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Table Of Contents
Configuring an Alarm for a Service
Service Groups in Alarm Configuration
Configuring Alarms
This chapter contains the following topics:
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Configuring an Alarm for a Service
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Configuring an Alarm for a Service
This section describes how to add or update an alarm for a feature or network service that you manage through Cisco Unified Serviceability.
Note
Refer to your online OS documentation for more information on how to use your standard registry editor.
Procedure
Step 1
The Alarm Configuration window displays.
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Only services that support the service group and your configuration display.
Tip
In the Alarm Configuration window, a list of alarm monitors with the event levels displays for the chosen service.In addition, the Apply to All Nodes check box displays.
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Step 7
Note
Services That Use Cisco Tomcat
The following services use Cisco Tomcat for alarm generation:
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The system login alarm AuthenticationFailed also uses Cisco Tomcat. To generate alarms for these services, perform the following procedure.
Procedure
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Step 7
Tip
To access the alarm definitions for the Cisco Extension Mobility Application service, Cisco IP Manager Assistant service, Cisco Extension Mobility service, and the Cisco Web Dialer Web Service, choose the JavaApplications catalog in the Alarm Messages Definitions window described in Chapter 5, "Viewing and Updating Alarm Definitions".Additional Information
See the "Related Topics" section.
Service Groups in Alarm Configuration
Table 4-1 lists the services that correspond to the options in the Service Group drop-down list box in the Alarm Configuration window.
Table 4-1 Service Groups in Alarm Configuration
CM Services
Cisco CTIManager, Cisco CallManager, Cisco CallManager Cisco IP Phone Service, Cisco DHCP Monitor Service, Cisco Dialed Number Analyzer, Cisco Extended Functions, Cisco IP Voice Media Streaming App, Cisco Messaging Interface, and Cisco TFTP
For a description of these services, see the "Understanding Services" section on page 9-1.
CTI Services
Cisco CallManager Attendant Console Server
For a description of these services, see the "Understanding Services" section on page 9-1.
CDR Services
Cisco CDR Agent and Cisco CDR Repository Manager
For a description of these services, see the "Understanding Services" section on page 9-1.
Database and Admin Services
Cisco Bulk Provisioning Service, Cisco Database Layer Monitor, and Cisco License Manager
For a description of these services, see the "Understanding Services" section on page 9-1.
Performance and Monitoring Services
Cisco AMC Service and Cisco RIS Data Collector
For a description of these services, see the "Understanding Services" section on page 9-1.
Directory Services
Cisco DirSync
For a description of this service, see the "Understanding Services" section on page 9-1.
Backup and Restore Services
Cisco DRF Local and Cisco DRF Master
For a description of these services, see the "Understanding Services" section on page 9-1.
System Services
Cisco Trace Collection Service
For a description of these services, see the "Understanding Services" section on page 9-1.
Platform Services
Cisco Tomcat
For a description of this service, see the "Understanding Services" section on page 9-1.
Alarm Configuration Settings
Table 4-2 describes all alarm configuration settings, even though the service may not support the settings. For related procedures, see the "Related Topics" section.
Table 4-2 Alarm Configuration Settings
Server
From the drop-down box, choose the server for which you want to configure the alarm; then, click Go.
Service Group
From the drop-down box, choose the category of services, for example, Database and Admin Services, for which you want to configure the alarm; then, click Go.
Service
From the Service drop-down box, choose the service for which you want to configure the alarm; then, click Go.
Only services that support the service group and your configuration display.
TipApply to All Nodes
To apply the alarm settings for the service to all nodes in a cluster, check the check box.
Enable Alarm for Local Syslogs
The SysLog viewer serves as the alarm destination. The program logs errors in the Application Logs within SysLog Viewer and provides a description of the alarm and a recommended action. You can access the SysLog Viewer from the Cisco Unified Communications Manager Real-Time Monitoring Tool.
For information on viewing logs with the SysLog Viewer, refer to the Cisco Unified Communications Manager Real-Time Monitoring Tool Administration Guide.
Enable Alarm for Remote Syslogs
The Syslog file serves as the alarm destination. Check this check box to enable the Syslog messages to be stored on a Syslog server and to specify the Syslog server name. If this destination is enabled and no server name is specified, Cisco Unified Serviceability does not send the Syslog messages.
TipTipEnable Alarm for SDI Trace
The SDI trace library serves as the alarm destination.
To log alarms in the SDI trace log file, check this check box and check the Trace On check box in the Trace Configuration window for the chosen service. For information on configuring settings in the Trace Configuration window in Cisco Unified Serviceability, see the "Configuring Trace Parameters" section on page 7-1.
Enable Alarm for SDL Trace
The SDL trace library serves as the alarm destination. This destination applies only to the Cisco CallManager service and the CTIManager service. Configure this alarm destination by using Trace SDL configuration.
To log alarms in the SDL trace log file, check this check box and check the Trace On check box in the Trace Configuration window for the chosen service. For information on configuring settings in the Trace Configuration window in Cisco Unified Serviceability, see the "Configuring Trace Parameters" section on page 7-1.Alarm Event Level
From the drop-down list box, choose one of the following options:
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Related Topics
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