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Table Of Contents
Cisco Unified SIP Phone 3951 and 3911
Release Notes for Firmware Release 8.1(2)SR1Installing Firmware Release 8.1(2)SR1 on Cisco Unified Communications Manager
Firmware Installation Procedure
Special Characters in the Speed Dial String
DTMF Support on Cisco Unified SIP Phone 3951 and 3911
Obtaining Documentation and Submitting a Service Request
Cisco Unified SIP Phone 3951 and 3911
Release Notes for Firmware Release 8.1(2)SR1
September 30, 2008Use these release notes with the Cisco Unified SIP Phone 3951 and 3911, running firmware release 8.1(2)SR1.
Note
The Cisco Unified SIP Phone 3951 is available only in Asia Pacific and Latin American countries.
Firmware release 8.1(2)SR1 is supported by Cisco Unified Communications Manager releases 7.0, 6.1, 6.0, and 5.1.
Note
Contents
These release notes provide the following information:
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Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/ps7193/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Installation Notes
This section contains information on installing firmware release 8.1(2)SR1.
Installing Firmware Release 8.1(2)SR1 on Cisco Unified Communications Manager
This section describes how to install firmware release 8.1(2)SR1 on Cisco Unified Communications Manager.
Firmware Installation Procedure
Before using the Cisco Unified SIP Phone 3951 and 3911 with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Note
To download and install the firmware, follow these steps:
Procedure
Step 1
http://tools.cisco.com/support/downloads/pub/Redirect.x?mdfid=278875240.
Step 2
For Cisco Unified Communications Manager release 7.0, 6.1, 6.0, and 5.1:
cmterm-3911_3951-sip.8-1-2SR1.cop.sgnStep 3
cmterm-3911_3951-sip.8-1-2SR1-Readme.htm
Step 4
Important Notes
This section contains these topics:
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Public Key ID (PKID) Support
Firmware release 8.1(2)SR1 adds support for PKID for the Cisco Unified SIP Phone 3951 and 3911. For more information, use the "Using Bug Toolkit" procedure to reference CSCsr06015.
Special Characters in the Speed Dial String
The Cisco Unified SIP Phone 3951 and 3911 support special characters in the speed dial string. For more information, use the "Using Bug Toolkit" procedure to reference CSCsq88590.
Shared Line Support
Shared lines are not supported on Cisco Unified SIP Phone 3951 and 3911. The following guides erroneously state that shared lines are supported:
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DTMF Support on Cisco Unified SIP Phone 3951 and 3911
Cisco Unified SIP Phone 3951 and 3911 require the use of gateways with media termination point (MTP) transcoders that support RFC 2833, such as the Cisco 3825 Router in order to support dual tone multi-frequency (DTMF). You can configure the system to support DTMF by either configuring the MTP on a transcoding device that supports RFC 2833 or by checking the Require DTMF Reception check box for each registered Cisco Unified SIP Phone 3951 and 3911 in Cisco Unified Communications Manager Administration, Phone Configuration window.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
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You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
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To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
Step 2
Step 3
Open Caveats
There are no open caveats for firmware release 8.1(2)SR1.
Resolved Caveats
Table 1 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified SIP Phone 3951 and 3911 firmware release 8.1(2)SR1.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the Using Bug Toolkit.
Obtaining Documentation
This section provides documentation changes that were unavailable when the Cisco Unified SIP Phone documentation was released.
Mute Button Reference
In the "Understanding Buttons and Hardware" section of the Cisco Unified SIP Phone 3951 Phone Guide for Cisco Unified Communications Manager 6.0 and 5.1 and Cisco Unified SIP Phone 3911 Phone Guide for Cisco Unified Communications Manager 6.0 and 5.1, there is an erroneous reference to the "Using the Handset and Speakerphone" section for the Mute Button. The correct reference is the "Using Mute" section.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
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