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Cisco Unified Communications Manager Express System Administrator Guide
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Feature Map
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Feature History
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Cisco Unified CME Overview
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Before You Begin
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Installing and Upgrading Cisco Unified CME Software
- Setting Up Basic Configuration
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Configuring Dialing Plans
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Configuring Localization Support
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Configuring Transcoding Resources
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Enabling the GUI
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Integrating Voice Mail
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Configuring Security
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Adding Features
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Configuring Automatic Line Selection
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Configuring Barge and Privacy
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Configuring Call Blocking
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Configuring Call Park
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Call Restriction Regulations
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Configuring Call Transfer and Forwarding
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Configuring Call-Coverage Features
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Configuring Caller ID Blocking
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Configuring Conferencing
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Configuring Directory Services
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Configuring Do Not Disturb
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Configuring Enhanced 911 Services
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Configuring Extension Mobility
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Configuring Fax Relay
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Configuring Feature Access Codes
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Configuring Headset Auto-Answer
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Configuring Intercom Lines
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Configuring Loopback Call Routing
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Configuring MLPP
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Configuring Music on Hold
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Configuring Paging
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Configuring Presence Service
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Configuring Ring Tones
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Configuring Single Number Reach
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Customizing Soft Keys
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Configuring Speed Dial
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Configuring Video Support for SCCP-Based Endpoints
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Creating Templates
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Modifying Cisco Unified IP Phone Options
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Configuring Interoperability with Cisco Unified CCX
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Configuring the CTI CSTA Protocol Suite
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Configuring SRST Fallback Mode
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Configuring VRF Support on Cisco Unified CME
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Configuring the XML API
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Index
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Table Of Contents
Numerics - A - B - C - D - E - F - G - H - I - J - K - L - M - N - O - P - Q - R - S - T - U - V - W - X -
Index
Numerics
7931 186
911 services 833
A
abbreviated dialing 1072
accept command 563
access-digit command 946
account code entry 1047
Acct soft key 1046
addon command 163
address command 847
ad hoc conferencing 753
after-hour exempt (voice register pool) command 526
after-hour exempt command 525
after-hours block pattern command 520
after hours call blocking
configuring exception for dial peer 522
configuring exception for SIP phone 524, 525
after-hours date command 521
after-hours day command 521
after-hours toll bar 517
agent availability, ephone hunt groups 674
agent status control, hunt groups 676
alerting (call state) 1046
allow connections command 630
allow-connections command 80, 628
allow-connections sip-to-sip command 1144, 1167, 1168
allow subscribe command 1016
allow watch command 1009, 1146, 1150
analog phones 151
announcements
blocked precedence 943
busy station 943
isolated code 943
loss of C2 features 944
MLPP 943
unauthorized precedence 944
vacant code 944
Answer soft key 1046
API, XML 1215
application (voice register global) command 131
application command 238
archives, downloading for Cisco Unified CME 54
associate application command 340
associate application sccp command 769
associate ccm command 339, 769
associate profile command 339
ATA (Cisco Analog Telephone Adapters) 151
attendant-console command 957
audio fallback, for video calls 1089
audio file for MOH 56
audio paging 989
authenticate command 127
authenticate credential command 95, 1017
authenticate ood-refer command 95
authenticate presence command 1016
authentication, See phone authentication
authentication credential command 878
authentication for HTTP server 369
authentication string, entering on phone 468
auth-string command 457
auto-answer, headset 907
auto-answer command 923
auto assign command 243
autoconfiguration of VG2xx 152
auto-cut-through command 971
auto-line command 497
auto logout command 677
automatic agent status not-ready, ephone hunt groups 677
automatic line selection 495
automatic registration blocking 119
auto-reg-ephone command 119
B
b2bua command 411
bandwidth, for video 1093
barge 501
Barge soft key 1046
billing records 22
bind interface command 767
bit-rate, setting maximum value 1092
blast hunt group 673
BLF for a phone line 147, 1002
blf-speed-dial command 1011, 1014
BLF status 1002
blind transfer 596
blocked precedence announcement 943
blocking
automatic registration 119
caller ID 517
call park 540
calls 517
call transfer 596
features 1048
local directory 803
bnea command 946
bpa command 946
bulk command 113
bulk-loading speed-dial numbers 1074
bulk registration
configuring 112
disabling SIP proxy registration 180
bulk-speed-dial list command 1075
bulk-speed-dial-prefix command 1075
busy call forwarding 594
busy station announcement 943
busy-trigger-per-button command 167, 172
button command 198
assigning dns to phones 166
overlaid ephone-dns 721
button-layout command 1105
button optimization 149
C
CA (certification authority) 431
cadence command 765
Callback soft key 1046
call blast 673
call blocking
based on date and time 517
override 518
call-coverage features 661
call detail records 22
caller-id block command 746
caller ID blocking 744
caller-id command 930
caller ID name 807
call-feature-uri gpickup command 693
call-feature-uri pickup command 693
call-forward all command 620
call-forward b2bua all command 643
call-forward b2bua busy command 405, 643
call-forward b2bua mailbox command 405, 643
call-forward b2bua noan command 405, 643
call-forward b2bua unreachable command 644
call-forward busy command 620
call-forward busy command, overlaid ephone-dns 720
call forwarding
blocking local extension forwards 620
H.450.3 standard 598
selective 594
transcoding between G.726 and G.711 330
call-forward max-length command 620
call-forward night-service command 620
call-forward noan command 620
call-forward noan command, overlaid ephone-dns 720
call-forward pattern command 619, 629
call-forward system command 289
call history 22
call hunt 663
calling-number local command 629
callmon command 1143
callmonitor command 1168
call park
alternate target 538
blocking 540
call-park slots 536
dedicated slots 538
directed 538
examples 547
monitoring call-park slots 537
redirect 540
reminder ring 537
reservation groups 538
timeout interval 537
call-park system command 542
examples 724
group numbers 664
call routing, loopback 927
call setup, video 1089
call start slow command 1091
call transfer 646
blocking 596
consult transfer for direct station select 598
direct station select 598
H.450.2 standard 598
H.450 standards 596
transcoding between G.726 and G.711 330
call type 1089
call waiting
beep 666
cancel 667
overlaid ephone-dns 682
ring 667
call-waiting 699
call-waiting beep command 695
call-waiting ring command 667, 695
cancel call waiting 667
CAPF (certificate authority proxy function) 432
capf-auth-str command 460
capf-server command 456
cBarge 501
CBarge soft key 1046
CDRs 22
cert-enroll-trustpoint command 456
certificate 431
certificate authority proxy function, See CAPF
certificate revocation list, See CRL
certificate trust list, See CTL
certification authority, See CA
cert-oper (CAPF-server) command 458
cert-oper (ephone) command 461
CFwdALL soft key 1046
channel huntstop 664
CIF (common intermediate format) 1086
Cisco BTS Softswitch (Cisco BTS) 599, 600, 603, 605
Cisco IOS softwrae 39
Cisco phone firmware
troubleshooting upgrade 73
upgrading SIP 61
verifying firmware version on an IP phone 72
Cisco PSTN Gateway (Cisco PGW) 599, 603, 605
Cisco QoS 41
Cisco Unified CME for SIP phones
applying translation rules 297
configuring bulk registration 112
configuring call forwarding 641
configuring call transfer 646
configuring dial-plan patterns 288
configuring hunt stop 687
configuring voice hunt groups 708
configuring voice mailbox 403
creating and applying templates 1132
creating DNs 168
disabling SIP proxy registration 180
generating configuration profiles 265
RFC 2833 dual tone DTMF MTP passthrough 389
SIP MWI - QSIG translation 390
Cisco Unified Communications Manager
interworking with Cisco Unified CME 636, 640
no support for H.450 standards 599
Cisco Unified IP Phone 7931G 186
CiscoUnifiedVideo Advantage 1085
Cisco Unity
configuring SIP dial peer for 408
integration 388
Cisco Unity Connection integration 387
Cisco Unity Express
AXL enhancement 392
configuring SIP dial peer for 410
integration with Cisco Unified CME 387
transcoding between G.726 and G.711 330
Cisco Unity Express AXL enhancement 392
Cisco VG 224 151
class of restriction (COR) 519
clear cti session command 1175
clear telephony-service xml-event-log command 1221
clear voice moh-group statistics command 987
clid strip command 745
clid strip name command 745
client identifier command 85
cli write command 247
clock summer-time command 88
clock timezone command 88
cnf-file command 121
cnf-file location command 120
cnf-file perphone command 449
codec (dspfarm-profile) command 340
codec command 183, 185, 210, 240, 412, 768, 1151
codec g729r8 dspfarm-assist command 155, 333
codec preference command 474
common intermediate format, see CIF 1086
conference add-mode command 775
conference ad-hoc command 773
conference admin command 775
conference drop-mode command 775
conference hardware command 771
conference-join custom-cptone command 768
conference-leave custom-cptone command 768
conference meetme command 773
conferencing 751
end-of-conference options 753
examples 785
gain control 753
initiator dropoff control 753
transcoding between G.729 and G.711 for ad hoc calls 330
configuration files
GUI 374
configuring Cisco QoS 41
configuring VLANs 41
ConfList soft key 1046
Confrn soft key 1046
connected (call state) 1046
connection plar opx command 189
consultative transfer 596, 597
COR (class of restriction) 519
cor command 529
corlist command 528
CPU consumption, for video calls 1087
create cnf-files command 61, 71, 205
create profile command 63, 67, 180, 266
credentials command 463
CRL (certificate revocation list) 432
crypto pki authenticate command 359, 360, 446, 470, 478
crypto pki enroll command 359, 447
crypto pki server command 354, 442, 444, 467
crypto pki trustpoint command 355, 357, 360, 443, 445, 466, 470, 477
CSTA client application 1163
csv accounting 22
cti-aware command 1170
cti csta mode basic command 1168
CTI CSTA protocol suite 1163
cti message device-id suppress-conversion command 1168
cti notify command 1173
cti shutdown command 1168
cti watch command 1173
CTL (certificate trust list) 432
ctl-service admin command 464
customer administrator GUI access setup
using the CLI 376
using the GUI 375
customer administrator GUI file 374
D
database level command 354, 442
date-format command 128
debug cch323 video command 1095
debug dspfarm command 352
debug ephone detail command 1095
debug ephone message command 1095
debug ephone mlpp command 958
debug ephone mtp command 352
debug ephone register command 1095
debug ephone video command 1096
debug h225asn1 command 1095
debug h245 asn1 command 1095
debug sccp command 352
debug tftp event command 73
debug voice mlpp command 958
debug voip ccapi inout command 1095
dedicated call-park slots 538
description (ephone-hunt) command 704
description(moh-group) command 976
description command 409, 411, 1106, 1107
destination-pattern command 240, 409, 411
device-id command 162
device-name command 162
device-security-mode command 449, 460
device-type command 162
DHCP server
changing TFTP address 93
option 150 and configuration files 93
DHCP service
description 76
setting up 82
dialing plans 283
dial-peer hunt command 680
dial-peer hunt for ephone-dn dial peers
dial-peer preference 663
dial peers
ephone-dns 141
for call transfer and forwarding 607
dial-peer voice command 409, 411
dialplan command 176
dialplan-pattern command 288, 289
dial plans for SIP phones 156
dial tone, secondary 286
DID (Direct Inward Dialing) 285
digital certificate 431
digital certificates 430
digital signature 431
digit collect kpml command 178
directed call park 538
directed call pickup, See call pickup
directories 803
directory command 806
directory entry command 808
directory numbers for SIP phones 168
direct station select 1067
direct station select call transfer 598
display-logout command 704
distinctive ringing 1027
DND (do not disturb) 827
dnd command 829
dnd feature-ring command 826
dn-webedit command 372
do not disturb (DND) 827
downloading files for Cisco Unified CME 54
DSCP (Differentiated Services Code Point) 102
dspfarm connection interval command 349
dspfarm profile command 340
dspfarm rtp timeout command 349
DSP farms, modifying configuration after upgrading Cisco IOS software 346
DSP farms, usage considerations 333
dspfarm transcoder maximum sessions command 342, 348
DSPs (digital signal processors) 331
dsp services dspfarm command 337, 341, 764
DSS (direct station select) service 1067
dst auto-adjust command 129
dst command 129
DTMF integration 388
DTMF integration patterns for voice mail 406
dtmf-interworking rtp-nte command 410
DTMF relay
for H.323 networks 77
SIP NOTIFY 410
SIP trunks 90
dtmf-relay (voice register pool) command 172, 1151
dtmf-relay h245-alphanumeric command 90, 240
dtmf-relay rtp-nte command 91, 410
dtmf-relay sip-notify command 91, 412
dual-line ephone-dn 142
dual-number ephone-dns 146
dualtone conference command 765
dynamic membership, hunt groups 676
E
E.164 number registration
ephone-hunt group pilot number 703
SIP 77
E911 services 833
elin command 847
emadmin login command 1173
emadmin logout command 1173
emergency response callback command 852
emergency response location command 855, 856, 857
emergency response zone command 850, 851
emergency services 833
em external command 1174
em keep-history command 878
em logout command 879
emptycapability command 473
encryption 429
EndCall soft key 1046
endpoint capability match 1089
enhanced 911 services 833
enrollment terminal command 470
enrollment url command 357, 444, 446, 466
ephone command 165
ephone-dn command 70, 159, 402
ephone-dns
assigning to phone (button command) 166
definition 19
dual-line 142
dual-number 146
hunt groups 668
secondary number 146
shared 146
single-line 141
two ephone-dns with one number 145
types 141
ephone-hunt command 701
ephone hunt groups
agent availability options 674
agent status control 676
automatic agent status not-ready 677
dynamic membership 676
examples 725
hops 668
longest-idle groups 672
peer groups 671
sequential groups 670
ephone-hunt login command 705
ephones
basic configuration 164
definition 19
enabling video 1093
setting video bandwidth 1093
ephone-type command 162
Ephone-type templates 161
extending overlaid ephone-dn calls 684
extension assigner feature 229
automatic synchronization 235
extension-assigner tag-type command 242
extension mobility 873
extension-range command 977
external-ring command 1034
F
FAC (feature access code) 891
fac command 399, 543, 690, 697, 894
far-end camera control, see FECC 1086
fax relay 899
fax support 152
feature access code (FAC) 891
feature blocking 1048
feature buttons
fixed 1100
URL provisioning for 1102
features blocked command 1058
FECC (far-end camera control) 1086
filename command 175
files, downloading for Cisco Unified CME 54
firmware files
phone 54
video 1085
fixed line/feature button layout 1100
flow-around mode, video stream 1090
flow control messages 1090
flow-through mode, video stream 1090
forwarding, See call forwarding
forwarding calls using local hairpin routing 628
forward local-calls command 620
frequency command 765
from-ring command 704
fwd-final command 703
fxo hook-flash command 1056
FXO port monitoring 149
FXO trunk lines 149
FXS ports 151
G
G.711 conference calls 753
G.729r8 codec
transcoding 329
gain control for conferences 753
gatekeeper, H.323
not registering ephone hunt-group pilot number 703
number format restrictions 284
generating SIP profiles 265
GPickUp soft key 1046
grant auto command 354, 444, 467
group call pickup 664
group phone command 1208
group pickup, See call pickup
GUI (graphical user interface)
customer administrator setup 375
how to access 373
phone user setup 377
prerequisites 367
restrictions 368
setting up 369
system administrator setup 371
H
H.225 debug messages 1095
H.245 debug messages 1095
H.261 video codec 1086
H.263 video codec 1086
H.264 video codec 1088
H.323-to-H.323 connections, enabling 627
H.323 video endpoints 1088
H.450.12 supplementary services
description 602
H.450.2 supplementary services 598
description 598
enabling 613
handling non-H.450.2 calls 602
network requirements 600
H.450.3 supplementary services 598
description 598
enabling 613
handling non-H.450.3 calls 602
network requirements 600
H.450 standards
call forwarding 594
call transfer 596
H.450 tandem gateways
description 605
enabling H.323-to-H.323 connections 627
licensing 605
h225 h245-address on-connect (h323 voice-service) command 638
h225 h245-address on-connect (voice-class) command 639
h323 command 473
hairpin call routing
description 602
enabling H.323-to-H.323 connections 627
network requirements 604
restrictions 627
headset auto-answer 907
headset auto-answer command 910
hold (call state) 1046
Hold soft key 1046
hookflash functionality 1048
host command 85
HTTP path, setting 369
HTTP server, enabling 369
hunt, See call hunt
hunt-group logout command 677, 705
hunt groups 667
huntstop, channel 664
huntstop channel command 160, 170, 686, 720
huntstop command 188, 195, 663, 688, 720
huntstop command, overlaid ephone-dns 680
I
ica command 957
idle (call state) 1046
incoming alerting command (redundant router) 124
in key systems 198
input gain command 971
installing Cisoc IOS software 39
installing hardware 37
intercom command 919
intercom lines
configuring for SCCP phones 918
configuring for SIP phones 922
description 915
interface command 87
internal-call command 982
international languages and tones
alternative locales 307
user-defined locales 306
interoperability with other systems 609
intersite calling plan 284
ip dhcp pool command 83, 85, 94
ip helper-address command 87
ip http authentication command 371
ip http path flash command 370, 1069
ip http server command 370, 877, 1069
IP phone
configuring phone options 1103
programmable vendor parameters 1101
ip source-address (credentials) command 463
ip source-address command 110, 345
ip source-address command (redundant router) 116, 124
isolated code announcement 943
issuer-name command 443
ixi application cme command 1218
ixi transport http command 1217
J
Join soft key 1046
K
keepalive command 122, 1148, 1171
keepalive retries command 339
keep-conference (voice register pool) command 762
keep-conference command 760
keygen-retry command 458
keygen-timeout command 458
keypad-normalize command 167
KPML 156
kron occurrence command 248
kron policy-list command 247
L
language support 305
license requirements 19
lifetime certificate command 443, 467
line buttons
fixed 1100
phone labels 1101
line selection, automatic 495
live-feed music on hold 963
LiveRcd soft key 1046
live record 392
live record command 401
load (telephony service) command 61, 71
load-cfg-file command 449
loc2 command 957
local directory 803
locale installer 307
locales
multiple 307
system-defined 306
user-defined 306
locally significant certificate, See LSC
local speed dial 1068
location command 848
logical partitioning class of restriction 553
login (telephony-service) command 522
Login soft key 1046
logout-profile command 884
log table max-size command 1220
log table retain-timer command 1220
longest-idle ephone hunt groups 672
loopback call routing 927
loopback-dn command 931
loss of C2 features announcement 944
LPCOR 553
lpcor incoming (ephone) command 571
lpcor incoming (trunk group) command 565
lpcor incoming (voice port) command 566
lpcor incoming (voice service) command 569
lpcor outgoing (dial peer) command 569
lpcor outgoing (ephone) command 572
lpcor outgoing (trunk group) command 565
lpcor outgoing (voice port) command 566
lpcor type command 571
lpcor type mobile command 575
LSC (locally significant certificate) 433
M
mac-address command 166, 197, 204, 246
MAC addresses for analog phones 207
mailbox-selection (dial-peer) command 395
mailbox-selection (ephone-dn) command 397
mailbox selection policy 394, 396
manufacture-installed certificate, See MIC
max-calls-per-button command 166
max-conferences command 759
max-idle-time command 886
maximum bit-rate command 1092
maximum conference-party command 768
maximum sessions command 340, 768
max-pool command 127
max-presentation command 163
max-redirect command 705
max-subscription command 1008
max-timeout command 703
media encryption 427
media messages 1089
media path setup 1089
media termination point, See MTP
meet-me conferencing 754
Cisco CME 3.2 to Cisco Unified CME 4.0 755
MeetMe soft key 1047
messages
debug 1095
flow control 1090
media 1089
MIBs 25
MIC (manufacture-installed certificate) 433
configuring 469
MLPP
access digit 936
announcements 943
explained 935
precedence 936
preemption 937
service domains 941
mlpp indication command 949, 952
mlpp max-precedence command 947
mlpp preemption command 949, 952
mlpp service-domain command 949, 952
mobility command 1040
MOC client 1163
mode ra command 467
MOH (music on hold)
audio file to download 56
from a live feed 963
from an audio file 966
transcoding between G.726 and G.711 330
moh (telephony-service) command 967, 976
moh command 973
moh-file-buffer command 983
moh-group command 980
monitoring call-park slots 537
monitor-line button 1066
monitor mode for shared lines 147
MTP (media termination point)
remote phones 155
transcoding for video 1087
mtp command 210
multicast moh command 968, 977
multicast-moh command 969, 974
multi-party ad hoc conferencing 753
MWI
configuring Subscribe notify 416
configuring unsolicited notify 416
defining MWI outcall 415
prefix specification for SIP 418
mwi prefix command 419
mwi reg-e164 command 415
mwi-server command 418
mwi stutter command 415
N
name command 160, 807, 814, 847
network command 83
network-locale (ephone-template) command 319
network-locale command 205, 319
network locales
alternative 307
system-defined 306
user-defined 306
network parameters 75
NewCall soft key 1047
night service 678
examples 729
notification 678
night-service bell (ephone) command 716
night-service bell (ephone-dn) command 715
night-service call forwarding 594
night-service code command 715
night-service date command 714
night-service day command 713
night-service everyday command 714
night-service weekday command 714
night-service weekend command 715
no-answer call forwarding 594
no ephone command 66
no-reg (ephone-hunt) command 703
no-reg command 181
no supplementary-service sip moved-temporary command 1144, 1168
no supplementary-service sip refer command 1168
notification, night-service 678
notification, on-hold 1028
notify telephone-event command 81, 91
not-ready, automatic, ephone hunt groups 677
no upgrade command 64
no vad command 412
no voice register pool command 69
nte-end-digit-delay command 167
NTP (Network Time Protocol) 77, 103
ntp server command 88
ntp-server command 130
number (voice logout-profile) command 881
number (voice register dn) command 169, 688, 923
number (voice register pool) command 171, 923
number (voice user-profile) command 886
number plan 284
num-buttons command 163
O
octo-lines
autoprovisioning in SRST fallback mode 1190
barge 501
conferencing 752
description 143
privacy 501
one-quarter common intermediate format, see QCIF 1086
on-hold notification 1028
OOD-R (out-of-dialog refer) 78
open logical channel (OLC) 1090
operation command 971
option 150 and configuration files, changing TFTP address 93
option 150 ip command 83, 85, 94
call waiting 682
definition 147
examples 730
huntstop 680
huntstop channel 720
preference 680
restrictions 718
rollover to another button 684
override for after-hours toll bar 517
P
packet voice/data modules (PVDM) 331
paging 989
paging command 992
paging-dn command 994
paging group command 994
parallel hunt groups 673
param ea-password command 238
paramspace callsetup after-hours-exempt command 523
paramspace command 239
park reservation-group command 544
park reservation groups 538
park-slot command 543
Park soft key 1047
pattern command 175
pattern direct command 407
pattern ext-to-ext busy command 407
pattern ext-to-ext no-answer command 407
pattern trunk-to-ext busy command 407
pattern trunk-to-ext no-answer command 407
PBX model 285
peer ephone hunt groups 671
per-phone configuration files 103, 262
personal speed dial 1071
phone authentication 427
authentication string entering on phone 468
CA configuration 441
CAPF server configuration 455
certificates 430
configuration tasks 441
CTL client and CTL provider configuration 450, 451
examples 478
MIC importing 469
PKI 430
RA configuration 465
telephony-service security configuration 448
telephony-service security parameters 448
phone-key-size command 457
phone labels 1101
phoneload command 163
phone number plan 284
phone-redirect-limit command 646
phones
analog 151
basic configuration 139
configuration files 261
remote teleworker 154
phone screen
custom background images 1100
header bar display 1100
system message display 1102
phone-specific parameters for individual SIP phones 170
phone user GUI access setup 377
using CLI 378
using GUI 377
pickup, See call pickup
pickup-call any-group command 691
pickup-group command 691
PickUp soft key 1047
PIN (personal identification number) 518
pin (voice logout-profile) command 882
pin (voice user-profile) command 886
pin command 525
PKI (Public Key Infrastructure) 430
policy-list command 248
port (CAPF-server) command 457
precedence
blocked announcement 943
busy station announcement 943
explained 936
isolated code announcement 943
unauthorized announcement 944
vacant code announcement 944
preemption
explained 937
preemption reserve timer command 956
preemption tone timer command 956
preemption trunkgroup command 955
preemption user command 956
preference (ephone-dn) command 663, 686
preference (ephone-hunt) command 703
preference (voice hunt group) command 711
preference, dial-peer 663
preference command, overlaid ephone-dns 680, 719
presence call-list command 1007, 1012, 1014
presence enable command 1007
presence service 1001
present-call command 704
privacy 501
privacy-button command 510, 513, 882, 887
privacy initial-state command 513
privacy-on-hold command 509, 512
private lines to Public Switched Telephone Network (PSTN) 149
profile-identifier register command 770
protocol mode command 108
provision-tag command 246
PTT 1101
push-to-talk 1101
Q
QCIF (one-quarter common intermediate format) 1086
qsig decode command 631
R
RA (registration authority) 431
RADIUS accounting 22
ready/not-ready status, hunt groups 676
Real-Time Transport Protocol, See RTP
rebooting phones 271
Redial soft key 1047
redirect-called translation rule 292
redirect-target translation rule 292
refer-ood enable command 95
refer target dial-peer command 1150
register id command 1148, 1171
register support, SIP 77
registrar server command 81, 1144, 1169
registration, blocking automatic 119
registration, video-enabled endpoints 1086
registration authority, See RA
relay, DTMF 77
reminder, call-park 537
reminder, on-hold 1028
remote-in-use (call state) 1046
remote phones 154
request outstanding command 1217
request timeout command 1217
reset (voice register global) command 278, 279
reset (voice register pool) command 64
reset tapi command 276
resetting all SIP phones 277
resetting a TAPI session 276
resetting phones
description 271
reset (ephone) command 273, 277
resolution, for video 1086
response size command 1217
response timeout command 1218
restarting phones
description 271
restart (ephone) command 274
Resume soft key 1047
revocation-check command 356, 358, 446, 466, 470, 477
RFC 2833 DTMF MTP passthrough 389
ring command 1030
ringing, distinctive 1027
ringing call state 1046
ring number command (redundant router) 125
RmLstC soft key 1047
rollover button for overlaid ephone-dns 684
route code 940
route-code command 956
routing, loopback 927
RSA key pair 431
rsakeypair command 356, 358, 446, 466
RTP (Real-Time Transport Protocol) 1090
RTP packets 1091
rule command 292
S
SAST (system administrator security token)
sast1 trustpoint command 451, 454
sast2 trustpoint command 452, 454
SCCP (Skinny Client Control Protocol)
analog phones 151
firmware 54
security 427
sccp blf-speed-dial retry-interval command 1016
sccp ccm group command 338, 766, 769
sccp command 767
SCCP Controlled Analog (FXS) Ports 206
sccp ip precedence command 349
SCCP video endpoints 1088
sdspfarm conference mute-on command 771
sdspfarm tag command 345, 347, 771
sdspfarm transcode sessions command 345
sdspfarm units command 771
secondary dial tone 286
secondary-dialtone command 300
secondary numbers 146
secondary start command 704
secure real-time transport protocol 427
secure-signaling trustpoint command 448
security, See phone authentication
security command 163
seized (call state) 1046
selective call forwarding 594
Select soft key 1047
sequential ephone hunt groups 670
serial-number command 466
server (CTL-client) command 452
server command 1016
server-security-mode command 450
service dhcp command 87
service digit 939
service-digit command 956
service directed-pickup command 690
service-domain command 947, 954
service-domain midcall-mismatch command 956
service domains 941
service dss command 1070
service local-directory command 806
service phone 722CodecSupport command 183
service phone command 1118, 1119
service phone thumbButton1 command 1121
service phone videoCapability command 1092
Session Initiation Protocol, See SIP
session protocol command 411
session-server command 1146, 1150, 1151
session target command 240, 409, 412
session transport protocol 157
shared ephone-dns 146
shared-line command 169
shared-line overlays 681
show call active video command 1096
show call prompt-mem-usage command 641
show dspfarm sessions active command 352
show dspfarm sessions command 351
show dspfarm sessions summary command 351
show ephone-dn park command 547
show ephone-dn whisper-intercom command 921
show ephone offhook command 1096
show ephone phone-load command 72
show ephone registered command 1094, 1096
show ephone socket command 111
show fb-its-log command 1221
show rtp connections command 1096
show running-config command 1095
show sccp command 350
show sccp connections command 350
show sccp connections details command 352
show sdspfarm command 350
show sip-ua register status command 92, 93
show sip-ua statistics command 92, 93
show sip-ua status command 92
show sip-ua timers command 92, 93
show telephony-service bulk-speed-dial command 1075
show telephony-service security-info command 450
show telephony-service tftp-bindings command 265
show voice emergency callers command 860
show voice moh-group command 985
show voice moh-group statistics command 986
show voice register profile text command 267
show voice register tftp-bind command 267
show voip rtp connections command 641, 1091
signal immediate command 971
signal loop-start live-feed command 971
signature 431
single in-line memory module (SIMM) sockets 331
single-line ephone-dn 141
SIP (Session Initiation Protocol)
dial plans 156
endpoints 1086
register support 77
shared lines 144
SIP MWI - QSIG translation 390
SIP phone firmware, upgrading 61
SIP-to-SIP call forwarding 641
sip-ua command 95, 113, 417, 1007
slots, call-park 536
SNR (Single Number Reach) 1037
snr calling-number local command 1040
snr command 1040
soft key
display 1045
DND 677
feature blocking 1045
HLog 677
softkeys alerting command 1050
softkeys commands 1045
softkeys connected (voice register template) command 1053
softkeys connected command 398, 402, 775, 1041, 1050
softkeys hold command 776, 1050, 1053
softkeys idle (voice register template) command 1053
softkeys idle command 776, 828, 1041, 1050
softkeys remote-in-use command 505, 507, 1051
softkeys ringIn command 828
softkeys ringing command 1051
softkeys seized (voice register template) command 1053
softkeys seized command 697, 776, 1051
software, downloading for Cisco Unified CME 54
source-addr command 456
source-address command 126
speed dial
bulk loading 1074
buttons on phones 1072
local 1068
monitor-line button 1066
personal 1071
speed-dial (voice logout-profile) command 882
speed-dial (voice user-profile) command 886
speeddial.xml file 1064
speed dial buttons 1077
speed-dial options in GUI 875
speed-dial options in phone user interface 875
speed-dial user interface 1067
spfarm profile command 768
srst dn line-mode command 1192
srst dn template command 1192
srst ephone description command 1192
srst ephone template command 1192
SRST fallback mode 1185
srst mode auto-provision command 1191
SRTP 427
srtp fallback command 473, 475
subnet command 854
supplementary-service h225-notify cid-update (dial-peer) command 639
supplementary-service h225-notify cid-update (voice-service) command 638
supplementary-service h450.12 (dial-peer) command 626
supplementary-service h450.12 (voice-service) command 626
supplementary-service h450.2 (dial-peer) command 617
supplementary-service h450.2 (voice-service) command 617
supplementary-service h450.3 (dial-peer) command 618
supplementary-service h450.3 (voice-service) command 617, 630
supplementary-service h450.7 command 631, 633
supplementary-service media-renegotiate command 473
supplementary-service qsig call-forward command 632, 634
supplementary-service sip moved-temporarily command 635
supplementary-service sip refer command 635
switchback interval command 340
switchback method command 339
switchover method command 339
system administrator GUI access setup 371
system administrator security token, See SAST
system-defined locales 306
system message command 1112
T
TACACS authentication for HTTP server 369
TAPI (Telephony Application Programming Interface) software 57
telephony-service ccm-compatible (h323 voice-service) command 638
telephony-service ccm-compatible (voice-class) command 639
telephony service command 60, 70
telephony-service security parameters 448
teleworker remote phones 154
templates, creating and applying 1132
tftp-path command 126
TFTP server
changing address 93
storing configuration files 103, 261
tftp-server command 60, 70, 115
tftp-server-credentials trustpoint command 449
three-party ad hoc conferencing 753
three-party conferencing, See conferencing
timeouts busy command 122
timeouts interdigit (telephony-service) command 122
timeouts night-service bell command 715
timeout transfer-recall command 616, 622
timers register command 82, 92
time-webedit command 373
time-zone command 118
timezone command 128
TLS (transport layer security) 433
toll bar, after-hours 517
toll bar override 517
toll fraud prevention 30
transcoding support 329
transfer, See call transfer
transfer-digit-collect command 616
transfer max-length command 623
transfer-mode command 621
transfer-pattern blocked command 623
transfer-pattern command 615
transfer-system command 615
transfer-system full-consult command 771
transfer to voice mail 391
translate-outgoing command 298
translation-profile command 294
translation-profile incoming command 296
transport layer security, See TLS
Trnsfer soft key 1047
TrnsfVM soft key 1047
troubleshooting Cisco phone firmware upgrade 73
troubleshooting tips for upgrading, downgrading, converting phone firmware 73
trunk lines 149
trunk monitoring 149
trunk optimization 149
trustpoint 431
trustpoint (credentials) command 463
trustpoint-label command 456
TSP (TAPI Service Provider) software 57
type command 166, 171, 175, 198, 205, 214, 923
U
unauthorized precedence announcement 944
upa command 947
upgrading SIP firmware 61
url authentication command 878
url directories command 810
url directory command 815
url idle command 1112
url services root command 1174
user (voice logout-profile) command 881
user (voice user-profile) command 885
user-defined locales 306
user GUI access setup 377
user-locale (ephone-template) command 319
user locales
alternative 307
system-defined 306
user-defined 306
username command 378
utf8 command 163
V
vacant code announcement 944
vad command 241
vca command 957
vendorConfig parameters 1101
verifying firmware version on an IP phone 72
verifying SIP profiles 267
VG2xx autoconfiguration 152
video
call setup 1089
codec selection process 1089
codecs supported 1086
firmware version 1085
formats supported 1086
icon 1087
prerequisites 1091
restrictions 1091
setting parameters 1092
troubleshooting 1095
video (config-ephone) command 1094
video (config-telephony) command 1092
virtual voice port 141
VLAN 41
vm-integration command 406
voice call send-alert coomand 1143
voice-card command 764
voice class codec command 474
voice-class codec command 475
voice class custom-cptone command 765
voice class mlpp command 954
voice-class mlpp command 954
voice emergency response location command 847, 854
voice emergency response zone command 848
voice-gateway system command 204
voice hunt-group command 710
voice hunt groups 708
voice logout-profile command 881
voice lpcor call-block cause command 562
voice lpcor custom command 562
voice lpcor enable command 562
voice lpcor ip-phone mobility command 576
voice lpcor ip-phone subnet command 575
voice lpcor ip-trunk subnet incoming command 568
voice lpcor policy command 562
voice mail
Cisco Unity Express AXL enhancement 392
DTMF integration patterns 406
integration 385
mailbox selection policy 394, 396
MWI prefix specification for SIP 418
voicemail (voice register global) command 393, 399, 404
voicemail command 401
voice moh-group command 976
voice port, virtual 141
voice-port command 205
voice register dialplan command 174
voice register dn command 169, 405, 814, 922
voice register global command 63, 67, 126, 128, 131, 646, 815
voice register pool command 64, 171, 529, 923
voice-register session-server command 1148, 1170
voice register template command 647, 1133
voice services hardware 37
voice service voip command 1143
voice translation-profile command 292
voice translation-rule command 291
voice user-profile command 885
VoIP-to-VoIP connections
configuring 627
H.450 tandem gateways 605
W
watcher all command 1016
watch mode for a phone 148
web admin customer command 377
web admin system command 372
web customize load command 375
whisper intercom 917
whisper intercom command 921
X
XML application programming interface 1215
XML files
downloading xml.template 56
GUI configuration file 374
speeddial.xml for system speed dial 1064
xml user command 1219