When you lift the
handset, you will hear a call forward confirmation tone until you cancel call
forwarding. The visual confirmation turns off when Call Forward All is
Use the Navigation pad to scroll and select
Call Forward All.
Listen for the confirmation tone, then enter the phone number to
which your calls will be forwarded.
A visual confirmation displays on your screen for as long
as the feature is enabled.
To cancel call forwarding, repeat Step 1-2.
Call Pickup allows you to answer a call that is ringing on a
co-worker's phone by redirecting the call to your phone.
You may use Call Pickup if you share call-handling tasks with
There are two ways you can pick up a call:
Pickup—Allows you to answer a call that is ringing on another
phone within your call pickup group.
If multiple calls are available for pickup, your phone picks up
the oldest call first (the call that has been ringing for the longest time).
Group Pickup—Allows you to answer a call on a phone that is
outside your call pickup group by using a group pickup number (provided by your
Your system administrator sets up the call pickup group you
are in and the call pickup buttons depending on your call-handling needs and
To answer the ringing call, press the
Your phone puts the
original call on hold automatically and connects the ringing call.
Codes allow you to place a call using a billing or tracking code. Your phone supports Forced Authorization Codes (FAC) that allow you to manage call access and accounting. Your administrator provides you with the codees. The Forced Authorization Codes feature requires that the user enter a valid authorization code before the call connects.
After the tone, enter the Forced Authorization Code (FAC).
Conference allows you to talk simultaneously with multiple parties. When you are talking on a call, use Conference to dial another party and add them to the call. You can remove individual participants from the conference if your phone supports the feature.
You can set up a conference by using the Hookflash feature on the phone. You can only include three participants in a conference. Use the hookflash feature to drop a participant from a conference. The conference ends when all the participants hang up.
Verify that you are on an active call (not on hold).
Enter the transfer recipient’s phone number.
(Optional)Wait for the recipient to answer.
(Or, skip to Step 5 while the call is ringing.)
Transfer button again or hang up to complete
Toggle Between Calls Before Completing Transfer
After you connect to the transfer recipient—but before you
transfer a call to this party—you can press the Hold/Resume button to toggle
between the two calls. This allows you to consult privately with the party on
each call before you complete the transfer.