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Contents
- Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
- Introduction
- New and Changed Features
- Firmware Release 9.3(1)SR2 security enhancements
- Related documentation
- Cisco Unified IP Phone 7900 Series documentation
- Cisco Unified Communications Manager documentation
- Cisco Business Edition 5000 documentation
- Installation
- SCCP firmware upgrade issues
- SIP firmware upgrade issues
- Install latest Cisco Unified Communications Manager release
- Install Cisco Unified Communications Manager Device Packs
- Install firmware release on Cisco Unified Communications Manager
- Cisco Unified IP Phone Expansion Module firmware installation
- Cisco Unified IP Phone Expansion Module 7914 installation
- Cisco Unified IP Phone Expansion Module 7914 firmware upgrade issues
- Install Cisco Unified IP Phone Expansion Module 7914 firmware
- Cisco Unified IP Phone Expansion Modules 7915 and 7916 installation
- Cisco Unified IP Phone Expansion Modules 7915 and 7916 firmware issues
- Install Cisco Unified IP Phone Expansion Modules 7915 and 7916 firmware
- Caveats
- Access Cisco Software Bug Toolkit
- Open caveats
- Resolved caveats
- Documentation, service requests, and additional information
Cisco Unified IP Phone 7900 Series Release Notes for Firmware Release 9.3(1)SR2
Firmware Release 9.3(1)SR2 applies to the following phones:
- Cisco Unified IP Phone 7906
- Cisco Unified IP Phone 7911
- Cisco Unified IP Phone 7931
- Cisco Unified IP Phone 7941
- Cisco Unified IP Phone 7941G-GE
- Cisco Unified IP Phone 7942
- Cisco Unified IP Phone 7945
- Cisco Unified IP Phone 7961
- Cisco Unified IP Phone 7961G-GE
- Cisco Unified IP Phone 7962
- Cisco Unified IP Phone 7965
- Cisco Unified IP Phone 7970
- Cisco Unified IP Phone 7971
- Cisco Unified IP Phone 7975
- Introduction
- New and Changed Features
- Related documentation
- Installation
- Caveats
- Documentation, service requests, and additional information
Introduction
These release notes support the Cisco Unified IP Phones 7900 Series running SCCP and SIP Firmware Release 9.3(1)SR2.
The following table lists the Cisco Unified Communications Manager release and protocol compatibility for the Cisco Unified IP Phones.
Table 1 Cisco Unified IP Phones, Cisco Unified Communications Manager, and firmware release compatibility Cisco Unified IP Phone Protocol Cisco Unified Communications Manager Cisco Unified IP Phones 7906G, 7911G, 7941G, 7941G-GE, 7961G, 7961G-GE, 7970G, and 7971G-GE
SCCP
Cisco Unified Communications Manager Release 6.0 and later
Cisco Unified CallManager Release 5.1, 5.0, 4.3, 4.2, 4.1, 4.0
Cisco CallManager Release 3.3
Cisco Unified IP Phones 7906G, 7911G, 7941G, 7941G-GE, 7961G, 7961G-GE, 7970G, and 7971G-GE
SIP
Cisco Unified Communications Manager Release 6.0 and later
Cisco Unified CallManager Release 5.1 and 5.0
Cisco Unified IP Phone 7931G
SCCP
Cisco Unified Communications Manager Release 6.0, 6.1, 7.0 and later
Cisco Unified IP Phone 7931G
SIP
Cisco Unified Communications Manager Release 7.0 and later
Cisco Unified IP Phones 7942G, 7945G, 7962G, 7965G, and 7975G
SCCP
Cisco Unified Communications Manager Release 6.x and later
Cisco Unified CallManager Release 5.1, 4.3(2)
Cisco Unified IP Phones 7942G, 7945G, 7962G, 7965G, and 7975G
SIP
Cisco Unified Communications Manager Release 6.x and later
Cisco Unified CallManager Release 5.1
NoteFirmware Release 9.3(1)SR2 is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager Release 9.0(1). Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.
New and Changed Features
Firmware Release 9.3(1)SR2 security enhancements
Firmware Release 9.3(1)SR2 contains the following security enhancements:
- The phone does not request authorized key information from the TFTP server. Without the authorized keys, the administrator must enter the SSH user id and password to connect to the phone for debugging.
- The debugging settmask commands are added to the phone debug shell. Making the commands available in the debug shell removes the need for the default user account.
- The ability to log into a default user account has been removed. Phone debugging can only be performed using the debug account.
- The ability to log into the phone from the AUX port on the phone has been removed.
This feature had no user impact.
Related documentation
- Cisco Unified IP Phone 7900 Series documentation
- Cisco Unified Communications Manager documentation
- Cisco Business Edition 5000 documentation
Cisco Unified IP Phone 7900 Series documentation
Cisco Unified Communications Manager documentation
Cisco Business Edition 5000 documentation
See the Cisco Business Edition 5000 Documentation Guide and other publications that are specific to your Cisco Business Edition 5000 release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Installation
- SCCP firmware upgrade issues
- SIP firmware upgrade issues
- Install latest Cisco Unified Communications Manager release
- Install Cisco Unified Communications Manager Device Packs
- Install firmware release on Cisco Unified Communications Manager
- Cisco Unified IP Phone Expansion Module firmware installation
SCCP firmware upgrade issues
This section applies to the Cisco Unified IP Phones 7975G, 7971G-GE, 7970G, 7965G, 7962G, 7961G-GE, 7961G, 7945G, 7942G, 7941G-GE, 7941G, 7931G, 7911G, and 7906G.
NoteFor all SCCP firmware upgrades from firmware release versions earlier than 8.3(3) to Version 9.3(1) or later, you must first upgrade your phone firmware to an intermediate version (8.3(3) to 8.5(2)) and then upgrade to 9.3(1).
The following upgrade issues apply:
- If you are currently running firmware earlier than 6.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you must first install an intervening 7.0(x) load to prevent upgrade failure. Cisco recommends using the most recent 7.0(3) load as the intervening load to avoid lengthy upgrade times.
- If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), you can do so directly. However, expect the upgrade to take twice as long as usual.
SIP firmware upgrade issues
For all SIP firmware upgrades from firmware release versions earlier than 8.3(3) to Version 9.3(1) or later, you must first upgrade your phone firmware to an intermediate version (8.3(3) to 8.5(2)) and then upgrade to 9.3(1).
The following upgrade issues apply:
- If you are currently running firmware 6.0(2) to 7.0(2) on a Cisco Unified IP Phone and want to upgrade to 8.x(x), be aware that upgrading will take up to twice as long to complete as usual.
- Device packs are required to enable IP Phones in the Cisco Unified Communications Manager database. For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.
Install latest Cisco Unified Communications Manager release
ProcedureBefore using the Cisco Unified IP Phone with Cisco Unified Communications Manager, your Cisco Unified Communications Manager servers must be running a version of the server software that supports the phones. All Cisco Unified Communications Manager servers in the cluster must support the phones. For information about the minimum Cisco Unified Communications Manager software version that the phone requires, see the introductory sections of these release notes.
For more information on Cisco Unified Communications Manager installations and upgrades, see the documents for your Cisco Unified Communications Manager version at the following location: http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_installation_guides_list.html
To download and install the Cisco Unified Communications Manager version, perform these steps.
Step 1 Go to the following URL: http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&catid=278875240
Step 2 Choose your Cisco Unified Communications Manager version. Step 3 Choose the appropriate software type. Step 4 Hover over the desired file. When the popup window displays, click the Readme link to open the readme file. Step 5 Choose Download or Add to cart for the desired file. Step 6 Use the instructions in the readme file to install the updated file on the Cisco Unified Communications Manager.
Install Cisco Unified Communications Manager Device Packs
ProcedureDevice packs are required to enable IP phones in the Cisco Unified Communications Manager database. For information about compatible device packs, see http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/devpack_comp_mtx.html.
For Cisco Unified CallManager 4.2 and earlier, these device packs are required. For Cisco Unified CallManager 4.3 and Cisco Unified Communications Manager 6.0 and later, you must run the device pack and reboot the Cisco Unified Communications Manager server.
To install the device packs, follow these steps.
Step 1 Go to the following URL: . http://www.cisco.com/cisco/software/navigator.html?mdfid=268439621&flowid=21301
Step 2 Choose your Cisco Unified Communications Manager version. Step 3 Hover over the desired device pack. When the popup window displays, click the Readme link to open the readme file. Step 4 Choose Download or Add to cart for the desired device pack. Step 5 Use the instructions in the readme file to install the updated device pack on the Cisco Unified Communications Manager.
Install firmware release on Cisco Unified Communications Manager
ProcedureBefore using the Cisco Unified IP Phone 7900 Series Firmware Release 9.3(1)SR2 with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
You can install Cisco Unified Communications Manager 9.0(1). After you install one of these releases, you must install Cisco Unified Communications Manager 9.0(1).
Step 1 Go to the following URL: http://www.cisco.com/cisco/software/navigator.html?mdfid=268437892&flowid=5293
Step 2 Choose Cisco Unified IP Phones 7900 Series. Step 3 Choose your phone type. Step 4 Choose one of the following firmware types: Step 5 In the Latest Releases folder, choose 9.3(1)SR2. Step 6 Select one of the following firmware files, click Download Now or Add to cart button, and follow the prompts:
- For Cisco Unified CallManager 4.2 and earlier (firmware files only):
- For Cisco Unified CallManager 4.3:
- For Cisco Unified CallManager 5.0(4) and later:
- For Cisco Unified Communications Manager 6.0 and later:
- For Cisco Unified CallManager 5.0 and later (firmware files only):
- For Cisco Unified CallManager 5.0(4) and later:
Note If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file.
Step 7 Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware:
- cmterm-7911_7906-sccp.9-3-1SR2-1-readme.html
- cmterm-7911_7906-sip.9-3-1SR2-1-readme.html
- cmterm-7931-sccp.9-3-1SR2-1-readme.html
- cmterm-7931-sip.9-3-1SR2-1-readme.html
- cmterm-7941_7961-sccp.9-3-1SR2-1-readme.html
- cmterm-7941_7961-sip.9-3-1SR2-1-readme.html
- cmterm-7942_7962-sccp.9-3-1SR2-1-readme.html
- cmterm-7942_7962-sip.9-3-1SR2-1-readme.html
- cmterm-7945_7965-sccp.9-3-1SR2-1-readme.html
- cmterm-7945_7965-sip.9-3-1SR2-1-readme.html
- cmterm-7970_7971-sccp.9-3-1SR2-1-readme.html
- cmterm-7970_7971-sip.9-3-1SR2-1-readme.html
- cmterm-7975-sccp.9-3-1SR2-1-readme.html
- cmterm-7975-sip.9-3-1SR2-1-readme.html
Step 8 Follow the instructions in the readme file to install the firmware.
Cisco Unified IP Phone Expansion Module firmware installation
The following sections describe the Cisco Unified IP Phone Expansion Module firmware installation.
- Cisco Unified IP Phone Expansion Module 7914 installation
- Cisco Unified IP Phone Expansion Modules 7915 and 7916 installation
Cisco Unified IP Phone Expansion Module 7914 installation
This section describes how to install Cisco Unified IP Phone Expansion Module 7914.
- Cisco Unified IP Phone Expansion Module 7914 firmware upgrade issues
- Install Cisco Unified IP Phone Expansion Module 7914 firmware
Cisco Unified IP Phone Expansion Module 7914 firmware upgrade issues
The Cisco Unified IP Phones 7906G, 7911G, 7941G, 7941G-GE, 7942G, and 7945G, do not support the Cisco Unified IP Phone Expansion Module 7914.
You can add a maximum of two Expansion Modules to the Cisco Unified IP Phones 7961G, 7961G-GE, 7965G, 7970G, 7971G, and 7975G.
The filename for Cisco Unified IP Phone Expansion Module 7914 indicates that it is for use with SCCP; however, it supports both SCCP and SIP. This applies to IP Phones using Cisco Unified Communications Manager 7.0.
If you are using the Cisco Unified IP Phone Expansion Module 7914, you must upgrade the expansion module to firmware release S00105000400 before using the phone to support relevant features on your expansion module.
Install Cisco Unified IP Phone Expansion Module 7914 firmware
Procedure
Step 1 Go to the following URL: http://www.cisco.com/cisco/software/navigator.html?mdfid=269065653&i=rm Step 2 Log in to the Tools and Resources Download page. Step 3 Choose the IP Telephony folder by clicking +. Step 4 Choose . Step 5 Choose Cisco Unified IP Phone Expansion Module 7914. Step 6 Choose Skinny Client Control Protocol (SCCP) Software. Step 7 Choose 5.0(4) under the Latest Releases folder. Step 8 To download the firmware for Cisco Unified IP Phone Expansion Module 7914, click the Download Now or Add to cart button and follow the prompts: Step 9 If you added the firmware file to the cart, click the Download Cart link when you are ready to download the file. Step 10 Click the + next to the firmware file name in the Download Cart section to access additional information about this file. The hyperlink for the readme file is in the Additional Information section, which contains installation instructions for the corresponding firmware: cmterm-7914-sccp.5-0-4.readme.html
Cisco Unified IP Phone Expansion Modules 7915 and 7916 installation
This section describes how to install Cisco Unified IP Phone Expansion Modules 7915 and 7916.
- Cisco Unified IP Phone Expansion Modules 7915 and 7916 firmware issues
- Install Cisco Unified IP Phone Expansion Modules 7915 and 7916 firmware
Cisco Unified IP Phone Expansion Modules 7915 and 7916 firmware issues
Before you use the Cisco Unified IP Phone Expansion Module 7916, you must load the expansion module with firmware release B016-1-0-4-2 before using the phone to support relevant features on your expansion module.
Before you use the Cisco Unified IP Phone Expansion Module 7915, you must load the expansion module with firmware release B015-1-0-4-2 before using the phone to support relevant features on your expansion module.
The Cisco Unified IP Phones 7962G, 7965G, and 7975G support the Cisco Unified IP Phone Expansion Modules 7915 and 7916. You can add a maximum of two expansion modules to these phones.
Install Cisco Unified IP Phone Expansion Modules 7915 and 7916 firmware
Procedure
Caveats
Access Cisco Software Bug Toolkit
ProcedureKnown problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
You can search for problems by using the Cisco Software Bug Toolkit.
To use the Software Bug Toolkit, follow these steps.
Step 1 To access the Bug Toolkit, go to: http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs
Step 2 Log in with your Cisco.com user ID and password. Step 3 To look for information about a specific problem, enter the bug ID number in the Search for Bug ID field, then click Go.
Open caveats
The following table lists severity 1, 2, and 3 defects that are open for the Cisco Unified IP Phones that use Firmware Release 9.3(1)SR2.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Software Bug Toolkit.
Table 2 Open caveats for Firmware Release 9.3(1)SR2 Identifier
Headline
MIDP Mutable image is not displayed on a 7941
phone stuck during PFS upgrading/downgrading
FR23:When pull out the net,use a https connection, wait no time out.
IDH: Cisco IP phone 7941 does not send out CDP during bootup
LSC install/upgrade failed or cancelled when CCM Failover/Fallback
TFTP error on the phone status, when testing with 200k endpoints.
Device occasionally hard reset due to segmentation error
Blowing to the headset microphone brings some noise.
Customized ring tones are not ringing for 79XX series Phones.
wrong behavior of "<<" in edit dial state.
Call does not disconnect after getting reorder - SIP Phone
Audio issue with ilbc codec - 7911 phone
Phones are blocked in "Configuring ip" after longtime upgrade/downgrade.
sip phone : 'CFwdAll' button work as create call in PLAR feature
ETSGJ-CH: 7961 IP Phone restarted unexpectedly while debugging thru SSH
PD always display login UI when you logout successfully
7911 phone limitation for octo-line
7941/61/70/71 clipping audio with speakerphone with FW 8.5.4, 9.2.1
7931 Peer Firmware Sharing always disabled
Phone directory does not work with default HTTPS port
Arabic UAE locale language: Corporate directory search reloads phones
7975 Few Arabic letters are not showing properly
7965 one way audio using Any connect IOS VPN
Group picture display is missing on 7900 phones
Resolved caveats
The following table lists severity 1, 2, and 3 defects that are resolved for the Cisco Unified IP Phones that use Firmware Release 9.3(1)SR2.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL that is shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, the table reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in Access Cisco Software Bug Toolkit.
Table 3 Resolved caveats for Firmware Release 9.3(1)SR2 Identifier
Headline
Phone behavior is wrong if try to transfer to a non-exist number
Phone does not release the call when going on-hook
7942/62 fail from full duplex to half at ethernet outage
Phone will restart after visiting phone web page using https
7942 SIP42.9-2-3S has softkey problem when the phone goes to SRTS mode.
EAP-TLS authentication fails when ISE is using chained certificate
Disable default user account and console login on TNP phones
SSH auth-key file will not be sent to phone
Settmak command from default user shell is ported into debug shell
Phone should support ignore-early-media=true in Call-Info Header
79XX phones showing the incorrect time for certain time zones 9.3.1ES11
Documentation, service requests, and additional information
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
