Before you start generating reports with CAR, configure the
system.
The following table displays the list of reports that the
system enables or disables for automatic generation, the report generation
interval, and the recipients of the report.
Table 1 Automatically Generated Reports
Name of Report
Report Generation Interval
Recipients
Department Bill Summary
Monthly
CAR managers
CAR administrators
Gateway Summary
Monthly
CAR administrators
Individual Bill
Monthly
Individual users
configured in Cisco Unified CM.
CAR administrators
Note
Administration users do not get access to this report.
Individual Bill Summary
Monthly
Individual users
configured in Cisco Unified CM
CAR managers
CAR administrators
Conference Summary
Monthly
CAR administrators
Conference Detail
Daily
CAR administrators
QoS Summary
Monthly
CAR managers
CAR administrators
System Overview
Monthly
CAR administrators
Top N Charge
Daily
CAR managers
CAR administrators
Top N Charge
Monthly
CAR managers
CAR administrators
Top N Duration
Daily
CAR managers
CAR administrators
Top N Duration
Monthly
CAR managers
CAR administrators
Top N Calls
Daily
CAR managers
CAR administrators
Top N Calls
Monthly
CAR managers
CAR administrators
Traffic Summary - Day of Month
Monthly
CAR administrators
Traffic Summary - Day of Week
Weekly
CAR administrators
Traffic Summary - Hour of Day
Daily
CAR administrators
Conference Bridge Util - Day of Week
Weekly
CAR administrators
Voice Messaging Util - Day of Week
Weekly
CAR administrators
Route Pattern/Hunt Pilot Util - Day of Week
Weekly
CAR administrators
Route/Hunt List Util - Day of Week
Weekly
CAR administrators
Route Group Util - Day of Week
Weekly
CAR administrators
Line Group Util - Day of Week
Weekly
CAR administrators
Gateway Util - Day of Week
Weekly
CAR administrators
Note
In large setups, with a large number of gateways, route groups, route
lists, and route patterns, enabling all the Utilization reports (Gateway
Utilization, Line Group Utilization, Route Group Utilization, Route List
Utilization, and Route Pattern Utilization) increases the CPU usage of the
system, therefore increasing the time in which reports are generated. This also
affects system performance. Cisco recommends that you enable only Gateway
Utilization reports for automatic generation, due to the number of gateways
that are typically found in a large system. You can generate all Utilization
reports on demand by selecting five or less gateways, route groups, route
lists, or route groups.
Automatically generating reports involves a two-step process:
First, enable the reports that
you want to generate unless they are enabled by default.
Second, schedule the reports
for the day and time that you want them to generate. (CAR provides a default
schedule. If the default schedule is acceptable, only enable the reports that
you want to generate automatically.)
CAR provides e-mail alerts for various events. Enabling the
system for e-mail alerts involves a two-step process:
First, enable the e-mail
alerts. Default enables some, but not all, reports.
Second, configure the e-mail
that is sent when the alert criteria are met.
This section describes how to enable or disable one or all
reports for automatic generation. You can also customize the report parameters
and enable a mailing option, so reports get e-mailed when they are created.
When the report gets mailed, CAR generates the e-mail address by using the mail
ID for the CAR administrator(s) and the mail domain that is configured in the
Mail Parameters window; that is, CAR uses <mail ID for the CAR
administrator> @ <domain that is configured in the mail parameters
window>.
For all new installations of
Cisco Unified Communications Manager, you must first enable the e-mail
alerts and reports for automatic generation. The default status for all reports
and alerts specifies
Disabled.
For all
Cisco Unified Communications Manager upgrades from Release 5.x to a later
release of
Cisco Unified Communications Manager, the tbl_pregenmail_option table data
migrates only if the CAR Scheduler service is active.
When you upgrade to another version of
Cisco Unified Communications Manager, disable all reports and alerts while
the upgrade is in process to conserve system resources. Remember to enable the
reports and alerts after the upgrade completes.
The Automatic Report Generation/Alert Option window displays.
Step 2
In the Reports [Report Generation Interval] box, choose the report
that you want to automatically generate based on the schedule that you defined
in the System Scheduler. See the
CAR system scheduler.
Step 3
In the Status field, choose
Enabled or
Disabled.
Step 4
To customize the report or have the report e-mailed when it is
generated, click the
Customize Parameters button.
The Customize Parameters window displays.
Note
Each report provides different customization options, depending
on the type of report.
Step 5
Choose the CSV or PDF radio button, depending on the type of
report that you want the system to mail.
Step 6
To have the report mailed to all CAR administrators, check the
Mailing Option check box.
Step 7
To save the values that you specified, click the
Update button.
The Customize Parameters window closes.
Step 8
To enable or customize other reports, repeat the previous steps.
Step 9
Click the
Update button.
Changes take effect at midnight. You can force the change to take
effect immediately by stopping and restarting the CAR Scheduler service.
Enable email alerts
There are two Alerts by Mail that are available. These
alerts are: