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Cisco Unified Communications Manager Express System Administrator Guide
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Feature Map
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Feature History
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Cisco Unified CME Overview
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Before You Begin
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Installing and Upgrading Cisco Unified CME Software
- Setting Up Basic Configuration
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Configuring Dialing Plans
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Configuring Localization Support
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Configuring Transcoding Resources
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Configuring Video Transcoding
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Configuring Toll Fraud Prevention
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Enabling the GUI
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Integrating Voice Mail
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Configuring Security
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Adding Features
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Configuring Automatic Line Selection
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Configuring Barge and Privacy
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Configuring Call Blocking
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Configuring Call Park
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Call Restriction Regulations
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Configuring Call Transfer and Forwarding
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Configuring Call-Coverage Features
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Configuring Caller ID Blocking
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Configuring Conferencing
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Configuring Video Conferences
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Configuring Voice and Video Hardware Conferencing
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Configuring Directory Services
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Configuring Do Not Disturb
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Configuring Enhanced 911 Services
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Configuring Extension Mobility
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Configuring Fax Relay
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Configuring Feature Access Codes
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Configuring Forced Authorization
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Configuring Headset Auto-Answer
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Configuring Intercom Lines
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Configuring Loopback Call Routing
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Configuring MLPP
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Configuring Music on Hold
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Configuring Paging
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Configuring Presence Service
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Configuring Ring Tones
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Configuring Single Number Reach
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Customizing Soft Keys
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Configuring Speed Dial
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Configuring Video Support
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Configuring SSL VPN Client for SCCP IP Phones
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Creating Templates
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Modifying Cisco Unified IP Phone Options
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Configuring Interoperability with Cisco Unified CCX
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Configuring the CTI CSTA Protocol Suite
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Configuring SRST Fallback Mode
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Configuring VRF Support on Cisco Unified CME
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Configuring the XML API
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Index
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Table Of Contents
Numerics - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -
Index
Numerics
7931 253
911 services 1035
A
abbreviated dialing 1346
accept command 713
access-digit command 1176
account code entry 1301
Acct soft key 1300
addon command 227
address command 1049
ad hoc conferencing 915
after-hour exempt (voice register pool) command 676
after-hour exempt command 675
after-hours block pattern command 670
after hours call blocking
configuring exception for dial peer 672
configuring exception for SIP phone 674, 675
after-hours date command 671
after-hours day command 671
after-hours toll bar 667
agent availability, ephone hunt groups 830
agent status control, hunt groups 832
alerting (call state) 1300
allow connections command 781
allow-connections command 88, 779
allow-connections sip-to-sip command 1498, 1521
allow subscribe command 1257
allow watch command 1250, 1500, 1504
analog phones 210
announcements
blocked precedence 1173
busy station 1173
isolated code 1173
loss of C2 features 1174
MLPP 1173
unauthorized precedence 1174
vacant code 1174
Answer soft key 1300
API, XML 1571
application (voice register global) command 168
application command 326
archives, downloading for Cisco Unified CME 60
associate application command 450
associate application sccp command 931
associate ccm command 449, 483, 931
associate profile command 449, 484
ATA (Cisco Analog Telephone Adapters) 210
attendant-console command 1186
audio fallback, for video calls 1363
audio file for MOH 62
audio paging 1219
authenticate command 159
authenticate credential command 111, 1258
authenticate ood-refer command 110
authenticate presence command 1258
authentication, See phone authentication
authentication credential command 1083
authentication for HTTP server 509
authentication string, entering on phone 611
auth-string command 600
auto-answer, headset 1133
auto-answer command 1150
auto assign command 331
autoconfiguration of VG2xx 212
auto-cut-through command 1201
auto-line command 647
auto logout command 833
automatic agent status not-ready, ephone hunt groups 833
automatic line selection 645
automatic registration blocking 149
auto-reg-ephone command 149
B
b2bua command 552
bandwidth, for video 1377
barge 651
Barge soft key 1300
billing records 28
bind interface command 929
bit-rate, setting maximum value 1376
blast hunt group 829
BLF for a phone line 206, 1242
blf-speed-dial command 1252, 1254
BLF status 1242
blind transfer 747
blocked precedence announcement 1173
blocking
automatic registration 149
caller ID 667
call park 690
calls 667
call transfer 747
features 1302
local directory 1003
bnea command 1176
bpa command 1176
bulk command 141
bulk-loading speed-dial numbers 1348
bulk registration
configuring 140
disabling SIP proxy registration 247
bulk-speed-dial list command 1349
bulk-speed-dial-prefix command 1349
busy call forwarding 744
busy station announcement 1173
busy-trigger-per-button command 231, 236
button command 266
assigning dns to phones 230
overlaid ephone-dns 879
button-layout 1440
button-layout command 1437
button optimization 208
C
CA (certification authority) 573
cadence command 927
Callback and Calling Number Display 378
Callback soft key 1300
call blast 829
call blocking
based on date and time 667
override 668
call-coverage features 817
call detail records 28
caller-id block command 908
caller ID blocking 906
caller-id command 1160
caller ID name 1007
call-forward all command 771
call-forward b2bua all command 794
call-forward b2bua busy command 545, 795
call-forward b2bua mailbox command 545, 795
call-forward b2bua noan command 546, 795
call-forward b2bua unreachable command 795
call-forward busy command 771
call-forward busy command, overlaid ephone-dns 878
call forwarding
blocking local extension forwards 772
H.450.3 standard 749
selective 744
transcoding between G.726 and G.711 440
call-forward max-length command 771
call-forward night-service command 771
call-forward noan command 771
call-forward noan command, overlaid ephone-dns 878
call-forward pattern command 770, 781
call-forward system command 381
call history 28
call hunt 819
calling-number local command 781
callmon command 1497
callmonitor command 1522
call park
alternate target 688
blocking 690
call-park slots 686
dedicated slots 689
directed 688
examples 699
monitoring call-park slots 687
redirect 690
reminder ring 687
reservation groups 688
timeout interval 687
call-park system command 693
examples 883
group numbers 820
call routing, loopback 1157
call setup, video 1364
call start slow command 1375
call transfer 801
blocking 747
consult transfer for direct station select 749
direct station select 749
H.450.2 standard 749
H.450 standards 747
transcoding between G.726 and G.711 440
call type 1363
call waiting
beep 822
cancel 823
overlaid ephone-dns 838
ring 823
call-waiting 855
call-waiting beep command 851
call-waiting ring command 823, 851
cancel call waiting 823
CAPF (certificate authority proxy function) 574
capf-auth-str command 603
capf-server command 599
cBarge 651
CBarge soft key 1300
CDRs 28
cert-enroll-trustpoint command 599
certificate 573
certificate authority proxy function, See CAPF
certificate revocation list, See CRL
certificate trust list, See CTL
certification authority, See CA
cert-oper (CAPF-server) command 601
cert-oper (ephone) command 604
CFwdALL soft key 1300
channel huntstop 820
CIF (common intermediate format) 1360
Cisco BTS Softswitch (Cisco BTS) 750, 751, 754, 756
Cisco IOS softwrae 45
Cisco phone firmware
troubleshooting upgrade 79
upgrading SIP 67
verifying firmware version on an IP phone 78
Cisco PSTN Gateway (Cisco PGW) 750, 754, 756
Cisco QoS 47
Cisco Unified CME for SIP phones
applying translation rules 389
configuring bulk registration 140
configuring call forwarding 793
configuring call transfer 801
configuring dial-plan patterns 380
configuring hunt stop 845
configuring voice hunt groups 864
configuring voice mailbox 544
creating and applying templates 1486
creating DNs 232
disabling SIP proxy registration 247
generating configuration profiles 353
RFC 2833 dual tone DTMF MTP passthrough 529
SIP MWI - QSIG translation 530
Cisco Unified Communications Manager
interworking with Cisco Unified CME 787, 791
no support for H.450 standards 750
Cisco Unified IP Phone 7931G 253
CiscoUnifiedVideo Advantage 1359
Cisco Unity
configuring SIP dial peer for 548
integration 528
Cisco Unity Connection integration 527
Cisco Unity Express
AXL enhancement 532
configuring SIP dial peer for 551
integration with Cisco Unified CME 527
transcoding between G.726 and G.711 440
Cisco Unity Express AXL enhancement 532
Cisco VG 224 210
class of restriction (COR) 669
clear cti session command 1529
clear telephony-service xml-event-log command 1616
clear voice moh-group statistics command 1217
clid strip command 907
clid strip name command 907
client identifier command 93
cli write command 335
clock summer-time command 96
clock timezone command 96
cnf-file command 151
cnf-file location command 151
cnf-file perphone command 592
codec (dspfarm-profile) command 450
codec command 249, 252, 283, 328, 553, 930, 1505
codec g729r8 dspfarm-assist command 216, 443
codec preference command 618
common intermediate format, see CIF 1360
conference add-mode command 937
conference ad-hoc command 935
conference admin command 937
conference drop-mode command 937
conference hardware command 933
conference-join custom-cptone command 930
conference-leave custom-cptone command 930
conference meetme command 935
conferencing 913
end-of-conference options 915
examples 947
gain control 915
guaranteed audio video conferences 972
heterogeneous video conferences 971
initiator dropoff control 915
transcoding between G.729 and G.711 for ad hoc calls 440
video 965
video examples 976
configuration files
GUI 514
configuring Cisco QoS 47
Configuring Toll Fraud Prevention 491
configuring VLANs 47
ConfList soft key 1300
Confrn soft key 1300
connected (call state) 1300
connection plar opx command 256
consultative transfer 747, 748
COR (class of restriction) 669
cor command 679
corlist command 678
CPU consumption, for video calls 1361
create cnf-files command 67, 77, 277
create profile command 69, 73, 246, 354
credentials command 606
CRL (certificate revocation list) 574
crypto pki authenticate command 469, 470, 589, 613, 621
crypto pki enroll command 469, 590
crypto pki server command 464, 585, 587, 610
crypto pki trustpoint command 465, 467, 470, 586, 588, 609, 613, 621
CSTA client application 1517
csv accounting 28
cti-aware command 1525
cti csta mode basic command 1522
CTI CSTA protocol suite 1517
cti message device-id suppress-conversion command 1522
cti notify command 1527
cti shutdown command 1522
cti watch command 1527
CTL (certificate trust list) 574
ctl-service admin command 607
customer administrator GUI access setup
using the CLI 516
using the GUI 515
customer administrator GUI file 514
D
database level command 464, 585
date-format command 161
debug cch323 video command 1379
debug cme-hfs command 165
debug dspfarm command 462
debug ephone detail command 1379
debug ephone message command 1380
debug ephone mlpp command 1188
debug ephone mtp command 462
debug ephone register command 1380
debug ephone video command 1380
debug h225asn1 command 1379
debug h245 asn1 command 1379
debug sccp command 462
debug tftp event command 79
debug voice mlpp command 1188
debug voip ccapi inout command 1379
dedicated call-park slots 689
demote 375
description (ephone-hunt) command 860
description(moh-group) command 1206
description command 550, 552, 1454, 1455
destination-pattern command 328, 550, 552
device-id command 226
device-name command 226
device-security-mode command 592, 603
device-type command 226
DHCP server
changing TFTP address 108
option 150 and configuration files 108
DHCP service
description 83
setting up 90
dialing plans 371
dial-peer hunt command 836
dial-peer hunt for ephone-dn dial peers
dial-peer preference 819
dial peers
ephone-dns 196
for call transfer and forwarding 758
dial-peer voice command 549, 552
dialplan command 240
dialplan-pattern command 380, 381
dial plans for SIP phones 218
dial tone, secondary 374
DID (Direct Inward Dialing) 373
digital certificate 573
digital certificates 572
digital signature 573
digit collect kpml command 243
directed call park 688
directed call pickup, See call pickup
directories 1003
directory command 1006
directory entry command 1008
directory numbers for SIP phones 232
direct station select 1341
direct station select call transfer 749
display-logout command 860
distinctive ringing 1269
DND (do not disturb) 1029
dnd command 1031
dnd feature-ring command 1028
dn-webedit command 512
do not disturb (DND) 1029
downloading files for Cisco Unified CME 60
DSCP (Differentiated Services Code Point) 124
dspfarm connection interval command 459
dspfarm profile command 450
dspfarm rtp timeout command 459
DSP farms, modifying configuration after upgrading Cisco IOS software 456
DSP farms, usage considerations 443
dspfarm transcoder maximum sessions command 452, 458
DSPs (digital signal processors) 441
dsp services dspfarm command 447, 451, 926
DSS (direct station select) service 1341
dst auto-adjust command 161
dst command 161
DTMF integration 528
DTMF integration patterns for voice mail 546
dtmf-interworking rtp-nte command 551
DTMF relay
for H.323 networks 84
SIP NOTIFY 551
SIP trunks 105
dtmf-relay (voice register pool) command 236, 1505
dtmf-relay h245-alphanumeric command 105, 328
dtmf-relay rtp-nte command 106, 550
dtmf-relay sip-notify command 106, 553
dual-line ephone-dn 198
dual-number ephone-dns 201
dualtone conference command 927
dynamic membership, hunt groups 832
E
E.164 Enhancements 375
E.164 number registration
ephone-hunt group pilot number 859
SIP 85
E911 services 1035
elin command 1049
emadmin login command 1527
emadmin logout command 1527
emergency response callback command 1054
emergency response location command 1057, 1058, 1059
emergency response zone command 1052, 1053
emergency services 1035
em external command 1528
em keep-history command 1083, 1091
emptycapability command 617
EndCall soft key 1300
endpoint capability match 1363
enhanced 911 services 1035
enrollment terminal command 613
enrollment url command 467, 587, 589, 609
ephone command 229
ephone-dn command 76, 223, 542
ephone-dns
assigning to phone (button command) 230
definition 25
dual-line 198
dual-number 201
hunt groups 824
secondary number 201
shared 202
single-line 197
two ephone-dns with one number 200
types 197
ephone-hunt command 857
ephone hunt groups
agent availability options 830
agent status control 832
automatic agent status not-ready 833
dynamic membership 832
examples 884
hops 824
longest-idle groups 828
peer groups 827
sequential groups 826
ephone-hunt login command 861
ephones
basic configuration 228
definition 25
enabling video 1377
setting video bandwidth 1377
ephone-type command 226
Ephone-type templates 225
extending overlaid ephone-dn calls 840
extension assigner feature 317
automatic synchronization 323
extension-assigner tag-type command 330
extension mobility 1075
extension-range command 1207
external-ring command 1276
F
FAC 1111
fac 1119
FAC (feature access code) 1103
fac command 540, 694, 848, 853, 1106
far-end camera control, see FECC 1360
fax relay 1125
fax support 211
feature access code (FAC) 1103
feature blocking 1302
feature-button command 1326, 1328
feature buttons
fixed 1423
URL provisioning for 1426
features blocked command 1319
FECC (far-end camera control) 1360
filename command 239
files, downloading for Cisco Unified CME 60
firmware files
phone 60
video 1360
fixed line/feature button layout 1423
flow-around mode, video stream 1366
flow control messages 1364
flow-through mode, video stream 1366
forwarding, See call forwarding
forwarding calls using local hairpin routing 780
forward local-calls command 772
frequency command 927
from-ring command 860
fwd-final command 859
fxo hook-flash command 1317
FXO port monitoring 208
FXO trunk lines 207
FXS ports 210
G
G.711 conference calls 915
G.729r8 codec
transcoding 439
gain control for conferences 915
gatekeeper, H.323
not registering ephone hunt-group pilot number 859
number format restrictions 372
generating SIP profiles 353
GPickUp soft key 1300
grant auto command 464, 587, 610
group call pickup 820
group phone command 1564
group pickup, See call pickup
guaranteed audio video conferences 972
GUI (graphical user interface)
customer administrator setup 515
how to access 513
phone user setup 517
prerequisites 507
restrictions 508
setting up 509
system administrator setup 511
H
H.225 debug messages 1379
H.245 debug messages 1379
H.261 video codec 1360
H.263 video codec 479, 967, 1360
H.264 video codec 1362
H.323-to-H.323 connections, enabling 778
H.323 video endpoints 1362
H.450.12 supplementary services
description 753
H.450.2 supplementary services 749
description 749
enabling 764
handling non-H.450.2 calls 753
network requirements 751
H.450.3 supplementary services 749
description 749
enabling 764
handling non-H.450.3 calls 753
network requirements 751
H.450 standards
call forwarding 744
call transfer 747
H.450 tandem gateways
description 756
enabling H.323-to-H.323 connections 778
licensing 756
h225 h245-address on-connect (h323 voice-service) command 790
h225 h245-address on-connect (voice-class) command 791
h323 command 617
hairpin call routing
description 753
enabling H.323-to-H.323 connections 778
network requirements 755
restrictions 778
headset auto-answer 1133
headset auto-answer command 1136
heterogeneous video conferences 971
hfs enable command 164
hfs home-path command 166
hold (call state) 1300
Hold soft key 1300
homogeneous conferences 970
hookflash functionality 1302
host command 93
host-id-check command 1403
HTTP path, setting 509
HTTP server, enabling 509
hunt, See call hunt
hunt-group logout command 833, 861
hunt groups 824
huntstop, channel 820
huntstop channel command 223, 234, 843, 877
huntstop command 255, 262, 819, 846, 877
huntstop command, overlaid ephone-dns 836
I
ica command 1186
iDivert 1300
iDivert softkey 1321
idle (call state) 1300
import certificate command 627
incoming alerting command (redundant router) 155
feature-button 1448
url-button 1444
in key systems 266
input gain command 1201
installing Cisoc IOS software 45
installing hardware 43
intercom lines
configuring for SCCP phones 1145
configuring for SIP phones 1149
description 1141
interface command 95
internal-call command 1212
international languages and tones
alternative locales 402
user-defined locales 401
interoperability with other systems 760
intersite calling plan 372
ip dhcp pool command 91, 93, 109
ip helper-address command 95
ip http authentication command 511
ip http path flash command 510, 1343
ip http server command 510, 1082, 1343
IP phone
configuring phone options 1428
programmable vendor parameters 1424
ip source-address (credentials) command 486, 606
ip source-address command 138, 455
ip source-address command (redundant router) 146, 154
isolated code announcement 1173
issuer-name command 586
ixi application cme command 1612
ixi transport http command 1611
J
Join soft key 1300
K
keepalive command 153, 1502, 1525
keepalive retries command 449
keep-conference (voice register pool) command 924
keep-conference command 922
keygen-retry command 601
keygen-timeout command 601
keypad-normalize command 231
KPML 218
kron occurrence command 336
kron policy-list command 335
L
language support 399
license requirements 26
lifetime certificate command 586, 610
line buttons
fixed 1423
phone labels 1424
line selection, automatic 645
live-feed music on hold 1193
LiveRcd soft key 1301
live record 532
live record command 542
load (telephony service) command 67, 77
load-cfg-file command 592
loc2 command 1187
local directory 1003
locale installer 403
locales
multiple 402
system-defined 400
user-defined 401
locally significant certificate, See LSC
local speed dial 1342
location command 1050
logical partitioning class of restriction 703
login (telephony-service) command 672
Login soft key 1301
logout-profile command 1088, 1093
log table max-size command 1615
log table retain-timer command 1615
longest-idle ephone hunt groups 828
loopback call routing 1157
loopback-dn command 1161
loss of C2 features announcement 1174
LPCOR 703
lpcor incoming (ephone) command 721
lpcor incoming (trunk group) command 715
lpcor incoming (voice port) command 716
lpcor incoming (voice service) command 719
lpcor outgoing (dial peer) command 719
lpcor outgoing (ephone) command 722
lpcor outgoing (trunk group) command 715
lpcor outgoing (voice port) command 716
lpcor type command 721
lpcor type mobile command 725
LSC (locally significant certificate) 575
M
mac-address command 230, 265, 277, 334
MAC addresses for analog phones 280
mailbox-selection (dial-peer) command 536
mailbox-selection (ephone-dn) command 537
mailbox selection policy 535, 536
manufacture-installed certificate, See MIC
max-calls-per-button command 230
max-conferences command 921
max-idle-time command 1095
maximum bit-rate command 1376
maximum conference-party command 930
maximum sessions command 450, 930
max-pool command 159
max-presentation command 226
max-redirect command 861
max-subscription command 1248
max-timeout command 859
media command 169
media encryption 569
media messages 1363
media path setup 1364
media termination point, See MTP
meet-me conferencing 916
Cisco CME 3.2 to Cisco Unified CME 4.0 917
MeetMe soft key 1301
messages
debug 1379
flow control 1364
media 1363
MIBs 31
MIC (manufacture-installed certificate) 575
configuring 612
MLPP
access digit 1166
announcements 1173
explained 1165
precedence 1166
preemption 1167
service domains 1171
mlpp indication command 1179, 1182
mlpp max-precedence command 1177
mlpp preemption command 1179, 1182
mlpp service-domain command 1179, 1182
MOC client 1517
mode ra command 610
MOH (music on hold)
audio file to download 62
from a live feed 1193
from an audio file 1196
transcoding between G.726 and G.711 440
moh (telephony-service) command 1197, 1206
moh command 1203
moh-file-buffer command 1213
moh-group command 1210
monitoring call-park slots 687
monitor-line button 1340
monitor mode for shared lines 206
MTP (media termination point)
remote phones 215
transcoding for video 1361
mtp command 283
multicast moh command 1198, 1207
multicast-moh command 1199, 1204
multi-party ad hoc conferencing 915
MWI
configuring Subscribe notify 557
configuring unsolicited notify 557
defining MWI outcall 556
prefix specification for SIP 559
mwi prefix command 560
mwi reg-e164 command 556
mwi stutter command 556
N
url-button index type | url 1446
name command 223, 1007, 1014, 1049
network command 91
network-locale (ephone-template) command 416, 427
network-locale command 277, 415, 426
network locales
alternative 402
system-defined 400
user-defined 401
network parameters 81
NewCall soft key 1301
night service 834
examples 890
notification 834
night-service bell (ephone) command 873
night-service bell (ephone-dn) command 873
night-service call forwarding 744
night-service code command 872
night-service date command 871
night-service day command 871
night-service everyday command 872
night-service weekday command 872
night-service weekend command 872
no-answer call forwarding 744
no ephone command 72
no-reg (ephone-hunt) command 859
no-reg command 248
no supplementary-service sip moved-temporary command 1498, 1522
no supplementary-service sip refer command 1522
notification, night-service 834
notification, on-hold 1270
notify telephone-event command 89, 106
not-ready, automatic, ephone hunt groups 833
no upgrade command 70
no vad command 553
no voice register pool command 75
nte-end-digit-delay command 231
NTP (Network Time Protocol) 83, 125
ntp server command 97
ntp-server command 162
number (voice logout-profile) command 1086
number (voice register dn) command 233, 845, 1150
number (voice register pool) command 236, 1150, 1152
number (voice user-profile) command 1095
number plan 372
num-buttons command 226
O
octo-lines
autoprovisioning in SRST fallback mode 1544
barge 651
conferencing 914
description 198
privacy 651
one-quarter common intermediate format, see QCIF 1360
on-hold notification 1270
OOD-R (out-of-dialog refer) 85
open logical channel (OLC) 1364
operation command 1201
option 150 and configuration files, changing TFTP address 108
option 150 ip command 91, 93, 109
call waiting 838
definition 203
examples 891
huntstop 836
huntstop channel 877
preference 836
restrictions 876
rollover to another button 840
overlap-signal command 156
override for after-hours toll bar 667
P
packet voice/data modules (PVDM) 441
paging 1219
paging command 1224
paging-dn command 1227
paging group command 1226
parallel hunt groups 829
param ea-password command 326
param passwd-prompt filename 1121
paramspace callsetup after-hours-exempt command 673
paramspace command 327
param user-prompt filename 1121
Park Monitor 690
park reservation-group command 696
park reservation groups 688
park-slot command 695
Park soft key 1301
pattern command 239
pattern direct command 547
pattern ext-to-ext busy command 548
pattern ext-to-ext no-answer command 548
pattern trunk-to-ext busy command 548
pattern trunk-to-ext no-answer command 548
PBX model 373
peer ephone hunt groups 827
per-phone configuration files 125, 350
personal speed dial 1345
phone authentication 569
authentication string entering on phone 611
CA configuration 584
CAPF server configuration 598
certificates 572
configuration tasks 583
CTL client and CTL provider configuration 593, 594
examples 627
MIC importing 612
PKI 572
RA configuration 608
telephony-service security configuration 591
telephony-service security parameters 591
phone-key-size command 600
phone labels 1424
phoneload command 227
phone number plan 372
phone-redirect-limit command 801
phones
analog 210
basic configuration 187
configuration files 349
remote teleworker 215
phone screen
custom background images 1420
header bar display 1423
system message display 1426
phone-specific parameters for individual SIP phones 235
phone user GUI access setup 517
using CLI 518
using GUI 517
Phone User Interface for BLF-Speed-Dial 1246
pickup, See call pickup
pickup-call any-group command 848
pickup-group command 848
PickUp soft key 1301
PIN (personal identification number) 668
pin (voice logout-profile) command 1086
pin (voice user-profile) command 1095
pin command 675
PKI (Public Key Infrastructure) 572
PLK 1304
policy-list command 336
port (CAPF-server) command 600
precedence
blocked announcement 1173
busy station announcement 1173
explained 1166
isolated code announcement 1173
unauthorized announcement 1174
vacant code announcement 1174
preemption
explained 1167
preemption reserve timer command 1186
preemption tone timer command 1185
preemption trunkgroup command 1185
preemption user command 1185
preference (ephone-dn) command 819, 843
preference (ephone-hunt) command 859
preference (voice hunt group) command 867
preference, dial-peer 819
preference command, overlaid ephone-dns 836, 877
preference command for prebuilt dns 1549
presence call-list command 1248, 1252, 1255
presence enable command 1248
presence service 1241
present-call command 860
privacy 651
privacy-button command 660, 663, 1086, 1096
privacy initial-state command 663
privacy-on-hold command 659, 662
private lines to Public Switched Telephone Network (PSTN) 207
profile-identifier register command 932
protocol mode command 136
provision-tag command 334
PTT 1424
push-to-talk 1424
Q
QCIF (one-quarter common intermediate format) 1360
qsig decode command 783
R
RA (registration authority) 573
RADIUS accounting 28
ready/not-ready status, hunt groups 832
Real-Time Transport Protocol, See RTP
rebooting phones 359
Redial soft key 1301
redirect-called translation rule 384
redirect-target translation rule 384
refer-ood enable command 110
refer target dial-peer command 1504
register id command 1502, 1525
register support, SIP 85
registrar command 89, 106, 141
registrar server command 89, 1498, 1523
registration, blocking automatic 149
registration, video-enabled endpoints 1360
registration authority, See RA
relay, DTMF 84
reminder, call-park 687
reminder, on-hold 1270
remote-in-use (call state) 1300
remote phones 215
request outstanding command 1611
request timeout command 1612
reset (voice register global) command 366, 367
reset (voice register pool) command 70
reset tapi command 364
resetting all SIP phones 365
resetting a TAPI session 364
resetting phones
description 359
reset (ephone) command 361, 365
resolution, for video 1360
response size command 1611
response timeout command 1613
restarting phones
description 359
restart (ephone) command 362
Resume soft key 1301
retry register command 90, 106
revocation-check command 466, 468, 589, 609, 613, 621
RFC 2833 DTMF MTP passthrough 529
ring command 1272
ringing, distinctive 1269
ringing call state 1300
ring number command (redundant router) 155
RmLstC soft key 1301
rollover button for overlaid ephone-dns 840
route code 1170
route-code command 1186
routing, loopback 1157
RSA key pair 573
rsakeypair command 466, 468, 589, 609
RTP (Real-Time Transport Protocol) 1366
RTP packets 1366
rule command 384
S
SAST (system administrator security token)
sast1 trustpoint command 594, 597
sast2 trustpoint command 595, 597
SCCP (Skinny Client Control Protocol)
analog phones 210
firmware 60
security 569
sccp blf-speed-dial retry-interval command 1257
sccp ccm group command 448, 483, 928, 931
sccp command 929
SCCP Controlled Analog (FXS) Ports 279
sccp ip precedence command 459
SCCP video endpoints 1362
sdspfarm conference mute-on command 933
sdspfarm tag command 455, 457, 486, 933
sdspfarm transcode sessions 490, 987
sdspfarm transcode sessions command 455, 485
sdspfarm units command 933
sdspfarm unregister force 490, 987
secondary dial tone 374
secondary-dialtone command 392
secondary numbers 201
secondary start command 860
secure real-time transport protocol 569
secure-signaling trustpoint command 591
security, See phone authentication
security command 227
seized (call state) 1300
selective call forwarding 744
Select soft key 1301
sequential ephone hunt groups 826
serial-number command 609
server (CTL-client) command 595
server command 1257
server-security-mode command 593
service dhcp command 95
service digit 1169
service-digit command 1186
service directed-pickup command 847
service-domain command 1177, 1184
service-domain midcall-mismatch command 1186
service domains 1171
service dss command 1344
service fac 1119
service local-directory command 1006
service phone 722CodecSupport command 250
service phone command 1468, 1470
service phone thumbButton1 command 1472
service phone videoCapability command 1376
Session Initiation Protocol, See SIP
session protocol command 552
session-server command 1500, 1504, 1505
session target command 328, 550, 552
session transport protocol 219
shared ephone-dns 202
shared-line command 233
shared-line overlays 837
show call active video command 1380
show call prompt-mem-usage command 793
show dspfarm sessions active command 462
show dspfarm sessions command 461
show dspfarm sessions summary command 461
show ephone-dn park command 699
show ephone-dn whisper-intercom command 1148
show ephone offhook command 1380
show ephone phone-load command 78
show ephone registered command 1377, 1380
show ephone rtp connections command 219
show ephone socket command 139
show fb-its-log command 1616
show rtp connections command 1380
show running-config command 1379
show sccp command 460
show sccp connections command 460
show sccp connections details command 462
show sdspfarm command 460
show shared-line command 495, 498
show sip-ua register status command 107, 108
show sip-ua statistics command 107, 108
show sip-ua status command 107
show sip-ua timers command 107, 108
show telephony-service bulk-speed-dial command 1349
show telephony-service security-info command 593
show telephony-service tftp-bindings command 353
show voice emergency callers command 1062
show voice moh-group command 1215
show voice moh-group statistics command 1216
show voice register hfs command 179
show voice register profile text command 355
show voice register tftp-bind command 355
show voip rtp connections command 792, 1366
signal immediate command 1201
signal loop-start live-feed command 1201
signature 573
single in-line memory module (SIMM) sockets 441
single-line ephone-dn 197
SIP (Session Initiation Protocol)
dial plans 218
endpoints 1360
register support 85
shared lines 200
SIP MWI - QSIG translation 530
SIP phone firmware, upgrading 67
SIP-to-SIP call forwarding 793
sip-ua command 110, 141, 558, 561, 1247
slots, call-park 686
snr answer too soon time 1289
snr calling-number local command 1286
snr command 1286
snr ring-stop 1289
soft key
display 1299
DND 833
feature blocking 1299
HLog 833
softkeys alerting command 1311
softkeys commands 1299
softkeys connected (voice register template) command 1314
softkeys connected command 539, 543, 937, 1286, 1311
softkeys hold command 938, 1311, 1314
softkeys idle (voice register template) command 1314
softkeys idle command 938, 1030, 1286, 1311
softkeys remote-in-use command 655, 657, 1311
softkeys ringIn command 1030
softkeys ringing command 1312
softkeys seized (voice register template) command 1314
softkeys seized command 853, 938, 1312
software, downloading for Cisco Unified CME 60
source-addr command 599
source-address command 158
speed dial
bulk loading 1348
buttons on phones 1346
local 1342
monitor-line button 1340
personal 1345
speed-dial (voice logout-profile) command 1086
speed-dial (voice user-profile) command 1095
speeddial.xml file 1338
speed dial buttons 1351
speed-dial options in GUI 1077
speed-dial options in phone user interface 1077
speed-dial user interface 1341
spfarm profile command 930
srst dn line-mode command 1546
srst dn template command 1546
srst ephone description command 1547
srst ephone template command 1546
SRST fallback
preference command for prebuilt dns 1549
SRST fallback mode 1539
srst mode auto-provision command 1546
SRTP 569
srtp fallback command 617, 619
subnet command 1056
supplementary-service h225-notify cid-update (dial-peer) command 791
supplementary-service h225-notify cid-update (voice-service) command 790
supplementary-service h450.12 (dial-peer) command 778
supplementary-service h450.12 (voice-service) command 777
supplementary-service h450.2 (dial-peer) command 769
supplementary-service h450.2 (voice-service) command 768
supplementary-service h450.3 (dial-peer) command 769
supplementary-service h450.3 (voice-service) command 768, 781
supplementary-service h450.7 command 783, 785
supplementary-service media-renegotiate command 616
supplementary-service qsig call-forward command 783, 785
supplementary-service sip moved-temporarily command 786
supplementary-service sip refer command 787
switchback interval command 450
switchback method command 449
switchover method command 449
system administrator GUI access setup 511
system administrator security token, See SAST
system-defined locales 400
system message command 1461
T
TACACS authentication for HTTP server 509
TAPI (Telephony Application Programming Interface) software 63
telephony-service ccm-compatible (h323 voice-service) command 789
telephony-service ccm-compatible (voice-class) command 790
telephony service command 66, 76
telephony-service security parameters 591
teleworker remote phones 215
templates, creating and applying 1486
tftp-path command 159
TFTP server
changing address 108
storing configuration files 125, 349
tftp-server command 66, 76, 145
tftp-server-credentials trustpoint command 592
three-party ad hoc conferencing 915
three-party conferencing, See conferencing
timeouts busy command 152
timeouts interdigit (telephony-service) command 152
timeouts night-service bell command 872
timeout transfer-recall command 767, 773
timers register command 90, 107
time-webedit command 513
time-zone command 148
timezone command 160
TLS (transport layer security) 575
toll bar, after-hours 667
toll bar override 667
toll fraud prevention 36
transcoding support 439
transfer, See call transfer
transfer-digit-collect command 768
transfer max-length command 774
transfer-mode command 773
transfer-pattern blocked command 774
transfer-pattern command 767
transfer-system command 766
transfer-system full-consult command 933
transfer to voice mail 532
translate 394
translate-outgoing command 390
translation-profile command 386
translation-profile incoming command 388
transport layer security, See TLS
Trnsfer soft key 1301
TrnsfVM soft key 1301
troubleshooting Cisco phone firmware upgrade 79
troubleshooting tips for upgrading, downgrading, converting phone firmware 79
troubleshooting video conferences 981
trunk lines 207
trunk monitoring 208
trunk optimization 208
trustpoint 573
trustpoint (credentials) command 606
trustpoint-label command 599
TSP (TAPI Service Provider) software 63
type command 230, 236, 239, 266, 277, 1150, 1152
type ip-ste command 289
U
unauthorized precedence announcement 1174
upa command 1177
upgrading SIP firmware 67
url authentication command 1082, 1090
url directories command 1010
url directory command 1015
url idle command 1461
url services root command 1528
user (voice logout-profile) command 1085
user (voice user-profile) command 1095
user-defined locales 401
user GUI access setup 517
user-locale (ephone-template) command 416, 427
user-locale command 413, 415, 422, 424, 426
user locales
alternative 402
system-defined 400
user-defined 401
username command 518
utf8 command 227
V
vacant code announcement 1174
vad command 329
vca command 1187
vendorConfig parameters 1424
verifying firmware version on an IP phone 78
verifying SIP profiles 355
VG2xx autoconfiguration 212
video
call setup 1364
codec selection process 1363
codecs supported 1360
conferences 965
firmware version 1360
formats supported 1360
icon 1361
prerequisites 1367
restrictions 1367
setting parameters 1376
transrating 480
troubleshooting 1379
video (config-ephone) command 1378
video (config-telephony) command 1376
video capability class 969
video conferences
configuring DSP farm 974
troubleshooting 981
video conferencing 965
video format 480
video transcoding 477
configuring DSP farm 482
virtual voice port 196
VLAN 47
vm-integration command 547
vmwi dc-voltage command 561
voice 1118
voice call send-alert coomand 1497
voice-card command 926
voice class codec command 618
voice-class codec command 619
voice class custom-cptone command 927
voice class media command 170
voice class mlpp command 1184
voice-class mlpp command 1184
voice emergency response location command 1049, 1056
voice emergency response zone command 1050
voice-gateway system command 277
voice hunt-group command 866
voice hunt groups 864
voice logout-profile command 1085
voice lpcor call-block cause command 712
voice lpcor custom 1118
voice lpcor custom command 712
voice lpcor enable 1118
voice lpcor enable command 712
voice lpcor ip-phone mobility command 726
voice lpcor ip-phone subnet command 725
voice lpcor ip-trunk subnet incoming command 718
voice lpcor policy command 712
voice mail
Cisco Unity Express AXL enhancement 532
DTMF integration patterns 546
integration 525
mailbox selection policy 535, 536
MWI prefix specification for SIP 559
voicemail (voice register global) command 534, 539, 545
voicemail command 542
voice moh-group command 1206
voice port, virtual 196
voice-port command 277
voice register dialplan command 238
voice register dn command 233, 545, 1014, 1149
voice register global command 69, 73, 158, 160, 168, 801, 1015
voice register pool command 70, 235, 679, 1150, 1152
voice-register session-server command 1502, 1524
voice register template command 802, 1487
voice services hardware 43
voice service voip command 1497
voice translation-profile command 384
voice translation-rule command 383
voice user-profile command 1094
VoIP-to-VoIP connections
configuring 778
H.450 tandem gateways 756
vpn-gateway command 1402
vpn-group command 1402
vpn-hash-algorithm command 1402
vpn-profile command 1402
vpn-trustpoint command 1402
W
watcher all command 1257
watch mode for a phone 207
web admin customer command 517
web admin system command 512
web customize load command 515
whisper intercom 1143
whisper intercom command 1148
X
XML application programming interface 1571
XML files
downloading xml.template 62
GUI configuration file 514
speeddial.xml for system speed dial 1338
xml user command 1614