Beginning with Release 9.0(1), Cisco Unified Presence has been rebranded to IM and Presence Service, however, the IM and Presence Service continues to run on its own MCS hardware or virtual machine instance.
Before you install or upgrade Cisco Unified Communications Manager (Unified Communications Manager) or the IM and Presence Service, Cisco highly recommends that you review the following sections of this document:
This document provides information about the latest release of Cisco Unified Communications Manager and IM and Presence.
Organization
The following table shows how this guide is organized:
Table 1 Updates to Release Notes for Cisco Unified Communications Manager
Chapter
Description
Introduction
This chapter provides a brief description of Unified Communications Manager and IM and Presence as well as the system requirements for both products.
Upgrading to Unified Communications Manager
This chapter provides critical information about upgrading to this release of Unified Communications Manager.
Upgrading to IM and Presence
This chapter provides critical information about upgrading to this release of IM and Presence.
Important Notes
This chapter highlights important notes to consider in this release of Unified Communications Manager and IM and Presence.
New and Changed Information
This chapter lists and describes new features and changes to existing behavior for both Unified Communications Manager and IM and Presence.
Caveats
This chapter provides a snapshot of open caveats for both Unified Communications Manager and IM and Presence.
Documentation Updates
This chapter provides a description of documentation updates made in this release for both Unified Communications Manager and IM and Presence.
Audience
This document provides information for network administrators who are responsible for managing and supporting Cisco Unified Communications Manager and IM and Presence. Network engineers, system administrators, or telecom engineers use this guide to learn about key features and documentation updates, open caveats, and installation and upgrade considerations in this release.
Conventions
This document uses the following conventions:
Convention
Description
boldface font
Commands and keywords are in
boldface.
italic font
Arguments for which you supply values are in
italics.
[ ]
Elements in square brackets are optional.
{ x | y | z }
Alternative keywords are grouped in braces and
separated by vertical bars.
[ x | y | z ]
Optional alternative keywords are grouped in
brackets and separated by vertical bars.
string
A nonquoted set of characters. Do not use quotation
marks around the string or the string will include the quotation marks.
screen font
Terminal sessions and information the system
displays are in
screen font.
boldface screen font
Information you must enter is in
boldface screen font.
italic screen font
Arguments for which you supply values are in italic
screen font.
^
The symbol ^ represents the key labeled Control—for
example, the key combination ^D in a screen display means hold down the Control
key while you press the D key.
< >
Nonprinting characters, such as passwords, are in
angle brackets.
Notes use the following conventions:
Note
Means reader take note. Notes contain helpful suggestions or
references to material not covered in the publication.
Timesavers use the following conventions:
Timesaver
Means the described action saves time. You can save time by
performing the action described in the paragraph.
Tips use the following conventions:
Tip
Means the information contains useful tips.
Cautions use the following conventions:
Caution
Means reader be careful. In this situation, you might do something
that could result in equipment damage or loss of data.
Warnings use the following conventions:
Warning
This warning symbol means danger. You are in a situation that could
cause bodily injury. Before you work on any equipment, you must be aware of the
hazards involved with electrical circuitry and familiar with standard practices
for preventing accidents.
Obtain support
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at