Table Of Contents

CTI Supported Devices

CTI Supported Devices

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Table E-1 provides information about CTI supported devices.

Table legend:

•—Supported

•—Not supported

•NA—Not Applicable

Table E-1 CTI Supported Device Matrix 

Device/Phone Model	SCCP	SIP	Comments
Analog Phone
Cisco 12 S			End of Software Maintenance Release 2001
Cisco 12 SP			End of Software Maintenance Release 2001
Cisco 12 SP+			End of Software Maintenance Release 2001
Cisco 30 SP+			End of Software Maintenance Release 2001
Cisco Unified IP Phone 3911	NA	NA	Not a CTI supported device
Cisco Unified IP Phone 6901
Cisco Unified IP Phone 6921
Cisco Unified IP Phone 6941
Cisco Unified IP Phone 6961
Cisco Unified IP Phone 7902			End of Software Maintenance Release 2007
Cisco Unified IP Phone 7905			End of Software Maintenance Release 2007
Cisco Unified IP Phone 7906
Cisco Unified IP Phone 7910			End of Software Maintenance Release 2007
Cisco Unified IP Phone 7911
Cisco Unified IP Phone 7912			End of Software Maintenance Release 2007
Cisco Unified IP Phone 7914 Sidecar
Cisco Unified IP Phone 7915 Sidecar
Cisco Unified IP Phone 7916 Sidecar
Cisco Unified IP Phone 7920			End of Software Maintenance Release 2007
Cisco Unified IP Phone 7921
Cisco Unified IP Phone 7925
Cisco Unified IP Phone 7931			CTI supported only if rollover is disabled. Starting 7.1 this device is supported when corresponding role is added to user.
Cisco Unified IP Phone 7935			End of Software Maintenance Release 2007
Cisco Unified IP Phone 7936
Cisco Unified IP Phone 7937
Cisco Unified IP Phone 7940
Cisco Unified IP Phone 7941			End of Software Maintenance Release 2010
Cisco Unified IP Phone 7941G-GE			End of Software Maintenance Release 2009
Cisco Unified IP Phone 7942
Cisco Unified IP Phone 7945
Cisco Unified IP Phone 7960
Cisco Unified IP Phone 7961
Cisco Unified IP Phone 7961G-GE
Cisco Unified IP Phone 7962
Cisco Unified IP Phone 7965
Cisco Unified IP Phone 7970			End of Software Maintenance Release 2009
Cisco Unified IP Phone 7971			End of Software Maintenance Release 2009
Cisco Unified IP Phone 7975
Cisco Unified IP Phone 7985
Cisco Unified IP Phone 8961
Cisco Unified IP Phone 9951
Cisco Unified IP Phone 9971
Cisco ATA 186			For details on the limitations of this device, see http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/4_1_3/developer/jtdevch1.html#wp1029269
Cisco IP Communicator
Cisco Unified Personal Communicator	NA	NA
Cisco VGC Phone
VG224	NA	NA	Not a CTI supported device
VG248			For details on the limitations of this device, see http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/jtapi_dev/4_1_3/developer/jtdevch1.html#wp1029269
CTI Port	NA	NA	CTI supported virtual device
CTI Route Point	NA	NA	CTI supported virtual device
ISDN BRI Phone	NA	NA	Not a CTI supported device