Cisco Unified Communications Manager on virtualized servers
Cisco Unified Communications Manager on virtualized servers
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Contents

Cisco Unified Communications Manager on virtualized servers

This document presents the unique technical information that you need to run Cisco Unified Communications Manager on Virtualized Servers.


Note

This document does not apply to Cisco Unified Communications Manager Business Edition 5000.

Cisco Unified Communications Manager deployment on virtualized servers

Cisco supports running Cisco Unified Communications Manager (Unified CM) under ESXi. For more information about running Unified CM under ESXi, see Unified Communications VMware Requirements on http:/​/​www.cisco.com/​go/​uc-virtualized.


Note

Before you begin an OS installation procedure, see the licensing procedures for your VMware software at http:/​/​www.vmware.com/​support/​licensing/​. VMware requires you to combine the licenses for multiple processors.

Cisco Unified Communications Manager VMware Tools and ESXi

VMware Tools are specialized drivers for virtual hardware that is installed in the UC applications when they are running virtualized. It is very important that the VMware tools version running in the UC application be in sync with the version of ESXi being used. For information on how to upgrade the tools, see:

http:/​/​docwiki.cisco.com/​wiki/​VMware_​Tools.

LRO disabled on ESXi host

For information on how to disable LRO on the ESXi Host, see: http:/​/​docwiki.cisco.com/​wiki/​Disable_​LRO.

Automatic Update Statistics

Cisco Unified CM uses Automatic Update Statistics, an intelligent statistics update feature that monitors the changes made in the database tables and updates only tables that need statistic updates. This feature saves considerable bandwidth, especially on VMware deployments of Cisco Unified CM. Automatic Update Statistics is the default indexing method.

For more information about database services, see the Cisco Unified Serviceability Administration Guide.

New identity

Cisco supports the New Identity process for use with Cisco Unified Communications Manager (Unified CM). The New Identity process is designed to start with a Unified CM application that is fully installed and configured with common settings. Often, the initial VM is saved as a VMware template and cloned as new Unified CM publisher nodes come online.

The New Identity process copies the VMware template and changes a set of primary settings, such as the IP address and hostname, to give a new VM a unique identity in the network.

Run new identity process

Procedure
    Step 1   Create a new VM instance from the template of the deployed Unified CM application.
    Step 2   Run the CLI command utils import config.

    For more information about CLI commands, see the documentation at http:/​/​www.cisco.com/​en/​US/​docs/​voice_ip_comm/​cucm/​cli_ref/​8_5_1/​cli_​ref_​851.html.

    Deploy Subscribers Using Templates

    Procedure
      Step 1   Perform a skip install.
      Step 2   When prompted for the floppy/USB drive on the Pre-existing Configuration Information window, power down the VM.
      Step 3   Clone or convert the VM into a VM template.
      Step 4   For a new subscriber, deploy the template and mount a virtual floppy drive that contains the configuration file from the AFG tool.

      New identity caveats

      When you run the New Identity process, note the following:

      • Although you can provide a new OS administrator user ID in the XML file, you cannot change the OS administrator user ID during the New Identity process.
      • Each cloned VM has the same network configuration as the VMware template. The network must be functional during the New Identity process. If you run the cloned VMs on the same LAN there can be duplicate IP addresses. Ensure that you do not run the VMware template, or multiple VMs from the initial template, at the same time on the same LAN.
      • The NTP server must be accessible before you can configure it on the Unified CM application. Ensure that the VM has access to the new NTP server.
      • If DNS is used, DNS servers must be accessible when you run the New Identity process.
      • For Cisco Unity Connection, you must set the SMTP domain address after you run the New Identity process.
      • For Cisco Unified Presence, you must set the post-installation steps that configure the Unified CM system with which Cisco Unified Presence communicates after you run the New Identity process.

      Installation, upgrade, and migration options


      Note

      Be aware that when you mount an ISO file via the VM console, VMware does not eject the disc at the end of the install process.


      Tip

      Always mount your DVD ISO file from the Edit Settings menu in VMware.

      There are two main approaches to installing, upgrading, and migrating servers:

      • Specs-based
      • Tested reference configuration

      For information relating to specs-based configuration, refer to the topics related to VMware specs-based support.

      For information on the tested reference configurations, refer to topics related to the following :

      Cisco Unified Communications Manager on VMware specs-based support

      If you want to use VMware Specs-based support with Cisco Unified Communications Manager, refer to the following:

      http:/​/​docwiki.cisco.com/​wiki/​Specification-Based_​Hardware_​Support

      See topics related to VM feature support, system requirements, and migration for a description of any changes for installation, upgrade, and migration of VMware Specs-based support.

      Related References

      System requirements

      VMware feature support

      Migration

      Migrating from an existing server to a VMware Specs-Based configuration follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager.

      Related Tasks
      Related References

      Cisco UCS B-Series Blade Servers

      Cisco supports running Cisco Unified Communications Manager on the Cisco UCS B-Series Blade Server. For more information about tested reference configurations for specific server models, see http:/​/​docwiki.cisco.com/​wiki/​Tested_​Reference_​Configurations_​%28TRC%29.

      Related Tasks
      Related References

      System requirements for Cisco UCS B-Series Blade Servers

      To run the Cisco UCS B-Series Blade Server your system must meet the requirements listed in the following table.

      Table 1 System Requirements

      This parameter...

      ...Must be this value to meet the Cisco supported configuration.

      Supported Virtual Machine Configuration

      Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

      Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured.

      For more information about virtual machine configurations, refer to the documentation at: http:/​/​docwiki.cisco.com/​wiki/​Unified_Communications_Virtualization_Downloads_%28including_OVA/​OVF_​Templates%29.

      IOPS per virtual machine (VM)

      Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

      VM over subscription per blade

      None

      VMware version

      For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http:/​/​docwiki.cisco.com/​wiki/​Unified_​Communications_​VMware_​Requirements#Supported_​Versions_​of_​VMware_​vSphere_​ESXi.
      Related Tasks
      Related References

      Migrate to Cisco UCS B-Series Blade Servers

      Migrating from a Media Convergence Server (MCS server) to a Cisco UCS B-Series Blade Server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager.

      The following procedure provides the tasks for the migration process. For more information, see the related topics, as well as the following documentation:
      • Cisco Unified Communications Operating System Administration Guide
      • Disaster Recovery System Administration Guide
      • Installing Cisco Unified Communications Manager
      • Replacing a Single Server or Cluster for Cisco Unified Communications Manager
      • Refer to the topic "Changing the Cluster IP Addresses for Publisher Servers That Are Defined by Host Name" in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide.
      Procedure
        Step 1   Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager.

        This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS B-Series Blade Server server. You should perform the document's pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data.

        Step 2   Upgrade the MCS server to Cisco Unified Communications Manager Release 8.0(2) or later.
        Step 3   If the UCS VM will use a different IP address or hostname than the MCS server, change the IP address and hostname of the MCS server to the values that the UCS VM will use.

        This is required for DRS backup and restore to work.

        Step 4   Perform a DRS backup on the MCS server.
        Note   

        Cisco UCS B-Series Blade Servers do not support tape drive as the backup media.

        Step 5   Use the Answer File Generator to generate a license MAC for the Cisco UCS B-Series Blade Server server.

        See http:/​/​www.cisco.com/​web/​cuc_afg/​index.html.

        The license MAC is required to obtain licenses for the server. After you obtain the license MAC, you can rehost the licenses for your new server.

        Step 6   Create the virtual machine (VM) on the Cisco UCS B-Series Blade Server server that will be used as the replacement for the MCS node.

        Use the Cisco-provided OVA template to create VMs.

        Step 7   Install Cisco Unified Communications Manager Release 8.0(2c) or later on the Cisco UCS B-Series Blade Server.
        Note   

        Cisco UCS B-Series Blade Servers do not support installation from a DVD.

        Note   

        Cisco UCS B-Series Blade Servers do not support a hardware clock; you must use NTP. The option to configure a hardware clock is not available in the installation program.

        Step 8   Install Cisco Unified Communications Manager Release 8.0(2c) or later on the Cisco UCS B-Series Blade Server.
        Step 9   Perform a DRS restore to restore the data backed up from the MCS server to the Cisco UCS B-Series Blade Server server.
        Step 10   Upload the new licenses to the Cisco UCS B-Series Blade Server server.

        If you did not obtain licenses for the new server already, you must request the licenses first.

        Note   

        The previous license will no longer be valid. However, you have 30 additional days in which to use your previous license.

        Related Tasks
        Related References

        Cisco UCS B-Series Blade Servers external media

        Cisco UCS B-Series Blade Servers use "soft media" such as ISO or FLP (virtual floppy) for procedures that require external media (such as installation and upgrade). Physical external devices such as USB drives are not supported.


        Note

        Backup and restore are not supported on soft media.

        The virtual USB interface is not supported on VMware. The following are examples of differences in external media support between MCS servers and Cisco UCS B-Series Blade Servers:

        • Install logs cannot get dumped to a USB key. These logs get dumped to a file through the serial port of the VM.
        • The answer file generated by the Answer File Generator (platformConfig.xml) cannot get read from a USB key to perform an unattended installation. Instead, you must put the answer file into a FLP image to be mounted in the floppy drive.
        • USB tape drive backup is not supported. Use SFTP instead.
        • Music On Hold through a USB connection is not supported. Use a Cisco 7800 Series Media Convergence Server instead.
        • Cisco Messaging Interface (CMI) for Message Waiting Indication (MWI) is not supported over the serial port. Use a Cisco 7800 Series Media Convergence Server instead.

        UCS C260 rack-mount server TRC1

        Cisco supports running Cisco Unified Communications Manager on the Cisco UCS C260 M2 Rack-Mount Server Rack-Mount Server Tested Reference Configuration 1 (TRC1) with a specific configuration of direct attached storage (DAS).

        The following sections describe the changes for installation, upgrade, and migration in Cisco UCS C260 M2 Rack-Mount Server:

        System requirements for Cisco UCS C260 rack-mount servers TRC1

        To run Cisco UCS C260 M2 Rack-Mount Server, your system must meet the requirements listed in the following table.

        Table 2 System requirements
        This parameter... ...Must be this value to meet the Cisco supported configuration.

        Supported Virtual Machine Configuration

        Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

        Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured. Refer to the Download virtual machine templates (OVA Templates)

        For more information about virtual machine configurations, refer to the documentation at: http:/​/​docwiki.cisco.com/​wiki/​Unified_Communications_Virtualization_Downloads_%28including_OVA/​OVF_​Templates%29.

        IOPS per virtual machine (VM)

        Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

        CPU and RAM over subscription

        None

        VMware version

        For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http:/​/​docwiki.cisco.com/​wiki/​Unified_​Communications_​VMWare_​Requirements#Supported_​Versions_​of_​VMware_​vSphere_​ESXi .

        To operate Cisco UCS C260 M2 Rack-Mount Server successfully, you should have the experience and skills to manage a host server running VMware ESXi. If you do not have this experience and want to obtain the required information quickly, consider using VMware GO, a Web-based application that facilitates VMware installations. For more information, refer to the VMware GO documentation.


        Note
        Even if you use VMware GO, you still need to use the supported VMware configuration on Cisco UCS C260 M2 Rack-Mount Server, which are documented at both http:/​/​www.cisco.com/​go/​swonly and http:/​/​www.cisco.com/​go/​uc-virtualized.

        VMware feature support

        For current information about VMware feature support, refer to the documentation at http:/​/​docwiki.cisco.com/​wiki/​Unified_​Communications_​VMWare_​Requirements

        Install Cisco UCS C260 rack-mount server TRC1

        This following sections describe how to perform a fresh installation of Cisco UCS C260 M2 Rack-Mount Server:

        • Configuration checklist for installing and configuring the server
        • Prepare for installation
        Configuration checklist for installing and configuring the server

        The following table provides a checklist of the major steps required to install and configure Cisco UCS C260 M2 Rack-Mount Server. The Related Documentation column contains references to documentation that is related to the step.

        Procedure
           Command or ActionPurpose
          Step 1Prepare to install the server. 

          Install Cisco UCS C260 rack-mount server TRC1Configuration checklist for installing and configuring the server

          Cisco UCS C260 Installation and Service Guide

           
          Step 2Physically install and connect the server. 

          Cisco UCS C260 Installation and Service Guide

           
          Step 3Power on the server and configure Cisco Integrated Management Controller (CIMC) for remote management. 

          Hardware monitoring from CIMC C260 M2 rack-mount server TRC1

          Cisco UCS C260 Installation and Service Guide

           
          Step 4Configure the RAID settings to the following specifications: The first 8 drives are configured as a 7 + 1 RAID 5 array. The remaining 8 drives are configured as a 7 + 1 RAID 5 array. 

          Set up RAID for Cisco UCS C260 rack-mount server TRC1

          Cisco UCS C260 Installation and Service Guide

           
          Step 5Configure BIOS Boot Order. 

          Set up BIOS boot order for Cisco C260 rack-mount server TRC1

          Cisco UCS C260 Installation and Service Guide

           
          Step 6Install and configure VMware ESXi. Refer to System requirements for Cisco UCS C260 rack-mount servers TRC1 for the supported versions of VMware ESXi. 

          ESXi installation and setup for C260 M2 rack-mount server TRC1

          Cisco UCS C-Series Servers VMware Installation Guide

          VMware ESXi documentation

           
          Step 7Install and configure virtual machines (VMs). 

          VM installation and configuration C260 M2 rack-mount server TRC1

          Download virtual machine templates (OVA Templates)

           
          Step 8Join the host to a Virtual Center (optional) 

          VM installation and configuration C260 M2 rack-mount server TRC1

           
          Prepare for installation

          This section describes how to prepare to install a Cisco UCS C260 M2 Rack-Mount Server in a standalone configuration (it is not in a datacenter).

          It is suggested that you allocate the following resources before installation:

          • Space in a rack to receive a 2 RU Cisco UCS C260 M2 Rack-Mount Server. This rack needs to accommodate the "square mount" rails shipped with the Cisco UCS C260 M2 Rack-Mount Servers.
          • 5 or 6 Ethernet ports on a switch close to the Cisco UCS C260 M2 Rack-Mount Server:
            • One standard Ethernet port for the dedicated CIMC management port, if desired
            • Four 802.1q trunked ports for the LOM NICs
          • An IP address for CIMC management. If the dedicated port is used, it should be attached to the appropriate LAN
          • A VLAN ID and IP address for the host. This is the Cisco UCS C260 M2 Rack-Mount Server's ESXi management address
          • A hostname and configure DNS, if desired, for the hosts' hostname
          • VLAN IDs and IP addresses for the VMs

          Upon receipt of the Cisco UCS C260 M2 Rack-Mount Server you will:

          • Install the C-260 M2 in the rack
          • Attach the CIMC management port to the designated switch port
          • Attach the LOM NICs to their designated, trunked switch ports
          • Attach a VGA console, or a KVM to the VGA and keyboard ports. This is necessary until CIMC has been configured.

          Set up CIMC for Cisco C260 rack-mount server TRC1

          Configuring the CIMC allows you to perform all subsequent configuration and installation using the CIMC console. In addition, the CIMC provides a measure of hardware monitoring.

          Follow this procedure to configure CIMC:

          Procedure
            Step 1   Attach a VGA console and keyboard directly to the server using
            1. A dedicated Ethernet management port on the Cisco UCS C260 M2 Rack-Mount Server. This requires no VLAN and is the simplest to configure. This is a single NIC and there is no redundancy for the CIMC using this configuration.
            2. The LOM NICs. Although this option is available, it is not recommended.
            Step 2   During boot, hit F8 to enter CIMC configuration.
            Step 3   In the CIMC configuration screen, under IPV4 (Basic):
            1. Clear the DHCP enabled check box using the spacebar
            2. Enter values for the CIMC IP, Subnet mask, and Gateway.
            Step 4   Leave VLAN (Advanced) clear.
            Step 5   Under Default User (Basic), enter the default CIMC user, admin and a password.
            Note    The CIMC username is not configurable and is set to admin.
            Step 6   Once configured, the CIMC is accessible via http. Point a browser to the IP address configured above and login as admin, using the password configured above.
            Note    Cisco does not support or restrict customers to any specific version of BIOS. The current version is assumed to be compatible with latest release of ESXi. The same is true for the BIOS configuration. The default BIOS settings as shipped from the factory require no modification.

            Set up RAID for Cisco UCS C260 rack-mount server TRC1

            Configure the RAID settings to the following specifications:

            • The 16 drives present on the system are set up as two separate 8-drive RAID-5 logical volumes.
            • With eight 300GB drives, this corresponds to a total storage capacity of 1.93 TB each, as seen by ESXi.

            Follow this procedure to perform this task:

            Procedure
              Step 1   Check your current RAID configuration:
              1. During boot, the system asks you to enter either Ctrl-H or Ctrl-Y
              2. To use the GUI to configure RAID, enter Ctrl - H.
              3. To use the Preboot CLI to configure RAID, enter CTRL-Y.
              4. Type the following command:

                -ldinfo -l0 -a0

                -ldinfo -l0 -a1

                This command displays the number of drives, RAID level, and so forth for the specified logical drive. There should be 8 drives each in two separate RAID 5 arrays for logical drive 0 and 1.

              Step 2   Use the following sequence of commands to set the recommended RAID configuration; two RAID 5 volumes of 8 drives each:
              1. Enter CTRL-Y to enter the Preboot CLI when prompted during boot
              2. Enter the following Preboot CLI command to clear configuration:

                -cfgclr -a0

                -cfgclr -a1

              Step 3   To determine the enclosure ID and drive numbering, which is required before you can configure RAID, run the following:

              -encinfo -a0 -page 20

              -encinfo -a1 -page 20

              Note    This command can generate more than one page of output, so enter -page 20 to look at 20 lines at a time. Look for the Device ID of the enclosure that has a non-zero Number of Physical Drives. Use this Device ID (also called Enclosure ID) in the following commands.
              Step 4   There is a single enclosure for Cisco UCS C260 M2 Rack-Mount Server. The enclosure ID is not predictable, so you need to substitute the Device ID acquired, above, for <encl> in the commands, below. When all drives are in a single enclosure, the slot numbering starts at zero. This may not be true in all cases, so verify the slot numbering with the following command:

              -pdinfo -physdrv [<encl>:0] -a0

              If this command generates meaningful output, the drives start at zero. If it generates an error, the drives start at one.

              Note    Please substitute your enclosure ID for <encl> in the commands, below. If you have determined your drives start at one, above, you need to start with drive one instead of zero
              Step 5   Use the following command to setup RAID 5 on the existing 8 drives on each RAID controller:
              • -cfgldadd -r5 [<encl>:0, <encl>:1, <encl>:2, <encl>:3, <encl>:4, <encl>:5, <encl>:6, <encl>:7] -a0
              • -cfgldadd -r5 [<encl>:0, <encl>:1, <encl>:2, <encl>:3, <encl>:4, <encl>:5, <encl>:6, <encl>:7] -a1
              Note    To clear data on previously used drives and initialize a new array, use the -ldinit -start -full -l0 -a0 command. Allow command to finish before exiting the Preboot CLI.
              Step 6   After you configure the logical volume, exit the Preboot CLI by entering q.
              Step 7   During the boot process, make sure that Quiet Boot is disabled, and press Ctrl - H at the LSI screen when prompted. This brings you to the MegaRaid BIOS Configuration utility. At this screen, you will see 2 LSI MegaRAID SAS adapters. Select Adapter 0 to begin and click Start.
              Step 8   Select New Configuration and click Next.
              Step 9   Select Manual Configuration.
              Step 10   On the next screen, you need to add drives to a Drive Group. Select one drive and then select all others by holding down on Shift and the down arrow key. Click Add to Array.
              Step 11   Click Accept DG.
              Step 12   The drive group must be added to a span. Select DG0 and click Add to Span.
              Step 13   Once the drive group is part of a span, you can configure RAID on it.
              1. Select RAID 5 from the list of available options.
              2. (Optional) Cisco recommends that you select 128KB from the Strip Size drop down list.
              Step 14   Set Read Policy to read ahead = always.
              Step 15   Set Write Policy to one of the following:

              - write back with bbu- if using a RAID card with SuperCap (e.g. RAID-9266CV)

              - always write back – if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies.

              Note   

              Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).

              Step 16   Click Update Size to finalize the RAID 5 volume and to determine the size of the resulting volume. It will work out to 1.903 TB. You are presented with a warning relating to BBU, as the BBU is used whenever possible, but with the understanding that if the BBU is discharged or undergoing a learning cycle, performance will be degraded. Click Yes if this is acceptable.
              Step 17   Click Next on the next screen to accept the Virtual Drive you just created (VD 0).
              Step 18   Click Next. At the next screen, you are presented with the option to initialize the array. Click:
              1. Fast Initialize
              2. Go
              3. Set Boot Drive
              4. Go
              Step 19   The RAID configuration is now complete for the first RAID controller. Go back to the controller selection by clicking on Controller selection. This time, select Adapter 1.
              Step 20   Repeat all steps performed for Adapter 0 with this new Adapter to set up the second RAID 5 array.

              Set up BIOS boot order for Cisco C260 rack-mount server TRC1

              The hard drive is not selectable in the BIOS Boot Order menu until the first logical volume has been defined. Once RAID has been configured, you need to make the second boot device the hard drive, as described in the following procedure:

              Procedure
                Step 1   Press F2 during boot to enter BIOS setup.
                Step 2   Move the cursor over to Boot Options.
                Step 3   Verify that the CD ROM is selected for Boot Option #1.
                Step 4   Verify that the hard drive (the RAID 5 Array) is selected for Boot Option #2.
                Step 5   Verify that VT is enabled in advanced CPU options.
                Step 6   Verify that VT I/O Redirection is disabled in the CPU options.

                The server will now try to boot the CD ROM drive first and the hard drive second.

                Disk management for Cisco UCS C260 M2 rack-mount server TRC1

                The Cisco UCS C260 M2 Rack-Mount Server comes with 16 hard drives. These drives were configured into two logical volumes and require no further management at this point.

                Disks are hot-swappable. This does not mean that you will be able to swap drives ad-hoc on failures. A process exists to swap drives. When a drive fails, you need to:

                • Reboot and enter the Preboot CLI
                • Mark the defective drive for removal using -PdPrpRmv -physdrv [<encl>:<slot>] -a0
                • Replace the drive

                The RAID array is rebuilt automatically when the replacement disk is inserted.


                Note
                Although Preboot CLI is recommended, it is also possible to perform this task through the LSI MegaRaid GUI, where you can swap drives out on the fly without having to power-cycle the server to get into the preboot CLI. However, this requires you to procure a separate machine (Windows or Linux) on the same subnet as the ESXi host, installed with the LSI MegaRaid utility.

                ESXi installation and setup for C260 M2 rack-mount server TRC1

                The following sections provide a sequence of steps for bringing ESXi into service at the customer site.

                Preparation for ESXi Installation

                Prior to installing ESXi, it is assumed that:

                • The IPL order in the BIOS is configured to boot the CDROM first
                • For the Cisco UCS C260 M2 Rack-Mount Server, the 16 drives are configured in two separate RAID-5 arrays.

                These steps should have been performed by the factory prior shipping.

                Installing ESXi
                Installing vSphere Client

                Once the host is on the network, you can browse to its IP address to bring up a web-based interface. The vSphere client is Windows-based, so the download and install must be performed from a Windows PC.

                This install proceeds like any other Windows application install, and takes only a few minutes to perform. Once the vSphere client is installed, you can bring it up and log into the host using the host name or IP address, the root login ID, and the password configured, above.

                The host may also be joined to a vCenter if available and if you wish to manage the host through vCenter.

                Configuring LOM NICs and Virtual Switches

                The following options may be configured:

                • Simple vSwitch0 (default VMware virtual switch)
                • For larger datacenters using vCenter, you can configure distributed virtual switches (ex: distributed vSwitch or the Nexus 1000V distributed virtual switch)
                • For all options, you must define a port group for each VLAN running on the virtual switch. These port groups are selected when configuring a Virtual Machine’s network adapter, to place the virtual machine on a given LAN.

                VM installation and configuration C260 M2 rack-mount server TRC1

                ISOs and VM Templates

                ISOs are available on the media kit you receive with the Cisco UCS C260 M2 Rack-Mount Server, and the templates are posted to Cisco.com.

                Using the vSphere Client to Create the VM

                Cisco provides templates on a URL to download and transfer to a host. Use the following procedure to create the VM:

                Procedure
                  Step 1   Deploy the appropriate OVA template for their application using the CCO URL as the source.
                  Step 2   Make the CDROM drive available to the newly deployed VM.
                  Step 3   Click on Options > Boot Options > The next time the virtual machine boots, force entry into BIOS Setup Screen.
                  Step 4   Insert the installation media (from the media kit) in the system CDROM drive.
                  Step 5   Power on the VM, select Boot and promote CD ROM to boot before the hard drive.
                  Step 6   Save BIOS settings and boot.

                  You should be in the normal install screens for your application at this point.

                  For more information on the Cisco UCS C-Series Rack-Mount Server, go to the following URL: http:/​/​www.cisco.com/​en/​US/​docs/​unified_computing/​ucs/​c/​sw/​gui/​config/​guide/​1.1.1/​b_​Cisco_​UCS_​C-Series_​Servers_​Integrated_​Management_​Controller_​Configuration_​Guide_​1_​1_​1.html

                  To view the list of product installation and configuration guides for Cisco UCS C-Series Integrated Management Controller, go to the following URL: http:/​/​www.cisco.com/​en/​US/​products/​ps10739/​products_​installation_​and_​configuration_​guides_​list.html

                  To view the list of product installation and configuration guides for Cisco UCS Manager, go to following URL: http:/​/​www.cisco.com/​en/​US/​products/​ps10281/​products_​installation_​and_​configuration_​guides_​list.html

                  Migrate to Cisco UCS C260 M2 Rack-Mount Server TRC1

                  Migrating from a Media Convergence Server (MCS server) to a Cisco UCS C260 M2 Rack-Mount Server server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager.

                  The following table provides an overview of the migration process and references to other pertinent documentation.

                    Configuration steps Related procedures and topics

                  Step 1

                  Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS C260 M2 Rack-Mount Server. You should perform the document’s pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data.

                  Replacing a Single Server or Cluster for Cisco Unified Communications Manager

                  Step 2

                  Upgrade the MCS server to Cisco Unified Communications Manager Release 8.0(2) or later.

                  Cisco Unified Communications Operating System Administration Guide

                  Step 3

                  If the UCS VM will use a different IP address or hostname than the MCS server, change the IP address and hostname of the MCS server to the values that the UCS VM will use.

                  This is required for DRS backup and restore to work.

                  Refer to the topic “Changing the Cluster IP Addresses for Publisher Servers That Are Defined by Host Name” in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide.

                  Step 4

                  Perform a DRS backup on the MCS server.

                  Disaster Recovery System Administration Guide

                  Step 5

                  Use the Answer File Generator to generate a license MAC for the Cisco UCS C260 M2 Rack-Mount Server. The license MAC is required to obtain licenses for the server.

                  After you obtain the license MAC, you can rehost the licenses for your new server.

                  New licensing procedure customer impact

                  Installing Cisco Unified Communications Manager

                  Step 6

                  Create the virtual machine (VM) on the Cisco UCS C260 M2 Rack-Mount Server that will be used as the replacement for the MCS node.

                  Install Cisco UCS C260 rack-mount server TRC1

                  Step 7

                  Install the same release of Cisco Unified Communications Manager on the Cisco UCS C260 M2 Rack-Mount Server that you installed on the MCS server.

                  Install Cisco UCS C260 rack-mount server TRC1

                  Installing Cisco Unified Communications Manager

                  Step 8

                  Perform a DRS restore to restore the data backed up from the MCS server to the Cisco UCS C260 M2 Rack-Mount Server.

                  Disaster Recovery System Administration Guide

                  Step 9

                  Upload the new licenses to the Cisco UCS C260 M2 Rack-Mount Server.

                  If you did not obtain licenses for the new server already, you must request the licenses first.

                  Note    The previous license will no longer be valid. However, you have 30 additional days in which to use your previous license. Refer toNew licensing procedure customer impact

                  New licensing procedure customer impact

                  Cisco Unified Communications Operating System Administration Guide

                  Cisco UCS C260 M2 rack-mount server TRC1 daily operations

                  At this point the application is installed and in operation. Daily operations from the application's viewpoint are no different from installation on a physical server, including:

                  • Application configuration and integration with other applications
                  • RTMT performance monitoring
                  • SNMP monitoring and alarms
                  • DRS backup and restore
                  • CDR collection
                  • Device, trunk, gateway configuration and monitoring

                  The following sections describe how to perform these tasks.

                  Monitoring Hardware from the VM

                  Applications running in a VM have no ability to monitor the physical hardware. Any hardware monitoring must be done from the CIMC, ESXi plugins, vCenter or by physical inspection (for flashing LEDs, and so on).

                  Monitoring of hardware is the customer's responsibility. It is assumed the customer is familiar with virtualized environments and has the know how to manage hardware in these environments.

                  Monitoring from CIMC

                  The CIMC provides the following hardware monitoring:

                  • An overview of CPU, memory and power supply health
                  • An overview of hardware inventory, including CPUs, Memory, Power Supplies and Storage
                  • Monitoring of sensors for Power Supplies, Fans, Temperature,Voltage and Current
                  • A system event log that contains BIOS and Sensor entries
                  • LSI MegaRAID controller information, which includes physical and virtual drive layout and Battery Backup Unit information from the Inventory -> Storage tab. This information was usually accessible for earlier UCS servers only by installing the MegaRAID plugin from ESXi.
                  Monitoring from ESXi

                  Monitoring server health from ESXi is possible by:

                  • Logging into the ESXi console and inspecting system /var/log/messages for telltale entries
                  Monitoring from vSphereClient and vCenter

                  The vSphere Client provides the following monitoring:

                  • Hardware and system alarms defined under the Alarms tab in the vSphere Client when logged into vCenter.
                  • VM resource usage under the Virtual Machines tab in the vSphere Client, as well as under the Performance tab for each VM
                  • Host performance and resource usage under the Performance tab for the Host.

                  Cisco UCS C240 M3 rack-mount server TRC1

                  Cisco supports running Cisco Unified Communications Manager on the Cisco UCS C240 M3 Rack-Mount server tested reference configuration 1 (TRC1). For more information about tested reference configurations for specific server models, see http:/​/​docwiki.cisco.com/​wiki/​Tested_​Reference_​Configurations_​%28TRC%29.

                  For information on installation, upgrade, and migration to the Cisco UCS C240 M3 Rack-Mount server TRC1, see the related topics.

                  Related Tasks
                  Related References

                  System requirements for Cisco UCS C240 M3 rack-mount server TRC1

                  To run Cisco UCS C240 M3 Rack-Mount Server, your system must meet the requirements listed in the following table.

                  Table 3 System requirements
                  This parameter... ...Must be this value to meet the Cisco supported configuration.

                  Supported Virtual Machine Configuration

                  Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

                  Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured. Refer to the Download virtual machine templates (OVA Templates)

                  For more information about virtual machine configurations, refer to the documentation at: http:/​/​docwiki.cisco.com/​wiki/​Unified_Communications_Virtualization_Downloads_%28including_OVA/​OVF_​Templates%29.

                  IOPS per virtual machine (VM)

                  Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

                  CPU and RAM over subscription

                  None

                  VMware version

                  For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http:/​/​docwiki.cisco.com/​wiki/​Unified_​Communications_​VMWare_​Requirements#Supported_​Versions_​of_​VMware_​vSphere_​ESXi .

                  To operate Cisco UCS C240 M3 Rack-Mount Server successfully, you should have the experience and skills to manage a host server running VMware ESXi. If you do not have this experience and want to obtain the required information quickly, consider using VMware GO, a Web-based application that facilitates VMware installations. For more information, refer to the VMware GO documentation.


                  Note
                  Even if you use VMware GO, you still need to use the supported VMware configuration on Cisco UCS C240 M3 Rack-Mount Server, which are documented at both http:/​/​www.cisco.com/​go/​swonly and http:/​/​www.cisco.com/​go/​uc-virtualized.

                  Install and set up Cisco C240 M3 rack-mount server TRC1

                  Before You Begin

                  To prepare to install a Cisco UCS C240 M3 Rack-Mount Server TRC1 in a standalone configuration (it is not in a datacenter), Cisco recommends that you allocate the following resources before installation:

                  • Space in a rack to receive a Cisco UCS C240 M3 Rack-Mount Server. This rack needs to accommodate the square mount rails shipped with Cisco UCS C240 M3 Rack-Mount Servers.
                  • 8 to 11 Ethernet ports on a switch close to the Cisco UCS C240 M3 Rack-Mount Server:
                    • One standard Ethernet port for the dedicated CIMC management port, if desired.
                    • Eight ports for the quad-port Intel NICs.
                    • Two ports for the LOM NICs, if required.
                  • An IP address for CIMC management. If the dedicated port is used, it should be attached to the appropriate LAN.
                  • A VLAN ID and IP address for the host. This is the Cisco UCS C240 M3 Rack-Mount Server ESXi management address.
                  • A hostname and configure the DNS, if desired, for the hostname.
                  • VLAN IDs and IP addresses for the VMs.

                  Upon receipt of the Cisco UCS C240 M3 Rack-Mount Server:

                  • Install the C-240 M3 Rack-Mount Server in the rack.
                  • Attach the CIMC management port to the designated switch port.
                  • Attach the LOM NICs to their designated, trunked switch ports.
                  • Attach a VGA console, or a KVM to the VGA and keyboard ports. This is necessary until CIMC has been configured.
                  Configuration checklist for installing and configuring the server

                  The following table provides a checklist of the major steps required to install and configure a Cisco UCS C240 M3 Rack-Mount Server TRC1. The Purpose column contains references to documentation that is related to the step.

                  Procedure
                     Command or ActionPurpose
                    Step 1Prepare to install the server. 

                    Cisco UCS C240 M3 rack-mount server TRC1

                    Cisco UCS C240 Installation and Service Guide

                     
                    Step 2Physically install and connect the server. 

                    Cisco UCS C240 Installation and Service Guide

                     
                    Step 3Power on the server and configure Cisco Integrated Management Controller (CIMC) for remote management. 

                    Set up CIMC for Cisco C240 M3 rack-mount server TRC1

                    Cisco UCS C240 Installation and Service Guide

                     
                    Step 4Configure the 16 drives as two 8-drive RAID-5 logical volumes 

                    Set up RAID for Cisco C240 M3 rack-mount server TRC1

                    Cisco UCS C240 Installation and Service Guide

                     
                    Step 5Configure the BIOS Boot Order. 

                    Set up BIOS boot order for Cisco C240 M3 rack-mount server TRC1

                    Cisco UCS C240 Installation and Service Guide

                     
                    Step 6Install and configure VMware ESXi. Refer to System requirements for Cisco UCS C240 M3 rack-mount server TRC1 for the supported versions of VMware ESXi. 

                    ESXi installation and setup for C240 M3 rack-mount server TRC1

                    Cisco UCS C-Series Servers VMware Installation Guide

                    VMware ESXi documentation

                     
                    Step 7Install and configure virtual machines (VMs). 

                    VM installation and configuration Cisco C240 M3 rack-mount server TRC1

                    Download virtual machine templates (OVA Templates)

                     
                    Step 8Join the host to a Virtual Center (optional) 

                    ESXi installation and setup for C240 M3 rack-mount server TRC1

                     

                    Set up CIMC for Cisco C240 M3 rack-mount server TRC1

                    Configuring the CIMC allows you to perform all subsequent configuration and installation using the CIMC console. In addition, the CIMC provides a measure of hardware monitoring.

                    Follow this procedure to configure CIMC:

                    Procedure
                      Step 1   Attach a VGA console and keyboard directly to the server using
                      1. A dedicated Ethernet management port on the Cisco UCS C240 M3 Rack-Mount Server. This does not require a VLAN and is the simplest to configure. This is a single NIC and there is no redundancy for the CIMC using this configuration.
                      2. The LOM NICs. Although this option is available, Cisco does not recommend it.
                      Step 2   During boot, press F8 to enter the CIMC configuration.
                      Step 3   In the CIMC configuration screen, under IPV4 (Basic):
                      1. Clear the DHCP enabled check box using the spacebar.
                      2. Enter values for the CIMC IP address, subnet mask, and gateway.
                      Step 4   Leave VLAN (Advanced) clear.
                      Step 5   Under Default User (Basic), enter the default CIMC user, admin, and a password.
                      Note    The CIMC username is not configurable and is set to admin.
                      Step 6   Once configured, the CIMC is accessible through http. Point a browser to the IP address that you configured and login as admin, using the password that you configured.

                      Set up RAID for Cisco C240 M3 rack-mount server TRC1

                      Configure the RAID settings to the following specifications:

                      • Set up the 16 drives present on the system as two 8-drive RAID-5 logical volumes.
                      • With eight 300GB drives, this corresponds to a total storage capacity of 1.93 TB each, as seen by ESXi.

                      During boot, the system asks you to enter either Ctrl-H or Ctrl-Y.

                      Set up RAID with Preboot CLI for Cisco C240 M3 rack-mount server TRC1

                      Use the following sequence of commands to set the recommended RAID configuration; two 8-drive RAID-5 logical volumes:

                      Important:

                      If required, use the following settings for the Read and Write policies:

                      • Set Read Policy to read ahead = always.
                      • Set Write Policy to one of the following:
                        • write back with bbu – if using a RAID card with SuperCap (for example: RAID-9266CV)
                        • always write back – if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).
                      Procedure
                        Step 1   Check your current RAID configuration:
                        1. During boot, the system asks you to enter either Ctrl-H or Ctrl-Y
                        2. To use the GUI to configure RAID, enter Ctrl - H and follow the steps in the procedure Set up RAID from the GUI for C240 M3 rack-mount server TRC1.
                        3. To use the Preboot CLI to configure RAID, enter CTRL-Y.
                        4. Type the following commands:

                          -ldinfo -l0 -a0

                          -ldinfo -l1 -a0

                          These commands display the number of drives, RAID level, and so forth for the specified logical drive. There should be 8 drives each in two separate RAID-5 arrays for logical drive 0 and 1.

                        Step 2   Use the following sequence of commands to set the recommended RAID configuration; two 8-drive RAID-5 logical volumes:
                        1. Enter CTRL-Y to enter the Preboot CLI when prompted during boot
                        2. Enter the Preboot CLI command -cfgclr -a0 to clear the configuration.
                        Step 3   To determine the enclosure ID and drive numbering, which is required before you can configure RAID, run the following command:

                        -encinfo -a0 -page 20

                        Note    This command can generate more than one page of output, so enter -page 20 to look at 20 lines at a time. Look for the Device ID of the enclosure that has a non-zero Number of Physical Drives. Use this Device ID (also called Enclosure ID) in the following commands.
                        Step 4   There are two enclosures for a Cisco UCS C240 M3 Rack-Mount Server TRC1. The enclosure ID is not predictable, so you must substitute the Device ID acquired above for <encl> in the commands below. When all drives are in a single enclosure, the slot numbering starts at zero. This may not be true in all cases, so verify the slot numbering with the following command:

                        -pdinfo -physdrv [<encl>:0] -a0

                        If this command generates meaningful output, the drives start at zero. If it generates an error, the drives start at one.

                        Note    Substitute your enclosure ID for <encl> in the commands below.
                        Step 5   Use the following commands to setup RAID 5 on the existing 8 drives on each RAID controller:
                        Note    The following example assumes that the drive numbering starts at 1.
                        • –cfgldadd –r5 [<encl>:1, <encl>:2, <encl>:3, <encl>:4, <encl>:5, <encl>:6, <encl>:7, <encl>:8] –a0
                        • –cfgldadd –r5 [<encl>:9, <encl>:10, <encl>:11, <encl>:12, <encl>:13, <encl>:14, <encl>:15, <encl>:16] –a0
                        Step 6   The following commands are not necessary for new drives that have not been used.
                        • Use the -ldinit -start -l0 -a0 and –ldinit –start –l1 –a0 commands to perform a fast initialize.
                        • To clear data on previously used drives and to slow (or full) initialize a new array, use the -ldinit -start -full -l0 -a0 and -ldinit -start -full -l1 -a0 commands. Allow the commands to finish before exiting the Preboot CLI. When both commands –ldinit –showprog –l0 –a0 and –ldinit –showprog –l1 –a0 show that initialization is not running, it is safe to exit the Preboot CLI.
                          Note   

                          Cisco has noticed that a slow initialize can take up to 95 minutes or more to fully complete for array sizes of 1 TB+ that are used in a UCS C240 M3 Rack-Mount Server TRC1 deployment.

                        Step 7   After you configure the logical volume, exit the Preboot CLI by entering q.
                        Note    The LSI adapter has factory default values for the drive rebuild rate, patrol read rate, and other settings. Cisco recommends leaving the default values unchanged.
                        Set up RAID from the GUI for C240 M3 rack-mount server TRC1
                        Procedure
                          Step 1   During the boot process, make sure that Quiet Boot is disabled.
                          1. Press Ctrl - H at the LSI screen when prompted.
                          2. This brings you to the MegaRaid BIOS Configuration utility. Click Start.
                          Step 2   On the next screen
                          1. Select New Configuration.
                          2. Click Next.
                          Step 3   When prompted on the next screen to clear the configuration, click Yes.
                          Step 4   On the next screen
                          1. Select Manual Configuration.
                          2. Click Next.
                          Step 5   On the next screen, you add the first eight drives to a Drive Group.
                          1. Click on one drive and then select the other drives by holding down on Shift and the down arrow key.
                          2. Click Add to Array.
                          3. Click Accept DG.
                          4. On the same screen, you add the remaining eight drives to another Drive Group. Click on Drive9 and then select all other drives by holding down on Shift and the down arrow key.
                          5. Click Add to Array.
                          6. Click Accept DG.
                          7. Click Next to accept the Drive Group.
                          Step 6   The drive group must be added to a span.
                          1. Select Drive Group0.
                          2. Click Add to Span.
                          3. Click Next to accept the span definition.
                          Step 7   Once the drive group is part of a span, you can configure RAID on it.
                          1. Select RAID 5 from the list of available options.
                          2. Select 128KB from the Strip Size drop down list.
                          3. Set Read Policy to read ahead = always.
                          4. Set Write Policy to one of the following:

                            - write back with bbu- if using a RAID card with SuperCap (e.g. RAID-9266CV)

                            - always write back – if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies.

                            Note   

                            Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).

                          5. Click Update Size to finalize the RAID 5 volume and to determine the size of the resulting volume. It will work out to 1.903 TB.
                          6. Click Accept to accept the virtual drive definition.
                          7. Click Next.
                          Step 8   You are presented with a warning relating to BBU, as the BBU is used whenever possible, but with the understanding that if the BBU is discharged or undergoing a learning cycle, performance will be degraded. Click Yes if this is acceptable.
                          Step 9   Click Back on the next screen, to go back and add the second RAID-5 array (VD 1).
                          Step 10   Select Drive Group 1 from the drop down list.
                          1. Click Add to Span.
                          2. Click Next.
                          Step 11   At the Raid selection screen
                          1. Select RAID 5 from the list of available options.
                          2. Select 128KB from the Strip Size drop down list.
                          3. Set Write Policy to one of the following:

                            - write back with bbu- if using a RAID card with SuperCap (e.g. RAID-9266CV)

                            - always write back – if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies.

                            Note   

                            Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).

                          4. Click Update Size.
                          5. Click Accept to accept the new virtual VD1.
                          Step 12   Click Yes at the BBU warning screen.
                          Step 13   Click Next at the Virtual Drive Definition screen, to indicate that you are finished defining virtual drives.
                          Step 14   Click Accept at the Configuration Preview screen to accept the RAID configuration.
                          Step 15   Click Yes to save the configuration.
                          Step 16   Click Yes to start drive initialization.
                          Step 17   Click Home to exit the configuration wizard when both drives report their status as Optimal.
                          Step 18   Click Exit to exit the GUI.
                          Note   

                          After RAID configuration is complete on the drives, the system may try to initialize (format) the new RAID array. When this happens, the current initialization progress can be seen from the Web BIOS screen. Wait for the background initialization to complete before proceeding with any of the subsequent server configuration steps such as installing ESXi. Cisco has noticed that a slow initialize can take up to 95 minutes or more to fully complete for array sizes of 1 TB+ used in a UCS C240 M3 Rack-Mount Server TRC1 deployment.

                          Set up BIOS boot order for Cisco C240 M3 rack-mount server TRC1


                          Note

                          Cisco does not support or restrict customers to any specific version of BIOS. The current version is assumed to be compatible with the latest release of ESXi. The same is true for the BIOS configuration. The default BIOS settings as shipped from the factory require no modification.

                          The hard drive is not selectable in the BIOS Boot Order menu until the first logical volume has been defined. Once RAID has been configured, make the second boot device the hard drive, as described in the following procedure:

                          Procedure
                            Step 1   Press F2 during boot to enter BIOS setup.
                            Step 2   Move the cursor over to Boot Options.
                            Step 3   Verify that the Cisco Virtual CD/DVD (Virtual CD/DVD drive) is selected for Boot Option #1.
                            Step 4   Verify that the hard drive (one of the RAID-5 arrays) is selected for Boot Option #2.
                            Step 5   Verify that VT is enabled in advanced CPU options.
                            Step 6   Verify that VT I/O Redirection is disabled in the CPU options.

                            The server will now try to boot the virtual CD drive first and the hard drive second.

                            Disk management for Cisco UCS C240 M3 rack-mount server TRC1

                            The Cisco UCS C240 M3 Rack-Mount Server TRC1 comes with 16 hard drives. These drives were configured as two 8-drive RAID-5 logical volumes and require no further management at this point.

                            Disks are hot-swappable. This does not mean that you can swap drives ad-hoc on failures. A process exists to swap drives. When a drive fails, you must:

                            • Reboot and enter the Preboot CLI
                            • Mark the defective drive for removal using -PdPrpRmv -physdrv [<encl>:<slot>] -a0
                            • Replace the drive

                            The RAID array is rebuilt automatically when the replacement disk is inserted.


                            Note
                            Although Preboot CLI is recommended, it is also possible to perform this task through the LSI MegaRaid GUI, where you can swap drives out without having to power-cycle the server to get into the Preboot CLI. However, this requires you to procure a separate machine (Windows or Linux) on the same subnet as the ESXi host, installed with the LSI MegaRaid utility.

                            ESXi installation and setup for C240 M3 rack-mount server TRC1

                            The following sections provide a sequence of steps for bringing ESXi into service at the customer site.

                            Preparation for ESXi Installation

                            Prior to installing ESXi, it is assumed that:

                            • The IPL order in the BIOS is configured to boot the virtual CD/DVD first.
                            • For the Cisco UCS C240 M3 Rack-Mount Server TRC1, the 16 drives are configured as two separate RAID-5 arrays.

                            These steps should have been performed by the factory prior to shipping.

                            Installing ESXi
                            Installing vSphere Client

                            Once the host is on the network, you can browse to its IP address to bring up a web-based interface. The vSphere client is Windows-based, so you must perform the download and installation from a Windows PC.

                            The installation proceeds like any other Windows application installation, and completes in a few minutes. Once the vSphere client is installed, you can bring it up and log into the host using the host name or IP address, the root login ID, and the password that you configured.

                            The host may also be joined to a vCenter if available and if you wish to manage the host through vCenter.

                            Configuring LOM NICs and Virtual Switches

                            You can configure the following options:

                            • Simple vSwitch0 (the default VMware virtual switch).
                            • For larger datacenters using vCenter, you can configure distributed virtual switches such as the distributed vSwitch or the Nexus 1000V distributed virtual switch.
                            • For all options, you must define a port group for each VLAN running on the virtual switch. These port groups are selected when configuring a virtual machine network adapter to place the virtual machine on a given LAN.

                            VM installation and configuration Cisco C240 M3 rack-mount server TRC1

                            ISOs and VM templates

                            DVDs are available in the media kit that you receive with the Cisco UCS C240 M3 Rack-Mount Server TRC1, and the OVA templates are posted to Cisco.com.

                            Using the vSphere client to create the VM

                            Cisco provides templates on a URL to download and transfer to a host. Use the following procedure to create the VM:

                            Procedure
                              Step 1   Deploy the appropriate OVA template for your application using the Cisco.com URL as the source.
                              Step 2   Make the virtual CD drive available to the newly deployed VM.
                              Step 3   Refer to the Release Notes for the OVA that you are deploying for instructions on setting up the BIOS boot order.
                              Step 4   Map the installation media (from the media kit) to the virtual CD/DVD drive.
                              Step 5   Save the BIOS settings and boot.

                              You should be in the normal install screens for your application at this point.

                              Migrate to Cisco C240 M3 rack-mount server TRC1

                              Migrating from a Media Convergence Server (MCS server) to a Cisco UCS C240 M3 Rack-Mount Server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager.

                              The following table provides an overview of the migration process and references to other pertinent documentation.

                                Configuration steps Related procedures and topics

                              Step 1

                              Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS C240 M3 Rack-Mount Server. You should perform the documented pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data.

                              Replacing a Single Server or Cluster for Cisco Unified Communications Manager

                              Step 2

                              Upgrade the MCS server to Cisco Unified Communications Manager Release 8.0(2) or later.

                              Cisco Unified Communications Operating System Administration Guide

                              Step 3

                              If the UCS VM will use a different IP address or hostname than the MCS server, change the IP address and hostname of the MCS server to the values that the UCS VM will use.

                              This is required for DRS backup and restore to work.

                              Refer to the topic “Changing the Cluster IP Addresses for Publisher Servers That Are Defined by Host Name” in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide.

                              Step 4

                              Perform a DRS backup on the MCS server.

                              Disaster Recovery System Administration Guide

                              Step 5

                              Use the Answer File Generator to generate a license MAC for the Cisco UCS C240 M3 Rack-Mount Server. The license MAC is required to obtain licenses for the server.

                              After you obtain the license MAC, you can rehost the licenses for your new server.

                              New licensing procedure customer impact

                              Installing Cisco Unified Communications Manager

                              Step 6

                              Create the virtual machine (VM) on the Cisco UCS C240 M3 Rack-Mount Server that will be used as the replacement for the MCS node.

                              Install and set up Cisco C240 M3 rack-mount server TRC1

                              Step 7

                              Install the same release of Cisco Unified Communications Manager on the Cisco UCS C240 M3 Rack-Mount Server that you installed on the MCS server.

                              Install and set up Cisco C240 M3 rack-mount server TRC1

                              Installing Cisco Unified Communications Manager

                              Step 8

                              Perform a DRS restore to restore the data backed up from the MCS server to the Cisco UCS C220 M3 Rack-Mount Server.

                              Disaster Recovery System Administration Guide

                              Step 9

                              Upload the new licenses to the Cisco UCS C240 M3 Rack-Mount Server.

                              If you did not obtain licenses for the new server already, you must request the licenses first.

                              Note    The previous license will no longer be valid. However, you have 30 additional days in which to use your previous license. Refer toNew licensing procedure customer impact

                              New licensing procedure customer impact

                              Cisco Unified Communications Operating System Administration Guide

                              Cisco C240 M3 rack-mount server TRC1 daily operations

                              At this point the application is installed and in operation. Daily operations from the viewpoint of the application do not differ from an installation on a physical server, including:

                              • Application configuration and integration with other applications
                              • RTMT performance monitoring
                              • SNMP monitoring and alarms
                              • DRS backup and restore
                              • CDR collection
                              • Device, trunk, and gateway configuration and monitoring
                              Monitoring Hardware from the VM

                              Applications running in a VM can not monitor the physical hardware. You must monitor the hardware from the CIMC, ESXi plugins, vCenter or by physical inspection (for flashing LEDs, and so on).

                              The customer is responsible for hardware monitoring. It is assumed the customer is familiar with virtualized environments and knows how to manage hardware in these environments.

                              Monitoring from CIMC

                              The CIMC provides the following hardware monitoring:

                              • An overview of CPU, memory and power supply health
                              • An overview of hardware inventory, including CPUs, memory, power supplies and storage
                              • Monitoring of sensors for power supplies, fans, temperature, voltage and current
                              • A system event log that contains BIOS and sensor entries
                              • LSI MegaRAID controller information, which includes physical and virtual drive layout and Battery Backup Unit information from the Inventory > Storage tab. This information was usually accessible for earlier UCS servers only by installing the MegaRAID plugin from ESXi.
                              Monitoring from ESXi

                              To monitor server health from ESXi:

                              • Log into the ESXi console and inspect system /var/log/messages for telltale entries
                              Monitoring from vSphere client and vCenter

                              The vSphere client provides the following monitoring:

                              • Hardware and system alarms defined under the Alarms tab in the vSphere client when logged into vCenter.
                              • VM resource usage under the Virtual Machines tab in the vSphere client, as well as under the Performance tab for each VM.
                              • Host performance and resource usage under the Performance tab for the host.

                              Cisco UCS C220 M3 rack-mount server TRC1

                              Cisco supports running Cisco Unified Communications Manager on the Cisco UCS C220 M3 Rack-Mount server tested reference configuration 1 (TRC1). For more information about tested reference configurations for specific server models, see http:/​/​docwiki.cisco.com/​wiki/​Tested_​Reference_​Configurations_​%28TRC%29.


                              Note

                              Cisco UCS C220 M3 Rack-Mount server TRC1 is not supported for use with Cisco Business Edition 6000. Deploy Cisco Business Edition 6000 on Cisco UCS C220 M3 Rack-Mount Server TRC2.

                              For information on installation, upgrade, and migration to the Cisco UCS C220 M3 Rack-Mount server TRC1, see the related topics.

                              Related Tasks
                              Related References

                              System requirements for Cisco UCS C220 M3 rack-mount server TRC1

                              To run Cisco UCS C220 M3 Rack-Mount Server, your system must meet the requirements listed in the following table.

                              Table 4 System requirements
                              This parameter... ...Must be this value to meet the Cisco supported configuration.

                              Supported Virtual Machine Configuration

                              Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

                              Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured. Refer to the Download virtual machine templates (OVA Templates)

                              For more information about virtual machine configurations, refer to the documentation at: http:/​/​docwiki.cisco.com/​wiki/​Unified_Communications_Virtualization_Downloads_%28including_OVA/​OVF_​Templates%29.

                              IOPS per virtual machine (VM)

                              Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

                              CPU and RAM over subscription

                              None

                              VMware version

                              For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http:/​/​docwiki.cisco.com/​wiki/​Unified_​Communications_​VMWare_​Requirements#Supported_​Versions_​of_​VMware_​vSphere_​ESXi .

                              To operate Cisco UCS C220 M3 Rack-Mount Server successfully, you should have the experience and skills to manage a host server running VMware ESXi. If you do not have this experience and want to obtain the required information quickly, consider using VMware GO, a Web-based application that facilitates VMware installations. For more information, refer to the VMware GO documentation.


                              Note
                              Even if you use VMware GO, you still need to use the supported VMware configuration on Cisco UCS C220 M3 Rack-Mount Server, which are documented at both http:/​/​www.cisco.com/​go/​swonly and http:/​/​www.cisco.com/​go/​uc-virtualized.

                              Install and set up Cisco C220 M3 rack-mount server TRC1

                              Before You Begin

                              To prepare to install a Cisco UCS C220 M3 Rack-Mount Server TRC1 in a standalone configuration (it is not in a datacenter), Cisco recommends that you allocate the following resources before installation:

                              • Space in a rack to receive a Cisco UCS C220 M3 Rack-Mount Server. This rack needs to accommodate the square mount rails shipped with Cisco UCS C220 M3 Rack-Mount Servers.
                              • 5 to 7 Ethernet ports on a switch close to the Cisco UCS C220 M3 Rack-Mount Server:
                                • One standard Ethernet port for the dedicated CIMC management port, if desired.
                                • Four ports for the quad-port Intel NIC.
                                • Two ports for the LOM NICs, if required.
                              • An IP address for CIMC management. If the dedicated port is used, it should be attached to the appropriate LAN.
                              • A VLAN ID and IP address for the host. This is the Cisco UCS C220 M3 Rack-Mount Server ESXi management address.
                              • A hostname and configure the DNS, if desired, for the hostname.
                              • VLAN IDs and IP addresses for the VMs.

                              Upon receipt of the Cisco UCS C220 M3 Rack-Mount Server:

                              • Install the C-220 M3 Rack-Mount Server in the rack.
                              • Attach the CIMC management port to the designated switch port.
                              • Attach the LOM NICs to their designated, trunked switch ports.
                              • Attach a VGA console, or a KVM to the VGA and keyboard ports. This is necessary until CIMC has been configured.
                              Configuration checklist for installing and configuring the server

                              The following table provides a checklist of the major steps required to install and configure a Cisco UCS C220 M3 Rack-Mount Server TRC1. The Purpose column contains references to documentation that is related to the step.

                              Procedure
                                 Command or ActionPurpose
                                Step 1Prepare to install the server. 

                                Cisco UCS C220 M3 rack-mount server TRC1

                                Cisco UCS C220 Installation and Service Guide

                                 
                                Step 2Physically install and connect the server. 

                                Cisco UCS C220 Installation and Service Guide

                                 
                                Step 3Power on the server and configure Cisco Integrated Management Controller (CIMC) for remote management. 

                                Set up CIMC for Cisco C220 M3 rack-mount server TRC1

                                Cisco UCS C220 Installation and Service Guide

                                 
                                Step 4Configure the drives as an 8 drive RAID-5 logical volume 

                                Set up RAID with Preboot CLI for Cisco C220 M3 rack-mount server TRC1

                                Cisco UCS C220 Installation and Service Guide

                                 
                                Step 5Configure BIOS Boot Order. 

                                Set up BIOS boot order for Cisco C220 M3 rack-mount server TRC1

                                Cisco UCS C220 Installation and Service Guide

                                 
                                Step 6Install and configure VMware ESXi. Refer to System requirements for Cisco UCS C220 M3 rack-mount server TRC1 for the supported versions of VMware ESXi. 

                                ESXi installation and setup for C220 M3 rack-mount server TRC1

                                Cisco UCS C-Series Servers VMware Installation Guide

                                VMware ESXi documentation

                                 
                                Step 7Install and configure virtual machines (VMs). 

                                VM installation and configuration Cisco C220 M3 rack-mount server TRC1

                                Download virtual machine templates (OVA Templates)

                                 
                                Step 8Join the host to a Virtual Center (optional) 

                                ESXi installation and setup for C220 M3 rack-mount server TRC1

                                 

                                Set up CIMC for Cisco C220 M3 rack-mount server TRC1

                                Configuring the CIMC allows you to perform all subsequent configuration and installation using the CIMC console. In addition, the CIMC provides a measure of hardware monitoring.

                                Follow this procedure to configure CIMC:

                                Procedure
                                  Step 1   Attach a VGA console and keyboard directly to the server using
                                  1. A dedicated Ethernet management port on the Cisco UCS C220 M3 Rack-Mount Server. This does not require a VLAN and is the simplest to configure. This is a single NIC and there is no redundancy for the CIMC using this configuration.
                                  2. The LOM NICs. Although this option is available, Cisco does not recommend it.
                                  Step 2   During boot, press F8 to enter CIMC configuration.
                                  Step 3   In the CIMC configuration screen, under IPV4 (Basic):
                                  1. Clear the DHCP enabled check box using the spacebar
                                  2. Enter values for the CIMC IP address, subnet mask, and gateway.
                                  Step 4   Leave VLAN (Advanced) clear.
                                  Step 5   Under Default User (Basic), enter the default CIMC user, admin, and a password.
                                  Note    The CIMC username is not configurable and is set to admin.
                                  Step 6   Once configured, the CIMC is accessible through http. Point a browser to the IP address that you configured and login as admin, using the password that you configured.

                                  Set up RAID for Cisco C220 M3 rack-mount server TRC1

                                  Configure the RAID settings to the following specifications:

                                  • The 8 drives present on the system are set up as an 8-drive RAID-5 logical volume.
                                  • With eight 300GB drives, this corresponds to a total storage capacity of 1.93 TB, as seen by ESXi.

                                  During boot, the system asks you to enter either Ctrl-H or Ctrl-Y.

                                  Set up RAID with Preboot CLI for Cisco C220 M3 rack-mount server TRC1

                                  Use the following sequence of commands to set the recommended RAID configuration; one 8-drive RAID-5 logical volume.

                                  Important:

                                  If required, use the following settings for the Read and Write policies:

                                  • Set Read Policy to read ahead = always.
                                  • Set Write Policy to one of the following:
                                    • write back with bbu – if using a RAID card with SuperCap (for example: RAID-9266CV)
                                    • always write back – if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).
                                  Procedure
                                    Step 1   Check your current RAID configuration:
                                    1. During boot, the system asks you to enter either Ctrl-H or Ctrl-Y
                                    2. To use the GUI to configure RAID, enter Ctrl - H and follow the steps in the procedure Set up RAID from the GUI for C220 M3 rack-mount server TRC1.
                                    3. To use the Preboot CLI to configure RAID, enter CTRL-Y.
                                    4. Type the following command:

                                      -ldinfo -l0 -a0

                                      This command displays the number of drives, RAID level, and so forth for the specified logical drive. There should be 8 drives in a RAID-5 array for logical drive 0.

                                    Step 2   Use the following sequence of commands to set the recommended RAID configuration; one 8-drive RAID-5 logical volume:
                                    1. Enter CTRL-Y to enter the Preboot CLI when prompted during boot.
                                    2. Enter the Preboot CLI command -cfgclr -a0 to clear the configuration.
                                    Step 3   To determine the enclosure ID and drive numbering, which is required before you can configure RAID, run the following command:

                                    -encinfo -a0 -page 20

                                    Note    This command can generate more than one page of output, so enter -page 20 to look at 20 lines at a time. Look for the Device ID of the enclosure that has a non-zero Number of Physical Drives. Use this Device ID (also called Enclosure ID) in the following commands.
                                    Step 4   There is a single enclosure for a Cisco UCS C220 M3 Rack-Mount Server. The enclosure ID is not predictable, so you must substitute the Device ID acquired above for <encl> in the commands below. When all drives are in a single enclosure, the slot numbering starts at zero. This may not be true in all cases, so verify the slot numbering with the following command:

                                    -pdinfo -physdrv [<encl>:0] -a0

                                    If this command generates meaningful output, the drives start at zero. If it generates an error, the drives start at one.

                                    Note    Substitute your enclosure ID for <encl> in the commands, below. If you have determined your drives start at one, start with drive one instead of zero
                                    Step 5   Use the following command to setup RAID 5 on the existing 8 drives:
                                    • -cfgldadd -r5 [<encl>:0, <encl>:1, <encl>:2, <encl>:3, <encl>:4, <encl>:5, <encl>:6, <encl>:7] -a0
                                    Step 6   The following commands are not necessary for new drives that have not been used.
                                    • Use the -ldinit -start -l0 -a0 command to perform a fast initialize.
                                    • To clear data on previously used drives and to slow (or full) initialize a new array, use the -ldinit -start -full -l0 -a0 command. Allow the command to finish before exiting the Preboot CLI. When the command –ldinit –showprog –l0 –a0 shows that initialization is not running, it is safe to exit the Preboot CLI.
                                      Note   

                                      Cisco has noticed that a slow initialize can take up to 95 minutes or more to fully complete for array sizes of 1 TB+ that are used in a UCS C220 M3 Rack-Mount Server TRC1 deployment.

                                    Step 7   After you configure the logical volume, exit the Preboot CLI by entering q.
                                    Note    The LSI adapter has factory default values for the drive rebuild rate, patrol read rate, and other settings. Cisco recommends leaving the default values unchanged.
                                    Set up RAID from the GUI for C220 M3 rack-mount server TRC1
                                    Procedure
                                      Step 1   During the boot process, make sure that Quiet Boot is disabled.
                                      1. Press Ctrl - H at the LSI screen when prompted.
                                      2. This brings you to the MegaRaid BIOS Configuration utility. Click Start.
                                      Step 2   On the next screen
                                      1. Select New Configuration.
                                      2. Click Next.
                                      Step 3   When prompted on the next screen to clear the configuration, click Yes.
                                      Step 4   On the next screen
                                      1. Select Manual Configuration.
                                      2. Click Next.
                                      Step 5   On the next screen, you add drives to a Drive Group.
                                      1. Click on one drive and then select all other drives by holding down on Shift and the down arrow key.
                                      2. Click Add to Array.
                                      3. Click Accept DG.
                                      4. Click Next to accept the Drive Group.
                                      Step 6   The drive group must be added to a span.
                                      1. Select Drive Group0.
                                      2. Click Add to Span.
                                      3. Click Next to accept the span definition.
                                      Step 7   Once the drive group is part of a span, you can configure RAID on it.
                                      1. Select RAID 5 from the list of available options.
                                      2. (Optional) Cisco recommends that you select 128KB from the Strip Size drop down list.
                                      3. Set Read Policy to read ahead = always.
                                      4. Set Write Policy to one of the following:

                                        - write back with bbu- if using a RAID card with SuperCap (e.g. RAID-9266CV)

                                        - always write back – if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies.

                                        Note   

                                        Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).

                                      5. Click Update Size to finalize the RAID 5 volume and to determine the size of the resulting volume. It will work out to 1.903 TB.
                                      6. Click Accept to accept the virtual drive definition.
                                      7. Click Next.
                                      Step 8   You are presented with a warning relating to BBU, as the BBU is used whenever possible, but with the understanding that if the BBU is discharged or undergoing a learning cycle, performance will be degraded. Click Yes if this is acceptable.
                                      Step 9   Click Next on the next screen to accept the Virtual Drive you created (VD 0).
                                      Step 10   Click Accept on the next screen to accept the Virtual Drive you created (VD 0).
                                      Step 11   Click Yes to save the configuration.
                                      Step 12   Click Yes to start drive initialization.
                                      Step 13   At the next screen, you are presented with the options to initialize the array.
                                      1. Click Fast Initialize
                                      2. Click Go
                                      3. Click Set Boot Drive
                                      4. Click Go
                                      Step 14   The RAID configuration is now complete.
                                      1. Click Home to return to the main page.
                                      2. Click Exit to exit the GUI.
                                      Note   

                                      After RAID configuration is complete on the drives, the system may try to initialize (format) the new RAID array. When this happens, the current initialization progress can be seen from the Web BIOS screen. Wait for the background initialization to complete before proceeding with any of the subsequent server configuration steps such as installing ESXi. Cisco has noticed that a slow initialize can take up to 95 minutes or more to fully complete for array sizes of 1 TB+ used in a UCS C220 M3 Rack-Mount Server TRC1 deployment.

                                      Set up BIOS boot order for Cisco C220 M3 rack-mount server TRC1


                                      Note

                                      Cisco does not support or restrict customers to any specific version of BIOS. The current version is assumed to be compatible with the latest release of ESXi. The same is true for the BIOS configuration. The default BIOS settings as shipped from the factory require no modification.

                                      The hard drive is not selectable in the BIOS Boot Order menu until the first logical volume has been defined. Once RAID has been configured, make the second boot device the hard drive, as described in the following procedure:

                                      Procedure
                                        Step 1   Press F2 during boot to enter BIOS setup.
                                        Step 2   Move the cursor over to Boot Options.
                                        Step 3   Verify that the Cisco Virtual CD/DVD (Virtual CD/DVD drive) is selected for Boot Option #1.
                                        Step 4   Verify that the hard drive (the RAID-5 array) is selected for Boot Option #2.
                                        Step 5   Verify that VT is enabled in advanced CPU options.
                                        Step 6   Verify that VT I/O Redirection is disabled in the CPU options.

                                        The server will now try to boot the virtual CD drive first and the hard drive second.

                                        Disk management for Cisco UCS C220 M3 rack-mount server TRC1

                                        The Cisco UCS C220 M3 Rack-Mount Server TRC1 comes with 8 hard drives. These drives were configured as an 8-drive RAID-5 logical volume and require no further management at this point.

                                        Disks are hot-swappable. This does not mean that you can swap drives ad-hoc on failures. A process exists to swap drives. When a drive fails, you must:

                                        • Reboot and enter the Preboot CLI
                                        • Mark the defective drive for removal using -PdPrpRmv -physdrv [<encl>:<slot>] -a0
                                        • Replace the drive

                                        The RAID array is rebuilt automatically when the replacement disk is inserted.


                                        Note
                                        Although Preboot CLI is recommended, it is also possible to perform this task through the LSI MegaRaid GUI, where you can swap drives out without having to power-cycle the server to get into the Preboot CLI. However, this requires you to procure a separate machine (Windows or Linux) on the same subnet as the ESXi host, installed with the LSI MegaRaid utility.

                                        ESXi installation and setup for C220 M3 rack-mount server TRC1

                                        The following sections provide a sequence of steps for bringing ESXi into service at the customer site.

                                        Preparation for ESXi Installation

                                        Prior to installing ESXi, it is assumed that:

                                        • The IPL order in the BIOS is configured to boot the virtual CD/DVD first.
                                        • For the Cisco UCS C220 M3 Rack-Mount Server TRC1, the 8 drives are configured in a RAID-5 array.

                                        These steps should have been performed by the factory prior to shipping.

                                        Installing ESXi
                                        Installing vSphere Client

                                        Once the host is on the network, you can browse to its IP address to bring up a web-based interface. The vSphere client is Windows-based, so you must perform the download and installation from a Windows PC.

                                        The installation proceeds like any other Windows application installation, and completes in a few minutes. Once the vSphere client is installed, you can bring it up and log into the host using the host name or IP address, the root login ID, and the password that you configured.

                                        The host may also be joined to a vCenter if available and if you wish to manage the host through vCenter.

                                        Configuring LOM NICs and Virtual Switches

                                        You can configure the following options:

                                        • Simple vSwitch0 (the default VMware virtual switch).
                                        • For larger datacenters using vCenter, you can configure distributed virtual switches such as the distributed vSwitch or the Nexus 1000V distributed virtual switch.
                                        • For all options, you must define a port group for each VLAN running on the virtual switch. These port groups are selected when configuring a virtual machine network adapter to place the virtual machine on a given LAN.

                                        VM installation and configuration Cisco C220 M3 rack-mount server TRC1

                                        ISOs and VM templates

                                        DVDs are available in the media kit that you receive with the Cisco UCS C220 M3 Rack-Mount Server TRC1, and the OVA templates are posted to Cisco.com.

                                        Using the vSphere client to create the VM

                                        Cisco provides templates on a URL to download and transfer to a host. Use the following procedure to create the VM:

                                        Procedure
                                          Step 1   Deploy the appropriate OVA template for your application using the Cisco.com URL as the source.
                                          Step 2   Make the virtual CD drive available to the newly deployed VM.
                                          Step 3   Refer to the Release Notes for the OVA that you are deploying for instructions on setting up the BIOS boot order.
                                          Step 4   Map the installation media (from the media kit) to the virtual CD/DVD drive.
                                          Step 5   Save the BIOS settings and boot.

                                          You should be in the normal install screens for your application at this point.

                                          Migrate to Cisco C220 M3 rack-mount server TRC1

                                          Migrating from a Media Convergence Server (MCS server) to a Cisco UCS C220 M3 Rack-Mount Server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager.

                                          The following table provides an overview of the migration process and references to other pertinent documentation.

                                            Configuration steps Related procedures and topics

                                          Step 1

                                          Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS C220 M3 Rack-Mount Server. You should perform the documented pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data.

                                          Replacing a Single Server or Cluster for Cisco Unified Communications Manager

                                          Step 2

                                          Upgrade the MCS server to Cisco Unified Communications Manager Release 8.0(2) or later.

                                          Cisco Unified Communications Operating System Administration Guide

                                          Step 3

                                          If the UCS VM will use a different IP address or hostname than the MCS server, change the IP address and hostname of the MCS server to the values that the UCS VM will use.

                                          This is required for DRS backup and restore to work.

                                          Refer to the topic “Changing the Cluster IP Addresses for Publisher Servers That Are Defined by Host Name” in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide.

                                          Step 4

                                          Perform a DRS backup on the MCS server.

                                          Disaster Recovery System Administration Guide

                                          Step 5

                                          Use the Answer File Generator to generate a license MAC for the Cisco UCS C220 M3 Rack-Mount Server. The license MAC is required to obtain licenses for the server.

                                          After you obtain the license MAC, you can rehost the licenses for your new server.

                                          New licensing procedure customer impact

                                          Installing Cisco Unified Communications Manager

                                          Step 6

                                          Create the virtual machine (VM) on the Cisco UCS C220 M3 Rack-Mount Server that will be used as the replacement for the MCS node.

                                          Install and set up Cisco C220 M3 rack-mount server TRC1

                                          Step 7

                                          Install the same release of Cisco Unified Communications Manager on the Cisco UCS C220 M3 Rack-Mount Server that you installed on the MCS server.

                                          Install and set up Cisco C220 M3 rack-mount server TRC1

                                          Installing Cisco Unified Communications Manager

                                          Step 8

                                          Perform a DRS restore to restore the data backed up from the MCS server to the Cisco UCS C220 M3 Rack-Mount Server.

                                          Disaster Recovery System Administration Guide

                                          Step 9

                                          Upload the new licenses to the Cisco UCS C220 M3 Rack-Mount Server.

                                          If you did not obtain licenses for the new server already, you must request the licenses first.

                                          Note    The previous license will no longer be valid. However, you have 30 additional days in which to use your previous license. Refer toNew licensing procedure customer impact

                                          New licensing procedure customer impact

                                          Cisco Unified Communications Operating System Administration Guide

                                          Cisco C220 M3 rack-mount server TRC1 daily operations

                                          At this point the application is installed and in operation. Daily operations from the viewpoint of the application do not differ from an installation on a physical server, including:

                                          • Application configuration and integration with other applications
                                          • RTMT performance monitoring
                                          • SNMP monitoring and alarms
                                          • DRS backup and restore
                                          • CDR collection
                                          • Device, trunk, and gateway configuration and monitoring
                                          Monitoring Hardware from the VM

                                          Applications running in a VM can not monitor the physical hardware. You must monitor the hardware from the CIMC, ESXi plugins, vCenter or by physical inspection (for flashing LEDs, and so on).

                                          Monitoring of hardware is the responsibility of the customer. It is assumed the customer is familiar with virtualized environments and knows how to manage hardware in these environments.

                                          Monitoring from CIMC

                                          The CIMC provides the following hardware monitoring:

                                          • An overview of CPU, memory and power supply health
                                          • An overview of hardware inventory, including CPUs, memory, power supplies and storage
                                          • Monitoring of sensors for power supplies, fans, temperature, voltage and current
                                          • A system event log that contains BIOS and sensor entries
                                          • LSI MegaRAID controller information, which includes physical and virtual drive layout and Battery Backup Unit information from the Inventory > Storage tab. This information was usually accessible for earlier UCS servers only by installing the MegaRAID plugin from ESXi.
                                          Monitoring from ESXi

                                          To monitor server health from ESXi:

                                          • Log into the ESXi console and inspect system /var/log/messages for telltale entries
                                          Monitoring from vSphere client and vCenter

                                          The vSphere client provides the following monitoring:

                                          • Hardware and system alarms defined under the Alarms tab in the vSphere client when logged into vCenter.
                                          • VM resource usage under the Virtual Machines tab in the vSphere client, as well as under the Performance tab for each VM.
                                          • Host performance and resource usage under the Performance tab for the host.

                                          Cisco UCS C220 M3 Rack-Mount Server TRC2

                                          Cisco supports running Cisco Unified Communications Manager on the Cisco UCS C220 M3 Rack-Mount Server tested reference configuration 2 (TRC2). For more information about tested reference configurations for specific server models, see http:/​/​docwiki.cisco.com/​wiki/​Tested_​Reference_​Configurations_​%28TRC%29.


                                          Note

                                          Cisco UCS C220 M3 Rack-Mount Server TRC2 is supported for use as part of Cisco Business Edition 6000 or with other applications.

                                          Raid capacity of a Cisco UCS C220 M3 Rack-Mount Server TRC2

                                          With four 500 GB drives, the total storage capacity of a Cisco UCS C220 M3 Rack-Mount server TRC2 as seen by ESXi is 929.46 GB.

                                          Installation, upgrade, and migration to a Cisco UCS C220 M3 Rack-Mount Server TRC2

                                          The procedures for the installation, upgrade, and migration to a Cisco UCS C220 M3 Rack-Mount Server TRC2 are the same as the procedures for the installation, upgrade, and migration to Cisco UCS C200 Rack-Mount Servers. For more information, see the related topics, as well as the following documentation:
                                          • Cisco UCS C220 Installation and Service Guide
                                          • Cisco UCS C-Series Servers VMware Installation Guide
                                          • VMware ESXi documentation
                                          • vSphere Client documentation
                                          Related Tasks
                                          Related References
                                          Related Information

                                          Cisco UCS C220 M3 Rack-Mount Server TRC3

                                          Cisco supports running Cisco Unified Communications Manager on the Cisco UCS C220 M3 Rack-Mount Server tested reference configuration 3 (TRC3). For more information about tested reference configurations for specific server models, see http:/​/​docwiki.cisco.com/​wiki/​Tested_​Reference_​Configurations_​%28TRC%29.

                                          For information about installation, upgrade, and migration to a Cisco UCS C220 M3 Rack-Mount Server TRC3, see the related topics.

                                          Related Tasks
                                          Related References

                                          System requirements for Cisco UCS C220 M3 Rack-Mount Server TRC3

                                          To run a Cisco UCS C220 M3 Rack-Mount Server, your system must meet the requirements that are listed in the following table.

                                          Table 5 System requirements
                                          This parameter ... ... Must be this value to meet the Cisco supported configuration.

                                          Supported Virtual Machine (VM) Configuration

                                          See the documentation at http:/​/​www.cisco.com/​go/​uc-virtualized.

                                          To ensure that the VMs are configured correctly, use the Cisco-provided OVA template to create them.

                                          For more information about VM configurations, see the documentation at http:/​/​docwiki.cisco.com/​wiki/​Unified_Communications_Virtualization_Downloads_%28including_OVA/​OVF_​Templates%29.

                                          IOPS per VM

                                          See the documentation at http:/​/​www.cisco.com/​go/​uc-virtualized.

                                          CPU and RAM over subscription

                                          None.

                                          VMware version

                                          For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http:/​/​docwiki.cisco.com/​wiki/​Unified_​Communications_​VMWare_​Requirements#Supported_​Versions_​of_​VMware_​vSphere_​ESXi .

                                          To operate a Cisco UCS C220 M3 Rack-Mount Server successfully, you should have the experience and skills that are required to manage a host server running VMware ESXi. If you do not have this experience and want to obtain the required information quickly, consider using VMware GO, a web-based application that facilitates VMware installations. For more information, refer to the VMware GO documentation.


                                          Note
                                          Even if you use VMware GO, you must use a supported VMware configuration on a Cisco UCS C220 M3 Rack-Mount Server. See the documentation at both http:/​/​www.cisco.com/​go/​swonly and http:/​/​www.cisco.com/​go/​uc-virtualized.
                                          Related Tasks

                                          Install and set up Cisco C220 M3 Rack-Mount Server TRC3

                                          Before You Begin

                                          To prepare to install a Cisco UCS C220 M3 Rack-Mount Server TRC3 in a standalone configuration (not in a data center), Cisco recommends that you allocate the following resources before installation:

                                          • Space in a rack to receive a Cisco UCS C220 M3 Rack-Mount Server. This rack needs to accommodate the square mount rails that are shipped with a Cisco UCS C220 M3 Rack-Mount Server.
                                          • Two or three Ethernet ports on a switch that is close to the Cisco UCS C220 M3 Rack-Mount Server:
                                            • One standard Ethernet port for the dedicated Cisco Integrated Management Controller (CIMC) port, if desired.
                                            • Two 802.1q trunked ports for the LAN on Motherboard (LOM) Network Interface Cards (NIC).
                                          • An IP address for CIMC. If you use the dedicated port, you should attach it to the appropriate LAN.
                                          • A VLAN ID and IP address for the host. This is the Cisco UCS C220 M3 Rack-Mount Server ESXi management address.
                                          • A hostname. If desired, configure a DNS for the hostname.
                                          • VLAN IDs and IP addresses for the VMs.

                                          Upon receipt of the Cisco UCS C220 M3 Rack-Mount Server, perform the following tasks:

                                          • Install the C220 M3 Rack-Mount Server in the rack.
                                          • Attach the CIMC port to the designated switch port.
                                          • Attach the LOM NICs to their designated trunked switch ports.
                                          • Attach a VGA console, or a KVM, to the VGA and keyboard ports. This is necessary until you have configured the CIMC.
                                          Install and set up server

                                          The following procedure summarizes the major tasks that are required to install and set up a Cisco UCS C220 M3 Rack-Mount Server TRC3. For more information, see the related topics and the following documentation:

                                          • Cisco UCS C220 Installation and Service Guide
                                          • Cisco UCS C-Series Servers VMware Installation Guide
                                          • VMware ESXi documentation
                                          • vSphere Client documentation
                                          Procedure
                                            Step 1   Prepare to install the server.
                                            Step 2   Physically install and connect the server.
                                            Step 3   Power on the server and set up Cisco Integrated Management Controller (CIMC) for remote management.
                                            Step 4   Set up the drives as an 8-drive RAID-5 logical volume.
                                            Step 5   Set up the BIOS Boot Order.
                                            Step 6   Install and set up VMware ESXi.
                                            Step 7   Install and set up the virtual machines (VMs).
                                            Step 8   (Optional) Join the host to a Virtual Center.
                                            Related Tasks
                                            Related References
                                            Related Information

                                            Set up CIMC for Cisco C220 M3 Rack-Mount Server TRC3

                                            After you configure the Cisco Integrated Management Controller (CIMC), you can perform all subsequent configuration and installation tasks using the CIMC console. In addition, the CIMC provides a measure of hardware monitoring.

                                            Follow this procedure to configure the CIMC.

                                            Procedure
                                              Step 1   Attach a VGA console and keyboard directly to the server using one of the following options:

                                              • A dedicated Ethernet management port on the Cisco UCS C220 M3 Rack-Mount Server. This option does not require a VLAN and is the simplest to configure. This is a single NIC and there is no redundancy for the CIMC using this configuration.

                                              • The LOM NICs. Although this option is available, Cisco does not recommend it.

                                              Step 2   During boot, press F8 to enter CIMC configuration.
                                              Step 3   In the CIMC configuration window, under IPV4 (Basic):
                                              1. Use the spacebar to uncheck the DHCP enabled check box.
                                              2. Enter values for the CIMC IP address, subnet mask, and gateway.
                                              Step 4   Leave VLAN (Advanced) unchecked.
                                              Step 5   Under Default User (Basic), enter the default CIMC user, admin, and a password.
                                              Note    The CIMC username is not configurable and is set to admin.
                                              Step 6   After you configure CIMC, you can access it through an HTTP connection. Point a browser to the CIMC IP address that you configured and log in as admin, using the password that you configured.
                                              What to Do Next

                                              To use the CIMC to check the hardware that is installed on your C220 M3 Rack-Mount Server:

                                              • Enter the default CIMC user, admin, and the password that you configured.
                                              • Choose Server > Inventory.

                                              There are tabs for CPUs, Memory, Power Supplies, and Storage. You can inspect the number and type of CPUs, the number and size of DIMMs, and the disk drives to verify that your hardware configuration is correct.

                                              Set up RAID for Cisco C220 M3 Rack-Mount Server TRC3

                                              Check RAID Configuration

                                              During boot, the system asks you to press either Ctrl-H or Ctrl-Y:

                                              • To use the Preboot CLI to check the RAID configuration, press Ctrl-Y.
                                              • Enter the command -ldinfo -l0 -a0. This command displays the number of drives, RAID level, and so forth for the specified logical volume. There should be an 8-drive RAID-5 array for logical volume 0. If the RAID configuration is wrong, use the Preboot CLI or the GUI to configure RAID.
                                              Set up RAID

                                              Configure the eight drives on the system as a single 8-drive RAID-5 logical volume. With eight 300 GB drives, the total storage capacity of a Cisco C220 M3 Rack-Mount Server TRC3 as seen by ESXi is 1.903 TB.

                                              During boot, the system asks you to press either Ctrl-H or Ctrl-Y:

                                              • To use the Preboot CLI to configure RAID, press Ctr-Y.
                                              • To use the GUI to configure RAID, press Ctrl-H.
                                              Related Tasks
                                              Set up RAID with Preboot CLI for Cisco C220 M3 Rack-Mount Server TRC3
                                              Important:

                                              If required, use the following settings for the Read and Write policies:

                                              • Set Read Policy to read ahead = always.
                                              • Set Write Policy to one of the following options:
                                                • write back with bbu - Choose this setting if you are using a RAID card with SuperCap (for example: RAID-9266CV).
                                                • always write back - Choose this setting if you are using a RAID card with legacy Battery Backup (BBU) instead of SuperCap (for example, RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure that the UCS is attached to an Uninterruptible Power Supply (UPS).
                                              Procedure
                                                Step 1   During boot, the system asks you to press either Ctrl-H or Ctrl-Y. To use the Preboot CLI to configure RAID, press Ctrl-Y.
                                                Step 2   To clear the configuration, enter the command -cfgclr -a0.
                                                Step 3   To determine the enclosure ID, enter the command -encinfo -a0 -page 20.
                                                Note    This command can generate more than one page of output. Enter -page 20 to look at 20 lines at a time. Look for the Device ID of the enclosure that has a nonzero Number of Physical Drives. Use this Device ID (also called Enclosure ID) for <encl> in the following commands in this procedure.
                                                Step 4   To verify the slot numbering, enter the command -pdinfo -physdrv [<encl>:0] -a0.
                                                Note   

                                                When all drives are in a single enclosure, the slot numbering starts at 0. This may not be true in all cases. If this command generates meaningful output, the drives start at 0. If it generates an error, the drives start at 1.

                                                Step 5   To set up RAID-5 on the eight drives, enter the command –CfgSpanAdd –r10 –Array0[<encl>:0,<encl>:1] –Array1[<encl>:2,<encl>:3] –a0.
                                                Note   

                                                If you have determined in the previous step that your drives start at 1, start with drive 1 instead of 0.

                                                Step 6   To clear data on previously used drives and to initialize the new array, perform one of the following options:
                                                • To perform a fast initialize, enter the command -ldinit -start -l0 -a0.
                                                • To perform a slow (or full) initialize, enter the command -ldinit -start -full -l0 -a0.
                                                  Note   

                                                  A slow initialize can take up to 95 minutes or more to fully complete for the array sizes that are used in a UCS C220 M3 Rack-Mount Server TRC3 deployment.

                                                Note   

                                                Allow the initialization to finish before exiting the Preboot CLI. When the command –ldinit –showprog –l0 –a0 shows that initialization is not running, it is safe to exit the Preboot CLI.

                                                Note   

                                                The previous commands are not necessary for new drives that have not been used.

                                                Step 7   After you configure the logical volume, enter q to exit the Preboot CLI.
                                                Note    The LSI adapter has factory default values for the drive rebuild rate, patrol read rate, and other settings. Cisco recommends that you do not change the default values.
                                                Set up RAID from the GUI for C220 M3 Rack-Mount Server TRC3
                                                Procedure
                                                  Step 1   During the boot process, make sure that Quiet Boot is disabled.

                                                  To launch the MegaRAID BIOS Configuration utility, press Ctrl-H at the LSI screen when prompted.

                                                  Step 2   On the Adapter Selection screen, choose Adapter 0 and click Start.
                                                  Step 3   On the MegaRAID BIOS Config Utility Virtual Configuration screen, click Configuration Wizard.
                                                  Step 4   On the MegaRAID BIOS Config Utility Configuration Wizard screen, click the New Configuration radio button and click Next.
                                                  Step 5   On the MegaRAID BIOS Config Utility Confirm Page screen, click Yes.
                                                  Step 6   On the MegaRAID BIOS Config Utility Configuration Wizard screen, click the Manual Configuration radio button and click Next.
                                                  Step 7   On the MegaRAID BIOS Config Utility Config Wizard - Drive Group Definition screen, you add drives to a drive group.
                                                  1. From the drop-down list in the Drives pane, select Slot 0 through Slot 7.
                                                  2. Click Add to Array, to add the drives to Drive Group 0.
                                                  3. Click Accept DG, to accept the drive group.
                                                  4. Click Next.
                                                  Step 8   On the MegaRAID BIOS Config Utility Config Wizard - Span Definition screen, you add the drive group to the span.
                                                  1. In the Array With Free Space pane, select Drive Group0 from the drop-down list.
                                                  2. Click Add to Span.
                                                  3. Click Next, to accept the span definition.
                                                  Step 9   On the MegaRAID BIOS Config Utility Config Wizard - Virtual Drive Definition screen, you select the RAID configuration.
                                                  1. Choose RAID 5 from the RAID level drop-down list.
                                                  2. (Optional) Cisco recommends that you choose 128 KB from the Strip Size drop-down list.
                                                  3. Choose Always Read Ahead from the Read Policy drop-down list.
                                                  4. Choose one of the following options from the Write Policy drop-down list:
                                                    • Write Back with BBU- Choose this setting if you are using a RAID card with SuperCap (for example, RAID-9266CV)
                                                    • Always Write Back - Choose this setting if you are using a RAID card with the legacy Battery Backup (BBU) instead of SuperCap (for example, RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies.
                                                    Note   

                                                    Whenever possible, use the new RAID cards with SuperCap and make sure that the UCS is attached to an Uninterruptible Power Supply (UPS).

                                                  5. Click Update Size to finalize the RAID-5 configuration and to determine the size of the resulting volume. The volume size should be 1.903 TB.
                                                  6. Click Accept, to accept the virtual drive definition.
                                                  Step 10   On the MegaRAID BIOS Config Utility Confirm Page screen, you are presented with a warning relating to BBU. The BBU is used whenever possible, but with the understanding that if the BBU is discharged or undergoing a learning cycle, performance will be degraded. Click Yes, if this is acceptable.
                                                  Step 11   On the MegaRAID BIOS Config Utility Config Wizard - Virtual Drive Definition screen, click Next to accept the Virtual Drive that you created (VD 0).
                                                  Step 12   On the MegaRAID BIOS Config Utility Config Wizard - Preview screen, click Accept to accept the configuration that you have defined.
                                                  Step 13   On the MegaRAID BIOS Config Utility Confirm Page screen, click Yes to save the configuration.

                                                  The MegaRAID BIOS Config Utility Confirm Page screen refreshes.

                                                  Step 14   On the MegaRAID BIOS Config Utility Confirm Page screen, click Yes to start the drive initialization.
                                                  Step 15   On the MegaRAID BIOS Config Utility Virtual Drives screen, click the Set Boot Drive radio button and click Go.
                                                  Step 16   The RAID configuration is now complete.
                                                  1. Click Home to return to the main MegaRAID BIOS Config Utility Virtual Configuration screen.
                                                  2. Click Exit to exit the GUI.
                                                  Note   

                                                  After RAID configuration is complete on the drives, the system may try to initialize (format) the new RAID array. When this happens, the current initialization progress can be seen from the MegaRAID BIOS Config Utility Virtual Drives screen. Wait for the background initialization to complete before you proceed with any of the subsequent server configuration steps such as installing ESXi. A slow initialize can take up to 95 minutes or more to fully complete for the array sizes that are used in a UCS C220 M3 Rack-Mount Server TRC3 deployment.

                                                  Set up BIOS boot order for Cisco C220 M3 Rack-Mount Server TRC3


                                                  Note

                                                  Cisco does not support or restrict customers to a specific version of BIOS. The current version is assumed to be compatible with the latest release of ESXi. The same is true for the BIOS configuration. You do not need to modify the default BIOS settings.

                                                  You cannot select the hard drive in the BIOS Boot Order menu before you have defined the first logical volume. After you configure RAID, make the second boot device the hard drive, as described in the following procedure.

                                                  Procedure
                                                    Step 1   Press F2 during boot to enter the BIOS setup.
                                                    Step 2   Move the cursor to Boot Options.
                                                    Step 3   Verify that the CD ROM is selected for Boot Option #1.
                                                    Step 4   Verify that the hard drive (the RAID-5 array) is selected for Boot Option #2.
                                                    Step 5   Verify that VT is enabled in the advanced CPU options.
                                                    Step 6   Verify that VT I/O Redirection is disabled in the CPU options.

                                                    The server will now try to boot the virtual CD ROM drive first and the hard drive second.

                                                    Disk management for Cisco UCS C220 M3 Rack-Mount Server TRC3

                                                    The Cisco UCS C220 M3 Rack-Mount Server TRC3 comes with eight hard drives. These drives were configured as an 8-drive RAID-5 logical volume and do not require further management.

                                                    The drives are hot-swappable. This does not mean that you can swap drives ad-hoc when a drive fails. A process exists to swap drives. When a drive fails, you must:

                                                    • Reboot and enter the Preboot CLI. To enter the Preboot CLI, enter Ctrl-Y when prompted.
                                                    • To mark the defective drive for removal, enter the command -PdPrpRmv -physdrv [<encl>:<slot>] -a0.
                                                    • Replace the drive.

                                                    The RAID array is rebuilt automatically when the replacement drive is inserted.


                                                    Note
                                                    Although Cisco recommends that you use the Preboot CLI, you can also perform this task through the LSI MegaRaid GUI, where you can swap drives without having to power-cycle the server to get into the Preboot CLI. However, this method requires that you procure a separate machine (Windows or Linux), which is installed with the LSI MegaRaid utility and deployed on the same subnet as the ESXi host.

                                                    Install and set up ESXi for C220 M3 Rack-Mount Server TRC3

                                                    The following sections provide a sequence of steps to bring ESXi into service at your site.

                                                    Preparation for ESXi Installation

                                                    Prior to installing ESXi, Cisco assumes that:

                                                    • The Initial Program Load (IPL) order in the BIOS is configured to boot the CD ROM first.
                                                    • For the Cisco UCS C220 M3 Rack-Mount Server TRC3, the eight drives are configured in a RAID-5 array.

                                                    These configuration steps are performed at the factory prior to shipping the server.

                                                    Install ESXi
                                                    Install vSphere Client

                                                    After the host is on the network, you can browse to the host IP address to open a web-based interface. The vSphere client is Windows-based, so you must perform the download and installation from a Windows PC.

                                                    The vSphere client installation proceeds like the installation of any other Windows application, and completes in a few minutes. After you install the vSphere client, you can open it and log in to the host using the hostname or IP address, the root login ID, and the password that you configured.

                                                    You also can join the host to a vCenter, if available, and if you want to manage the host through vCenter.

                                                    Configure LAN on Motherboard Network Interface Cards and Virtual Switches

                                                    You can configure the following options:

                                                    • Simple vSwitch0 (the default VMware virtual switch).
                                                    • For larger data centers that use vCenter, you can configure distributed virtual switches such as the distributed vSwitch or the Nexus 1000V distributed virtual switch.
                                                    • For all options, you must define a port group for each VLAN that runs on the virtual switch. You choose these port groups when you configure a virtual machine network adapter to place the virtual machine on a given LAN.

                                                    Install and set up VM for Cisco C220 M3 Rack-Mount Server TRC3

                                                    ISOs and VM templates

                                                    DVDs are available in the media kit that you receive with the Cisco UCS C220 M3 Rack-Mount Server TRC3, and the OVA templates are posted to Cisco.com.

                                                    Use vSphere client to create VM

                                                    Cisco provides OVA templates on a URL to download and transfer to a host. Use the following procedure to create the VM.

                                                    Procedure
                                                      Step 1   Deploy the appropriate OVA template for your application using the Cisco.com URL as the source.
                                                      Step 2   Make the CD ROM drive available to the newly deployed VM.
                                                      Step 3   Choose Options > Boot Options.

                                                      The next time the VM boots, force entry into the BIOS Setup screen.

                                                      Step 4   Insert the installation media, from the media kit, in the system CD ROM drive.
                                                      Step 5   Power on the VM, choose Boot, and promote the CD ROM to boot before the hard drive.
                                                      Step 6   Save the BIOS settings and boot.

                                                      The window for your application opens.

                                                      Migrate to Cisco C220 M3 Rack-Mount Server TRC3

                                                      To migrate from a Media Convergence Server (MCS server) to a Cisco UCS C220 M3 Rack-Mount Server, you follow a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager.

                                                      The following table provides an overview of the migration process and references to other pertinent documentation.

                                                        Configuration steps Related documentation

                                                      Step 1

                                                      Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager. This document describes how to replace server hardware. Replacing server hardware is very similar to migrating from an MCS server to a Cisco UCS C220 M3 Rack-Mount Server. Perform the documented pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data.

                                                      Replacing a Single Server or Cluster for Cisco Unified Communications Manager

                                                      Step 2

                                                      Upgrade the MCS server to Cisco Unified Communications Manager Release 8.0(2) or a later release.

                                                      Cisco Unified Communications Operating System Administration Guide

                                                      Step 3

                                                      If the UCS virtual machine (VM) will use a different IP address or hostname than the MCS server, change the IP address and hostname of the MCS server to the values that the UCS VM will use.

                                                      This change is required for DRS backup and restore to work.

                                                      See the topic “Changing the Cluster IP Addresses for Publisher Servers That Are Defined by Host Name” in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide.

                                                      Step 4

                                                      Perform a DRS backup on the MCS server.

                                                      Disaster Recovery System Administration Guide

                                                      Step 5

                                                      Use the Answer File Generator to generate a license MAC for the Cisco UCS C220 M3 Rack-Mount Server. The license MAC is required to obtain licenses for the server.

                                                      After you obtain the license MAC, you can rehost the licenses for your new server.

                                                      Installing Cisco Unified Communications Manager

                                                      Step 6

                                                      Create the VM on the Cisco UCS C220 M3 Rack-Mount Server that will be used as the replacement for the MCS node.

                                                      		  

                                                      Step 7

                                                      Install the same release of Cisco Unified Communications Manager on the Cisco UCS C220 M3 Rack-Mount Server that you installed on the MCS server.

                                                      Installing Cisco Unified Communications Manager

                                                      Step 8

                                                      Perform a DRS restore operation to restore the data that you backed up from the MCS server to the Cisco UCS C220 M3 Rack-Mount Server.

                                                      Disaster Recovery System Administration Guide

                                                      Step 9

                                                      Upload the new licenses to the Cisco UCS C220 M3 Rack-Mount Server.

                                                      If you did not obtain licenses for the new server already, you must request the licenses first.

                                                      Note    The previous licenses are not valid. However, you can still use the licenses for 30 days.

                                                      Cisco Unified Communications Operating System Administration Guide
                                                      Related Tasks
                                                      Related References

                                                      Cisco C220 M3 Rack-Mount Server TRC3 daily operations

                                                      At this point the application is installed and in operation. Daily operations do not differ from an installation on a physical server, including:

                                                      • Application configuration and integration with other applications
                                                      • RTMT performance monitoring
                                                      • SNMP monitoring and alarms
                                                      • DRS backup and restore
                                                      • CDR collection
                                                      • Device, trunk, and gateway configuration and monitoring
                                                      Hardware monitoring from the VM

                                                      Applications that run in a VM cannot monitor the physical hardware. You must monitor the hardware from the CIMC, the ESXi plug-ins, or vCenter or by physical inspection (for flashing LEDs, and so on).

                                                      Monitoring of hardware is the responsibility of the customer. Cisco assumes that the customer is familiar with virtualized environments and knows how to manage hardware in these environments.

                                                      Monitoring from CIMC

                                                      The CIMC provides the following hardware monitoring:

                                                      • An overview of CPU, memory, and power supply health
                                                      • An overview of hardware inventory, including CPUs, memory, power supplies, and storage
                                                      • Monitoring of sensors for power supplies, fans, temperature, voltage, and current
                                                      • A system event log that contains BIOS and sensor entries
                                                      Monitoring from ESXi

                                                      To monitor server health from ESXi, log in to the ESXi console and inspect system /var/log/messages for relevant entries.

                                                      To monitor the RAID controller, install plug-ins such as LSI MegaRAID Release 3.6.

                                                      Monitoring from vSphere client and vCenter

                                                      The vSphere client provides the following monitoring:

                                                      • Hardware and system alarms that are defined under the Alarms tab in the vSphere client when you are logged in to vCenter.
                                                      • VM resource usage under the Virtual Machines tab in the vSphere client, as well as under the Performance tab for each VM.
                                                      • Host performance and resource usage under the Performance tab for the host.
                                                      C220 M3 Rack-Mount Server is a single point of failure

                                                      For a cluster of up to four nodes that is capable of handling hundreds of thousands of Busy Hour Call Completions (BHCC), the C220 M3 Rack-Mount Server is a single point of failure.

                                                      The entire cluster can be brought out of service if the C220 M3 Rack-Mount Server is powered off, rebooted, or suffers a critical hardware outage. While Cisco provides power supply, network, and hard drive redundancy, recovery is not possible from a hardware failure that involves the C220 M3 Rack-Mount Server CPU, memory, motherboard, disk controller, or other critical hardware.

                                                      Cisco UCS C210 rack-mount servers

                                                      Cisco supports running Cisco Unified Communications Manager on the Cisco UCS C-Series Rack-Mount Server.

                                                      Related Tasks
                                                      Related References
                                                      Related Information

                                                      System requirements for Cisco UCS C210 rack-mount servers

                                                      To run Cisco UCS C210 Rack-Mount Servers, your system must meet the requirements listed in the following table.

                                                      Table 6 System Requirements

                                                      This parameter...

                                                      ...Must be this value to meet the Cisco supported configuration.

                                                      Supported Virtual Machine Configuration

                                                      Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

                                                      Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured.

                                                      For more information about virtual machine configurations, refer to the documentation at: http:/​/​docwiki.cisco.com/​wiki/​Unified_Communications_Virtualization_Downloads_%28including_OVA/​OVF_​Templates%29.

                                                      IOPS per virtual machine (VM)

                                                      Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

                                                      CPU and RAM over subscription

                                                      None

                                                      VMware version

                                                      For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http:/​/​docwiki.cisco.com/​wiki/​Unified_​Communications_​VMware_​Requirements#Supported_​Versions_​of_​VMware_​vSphere_​ESXi.

                                                      To operate Cisco UCS C210 Rack-Mount Servers successfully, you should have the experience and skills to manage a host server running VMware ESXi. If you do not have this experience and want to obtain the required information quickly, consider using VMware GO, a Web-based application that facilitates VMware installations. For more information, refer to the VMware GO documentation.


                                                      Note

                                                      Even if you use VMware GO, you still need to use the supported VMware configuration on Cisco UCS C210 Rack-Mount Servers, which are documented at both http:/​/​www.cisco.com/​go/​swonly and http:/​/​www.cisco.com/​go/​uc-virtualized.

                                                      Related Tasks
                                                      Related References

                                                      Cisco UCS C210 Rack-Mount Server installation

                                                      This section provides information to perform a fresh installation of Cisco UCS C210 Rack-Mount Servers.

                                                      Related Tasks
                                                      Related References
                                                      Install and set up Cisco UCS C210 Rack-Mount Server
                                                      The following procedure provides the tasks required to install and configure Cisco UCS C210 Rack-Mount Servers. For more information, see the related topics, as well as the following documentation:
                                                      • Cisco UCS C210 Installation and Service Guide
                                                      • Cisco UCS C-Series Servers VMware Installation Guide
                                                      • VMware ESXi documentation
                                                      • vSphere Client documentation
                                                      Procedure
                                                        Step 1   Prepare to install the server.

                                                        See the Cisco UCS C210 Installation and Service Guide for more information.

                                                        Step 2   Physically install and connect the server.
                                                        Step 3   Power on the server and Configure Cisco Integrated Management Controller (CIMC) for remote management.
                                                        Step 4   Configure the RAID settings to the following specifications:
                                                        • The first 2 drives are configured as a RAID 1 (mirrored) drive. This drive is for ESXi installation.
                                                        • The remaining drives, if any exist, are configured as a RAID 5 array. This array is for Cisco Unified Communications Manager application VMs.
                                                        Step 5   Configure the BIOS to the following specifications:
                                                        • Disable Quiet Mode
                                                        • Enable Enhanced SATA for CDROM access
                                                        • Configure the following boot order:
                                                          • SATA5:Optiarc DVD first
                                                          • PCI Raid Adapter second
                                                        Step 6   Install and configure VMware ESXi on the smaller of the two available disks.

                                                        Refer to Table 1 for the supported versions of VMware ESXi.

                                                        Step 7   Install vSphere Client.
                                                        Step 8   Align the datastores for the VMs.
                                                        Step 9   Install and configure virtual machines (VMs).
                                                        Step 10   Install Cisco Unified Communications Manager on VMs.
                                                        Related Tasks
                                                        Related References
                                                        Standalone Cisco UCS C210 Rack-Mount Server installation preparation

                                                        This section describes how to prepare to install a Cisco UCS C210 Rack-Mount Servers server in a standalone configuration, meaning that it is not in a datacenter.

                                                        You should allocate the following resources before installation:

                                                        • Space in a rack to receive a 2 RU Cisco UCS C-Series Rack-Mount Server
                                                        • 3 Ethernet ports on a switch close to the Cisco UCS C-Series Rack-Mount Server:
                                                          • One port for the CIMC
                                                          • Two ports for the LAN on motherboard (LOM) NICs
                                                        • Optionally, up to four IP addresses for the Broadcom NIC, if your server has it
                                                        • An IP address for the CIMC management port
                                                        • An IP address for the virtual host. This is the Cisco UCS C-Series Rack-Mount Server's IP address and is used by ESXi.
                                                        • A maximum of four IP addresses for the LAN on motherboard (LOM) NICs
                                                        • A hostname, and optionally configure DNS for the virtual hosts' hostname
                                                        • IP addresses for the VMs
                                                        Set up RAID for Cisco UCS C210 Rack-Mount Server

                                                        Configure the RAID settings to the following specifications:

                                                        • The first 2 drives are configured as a RAID 1 (mirrored) drive. This drive is for ESXi installation.
                                                        • The remaining drives, if any exist, are configured as a RAID 5 drive. This drive is for Cisco Unified Communications Manager application VMs.
                                                        Important:

                                                        If required, use the following settings for the Read and Write policies:

                                                        • Set Read Policy to read ahead = always.
                                                        • Set Write Policy to one of the following:
                                                          • write back with bbu – if using a RAID card with SuperCap (for example: RAID-9266CV)
                                                          • always write back – if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).

                                                        Follow this procedure to perform this task:

                                                        Procedure
                                                          Step 1   Make sure that Quiet Boot is disabled by following these steps:
                                                          1. Boot the server and watch for the F2 prompt during bootup.
                                                          2. Press F2 when prompted to enter the BIOS Setup utility.
                                                          3. On the Main page of the BIOS Setup utility, set Quiet Boot to Disabled. This allows non-default messages, prompts, and POST messages to display during bootup instead of the Cisco logo screen.
                                                          4. Press F10 to save your changes and exit the utility.
                                                          Step 2   During server bootup, press Ctrl+Y to enter the preboot CLI.
                                                          Step 3   Enter the following commands to determine the current RAID configuration: -ldinfo -l0 -a0

                                                          The required configuration is two drives in a RAID 1 array for logical drive 0, and for servers with more drives, the remaining drives in a RAID 5 array for Logical drive 1. If the RAID configuration is wrong, continue with this procedure.

                                                          Note   

                                                          Do not continue with this procedure if RAID is configured correctly.

                                                          Step 4   Enter the command --cfgclr -a0 to clear the RAID configuration.
                                                          Caution   

                                                          Clearing the RAID configuration deletes all data on the hard drives.

                                                          Step 5   Determine the Device ID of the enclosure that contains the disk drives by entering the command -encinfo --a0 -page -20.

                                                          If necessary, page through the output to find the Device ID of the enclosure that has a non-zero entry for Number of Physical Drives. Substitute this Device ID value where deviceID appears in the commands in this procedure.

                                                          Step 6   Determine the starting slot number in the enclosure that you identified by entering the command -pdinfo -physdrv [deviceID:0] -a0.

                                                          If this command generates meaningful output, the drives start at slot zero. If it generates an error, the drives start at slot one.

                                                          Step 7   Configure the first RAID array by entering one of the following commands, depending on the starting slot number:
                                                          • If your drives start at slot zero, run this command: -cfgldadd -r1 [deviceID:0, deviceID:1] -a0
                                                          • If your drives start at slot one, run this command: -cfgldadd -r1 [deviceID:1, deviceID:2] -a0
                                                          Step 8   If your server contains 6 total disk drives, enter the following command to configure the second RAID array:

                                                          -cfgldadd -r5 [deviceID:2, deviceID:3, deviceID:4, deviceID:5] -a0

                                                          Step 9   If your server contains 10 total disk drives, configure the second RAID array by entering one of the following commands, depending on the starting slot number:
                                                          • If your drives start at slot zero, run this command: -cfgldadd -r5 [deviceID:2, deviceID:3, deviceID:4, deviceID:5, deviceID:6, deviceID:7, deviceID:8, deviceID:9] -a0
                                                          • If your drives start at slot one, run this command: -cfgldadd -r5 [ deviceID:3, deviceID:4, deviceID:5, deviceID:6, deviceID:7, deviceID:8, deviceID:9, deviceID:10] -a0
                                                          Step 10   If the hard drives did not have a RAID configuration previously, you are done configuring RAID. If the hard drives had a RAID configuration before, continue with this procedure.
                                                          Step 11   Enter the following commands to initialize the logical volumes.

                                                          -ldinit -start -full -l0 -a0 (l0 is the letter l and the number 0, not the number 10)

                                                          -ldinit -start -full -l1 -a0 (l1 is the letter l and the number 1, not the number 11)

                                                          This clears data on the drives and initializes the new array.

                                                          Step 12   Allow these commands to finish running before exiting the Preboot CLI. Enter the following commands to display the progress of the commands:

                                                          -ldinit -showprog -l0 -a0

                                                          -ldinit -showprog -l1 -a0

                                                          When both commands report that no initialization is running, it is safe to quit the Preboot CLI.

                                                          Step 13   After configuring the two logical volumes, you can exit the Preboot CLI by entering q.
                                                          vSphere Client installation

                                                          When the virtual host is available on the network, you can browse to its IP address to bring up a web-based interface. The vSphere Client is Windows-based, so the download and install must be performed from a Windows PC.

                                                          Once the vSphere Client is installed, you can run it and log into the virtual host using the virtual host's name or IP address, the root login ID, and the password you configured.

                                                          You can join the host to a vCenter if you want to manage it through vCenter.

                                                          Datastore used for VM alignment

                                                          Note
                                                          • This section does not apply to servers that contain only 2 disk drives. There is only one logical volume on such servers.
                                                          • In VMWare ESXi 4.x and earlier versions, a second logical volume is automatically imported unaligned during installation. To ensure that the ESXi partition used for VMs will be aligned, you should delete the unaligned datastore (the larger disk partition), then recreate the datastore using vSphere client.

                                                          When you install VMWare ESXi, a single datastore is created. This datastore has the EXSi is installed. VMs have better disk performance when all partitions (physical, ESXi and VM) start on the same boundary. This prevents disk blocks being fragmented across the different boundaries.

                                                          Create virtual machines for Cisco UCS C210 Rack-Mount Server installation

                                                          Cisco provides a VM template for you to download and transfer to your virtual host. Use this template to create the VMs for Cisco UCS C210 Rack-Mount Servers installation.

                                                          Before you deploy the template and create VMs, you should have a hostname and IP address allocated for each new VM.

                                                          Follow these steps to create a VM and prepare to install Cisco UCS C210 Rack-Mount Servers on it:

                                                          Procedure
                                                            Step 1   Download the VM template for your application.
                                                            Step 2   Upload the template to a datastore on the Cisco UCS C-Series Rack-Mount Server.

                                                            It is recommended to use the smaller datastore (with ESXi installed on it) for this.

                                                            Step 3   Make this template available to the Cisco UCS C-Series Rack-Mount Server.
                                                            Step 4   Deploy the template file using vSphere Client. Enter the following information for the new VM:
                                                            • hostname
                                                            • datastore—Select the larger datastore
                                                            Step 5   Complete creating the VM.

                                                            At this point a new VM has been created with the correct amount of RAM, number of CPUs, size and number of disks for the intended application.

                                                            Step 6   Install Cisco Unified Communications Manager on the VM.
                                                            Related Tasks
                                                            Install Cisco Unified Communications Manager on VM

                                                            Follow this procedure to install Cisco Unified Communications Manager on a new VM:

                                                            Procedure
                                                              Step 1   In vSphere Client, edit the VM to force entry into BIOS setup the next time the VM reboots.
                                                              Step 2   Make the Cisco Unified Communications Manager installation media available to the VM DVD-ROM drive.
                                                              Step 3   Power on the VM, then in BIOS setup, promote CD ROM to boot before the hard drive.
                                                              Step 4   Complete booting the VM.

                                                              The Cisco Unified Communications Manager installation program starts. During the installation, the VM displays a message to indicate that the guest operating system has locked the CD-ROM door, and prompts you to disconnect and override the lock. This message displays twice during the installation process. Click No on each occurrence and continue the installation.

                                                              For information about performing the installation, see the document Installing Cisco Unified Communications Manager.

                                                              Note   

                                                              Cisco UCS C210 Rack-Mount Servers does not support a hardware clock; you must use NTP. The option to configure a hardware clock is not available in the installation program.

                                                              Migrate to Cisco UCS C210 Rack-Mount Servers

                                                              Migrating from a Media Convergence Server (MCS server) to a Cisco UCS C210 Rack-Mount Servers server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager.

                                                              The following procedure provides the tasks for the migration process. For more information, see the related topics, as well as the following documentation:
                                                              • Cisco Unified Communications Operating System Administration Guide
                                                              • Disaster Recovery System Administration Guide
                                                              • Installing Cisco Unified Communications Manager
                                                              • Replacing a Single Server or Cluster for Cisco Unified Communications Manager
                                                              • Refer to the topic "Changing the Cluster IP Addresses for Publisher Servers That Are Defined by Host Name" in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide.
                                                              Procedure
                                                                Step 1   Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager.

                                                                This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS C210 Rack-Mount Servers server. You should perform the document's pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data.

                                                                Step 2   Upgrade the MCS server to Cisco Unified Communications Manager Release 8.0(2) or later.
                                                                Step 3   If the UCS VM will use a different IP address or hostname than the MCS server, change the IP address and hostname of the MCS server to the values that the UCS VM will use.

                                                                This is required for DRS backup and restore to work.

                                                                Step 4   Perform a DRS backup on the MCS server.
                                                                Step 5   Use the Answer File Generator to generate a license MAC for the Cisco UCS C210 Rack-Mount Servers server.

                                                                See http:/​/​www.cisco.com/​web/​cuc_afg/​index.html.

                                                                The license MAC is required to obtain licenses for the server. After you obtain the license MAC, you can rehost the licenses for your new server.

                                                                Step 6   Create the virtual machine (VM) on the Cisco UCS C210 Rack-Mount Servers server that will be used as the replacement for the MCS node.
                                                                Step 7   Install the same release of Cisco Unified Communications Manager on the Cisco UCS C210 Rack-Mount Servers server that you installed on the MCS server.
                                                                Step 8   Perform a DRS restore to restore the data backed up from the MCS server to the Cisco UCS C210 Rack-Mount Servers server.
                                                                Step 9   Upload the new licenses to the Cisco UCS C210 Rack-Mount Servers server.

                                                                If you did not obtain licenses for the new server already, you must request the licenses first.

                                                                Note   

                                                                The previous license will no longer be valid. However, you have 30 additional days in which to use your previous license.

                                                                Related References
                                                                Related Information

                                                                VMware support for Cisco UCS C210 Rack-Mount Servers

                                                                Consider the following, when using Cisco UCS C210 Rack-Mount Servers:

                                                                • Install, upgrade, and recovery procedures now use "soft media" such as ISO or FLP (virtual floppy) if the server does not have a DVD drive.
                                                                • The answer file generated by the Answer File Generator (platformConfig.xml) cannot get read from a USB key to perform an unattended installation. Instead, you must put the answer file into a FLP image to be mounted in the floppy drive.
                                                                • Music On Hold external source and Cisco Messaging Interface requires a mixed MCS/UCS cluster.
                                                                • USB tape backup is not supported.
                                                                • NIC teaming is configured at the VMware virtual switch.
                                                                • Hardware SNMP and syslog move to VMware and UCS Manager.
                                                                • Install logs are written only to the virtual serial port.
                                                                • Unattended installs use virtual floppy instead of USB.
                                                                • Basic UPS Integration, as used with a Cisco 7800 Series Media Convergence Server, is not supported.
                                                                • Boot order is controlled by the BIOS of the VMware VM.
                                                                • Hardware BIOS, firmware, and drivers must be the required level and configured for compatibility with Cisco Unified Communications Manager-supported VMware product and version.
                                                                • Hardware MIBs are not supported.
                                                                • Hardware Failure alert and Hardware failure syslog messages are not available.
                                                                • CLI does not support hardware information.
                                                                • SNMP Hardware agent does not run on VMware.
                                                                • Real–Time Management Tool Client—Hardware alerts are not generated. The scope is limited to Virtual Machine and not to Physical Machine.
                                                                • CDP reports as a Virtual Machine.
                                                                • Certain kinds of Cisco UCS B-Series Blade Server and Cisco UCS C-Series Rack-Mount Server hardware alerts are only available via CIM alerting, and must be viewed in VMware vCenter or an equivalent CIM-compliant console.

                                                                For more information on the Cisco UCS C-Series Rack-Mount Server, go to the following URL:

                                                                http:/​/​www.cisco.com/​en/​US/​docs/​unified_computing/​ucs/​c/​sw/​gui/​config/​guide/​1.1.1/​b_​Cisco_​UCS_​C-Series_​Servers_​Integrated_​Management_​Controller_​Configuration_​Guide_​1_​1_​1.html

                                                                To view the list of product installation and configuration guides for Cisco UCS C-Series Integrated Management Controller, go to the following URL:

                                                                http:/​/​www.cisco.com/​en/​US/​products/​ps10739/​products_​installation_​and_​configuration_​guides_​list.html

                                                                To view the list of product installation and configuration guides for Cisco UCS Manager, go to following URL:

                                                                http:/​/​www.cisco.com/​en/​US/​products/​ps10281/​products_​installation_​and_​configuration_​guides_​list.html

                                                                Related References

                                                                Cisco UCS C210 Rack-Mount Server daily operations

                                                                Daily operations for Cisco UCS C210 Rack-Mount Servers software applications are identical to when the application is installed on an MCS server.

                                                                There are some differences in hardware management and monitoring, because Cisco UCS C210 Rack-Mount Servers operates in a virtual environment.

                                                                You can perform these tasks:

                                                                • Hardware monitoring from VM
                                                                • Hardware monitoring from CIMC
                                                                • Hardware and system monitoring from vSphere Client and vCenter
                                                                Related References
                                                                Hardware monitoring from VM

                                                                Applications running in a VM have no ability to monitor the physical hardware. Any hardware monitoring must be done from the CIMC, ESXi plugins, vCenter, or by physical inspection (for flashing LEDs, etc.).

                                                                Hardware monitoring from CIMC

                                                                The CIMC provides the following hardware monitoring:

                                                                • An overview of CPU, memory and power supply health
                                                                • An overview of hardware inventory, including CPUs, memory, power supplies and storage
                                                                • Monitoring of sensors for power supplies, fans, temperature and voltage
                                                                • A system event log that contains BIOS and sensor entries
                                                                Hardware and system monitoring from vSphere Client and vCenter

                                                                The vSphere Client provides the following monitoring features:

                                                                • When you are logged into vCenter, the vSphere Client displays hardware and system alarms defined on the Alarms tab.
                                                                • VM resource usage displays on the Virtual Machines tab, and on the Performance tab for each VM.
                                                                • Host performance and resource usage display on the Performance tab for the Host.
                                                                • When ESXi is used standalone (without vCenter), hardware status and resource usage are available, but alarming is not possible.

                                                                Cisco UCS C200 Rack-Mount Servers

                                                                Cisco supports running Cisco UCS C200 Rack-Mount Servers.

                                                                This section describes the changes for installation, upgrade, and migration in Cisco UCS C200 Rack-Mount Servers.

                                                                Related Tasks
                                                                Related References
                                                                Related Information

                                                                System requirements for Cisco UCS C200 Rack-Mount Servers

                                                                To run Cisco UCS C200 Rack-Mount Servers, your system must meet the requirements listed in the following table.

                                                                Table 7 System Requirements

                                                                This parameter...

                                                                ...Must be this value to meet the Cisco supported configuration.

                                                                Supported Virtual Machine Configuration

                                                                Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

                                                                Use the Cisco-provided OVA template to create VMs, to ensure that the VMs are correctly configured.

                                                                For more information about virtual machine configurations, refer to the documentation at: http:/​/​docwiki.cisco.com/​wiki/​Unified_Communications_Virtualization_Downloads_%28including_OVA/​OVF_​Templates%29.

                                                                IOPS per virtual machine (VM)

                                                                Refer to the documentation at: http:/​/​www.cisco.com/​go/​uc-virtualized

                                                                CPU and RAM over subscription

                                                                None

                                                                VMware version

                                                                For vSphere ESXi version compatibility including minimum required version of vSphere ESXi, see http:/​/​docwiki.cisco.com/​wiki/​Unified_​Communications_​VMware_​Requirements#Supported_​Versions_​of_​VMware_​vSphere_​ESXi.

                                                                Note   

                                                                Ensure that you use ESXi, rather than ESX, to run Cisco UCS C200 Rack-Mount Servers. However, the rack server can be part of a VMware vCenter that includes ESX hosts.

                                                                To operate Cisco UCS C200 Rack-Mount Servers successfully, you should have the experience and skills to manage a host server running VMware ESXi. If you do not have this experience and want to obtain the required information quickly, consider using VMware GO, a Web-based application that facilitates VMware installations. For more information, refer to the VMware GO documentation.


                                                                Note

                                                                Even if you use VMware GO, you still need to use the supported VMware configuration on Cisco UCS C200 Rack-Mount Servers, which are documented at both http:/​/​www.cisco.com/​go/​swonly and http:/​/​www.cisco.com/​go/​uc-virtualized.

                                                                Related Tasks
                                                                Related References

                                                                Cisco UCS C200 Rack-Mount Servers external media

                                                                Cisco UCS C200 Rack-Mount Servers uses "soft media" such as ISO or FLP (virtual floppy) for procedures that require external media (such as installation and upgrade). Physical external devices such as USB drives are not supported.


                                                                Note

                                                                Backup and restore are not supported on soft media.

                                                                The virtual USB interface is not supported on VMware. The following are examples of differences in external media support between MCS servers and Cisco UCS C200 Rack-Mount Servers:

                                                                • Install logs cannot get dumped to a USB key. These logs get dumped to a file through the serial port of the VM.
                                                                • The answer file generated by the Answer File Generator (platformConfig.xml) cannot get read from a USB key to perform an unattended installation. Instead, you must put the answer file into a FLP image to be mounted in the floppy drive.
                                                                • USB tape drive backup is not supported. Use SFTP instead.
                                                                • Music On Hold through a USB connection is not supported. Use a Cisco 7800 Series Media Convergence Server instead.
                                                                • Cisco Messaging Interface (CMI) for Message Waiting Indication (MWI) is not supported over the serial port. Use a Cisco 7800 Series Media Convergence Server instead.

                                                                Cisco UCS C200 Rack-Mount Server installation

                                                                This section describes how to perform a fresh installation of Cisco UCS C200 Rack-Mount Servers.

                                                                Related Tasks
                                                                Related References
                                                                Install and set up Cisco UCS C200 Rack-Mount Server
                                                                The following procedure provides the tasks required to install and configure Cisco UCS C200 Rack-Mount Servers. For more information, see the related topics, as well as the following documentation:
                                                                • Cisco UCS C200 Installation and Service Guide
                                                                • Cisco UCS C-Series Servers VMware Installation Guide
                                                                • VMware ESXi documentation
                                                                • vSphere Client documentation
                                                                Procedure
                                                                  Step 1   Prepare to install the server.
                                                                  Step 2   Physically install and connect the server.
                                                                  Step 3   Power on the server and Configure Cisco Integrated Management Controller (CIMC) for remote management.
                                                                  Step 4   Configure the RAID settings to the following specifications:
                                                                  • RAID 10 array for logical drive 0
                                                                  • RAID 10 volume of 4 drives
                                                                  Step 5   Configure the BIOS to the following specifications:
                                                                  • Disable Quiet Mode
                                                                  • Enable Enhanced SATA for CDROM access
                                                                  • Configure the following boot order:
                                                                    • SATA5:Optiarc DVD first
                                                                    • PCI Raid Adapter second
                                                                  Step 6   Install and configure VMware ESXi.

                                                                  Refer to Table 1 for the supported versions of VMware ESXi.

                                                                  Step 7   Install vSphere Client.
                                                                  Step 8   Install and configure virtual machines (VMs).
                                                                  Step 9   Install Cisco Unified Communications Manager on VMs.
                                                                  Related Tasks
                                                                  Related References
                                                                  Standalone Cisco UCS C200 Rack-Mount Server installation preparation

                                                                  This section describes how to prepare to install a Cisco UCS C200 Rack-Mount Servers server in a standalone configuration, meaning that it is not in a datacenter.

                                                                  You should allocate the following resources before installation:

                                                                  • Space in a rack to receive a 2 RU Cisco UCS C-Series Rack-Mount Server
                                                                  • 3 Ethernet ports on a switch close to the Cisco UCS C-Series Rack-Mount Server:
                                                                    • One port for the CIMC
                                                                    • Two ports for the LAN on motherboard (LOM) NICs
                                                                  • Optionally, up to four IP addresses for the Broadcom NIC, if your server has it
                                                                  • An IP address for the CIMC management port
                                                                  • An IP address for the virtual host. This is the Cisco UCS C-Series Rack-Mount Server's IP address and is used by ESXi.
                                                                  • A maximum of four IP addresses for the LAN on motherboard (LOM) NICs
                                                                  • A hostname, and optionally configure DNS for the virtual hosts' hostname
                                                                  • IP addresses for the VMs
                                                                  Set up RAID for Cisco UCS C200 Rack-Mount Servers

                                                                  Configure the RAID settings to the following specifications:

                                                                  • RAID 10 array for logical drive 0
                                                                  • RAID 10 volume of 4 drives
                                                                  Important:

                                                                  If required, use the following settings for the Read and Write policies:

                                                                  • Set Read Policy to read ahead = always.
                                                                  • Set Write Policy to one of the following:
                                                                    • write back with bbu – if using a RAID card with SuperCap (for example: RAID-9266CV)
                                                                    • always write back – if using a RAID card with legacy Battery Back-Up (BBU) instead of SuperCap (e.g. RAID-9266). This option helps prevent a UC application performance impact in the event that the BBU goes into learning mode or the battery dies. Whenever possible, use the new RAID cards with SuperCap and make sure the UCS is attached to an Uninterruptible Power Supply (UPS).

                                                                  Follow this procedure to perform this task:

                                                                  Procedure
                                                                    Step 1   Boot the server and watch for the F2 prompt during bootup.
                                                                    Step 2   Press F2 when prompted to enter the BIOS Setup utility.
                                                                    Step 3   On the Main page of the BIOS Setup utility, verify or set Quiet Boot to Disabled. This allows non-default messages, prompts, and POST messages to display during bootup instead of the Cisco logo screen.
                                                                    Step 4   Press F10 to save your changes and exit the utility.
                                                                    Step 5   During server bootup, press Ctrl+Y to enter the preboot CLI.
                                                                    Step 6   Enter the following commands to determine the current RAID configuration: -ldinfo -l0 -a0

                                                                    The required configuration is four drives in a RAID 10 array for logical drive 0. If the RAID configuration is wrong, continue with this procedure.

                                                                    Note   

                                                                    Do not continue with this procedure if RAID is configured correctly.

                                                                    Step 7   Enter the command --cfgclr -a0 to clear the RAID configuration.
                                                                    Caution   

                                                                    Clearing the RAID configuration deletes all data on the hard drives.

                                                                    Step 8   Determine the Device ID of the enclosure that contains the disk drives by entering the command -encinfo --a0 -page -20.
                                                                    Note   

                                                                    For UCS C200 M2 Rack-Mount Servers with 4 drives, the Device ID is typically 252. If this is not the case, please use the Enclosure ID obtained from the output of encinfo.

                                                                    Step 9   Determine the starting slot number in the enclosure that you identified by entering the command -pdinfo -physdrv [deviceID:0] -a0.

                                                                    If this command generates meaningful output, the drives start at slot zero. If it generates an error, the drives start at slot one.

                                                                    Note   

                                                                    UCS C200 M2 Rack-Mount Servers with 4 drives, the drives start at slot zero.

                                                                    Step 10   Configure the RAID array by entering the following command:

                                                                    -CfgSpanAdd -r10 -Array0[enclosureID:0,enclosureID:1] -Array1[enclosureID:2,enclosureID:3] -a0

                                                                    Step 11   If the hard drives did not have a RAID configuration previously, you are done configuring RAID. If the hard drives had a RAID configuration before, continue with this procedure.
                                                                    Step 12   Enter the following command to initialize the logical volumes.

                                                                    -ldinit -start -full -l0 -a0 (l0 is the letter l and the number 0, not the number 10)

                                                                    This clears data on the drives and initializes the new array. Allow this command to finish running before exiting the Preboot CLI.

                                                                    Step 13   If you want to do so, you can enter the following command to display the progress of the command you entered in Step 12:

                                                                    -ldinit -showprog -l0 -a0

                                                                    When the display command in Step 13 reports that no initialization is running, it is safe to quit the Preboot CLI.

                                                                    Step 14   After configuring the two logical volumes, you can exit the Preboot CLI by entering q.
                                                                    Tip   

                                                                    If you can't get to the Preboot CLI even after Quiet Boot is disabled (in other words, if you have no Ctrl+Y option and that key sequence isn't working), you can configure RAID 10 by using the WebBios (Ctrl+H). To use the Web Bios, you must have a USB Keyboard and a USB mouse, rather than a PS2 keyboard and mouse. Use 2 drive groups (DGs) with DG0 containing Disks 0,1 and DG1 containing Disks 2,3.

                                                                    Install vSphere Client

                                                                    When the virtual host is available on the network, you can browse to its IP address to bring up a web-based interface. The vSphere Client is Windows-based, so the download and install must be performed from a Windows PC.

                                                                    Once the vSphere Client is installed, you can run it and log into the virtual host using the virtual host's name or IP address, the root login ID, and the password you configured.

                                                                    You can join the host to a vCenter if you want to manage it through vCenter.

                                                                    Create virtual machines for Cisco UCS C200 Rack-Mount Server installation

                                                                    Cisco provides a VM template for you to download and transfer to your virtual host. Use this template to create the VMs for Cisco UCS C200 Rack-Mount Servers installation.

                                                                    Before you deploy the template and create VMs, you should have a hostname and IP address allocated for each new VM.

                                                                    Follow these steps to create a VM and prepare to install Cisco UCS C200 Rack-Mount Servers on it:

                                                                    Procedure
                                                                      Step 1   Download the VM template for your application.
                                                                      Step 2   Upload the template to a datastore on the Cisco UCS C-Series Rack-Mount Server.
                                                                      Step 3   Make this template available to the Cisco UCS C-Series Rack-Mount Server.
                                                                      Step 4   Deploy the template file using vSphere Client. Enter the following information for the new VM:
                                                                      • hostname
                                                                      • datastore—Select datastore
                                                                      Step 5   Complete creating the VM.

                                                                      At this point a new VM has been created with the correct amount of RAM, number of CPUs, size and number of disks for the intended application.

                                                                      Step 6   Install Cisco Unified Communications Manager on the VM.
                                                                      Related Tasks

                                                                      Migrate to Cisco UCS C200 Rack-Mount Servers

                                                                      Migrating from a Media Convergence Server (MCS server) to a Cisco UCS C200 Rack-Mount Servers server follows a procedure that is very similar to replacing server hardware, which is described in the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager.

                                                                      The following procedure provides the tasks for the migration process. For more information, see the related topics, as well as the following documentation:
                                                                      • Cisco Unified Communications Operating System Administration Guide
                                                                      • Disaster Recovery System Administration Guide
                                                                      • Installing Cisco Unified Communications Manager
                                                                      • Replacing a Single Server or Cluster for Cisco Unified Communications Manager
                                                                      • Refer to the topic "Changing the Cluster IP Addresses for Publisher Servers That Are Defined by Host Name" in the Changing the IP Address and Host Name for Cisco Unified Communications Manager guide.
                                                                      Procedure
                                                                        Step 1   Review the document Replacing a Single Server or Cluster for Cisco Unified Communications Manager.

                                                                        This document describes how to replace server hardware, which is very similar to migrating from an MCS server to a Cisco UCS C200 Rack-Mount Servers server. You should perform the document's pre-replacement and post-replacement tasks, and review the procedures for installing Cisco Unified Communications Manager and migrating data.

                                                                        Step 2   Upgrade the MCS server to Cisco Unified Communications Manager Release 8.0(2) or later.
                                                                        Step 3   If the UCS VM will use a different IP address or hostname than the MCS server, change the IP address and hostname of the MCS server to the values that the UCS VM will use.

                                                                        This is required for DRS backup and restore to work.

                                                                        Step 4   Perform a DRS backup on the MCS server.
                                                                        Step 5   Use the Answer File Generator to generate a license MAC for the Cisco UCS C200 Rack-Mount Servers server.

                                                                        See http:/​/​www.cisco.com/​web/​cuc_afg/​index.html.

                                                                        The license MAC is required to obtain licenses for the server. After you obtain the license MAC, you can rehost the licenses for your new server.

                                                                        Step 6   Create the virtual machine (VM) on the Cisco UCS C200 Rack-Mount Servers server that will be used as the replacement for the MCS node.
                                                                        Step 7   Install the same release of Cisco Unified Communications Manager on the Cisco UCS C200 Rack-Mount Servers server that you installed on the MCS server.
                                                                        Step 8   Perform a DRS restore to restore the data backed up from the MCS server to the Cisco UCS C200 Rack-Mount Servers server.
                                                                        Step 9   Upload the new licenses to the Cisco UCS C200 Rack-Mount Servers server.

                                                                        If you did not obtain licenses for the new server already, you must request the licenses first.

                                                                        Note   

                                                                        The previous license will no longer be valid. However, you have 30 additional days in which to use your previous license.

                                                                        Related Tasks
                                                                        Related References
                                                                        Related Information

                                                                        VMware support for Cisco UCS C200 Rack-Mount Servers

                                                                        Consider the following, when using Cisco UCS C200 Rack-Mount Servers:

                                                                        • For details about VMware feature support, refer to the documentation at http:/​/​docwiki.cisco.com/​wiki/​Unified_​Communications_​VMWare_​Requirements#VMware_​Infrastructure_​Feature_​Support
                                                                        • Install, upgrade, and recovery procedures now use "soft media" such as ISO or virtual floppy (FLP) if the server does not have a DVD drive.
                                                                        • NIC teaming is configured at the VMware virtual switch.
                                                                        • Hardware SNMP and syslog move to VMware and UCS Manager.
                                                                        • Install logs are written only to the virtual serial port.
                                                                        • Basic UPS Integration, as used with a Cisco 7800 Series Media Convergence Server, is not supported.
                                                                        • Boot order is controlled by the BIOS of the VMware VM.
                                                                        • Hardware BIOS, firmware, and drivers must be the required level and configured for compatibility with Cisco Unified Communications Manager-supported VMware product and version.
                                                                        • Hardware MIBs are not supported.
                                                                        • Hardware Failure alert and Hardware failure syslog messages are not available.
                                                                        • CLI does not support hardware information.
                                                                        • SNMP Hardware agent does not run on VMware.
                                                                        • Real–Time Management Tool Client—Hardware alerts are not generated. The scope is limited to Virtual Machine and not to Physical Machine.
                                                                        • CDP reports as a Virtual Machine.
                                                                        • Certain kinds of Cisco UCS C-Series Rack-Mount Server hardware alerts are only available via CIM alerting, and must be viewed in VMware vCenter or an equivalent CIM-compliant console.

                                                                        For more information on the Cisco UCS C-Series Rack-Mount Server, go to the following URL:

                                                                        http:/​/​www.cisco.com/​en/​US/​docs/​unified_computing/​ucs/​c/​sw/​gui/​config/​guide/​1.1.1/​b_​Cisco_​UCS_​C-Series_​Servers_​Integrated_​Management_​Controller_​Configuration_​Guide_​1_​1_​1.html

                                                                        To view the list of product installation and configuration guides for Cisco UCS C-Series Integrated Management Controller, go to the following URL:

                                                                        http:/​/​www.cisco.com/​en/​US/​products/​ps10739/​products_​installation_​and_​configuration_​guides_​list.html

                                                                        To view the list of product installation and configuration guides for Cisco UCS Manager, go to following URL:

                                                                        http:/​/​www.cisco.com/​en/​US/​products/​ps10281/​products_​installation_​and_​configuration_​guides_​list.html

                                                                        Related References

                                                                        Cisco UCS C200 Rack-Mount Server daily operations

                                                                        Daily operations for Cisco UCS C200 Rack-Mount Servers software applications are identical to when the application is installed on an MCS server.

                                                                        There are some differences in hardware management and monitoring, because Cisco UCS C200 Rack-Mount Servers operates in a virtual environment.

                                                                        You can perform these tasks:

                                                                        • Hardware monitoring from VM
                                                                        • Hardware monitoring from CIMC
                                                                        • Hardware and system monitoring from vSphere Client and vCenter
                                                                        Related References

                                                                        Licensing Cisco Unified Communications Manager on virtualized servers

                                                                        This section describes licensing for Cisco Unified Communications Manager on Virtualized Servers.


                                                                        Note

                                                                        For more information about licensing of your operating system, see http:/​/​www.vmware.com.

                                                                        Related References

                                                                        New licensing procedure customer impact

                                                                        Cisco Unified Communications Manager on Virtualized Servers uses a different licensing model than Cisco Unified Communications Manager on an MCS server. The MAC address of the NIC card is no longer used to associate the license to the server.

                                                                        Instead, the license gets associated to a license MAC, which is a 12 digit HEX value created by hashing the following parameters that you configure on the server:

                                                                        • Time zone
                                                                        • NTP server 1 (or "none")
                                                                        • NIC speed (or "auto")
                                                                        • Hostname
                                                                        • IP Address (or "dhcp")
                                                                        • IP Mask (or "dhcp")
                                                                        • Gateway Address (or "dhcp")
                                                                        • Primary DNS (or "dhcp")
                                                                        • SMTP server (or "none")
                                                                        • Certificate Information (Organization, Unit, Location, State, Country)

                                                                        The ways to obtain the license MAC are as follows:

                                                                        Obtaining New Licenses

                                                                        The process to redeem a Product Activation Key (PAK) for licenses at www.cisco.com/go/license is changed for a license MAC. When redeeming a PAK for a license MAC at this URL, you get prompted to select the type of license that you want to obtain:

                                                                        • A physical MAC address — this is used when Cisco Unified Communications Manager will be installed on an MCS server.
                                                                        • A license MAC address — this is used when Cisco Unified Communications Manager will be installed on Cisco Unified Communications Manager on Virtualized Servers.

                                                                        After you make this selection, the generation and installation of the license file follows the same process.

                                                                        Obtaining Rehosted Licenses When You Change License MAC Parameters

                                                                        When you change any of the parameters that create the license MAC, the license that you obtained with it becomes invalid. You must request a rehosting of the license to obtain a valid license. The old license continues to work for a 30-day grace period.

                                                                        To rehost your licenses, you must open a case with the licensing team to obtain a license for your replacement server. Contact the licensing team at licensing@cisco.com.

                                                                        During the grace period, you can change the settings back to the licensed values to make your original license valid again. If you need more than 30 days of grace period, change your settings back to the licensed values, then change them back to the new values that you want to use. You will get another 30- day grace period.

                                                                        Virtual machine setup and licensing support

                                                                        The virtual machine configuration for running Cisco Unified Communications Manager on Virtualized Servers must match the stated specifications to get support from Cisco.

                                                                        While Cisco Unified Communications Manager can be installed and licensed in other virtual machine configurations, Cisco does not support these configurations.

                                                                        Download virtual machine templates (OVA Templates)

                                                                        The configuration of a Cisco Unified Communications Manager virtual machine must match a supported virtual machine template.

                                                                        Perform the following procedure to obtain the virtual machine template for Cisco Unified Communications Manager on Virtualized Servers:

                                                                        Procedure
                                                                          Step 1   Select this URL in your browser:

                                                                          http:/​/​tools.cisco.com/​support/​downloads/​go/​Redirect.x?mdfid=278875240

                                                                          Step 2   If your browser prompts you to do so, type your Cisco.com User Name: and Password: in the text boxes, then click the Log In button.
                                                                          Step 3   Choose IP Telephony > Call Control > Cisco Unified Communications Manager (CallManager) > Cisco Unified Communications Manager Version 8.0.
                                                                          Step 4   Click the Unified Communications Manager Virtual Machine Templates link.
                                                                          Step 5   In the Latest Releases folder, click the 1.0(1) link.
                                                                          Step 6   Click the Download Now button. Follow the prompts and provide the required information to download the software.
                                                                          Step 7   When the Download Cart window displays, click the "Readme" link to view the virtual machine template's release information.

                                                                          Related documentation

                                                                          Migrate Cisco Unity Connection on a virtual machine

                                                                          For information on migrating to Cisco Unity Connection on a virtual machine, see the "Migrating from a Cisco Unity Connection Physical Server to a Connection 8.x Virtual Machine" chapter in the applicable Reconfiguration and Upgrade Guide for Cisco Unity Connection at http:/​/​www.cisco.com/​en/​US/​products/​ps6509/​prod_​installation_​guides_​list.html.

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