps web page 8-3

corporate directories B-7

CTI applications 5-9

CTL file

deleting from phone 9-22

requesting 2-10

CTL File screen 4-42

custom phone rings

about 6-2

creating 6-2, 6-4, 6-7

PCM file requirements 6-4

D

daisy chaining 9-16

data VLAN 2-4

Debug Display web page 8-3, 8-14

Default Router 1-5 4-13

Device Authentication 4-48

device authentication 1-16

Device Configuration menu

displaying 4-3

editing values 4-5

overview 4-2

sub-menus 4-17

Device Information web page 8-2, 8-4

DHCP 4-12

description 1-5

troubleshooting 9-10

DHCP Address Released 4-14

DHCP server 4-13

directed call park B-3

Directories URL 4-24

directory

corporate B-7

personal B-7

directory numbers, assigning manually 2-14

Direct Transfer B-3

direct transfer 5-10, 5-22, B-6

distinctive ring 5-10, B-3

DNS server

troubleshooting 9-11

verifying settings 9-6

DNS Server 1-5 4-13

documentation

additional i-xv

Domain Name 4-8

Domain Name System (DNS) 4-8

Domain Name System (DNS) server 4-13

do not disturb B-3

DSCP For Call Control 4-34

DSCP For Configuration 4-34

DSCP For Services 4-34

Dynamic Host Configuration Protocol

See DHCP

E

EAP-MD5 4-48

description 4-48

Device ID 4-48

Realm 4-48

Shared Secret 4-48

editing, configuration values 4-5

encryption

about 1-13

media 1-17

enterprise parameters

call forward options 5-32

user options web page defaults 5-32

Erase softkey 9-22

error messages, used for troubleshooting 9-4

Ethernet Configuration menu

about 4-31

Span to PC Port option 4-32

Ethernet Information web page 8-3, 8-11

extension mobility 5-11

extension mobility service B-3

F

Fast Dial 5-26

fast dial B-4

fast dial service

telephony features

fast dial service 5-12

features

configuring on phone, overview 1-11

configuring with Cisco Unified Communications Manager, overview 1-11

informing users about 1-12

figure

Cisco Unified IP Phone features 1-2

file authentication 1-16

file format

List.xml 6-5

RingList.xml 6-3

firmware

verifying version 7-15

Firmware Versions screen 7-15

footstand, installing 3-11, 3-12

forced authorization codes 5-12, B-4

G

G.722 codec 4-30

GARP Enabled 4-33

Group Call Pickup B-4

group call pickup 5-12, B-2

Group Listen 4-27

Group Listen mode 3-5

H

handset

connecting 3-9

light strip 1-4

headset port 3-9

Help System B-4

help system 5-12

hold 5-13, B-4

hold status 5-13

ihold B-4

hold reversion 5-13, B-4

hold status 5-13

Host Name 4-8

HTTP, description 1-6

HTTP Configuration menu

about 4-24

options

Authentication URL 4-25

Directories URL 4-24

Idle URL 4-25

Idle URL Time 4-25

Information URL 4-24

Messages URL 4-24

Proxy Server URL 4-25

Services URL 4-24

Hunt Group B-4

hunt group 5-13

log out of hunt groups 5-15

hunt groups

log out B-4

I

icon

lock 1-19

padlock 1-19

shield 1-19

idle display

timeout 4-25

XML service 4-25

Idle URL 4-25

Idle URL Time 4-25

ihold B-4

image authentication 1-16

immediate divert 5-14, B-4

Immediate Divert enhanced feature 5-14

Information URL 4-24

installing

Cisco Unified Communications Manager configuration 3-3

network requirements 3-2

preparing 2-11

procedure 3-8

requirements, overview 1-25

interference, cell phone 1-1

Internet Protocol (IP) 1-6

IP Address 4-12

IP address

troubleshooting 9-5

IPv4 Configuration 4-8

IPv6 Configuration 4-8

J

join 5-14, B-4

L

LDAP directories, using with Cisco Unified IP Phone 5-24

Line Settings menu 4-21

Link Layer Discovery Protocol (LLDP)

description 1-6

network configuration 8-10

Link Layer Discovery Protocol-Media Endpoint Devices (LLDP-MED)

description 1-7

network configuration 8-10

List.xml file 6-5

Locale Configuration menu

about 4-25, 4-30

options

Network Locale 4-26

Network Locale Version 4-26

User Locale 4-26

User Locale Char Set 4-26

User Locale Version 4-26

Locale Installer C-1

localization C-1

Locally Significant Certificate (LSC) 3-17

lock icon 1-19

log out

hunt groups B-4

Log server 4-39

LSC (locally significant certificate) 7-3

M

MAC address 4-8

malicious call ID B-4

malicious call identification (MCID) 5-15

manufacturing installed certificate (MIC) 1-17

Media Configuration menu

about 4-29

Speaker Enabled option 4-29

media encryption 1-17

meet-me conference 5-15, B-4

messages (status) 7-4

Messages URL 4-24

message waiting 5-16

Message Waiting Indicator B-4

metrics, voice quality 8-16

MIC 1-17, 7-3

MLPP B-5

Mobile Connect B-4

mobile connect 5-16

Mobile Voice Access B-5

mobile voice access 5-16

Model Information screen 7-1

Monitor mode 3-5

multilevel precedence and preemption B-5

multilevel precedence and preemption (MLPP) 5-16

multiple calls per line B-5

multiple calls per line appearance 5-16

Music on Hold B-5

music-on-hold 5-17

mute 5-16, B-5

N

native VLAN 2-4

Network Configuration Area items

LLDP-MED on SW port 8-10

LLDP on PC port 8-10

Network Configuration menu 4-35

about 4-7

displaying 4-3

editing values 4-4, 4-5

IPv4

options

Alternate TFTP   1

BOOTP Server   1

Default Router 1-5   1

DHCP   1

DHCP Address Released   1

DNS Server 1-5   1

IP Address   1

Subnet Mask   1

TFTP Server 1   1

locking options 4-4

options

Admin. VLAN ID 4-9

CDP on PC port 4-37, 8-10

CDP on switch port 4-37

Domain Name 4-8

Host Name 4-8

IPv4

TFTP Server 2   1

LLDP Asset ID 4-40

LLDP-MED on SW port 4-39

LLDP on PC port 4-39

LLDP power priority 4-40

MAC Address 4-8

Operational VLAN ID 4-9

PC Port Configuration 4-11

PC VLAN 4-11

SW Port Configuration 4-10

overview 4-1

unlocking options 4-4

Network Configuration web page 8-2, 8-6

network connectivity, verifying 9-4

networking protocol

802.1X 1-6

BootP 1-5

CDP 1-5

CPPDP 1-5

DHCP 1-5

HTTP 1-6

IP 1-6

LLDP 1-6

LLDP-MED 1-7

RTCP 1-7

RTP 1-7

SCCP 1-8

SIP 1-8

SRTP 1-7

TCP 1-8

TFTP 1-9

TLS 1-9

UDP 1-9

networking protocols, supported 1-4

Network Locale

description 4-26

version 4-26

network outages, identifying 9-9

network port

10/100 SW 3-4

configuring 4-10

connecting to 3-10

network requirements, for installing 3-2

network settings, startup configuration 3-16

network statistics 7-14, 8-11

Network Statistics screen 7-14

Network web page 8-3, 8-11

O

Onhook Call Transfer B-5

on hook call transfer 5-17

On-hook pre-dialing B-5

onhook predialing 5-17

Operational VLAN ID 4-9

Other Group Pickup B-5

other group pickup 5-17

P

padlock icon 1-19, 4-4

PC, connecting to the phone 3-4

PCM file requirements, for custom ring types 6-4

PC Port Configuration 4-11

PC Port Disabled 4-33

PC VLAN 4-11

Peer firmware sharing 4-38

personal address book (PAB) 5-26

personal directories 5-25

personal directory B-7

phone button templates, modifying 5-25

phone configuration checklist (table) 1-27

Phone secure web access B-5

phone services, Fast Dial and PAB 5-26

phone settings access 4-2

physical connection, verifying 9-9

plugging in Cisco Unified IP Phone 3-8

PNG file 6-5, 6-6

power, providing to the Cisco Unified IP Phone 2-4

Power over Ethernet (PoE) 2-4

power source

causing phone to reset 9-12

description 2-4

external power 2-4, 2-5

PoE 2-4, 2-5

power injector 2-5

privacy 5-18, B-5

private line automated ringdown 5-18

Private Line Automated Ringdown (PLAR) B-5

programmable line keys 5-19, B-5

Proxy Server URL 4-25

Q

QoS Configuration menu

about 4-34

options

DSCP For Call Control 4-34

DSCP For Configuration 4-34

DSCP For Services 4-34

QRT B-5

QRT softkey 5-19, 9-24

quality reporting tool B-5

Quality Reporting Tool (QRT) 5-19, 9-24

R

Real-Time Control Protocol

See RTCP

Real-Time Transport Protocol

See RTP

redial 5-19, B-5

reset, factory 9-23

resetting

basic 9-22

Cisco Unified IP phone 9-21

continuously 9-9

intentionally 9-10

methods 9-22

resume B-4

RingList.xml file format 6-3

Ring Setting B-5

ring setting 5-19

S

SCCP, description 1-8

SDK compliance B-7

secure conference B-5

description 1-20, 5-20

establishing 1-20

identifying 1-20

restrictions 1-21

Secure Real-Time Transport Protocol

See RTP

security

CAPF (Certificate Authority Proxy Function) 3-17

configuring on phone 3-17

device authentication 1-16

file authentication 1-16

image authentication 1-16

Locally Significant Certificate (LSC) 3-17

media encryption 1-17

signaling authentication 1-17

Security Configuration menu (on Device Configuration menu)

about 4-32

options

GARP Enabled 4-33

Logging Display 4-34

PC Port Disabled 4-33

Security Mode 4-34

Voice VLAN Enabled 4-33

Web Access Enabled 4-34

Security Configuration menu (on Settings menu)

about 4-40

options

802.1X Authentication 4-42

802.1X Authentication Status 4-42

CAPF Server 4-42

CTL File 4-41

LSC 4-41

MIC 4-41

Security Mode 4-41

Trust List 4-41

Web Access Enabled 4-41

overview 4-2

Security Mode 4-34

select B-4

Services B-6

services

configuring for users 5-29

description 5-20

subscribing to 5-29

Services URL 4-24

Services URL button 5-20, B-6

Settings menu access 3-18, 4-3

shared line 5-21, B-6

shield icon 1-19

signaling authentication 1-17

Silent Monitoring B-6

silent monitoring 5-21

SIP, description 1-8

SIP Configuration menu 4-19

SIP General Configuration menu 4-20

softkey templates, configuring 5-28

Span to PC Port 4-32

speaker

about 3-4

disabling 3-4

Speaker Enabled 4-29

speed dial 5-21

speed dialing 5-3, 5-21, B-6

standard (ad hoc) conference 5-9

startup problems 9-2

startup process

accessing TFTP server 2-10

configuring VLAN 2-9

obtaining IP address 2-10

obtaining power 2-9

requesting CTL file 2-10

understanding 2-8

verifying 3-16

statistics

network 7-14, 8-11

streaming 8-15

Status menu 7-4

about 7-1

description 7-3

options

802.1X Authentication Status 7-4

Status Messages screen 7-4

Status Messages web page 8-3, 8-14

Stream 0 web page 8-15

Stream 1 web page 8-3, 8-15

Stream 2 web page 8-3, 8-15

Stream 3 web page 8-3, 8-15

streaming statistics 8-15

Subnet Mask 4-12

supplicant, in 802.1X 1-24

SW Port Configuration 4-10

T

TCP 1-8

technical specifications, for Cisco Unified IP Phone D-1

telephony features

abbreviated dialing 5-3

Audible message waiting indicator 5-3

auto answer 5-3

auto dial 5-3

barge 1-25, 5-4

block external to external transfer 5-4

Call Back 5-8

call display restrictions 5-5

caller ID 5-7

call forward 5-5

call park 5-6

call pickup 5-6

call recording 5-6

call waiting 5-6

cbarge 5-4

client matter codes 5-8

conference 5-9

configurable call forward display 5-9

CTI applications 5-9

direct transfer 5-10, 5-22

distinctive ring 5-10

extension mobility 5-11

forced authorization codes 5-12

group call pickup 5-12

help system 5-12

hold 5-13

hold reversion 5-13

hunt group 5-13

immediate divert 5-14

Immediate Divert enhanced feature 5-14

join 5-14

log out of hunt groups 5-15

Log server 4-39

malicious call identification (MCID) 5-15

meet-me conference 5-15

mobile connect 5-16

mobile voice access 5-16

multilevel precedence and preemption (MLPP) 5-16

multiple calls per line appearance 5-16

music-on-hold 5-17

mute 5-16

no not disturb (DND) 5-11

on hook call transfer 5-17

other group pickup 5-17

Peer firmware sharing 4-38

privacy 5-18

private line automated ringdown 5-18

programmable line keys 5-19

redial 5-19

ring setting 5-19

services 5-20

Services URL button 5-20

shared line 5-21

silent monitoring 5-21

speed dial 5-21

Time-of-Day Routing 5-21

transfer 5-21

transfer-direct transfer 5-22

voice messaging system 5-22

TFTP

description 1-9

troubleshooting 9-4

TFTP Server 1 4-15

TFTP Server 2 4-16

time, displayed on phone 3-2

Time-of-Day Routing 5-21, B-6

TLS 2-7

touchscreen

See also LCD screen

transfer 5-21, 5-22, B-6

direct B-6

transfer-direct transfer 5-22

Transmission Control Protocol

See TCP

Transport Layer Security

See TLS

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified Communications Manager settings 9-6

Cisco Unified IP Phone 9-1

DHCP 9-10

DNS 9-11

DNS settings 9-6

IP addressing and routing 9-5

network connectivity 9-4

network outages 9-9

phones resetting 9-10

physical connection 9-9

services on Cisco Unified Communications Manager 9-6

TFTP settings 9-4

VLAN configuration 9-10

Trust List menu 4-45

U

UDI 8-5

UI Configuration menu

about 4-26

options

Auto Call Select 4-27

Group Listen 4-27

Unlock softkey 4-45

User Datagram Protocol

See UDP

User Locale

character set 4-26

description 4-26

version 4-26

User Options web page

giving users access to 5-31, A-2

users

adding to Cisco Unified Communications Manager 5-29

configuring personal directories A-5

documentation for A-2

providing required information to A-1

providing support to A-2

subscribing to services A-3

V

verifying

firmware version 7-15

startup process 3-16

video B-6

mode 5-23

support 5-23

Video Mode B-6

VLAN

auxiliary, for voice traffic 2-3

configuring 4-9

configuring for voice networks 2-3

native, for data traffic 2-4

verifying 9-10

voice mail B-6

voice messaging system 5-22

voice messaging system, accessing A-4

voice quality metrics 8-16, B-6

voice VLAN 2-3

Voice VLAN Enabled 4-33

W

wall mounting 3-15

Web Access Enabled 4-34

Webdialer B-6

web page

about 8-1

Access 8-3, 8-11

accessing 8-2

Console Logs 8-3

Core Dumps 8-3

Debug Display 8-3, 8-14

Device Information 8-2, 8-4

disabling access to 8-3

Ethernet Information 8-3, 8-11

Network 8-3, 8-11

Network Configuration 8-6

Network Configuration web page 8-2

preventing access to 8-3

Status Messages 8-3, 8-14

Stream 0 8-15

Stream 1 8-3, 8-15

Stream 2 8-3, 8-15

Stream 3 8-3, 8-15

wideband handset 4-29

option 4-28

user controllable 4-28

X

XmlDefault.cnf.xml 2-7