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Table Of Contents
Cisco Unified SIP Phone 3951 and 3911
Release Notes for Firmware Release 8.1(2)DTMF Support on Cisco Unified SIP Phone 3951 and 3911
Installing Firmware Release 8.1(2) on Cisco Unified Communications Manager
Firmware Installation Procedure
Obtaining Documentation and Submitting a Service Request
Cisco Unified SIP Phone 3951 and 3911
Release Notes for Firmware Release 8.1(2)
January 24, 2008Use these release notes with the Cisco Unified SIP Phone 3951 and 3911, running firmware release 8.1(2).
Note
The Cisco Unified SIP Phone 3951 is available only in Asia Pacific and Latin American countries.
Firmware release 8.1(2) is supported by Cisco Unified Communications Manager releases 6.1, 6.0, and 5.1.
Note
Firmware release 8.1(2) is designed and tested to interoperate with Cisco call control, most notably Cisco Unified Communications Manager releases 6.1, 6.0, and 5.1. Although SIP firmware is IETF RFC 3261 compliant, it is not supported by Cisco TAC or Engineering for use with non-Cisco call control systems.
Contents
These release notes provide the following information:
•
Obtaining Documentation and Submitting a Service Request
Related Documentation
Cisco Unified IP Phone Documentation
Refer to publications that are specific to your language, phone model and Cisco Unified Communications Manager release. Navigate from the following documentation URL:
http://www.cisco.com/en/US/products/ps7193/tsd_products_support_series_home.html
Cisco Unified Communications Manager Documentation
Refer to the Cisco Unified Communications Manager Documentation Guide and other publications specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
Cisco Unified Communications Manager Business Edition Documentation
Refer to the Cisco Unified Communications Manager Business Edition Documentation Guide and other publications that are specific to your Cisco Unified Communications Manager release. Navigate from the following URL:
http://www.cisco.com/en/US/products/ps7273/tsd_products_support_series_home.html
Important Notes
This section contains these topics:
•
DTMF Support on Cisco Unified SIP Phone 3951 and 3911
Shared Line Support
Shared lines are not supported on Cisco Unified SIP Phone 3951 and 3911. The following guides erroneously state that shared lines are supported:
•
Cisco Unified SIP Phone 3951 Administration Guide for Cisco Unified Communications Manager 6.0 and 5.1
•
Cisco Unified SIP Phone 3951 Phone Guide for Cisco Unified Communications Manager 6.0 and 5.1
•
Cisco Unified SIP Phone 3911 Administration Guide for Cisco Unified Communications Manager 6.0 and 5.1
•
Cisco Unified SIP Phone 3911 Phone Guide for Cisco Unified Communications Manager 6.0 and 5.1
DTMF Support on Cisco Unified SIP Phone 3951 and 3911
Cisco Unified SIP Phone 3951 and 3911 require the use of gateways with media termination point (MTP) transcoders that support RFC 2833, such as the Cisco 3825 Router in order to support dual tone multi-frequency (DTMF). You can configure the system to support DTMF by either configuring the MTP on a transcoding device that supports RFC 2833 or by checking the Require DTMF Reception check box for each registered Cisco Unified SIP Phone 3951 and 3911 in Cisco Unified Communications Manager Administration, Phone Administration window.
Installation Notes
This section contains information on installing firmware release 8.1(2).
Installing Firmware Release 8.1(2) on Cisco Unified Communications Manager
This section describes how to install firmware release 8.1(2) on Cisco Unified Communications Manager.
Firmware Installation Procedure
Before using the Cisco Unified SIP Phone 3951 and 3911 with Cisco Unified Communications Manager, you must install the latest firmware on all Cisco Unified Communications Manager servers in the cluster.
Note
For Cisco Unified Communications Manager 5.0 and earlier, you need to install a device pack or upgrade your version of Cisco Unified Communications Manager to 5.1 or later. Refer to the readme file in Step 3 for more information on this procedure.
To download and install the firmware, follow these steps:
Procedure
Step 1
To access the firmware files, go to this URL:
http://www.cisco.com/cgi-bin/tablebuild.pl/ip-3900ser
Step 2
On that website, click the following hyperlink, and follow the prompts to download the firmware:
For Cisco Unified Communications Manager release 6.1, 6.0, and 5.1:
cmterm-3911_3951-sip.8-1-2.cop.sgnStep 3
Go back to the URL shown in Step 1, click the following hyperlink and follow the prompts to download the Readme file, which contains installation instructions for the corresponding firmware:
cmterm-3911_3951-sip.8-1-2-Readme.htm
Step 4
Follow the instructions in the Readme file to install the firmware.
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
•
All severity level 1 or 2 bugs.
•
Significant severity level 3 bugs.
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
•
Internet connection
•
Web browser
•
Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs
Step 2
Log on with your Cisco.com user ID and password.
Step 3
To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, then click Go.
Open Caveats
Table 1 lists Severity 1, 2 and 3 defects that are open for the Cisco Unified SIP Phone 3951 and 3911 firmware release 8.1(2).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the Using Bug Toolkit.
Resolved Caveats
Table 2 lists Severity 1, 2 and 3 defects that are resolved for the Cisco Unified SIP Phone 3951 and 3911 firmware release 8.1(2).
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 2 reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access Bug Toolkit as described in the Using Bug Toolkit.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2008 Cisco Systems, Inc. All rights reserved.
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