Cisco Unified Communications Manager Business Edition 5000 Administration Guide, Release 9.0(1)
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Route plan report

This chapter provides information about viewing route plan report records and managing unassigned directory numbers.

For additional information, see topics related to route plans and directory number configuration settings in the Cisco Unified Communications Manager System Guide. Also see topics related to local route groups in the Cisco Unified Communications Manager Features and Services Guide.

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Related References

About route plan report

The route plan report lists all of the following types of directory and other numbers in the system:

  • Unassigned directory numbers (DN)
  • Call park numbers
  • Conference numbers
  • Directory numbers (DN)
  • Calling party transformation patterns
  • Called party transformation patterns
  • Translation patterns
  • Call pickup group numbers
  • Route patterns
  • Message-waiting indicators
  • Voice-mail ports
  • Domain routing
  • IP routing
  • Hunt pilots
  • Directed call park numbers
  • Intercom directory numbers
  • Intercom translation patterns
  • Handoff numbers (configured in the Mobility Configuration window [Call Routing > Mobility > Handoff Configuration])
  • Enterprise Feature Access numbers (configured in the Mobility Configuration window [Call Routing > Mobility > Enterprise Feature Access Configuration])
  • Mobile Voice Access numbers (configured in the Service Parameters window [System > Service Parameters])
  • Mobile Voice Access directory numbers (configured in the Mobile Voice Access window [Media Resources > Mobile Voice Access])

The route plan report allows you to view either a partial or full list and to go directly to the associated configuration windows by clicking the entry in the Pattern/Directory Number, Partition, or Route Detail columns of the report.

In addition, the route plan report allows you to save report data into a .csv file that you can import into other applications. The .csv file contains more detailed information than the web pages, including directory numbers for phones, route patterns, pattern usage, device name, and device description.

Cisco Unified Communications Manager uses the route plan to route both internal calls and external public switched telephone network (PSTN) calls. For more detailed information on the route plan, see topics related to understanding route plans in Cisco Unified Communications Manager System Guide.


Note

See topics related to local route groups in the Cisco Unified Communications Manager System Guide for a discussion of the route plan report and its format when the Local Route Group feature is configured.

Related Tasks
Related Information

View route plan records

This section describes how to view route plan records. Because you might have several records in your network, Cisco Unified Communications Manager Administration lets you locate specific route plan records on the basis of specific criteria. Use the following procedure to generate customized route plan reports.

Procedure
    Step 1   Choose Call Routing > Route Plan Report.

    The Route Plan Report window displays.

    Step 2   To find all records in the database, ensure the dialog box is empty; go to Step 3.

    To filter or search records

    1. From the first drop-down list box, select a search parameter.
    2. From the second drop-down list box, select a search pattern.
    3. Specify the appropriate search text, if applicable.
    Step 3   Click Find.

    All or matching records display. You can change the number of items that display on each page by choosing a different value from the Rows per Page drop-down list box.

    Step 4   From the list of records that display, click the link for the record that you want to view.

    The window displays the item that you choose.

    Related References
    Related Information

    Delete unassigned directory number

    This section describes how to delete an unassigned directory number from the route plan report. Directory numbers get configured and removed in the Directory Number Configuration window of Cisco Unified Communications Manager Administration. When a directory number gets removed from a device or a phone gets deleted, the directory number still exists in the Cisco Unified Communications Manager database. To delete the directory number from the database, use the Route Plan Report window.

    Procedure
      Step 1   Choose Call Call Routing > Route Plan Report.

      The Route Plan Report window displays. Use the three drop-down list boxes to specify a route plan report that lists all unassigned DNs.

      Step 2   Three ways exist to delete directory numbers:
      1. Click the directory number that you want to delete. When the Directory Number Configuration window displays, click Delete.
      2. Check the check box next to the directory number that you want to delete. Click Delete Selected.
      3. To delete all found unassigned directory numbers, click Delete All Found Items.

        A warning message verifies that you want to delete the directory number.

      Step 3   To delete the directory number, click OK. To cancel the delete request, click Cancel.
      Related Tasks
      Related References
      Related Information

      Update unassigned directory numbers

      This section describes how to update the settings of an unassigned directory number from the route plan report. Directory numbers get configured and removed in the Directory Number Configuration window of Cisco Unified Communications Manager Administration. When a directory number gets removed from a device, the directory number still exists in the Cisco Unified Communications Manager database. To update the settings of the directory number, use the Route Plan Report window.

      Procedure
        Step 1   Choose Call Routing > Route Plan Report.

        The Route Plan Report window displays. Use the three drop-down list boxes to specify a route plan report that lists all unassigned DNs.

        Step 2   Click the directory number that you want to update.

        The Directory Number Configuration window displays.

        Note   

        You can update all the settings of the directory number except the directory number and partition.

        Step 3   Make the required updates such as calling search space or forwarding options.
        Step 4   Click Save.

        The Directory Number Configuration window redisplays, and the directory number field is blank.

        Related Information

        View route plan reports in files

        This section contains information on how to view route plan reports in a .csv file.

        Procedure
          Step 1   Choose Call Routing > Route Plan Report.

          The Route Plan Report window displays.

          Step 2   Choose View In File from the Related Links drop-down list box on the Route Plan Report window and click Go. A dialog box displays.

          From this dialog box, you can either save the file or import it into another application.

          Step 3   Click Save.

          Another window displays that allows you to save this file to a location of your choice.

          Note   

          You may also save the file as a different file name, but the file name must include a .csv extension.

          Step 4   Choose the location in which to save the file and click Save. This action should save the file to the location that you designated.
          Step 5   Locate the .csv file that you just saved and double-click its icon to view it.
          Related References