||In the Daily QoS Parameters area, enter a threshold for good and
The threshold applies in the form of a percentage of all calls
that must be exceeded to trigger an e-mail alert to the administrator. The
default for good calls specifies less than 20 percent, meaning that when good
calls represent less than 20 percent of all calls per day, an alert gets sent.
The default for poor calls specifies greater than 30 percent, meaning that when
poor calls represent more than 30 percent of all calls per day, an alert gets
sent. The alert is called the QoS Notification.