Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified CM 8.0 (SCCP) - Applications [Cisco Unified IP Phone 6900 Series]

Table Of Contents

Applications

Phone Applications

Services

Access Services

Call History

View Call History

View Call Record Details

Filter Call History

Dial From Call History

Clear Call History

Delete Call Record From Call History

Preferences

Ring Tones

Contrast

Phone Information

View Phone Information

Administrator Settings

Applications

Phone Applications

Phone applications allow you to access the following:

•Services

•Call History

•Preferences

•Phone Information

•Administrator Settings (For system administrators only.)

Services

Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). The services available for your phone depend on the phone system configuration and the services you are subscribed to. For more information, see your system administrator.

Access Services

1. Press the Applications button.

2. Select the service you want to access. (Use the Navigation bar and button to scroll and select.)

3. Press the Select softkey, or press the Exit softkey to return to the Applications screen.

Call History

Call History allows you to view information about the last 150 calls on your phone. A call icon is displayed to indicate the type of call:

•Received

•Placed

•Missed

The caller ID is displayed with the call icon. If the caller ID is unavailable, then the phone number is displayed. If the phone number is unavailable, then "Unknown" is displayed. All Call History items are integrated into one list and are ordered by time (latest to oldest). There is 150 call limit per phone and not per line. For example, if a phone has multiple lines, the 150 call limit is for all lines combined.

You can sort the Call History list by all lines, each line, or by missed calls. You can also dial a number directly from the Call History list.

View Call History

1. Press the Applications button.

2. Select Call History. (Use the Navigation bar and button to scroll and select.)

3. Select All Lines or the line that you want to view.

4. Press thesoftkey to return to the Call History screen.

View Call Record Details

1. Press the Applications button.

2. Select Call History. (Use the Navigation bar and button to scroll and select.)

3. Select All Lines or the line that you want to view.

4. Select a call record and press the Details softkey (you may need to press the more softkey first).

5. Press thesoftkey to return to the Call History list.

Filter Call History

1. Press the Applications button.

2. Select Call History. (Use the Navigation bar and button to scroll and select.)

3. Select All Lines or the line that you want to view.

4. The Call History list displays only the missed calls on the selected line.

5. To view all calls in the Call History list, press the All Calls softkey.

6. Press thesoftkey to return to the Call History screen.

Dial From Call History

1. Press the Applications button.

2. Select Call History. (Use the Navigation bar and button to scroll and select.)

3. Select All Lines or the line that you want to view.

4. From the Call History list, select the call you want to dial and do one of the following:

–Press the Call softkey.

–Press the line key.

–Pick up the handset.

–Press the speakerphone or headset button.

Edit Number From Call History

1. Press the Applications button.

2. Select Call History. (Use the Navigation bar and button to scroll and select.)

3. Select All Lines or the line that you want to view.

4. Select the call you want to edit.

5. Press the EditDial softkey (you may need to press the more softkey first).

6. Press the >> softkey to move the cursor to the right and press the << softkey to move the cursor to the left.

7. Press thesoftkey to delete numbers.

8. Press the Dial softkey to dial the edited number (you may need to press the more softkey first).

9. Press thesoftkey to return to the Call History list.

Clear Call History

1. Press the Applications button.

2. Select Call History. (Use the Navigation bar and button to scroll and select.)

3. Select All Lines or the line that you want to view.

4. Press the Clear softkey (you may need to press the more softkey first).

5. Press the Delete softkey to delete the Call History list, or press the Cancel softkey to go back to the Call History screen.

Delete Call Record From Call History

1. Press the Applications button.

2. Select Call History. (Use the Navigation bar and button to scroll and select.)

3. Select All Lines or the line that you want to view.

4. Select the call you want to delete.

5. Press the Del Call softkey (you may need to press the more softkey first).

6. Press the Delete softkey to delete the call, or press the Cancel softkey to go back to the Call History screen.

Preferences

Preferences allows you to set these user preferences:

•Ring Tone

•Contrast

Ring Tones

You can customize how your phone indicates an incoming call and a new voice mail message. You can also adjust the ringer volume for your phone.

Change Ringtone for a Line

1. Press the Applications button.

2. Select Preferences. (Use the Navigation bar and button to scroll and select.)

3. Select Ringtone.

4. Select a ringtone.

5. Press the Play softkey to play a sample.

6. Press the Set softkey to select the ringtone.

7. Press the Apply softkey to confirm your selection, or press the Cancel softkey to go back to the Ringtone screen.

8. Press thesoftkey to return to the Preferences screen.

Contrast

You can adjust your phone screen contrast level. The default contrast level setting is 50%.

Adjust the Contrast

1. Press the Applications button.

2. Select Preferences. (Use the Navigation bar and button to scroll and select.)

3. Select Contrast.

4. To increase contrast, press the up arrow on the Navigation bar. To decrease contrast, press the down arrow.

5. Press the Save softkey to set the contrast level, or press the Cancel softkey to exit.

Phone Information

Phone Information allows you to view the following model information for your phone:

•Model Number

•IP Address

•MAC Address

•Active Load

•Inactive Load

•Last Upgrade

•Active Server

•Stand-by-Server

•Backlight On Time

•Backlight On Duration

•Backlight Idle Timeout

View Phone Information

1. Press the Applications button.

2. Select Phone Information. (Use the Navigation bar and button to scroll and select.)

3. Press the Exit softkey to return to the Applications screen.

Administrator Settings

For information on accessing and changing the Administrator Settings, see your system administrator.

	Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified CM 8.0 (SCCP)
	Applications
Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified CM 8.0 (SCCP) Your Phone Applications Contacts Messages Calling Features User Options FAQs and Troubleshooting Product Safety, Security, Accessibility, and Related Information Warranty Index	Download this chapter Applications Download the complete book PDF of Entire Guide (PDF - 6 MB) Feedback Table Of Contents Applications Phone Applications Services Access Services Call History View Call History View Call Record Details Filter Call History Dial From Call History Clear Call History Delete Call Record From Call History Preferences Ring Tones Contrast Phone Information View Phone Information Administrator Settings Applications Phone Applications Phone applications allow you to access the following: •Services •Call History •Preferences •Phone Information •Administrator Settings (For system administrators only.) Services Phone services can include special phone features, network data, and web-based information (such as stock quotes and movie listings). The services available for your phone depend on the phone system configuration and the services you are subscribed to. For more information, see your system administrator. Access Services 1. Press the Applications button. 2. Select the service you want to access. (Use the Navigation bar and button to scroll and select.) 3. Press the Select softkey, or press the Exit softkey to return to the Applications screen. Call History Call History allows you to view information about the last 150 calls on your phone. A call icon is displayed to indicate the type of call: •Received •Placed •Missed The caller ID is displayed with the call icon. If the caller ID is unavailable, then the phone number is displayed. If the phone number is unavailable, then "Unknown" is displayed. All Call History items are integrated into one list and are ordered by time (latest to oldest). There is 150 call limit per phone and not per line. For example, if a phone has multiple lines, the 150 call limit is for all lines combined. You can sort the Call History list by all lines, each line, or by missed calls. You can also dial a number directly from the Call History list. View Call History 1. Press the Applications button. 2. Select Call History. (Use the Navigation bar and button to scroll and select.) 3. Select All Lines or the line that you want to view. 4. Press thesoftkey to return to the Call History screen. View Call Record Details 1. Press the Applications button. 2. Select Call History. (Use the Navigation bar and button to scroll and select.) 3. Select All Lines or the line that you want to view. 4. Select a call record and press the Details softkey (you may need to press the more softkey first). 5. Press thesoftkey to return to the Call History list. Filter Call History 1. Press the Applications button. 2. Select Call History. (Use the Navigation bar and button to scroll and select.) 3. Select All Lines or the line that you want to view. 4. The Call History list displays only the missed calls on the selected line. 5. To view all calls in the Call History list, press the All Calls softkey. 6. Press thesoftkey to return to the Call History screen. Dial From Call History 1. Press the Applications button. 2. Select Call History. (Use the Navigation bar and button to scroll and select.) 3. Select All Lines or the line that you want to view. 4. From the Call History list, select the call you want to dial and do one of the following: –Press the Call softkey. –Press the line key. –Pick up the handset. –Press the speakerphone or headset button. Edit Number From Call History 1. Press the Applications button. 2. Select Call History. (Use the Navigation bar and button to scroll and select.) 3. Select All Lines or the line that you want to view. 4. Select the call you want to edit. 5. Press the EditDial softkey (you may need to press the more softkey first). 6. Press the >> softkey to move the cursor to the right and press the << softkey to move the cursor to the left. 7. Press thesoftkey to delete numbers. 8. Press the Dial softkey to dial the edited number (you may need to press the more softkey first). 9. Press thesoftkey to return to the Call History list. Clear Call History 1. Press the Applications button. 2. Select Call History. (Use the Navigation bar and button to scroll and select.) 3. Select All Lines or the line that you want to view. 4. Press the Clear softkey (you may need to press the more softkey first). 5. Press the Delete softkey to delete the Call History list, or press the Cancel softkey to go back to the Call History screen. Delete Call Record From Call History 1. Press the Applications button. 2. Select Call History. (Use the Navigation bar and button to scroll and select.) 3. Select All Lines or the line that you want to view. 4. Select the call you want to delete. 5. Press the Del Call softkey (you may need to press the more softkey first). 6. Press the Delete softkey to delete the call, or press the Cancel softkey to go back to the Call History screen. Preferences Preferences allows you to set these user preferences: •Ring Tone •Contrast Ring Tones You can customize how your phone indicates an incoming call and a new voice mail message. You can also adjust the ringer volume for your phone. Change Ringtone for a Line 1. Press the Applications button. 2. Select Preferences. (Use the Navigation bar and button to scroll and select.) 3. Select Ringtone. 4. Select a ringtone. 5. Press the Play softkey to play a sample. 6. Press the Set softkey to select the ringtone. 7. Press the Apply softkey to confirm your selection, or press the Cancel softkey to go back to the Ringtone screen. 8. Press thesoftkey to return to the Preferences screen. Contrast You can adjust your phone screen contrast level. The default contrast level setting is 50%. Adjust the Contrast 1. Press the Applications button. 2. Select Preferences. (Use the Navigation bar and button to scroll and select.) 3. Select Contrast. 4. To increase contrast, press the up arrow on the Navigation bar. To decrease contrast, press the down arrow. 5. Press the Save softkey to set the contrast level, or press the Cancel softkey to exit. Phone Information Phone Information allows you to view the following model information for your phone: •Model Number •IP Address •MAC Address •Active Load •Inactive Load •Last Upgrade •Active Server •Stand-by-Server •Backlight On Time •Backlight On Duration •Backlight Idle Timeout View Phone Information 1. Press the Applications button. 2. Select Phone Information. (Use the Navigation bar and button to scroll and select.) 3. Press the Exit softkey to return to the Applications screen. Administrator Settings For information on accessing and changing the Administrator Settings, see your system administrator.
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