Table Of Contents
Cisco IP Phone 7905G (H.323) Release Notes for Firmware Release 1.0(2)
These release notes are for use with the Cisco IP Phone 7905G for H.323 running firmware version 1.0(2).
These release notes include the following sections:
Installing Required Firmware for the Cisco IP Phone
Before using the Cisco IP Phone 7905G for H.323, you must install the latest firmware image on the phone. You can download this software from this URL:
For additional upgrading instructions, refer to Upgrading Software on the Cisco IP Phone 7905.
The firmware image names are:
Note A firmware image can contain a signature that allows a phone to verify the authenticity of the image. A firmware image with such a signature has the extension .sbin. A firmware image without such a signature has the extension .zup. For the Cisco IP Phone 7905G, you should obtain both the .sbin version and the latest .zup version of a firmware image. After a phone upgrades to the latest .zup firmware image, it will request .sbin firmware images for future firmware upgrades. If a phone upgrades to the latest .zup firmware image, the phone cannot be upgraded or downgraded to any other .zup firmware image. In addition, a phone cannot be downgraded from a .sbin firmware image to a .zup firmware image.
For more information about Cisco IP Phones, refer to the following publications, which are available at this URL:
•Cisco IP Phone 7905G Administration Guide for H.323
•Cisco IP Phone 7905G and 7912G for Cisco CallManager
•Regulatory Compliance and Safety Information for the Cisco IP Phone 7900 Series
This section contains a list of severity 1 through severity 3 defects that were resolved in this release.
If you have an account with Cisco.com, you can use the Bug Toolkit to find caveats of any severity for any release.
To access the Bug Toolkit, perform either of these actions:
•Go to this URL: http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl
•Log in to Cisco.com, click Technical Support, then click Tools & Utilities, then click Software Bug Toolkit under Troubleshooting Tools
Defect Number: CSCef08424
Severity Level: 3
Headline: C7905 - Calls fail when the phone uses a gatekeeper.
Defect Number: CSCef81775
Severity Level: 2
Headline: Cisco IP Phone 7905G phone resets after receiving packet from test suite
Defect Number: CSCef81860
Severity Level: 3
Headline: cch323_h225_receiver parse error
Defect Number: CSCef82077
Severity Level: 3
Headline: The Cisco IP Phone 7905G may send the wrong TCP sequence
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Obtaining Technical Assistance
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Submitting a Service Request
Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool automatically provides recommended solutions. If your issue is not resolved using the recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:
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Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)
EMEA: +32 2 704 55 55
USA: 1 800 553 2447
For a complete list of Cisco TAC contacts, go to this URL:
Definitions of Service Request Severity
To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.
Severity 1 (S1)—Your network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.
Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.
Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.
Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.
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