Guest

Cisco Unified Communications Manager (CallManager)

Release Notes for Cisco CallManager Release 3.3(3)

 Feedback

Table Of Contents

Release Notes for Cisco CallManager Release 3.3(3)

Contents

Introduction

System Requirements

Determining the Software Version

Compatibility Matrix and Supported Upgrades

Related Documentation

New and Changed Information

Support for QSIG and Non-QSIG Devices in Route Lists

Hook Flash Transfer on T1 CAS

Call Throttling

Calling Name Delivery over PRI

Cisco IPMA on a Cisco IP Phone 7940

JTAPI Support for Analog Gateway Ports

Bulk Administration Tool Enhancements

Support for New Cisco IP Phones 7902G/7905G/7912G and Cisco Wireless IP Phone 7920

Important Notes

QSIG Support

Supported Characters in the Directory

Cisco CallManager Integration with Corporate Directories

Installing IPMA Assistant Console on Microsoft Windows XP

Cisco VG248 Analog Phone Gateway (VG248) Support

Changing User IDs

Settings Access on Cisco IP Phone 7940/7960

Cisco CallManager Attendant Console

Upgrading Cisco CallManager Extension Mobility

End-User Notes

Attendant Console

Ring Settings

Cisco IPMA

User Login Name and Password

Resolved Caveats for Cisco CallManager - Release 3.3(3)

Open Caveats for Cisco CallManager - Release 3.3(3)

Documentation Updates

Changes

Cisco CallManager Attendant Console

Omissions

New Service Parameter for Cisco CallManager Extension Mobility

Obtaining Documentation

Cisco.com

Documentation CD-ROM

Ordering Documentation

Documentation Feedback

Obtaining Technical Assistance

Cisco.com

Technical Assistance Center

Cisco TAC Website

Cisco TAC Escalation Center


Release Notes for Cisco CallManager Release 3.3(3)


July7, 2003

These release notes describe the new features and caveats for Cisco CallManager Release 3.3(3).

For a list of the open and resolved caveats for Cisco CallManager Release 3.3(3), see "Resolved Caveats for Cisco CallManager - Release 3.3(3)" section and "Open Caveats for Cisco CallManager - Release 3.3(3)" section. Updates for these release notes occur with every maintenance and major release.

To access the documentation suite for voice products, refer to

http://www.cisco.com/univercd/cc/td/doc/product/voice/

Access the latest software upgrades and release notes for Cisco CallManager 3.3 on Cisco Connection Online (CCO) at

http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml

Contents

These release notes discuss the following topics:

Introduction

System Requirements

Compatibility Matrix and Supported Upgrades

Related Documentation

New and Changed Information

Important Notes

Resolved Caveats for Cisco CallManager - Release 3.3(3)

Open Caveats for Cisco CallManager - Release 3.3(3)

Documentation Updates

Obtaining Documentation

Obtaining Technical Assistance

Introduction

Cisco CallManager, a network business communication system, provides high-quality telephony over IP networks. Cisco CallManager enables the conversion of conventional, proprietary, circuit-switched PBXs to multiservice, open LAN systems.

System Requirements

Make sure that you install and configure Cisco CallManager Release 3.3 on a Cisco Media Convergence Server (MCS) or on a Cisco Integrated Communications System (ICS) 7750.

You may also install Cisco CallManager on a Cisco-approved HP server configuration or a Cisco-approved IBM server configuration.


Caution The installation does not complete if you do not follow the exact configuration.

Access the correct Cisco-approved server configuration for IBM server or HP server at

http://www.cisco.com/en/US/products/hw/voiceapp/ps378/prod_brochure_list.html

For system hardware component information and system requirements, refer to Installing Cisco CallManager Release 3.3.

Determining the Software Version

To determine the software version of Cisco CallManager 3.3, open Cisco CallManager Administration; then, click Details on the main Cisco CallManager Administration page. The following information displays:

Cisco CallManager System version

Cisco CallManager Administration version

Database information and database DLL versions

Compatibility Matrix and Supported Upgrades

You can find the minimum versions with which Cisco CallManager Release 3.3(3) has been tested and which previous release of Cisco CallManager has upgrade support at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm


Note Be aware that the release of Cisco IP telephony products does not always coincide with Cisco CallManager releases. If a product proves to be incompatible with Cisco CallManager, you need to wait until a compatible version of the product becomes available before you upgrade to Cisco CallManager Release 3.3(3). For the most current compatibility combinations and defects, refer to the documentation that is distributed with the Cisco IP telephony products.


Related Documentation

The following list contains related documents for Cisco CallManager Release 3.3.

Cisco CallManager Document Locator for Release 3.3(3)

Cisco IP Telephony Solutions Installation and Configuration Overview

Installing Cisco CallManager Release 3.3

Rack-Mount Conversion Kit Installation

Upgrading Cisco CallManager Release 3.3

Using Cisco IP Telephony Applications Backup Utility, Version 3.5.6.

Cisco CallManager Administration Guide

Cisco CallManager System Guide

Cisco CallManager Features and Services Guide

Cisco IP Phone Administration Guide for Cisco CallManager

Cisco CallManager Serviceability Administration Guide

Cisco CallManager Serviceability System Guide

Troubleshooting Guide for Cisco CallManager

Cisco CallManager Attendant Console User Guide

Cisco IPMA User Guide. Refer to www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/ipma/index.htm

Cisco IP Manager Assistant: Quick Reference for Managers. Refer to www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/ipma/index.htm

Skinny Client Control Protocol Messaging Guide

Cisco CallManager Call Detail Record Definition

Cisco IP Phone Services Application Development Notes

Cisco CallManager 3.3 JTAPI Installation Guide

Cisco JTAPI Developer's Guide for Cisco CallManager 3.3(3)

Cisco CallManager 3.3 TAPI Installation Guide

Cisco TAPI Developer's Guide for Cisco CallManager 3.3(3)

Cisco CallManager Extension Mobility API Developer's Guide

System Error Message

Software License Agreement

New and Changed Information

This section describes new features and changes that are pertinent to this release of Cisco CallManager.

Support for QSIG and Non-QSIG Devices in Route Lists

This release adds support for route lists to contain both a route group with QSIG devices and a route group with non-QSIG devices in the same configuration. This provides greater flexibility in configuring alternate routes when a QSIG span is down or when the span is oversubscribed.

Hook Flash Transfer on T1 CAS

Cisco CallManager supports hook flash transfer on calls across a T1 CAS interface on a WS-6608 gateway. After a call is transferred, Cisco CallManager releases the unused B-channel of the T1 line, which frees up the trunk for additional calls.

Call Throttling

This release adds support for call throttling. Administrators can define Cisco CallManager performance parameters to limit the number of incoming calls from phones, IOS gateways, MGCP gateways, and MGCP back haul PRI gateways.

Calling Name Delivery over PRI

Cisco CallManager supports caller identification by using Q.931 Facility Information Element (IE) for all incoming and outgoing calls on non-QSIG PRI trunks.

Cisco IPMA on a Cisco IP Phone 7940

Administrators can configure a manager phone to have assistant support on a Cisco IP Phone 7940 by configuring the first line as a primary line and the second line as the intercom to the assistant. Administrators can configure an assistant phone to support one manager on a Cisco IP Phone 7940 by configuring the first line as a proxy and the second line as the intercom.

JTAPI Support for Analog Gateway Ports

This release extends Java Telephony Application Programming Interface (JTAPI) support to include application control of analog phones that are connected to Cisco ATA186, Cisco ATA-188, and analog ports on the Cisco VG248.

Bulk Administration Tool Enhancements

Bulk Administration Tool (BAT) includes the following enhancements:

Support for configuring lines on Cisco IPMA manager phones and Cisco IPMA assistant phones with CSV files.

Use of custom files to update phones.

Support for adding lines to existing phones.

Support for validating phone and UDP CSV files prior to inserting phone and UDP records.

Support for New Cisco IP Phones 7902G/7905G/7912G and Cisco Wireless IP Phone 7920

Cisco CallManager Release 3.3(3) supports calls on Cisco IP Phone models 7902G, 7905G, and 7912G and on Cisco Wireless IP Phone model 7920. For additional information on new features, changed information, and Resolved Caveats, refer to the Release Notes for Cisco IP Phone Models 7902G/7906G/7912G for Cisco CallManager Release 3.3(3) at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_3/rel_note/index.htm.

To register the Cisco Wireless IP Phone 7920, choose the Cisco 7960 as your Phone type in the Add a New Phone page on Cisco CallManager Administration. Enter the appropriate setting as needed. For information on the different settings, refer to the Cisco CallManager Administration Guide. For information on updating the firmware image, refer to the Cisco Wireless IP Phone 7920 Administrator Guide at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/wip7920/7920adm/index.htm.

Important Notes

The following section contains important information that may have been unavailable when the initial release of documentation for Cisco CallManager Release 3.3(3) took place.

QSIG Support

Cisco offers support for Q.SIG basic call and ID services for selected MGCP-controlled gateways and for selected PBX. ID services support depends upon the PBX type. You can find a list of compatible gateways for which Cisco CallManager Release 3.3(3) has been tested at http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm

Supported Characters in the Directory


Caution Using non-ISO-Latin1 characters greater than 127 with DC Directory, Netscape Directory, or Active Directory can cause directory database errors. Cisco CallManager Release 3.3 supports all ISO-Latin1 (ISO-8859-1) characters and all non-ISO-Latin1 characters in the range 0-127 with any directory.

Cisco CallManager only supports ISO-Latin1 and ASCII characters in the User area of Cisco CallManager Administration.

After you download the locale installer, you can display field names in the User area of Cisco CallManager Administration in your chosen language. However, Cisco CallManager only supports ISO-Latin1 (ISO-8859-1) characters and non-ISO-Latin1 characters in the range 0-127 in the fields and in all user accounts and passwords that are needed to access these windows. If a user enters data that is not in the allowed character range, a dialog box displays and states that the user must enter data by using only ISO-Latin1 characters and non-ISO-Latin1 characters in the range 0-127.

CDR Analysis and Reporting (CAR) supports all ISO-Latin1 (ISO-8859-1) characters and non-ISO-Latin1 characters in the range 0-127.

Cisco CallManager Integration with Corporate Directories

If you have integrated Cisco CallManager with Active Directory or Netscape Directory, you must run the Cisco Customer Directory Configuration Plugin that is packaged with this release on all the Cisco CallManager servers in the cluster beginning with the publisher. You must complete this step after you have successful upgraded your Cisco CallManager server to Release 3.3(3). To ensure that Cisco CallManager can install the latest schema and new configuration information in the directory, you must enter a user, who has the rights to update the schema, in the Directory Administrator DN. For more information on installing the Cisco Customer Directory Configuration Plugin, refer to Installing the Cisco Customer Directory Configuration Plugin for Cisco CallManager Release 3.3.

Installing IPMA Assistant Console on Microsoft Windows XP

The installation for Assistant Console for IPMA service fails because Internet Explorer 6 on Windows XP does not include Microsoft Java Virtual Machine (JVM). This does not cause a problem if the system has Microsoft Windows XP Service Pack 1 installed. If the system does not have Microsoft Windows XP Service Pack 1, you can use Netscape browsers or install the Sun Java Virtual Machine plugin for Internet Explorer from http://java.sun.com/getjava/download.html.

After installing the Sun JVM plugin, continue the IPMA assistant console installation from http://<server>/ma/Install/IPMAConsoleInstallJar.jspl where <server> represents the IP address of the Cisco CallManager server.

Cisco VG248 Analog Phone Gateway (VG248) Support

When using the VG248 with Cisco CallManager 3.3, add the device as a Cisco VG248 gateway and configure each port as VGC phone model. This consolidates each of the 48 analog or SMDI ports onto a single device. However, you still must configure these ports in the VG248 interface, and you should not enter any values in the Port Specific fields of the Phone Configuration window. Because these fields are not operational when you are using the VG248 1.2(1) or earlier software, you must configure these settings locally on the VG248.

For details about using the VG248 with this and other Cisco CallManager versions, see the "Configuring VG248 Ports Using Cisco CallManager" in the Cisco VG248 Analog Phone Gateway Software Configuration Guide for details:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_access/apg/vg248/v1_2/sw_confg/index.htm

To view the latest compatibility information about the VG248 and Cisco CallManager, access the Cisco VG248 Analog Phone Gateway Version Release Notes on Cisco.com at the following location:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_access/apg/vg248/v1_2/rel_note/vg248rn6.htm

Changing User IDs

Cisco CallManager does not support changing an existing user ID in the directory. Some applications, such as Cisco IPMA and Extension Mobility, may not function properly when you change the user ID.

Settings Access on Cisco IP Phone 7940/7960

Users cannot access any button settings when you disable Settings Access for an individual Cisco IP Phone. This includes the settings to change ring type, volume level, and contrast level.

Cisco CallManager Attendant Console

Cisco CallManager Administration 3.3(3) provides the Cisco CallManager Attendant Console 1.2(1) plugin, although Cisco CallManager Administration Guide 3.3(3) and Cisco CallManager System Guide 3.3(3) support Cisco CallManager Attendant Console 1.1(3). To obtain documentation for attendant console 1.2(1), click the following URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/attendnt/call_att/index.htm.

Upgrading Cisco CallManager Extension Mobility

If you run Cisco CallManager Extension Mobility and Cisco CallManager 3.1 or 3.2 before the upgrade, you must perform additional configuration tasks after the upgrade, so Cisco CallManager Extension Mobility runs as expected. For more information on configuration tasks, refer to the Cisco CallManager Extension Mobility upgrade section of the Cisco CallManager Features and Services Guide for 3.3(3).

End-User Notes

The following section contains important information on applications that affect the end user. Cisco suggests that you pass the information on to affected end users.

Attendant Console

Be aware that the attendant console user cannot drag a speed-dial entry onto a call in the Call Details pane.

Be aware that the attendant console user cannot rename a speed-dial group from the Edit menu.

Ring Settings

The Ring Settings window, a new feature in the Cisco IP Phone User Options GUI, allows end users to assign distinctive ring tones to their phone line(s) from their computers. Users can access the Ring Settings window from the User Options main menu. The system administrator determines feature availability.

Cisco IPMA

Be aware that a Cisco IPMA assistant can support up to 33 proxy lines.

Be aware that a Cisco IPMA manager can have up to 10 assistants.

User Login Name and Password

Cisco CallManager supports only ISO-Latin1 (ISO-8859-1) characters and non-ISO-Latin1 characters in the range 0-127 in user login fields. This restriction affects services or applications that retrieve user login data from the Cisco CallManager database (such as the Cisco IP Phones, Cisco User Options web page, and the Cisco IPMA service).

If a user enters data that is not in the allowed character range, a dialog box displays and states that the user must enter data by using only ISO-Latin1 characters and non-ISO-Latin1 characters in the range 0-127. System administrators can advise end users who encounter this error message to enter a user name and/or password in only one of the following languages: Danish, Dutch, English, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish, Hungarian, Polish, Greek, or Japanese.

Resolved Caveats for Cisco CallManager - Release 3.3(3)

Table 1 lists and describes caveats that were resolved in Cisco CallManager Release 3.3(3).


Tip If you have an account with Cisco.com (Cisco Connection Online), you can use the Bug Toolkit to find caveats of any severity for any release.

To access the Bug Toolkit, log on to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.


Table 1 Resolved Caveats for Cisco CallManager Release 3.3(3) 

Identifier
Summary

CSCdp84570

Cisco CallManager Administration does not list Directory Number (DN) and Route Pattern for partitions=none.

CSCds75449

Administrators cannot delete a location when another record is using it.

CSCds75451

Administrators cannot delete a device pool when another record is using it.

CSCdt03385

PRI gateways do not support Calling Name delivery through a Facility information element (IE).

CSCdt81688

Cisco CallManager needs a search tool for finding Media Resource Group List (MRGL).

CSCdu81688

Cisco CallManager Administration cannot display all Directory Number (DN) for a pickup group.

CSCdw18485

Cisco CallManager Administration does not have a report for listing users in a pickup group.

CSCdw63252

User experiences 2 seconds of clipping when a wide area network (WAN) delay of 100 ms occurs.

CSCdw68020

Cisco CallManager user cannot get associated phone from Active Directory referral.

CSCdw93277

Cisco CallManager sends a duplicate CallPartyInfoChangedEvent message when you unpark a call by using Computer Telephony Interface (CTI).

CSCdw93592

Two applications monitoring the same CTI route point causes route errors.

CSCdw95193

Message Waiting Indication (MWI) fails for users who have DN starting with zero.

CSCdx01373

Cisco CallManager Administration does not have a report that lists call pickup group members.

CSCdx12257

Route Plan Report does not include information on pilot points, Message Waiting Indication (MWI), and voice-mail ports.

CSCdx25091

Cisco CallManager modifies the srcSignallingAddress with its own IP address in the answer admission request (ARQ) message.

CSCdx28267

IP phones and gateways cannot register with Cisco CallManager server for a short time when you manually stop and immediately restart the server.

CSCdx28910

Cisco CallManager Administration does not have a link to the Cisco IP Telephony Locale Installer web page.

CSCdx35019

User gets an error when cdr.asp is assessed on an IBM server.

CSCdx38620

Calls on devices that specify Media Termination Point (MTP) Required in the device configuration page connect with no MTP when no more MTP resources exist.

CSCdx42839

Routing loops cause high CPU usage.

CSCdx44667

The need exists to simplify the directory replication reconfiguration process.

CSCdx48423

Cisco TAPI Service Provider (TSP) sends an empty value for QBEClientVersion and CMVersioning in the ProviderName field.

CSCdx68775

Cisco IP Phone allows users to add special characters in the First Name, Last Name, and Nickname fields.

CSCdx69047

Cisco CallManager does not send the announcement from public switched telephone network (PSTN) when the Cisco CallManager server is configured with overlap sending and a user dials a nonexistent number.

CSCdx73311

CTI Manager has a memory leak.

CSCdx77037

Cisco CallManager server restarts when it processes a call with a route pattern !@.

CSCdx77810

Cisco IP Phone has erratic behavior when it has a inactive line with voice mail.

CSCdx80567

Cisco CallManager does not have proper validation for input parameters, and the description for Cisco RIS Data Collector service parameter is inadequate.

CSCdx80828

Cisco CallManager does not have proper validation for input parameters, and the description for the MOH service parameter is inadequate.

CSCdx80982

JTAPI does not correctly handle transferred consult conference calls that are placed on hold and resumed.

CSCdx81266

Cisco CallManager service restarts when you make a call through a PRI gateway on the Communication Media Module (CMM) in a Cisco Catalyst 6000.

CSCdx81275

Cisco CallManager Administration displays the wrong number of members for route groups.

CSCdx81472

Under heavy usage, the LDAP server displays an error message when extension mobility users log in.

CSCdx85499

Cisco CallManager Administration does not prompt you to restart devices when you modify calling search space.

CSCdx85903

Cisco CallManager sends invalid cmID and deviceID in the DeviceDataPassthroughResponse message.

CSCdx87683

Cisco CallManager does not set an appropriate default setting for the SDLTraceTypeFlag service parameter.

CSCdx88925

IP phone does not display the fast-dial entries when the directory number has an ampersand.

CSCdx90693

Users receive reorder tone instead of a dial tone when they enter an incomplete speed dial.

CSCdx90775

The SQLSvc account does not get created during installation.

CSCdx90780

Cisco CallManager installation does not prompt for an SQL Service password.

CSCdx92388

Cisco IP Voice Media Streaming Application Service gets removed when you delete a software conference bridge.

CSCdx92895

Computer-Telephony Interface (CTI) Manager returns an incorrect heartbeat value.

CSCdx95477

Second line goes off hook on a phone with shared lines.

CSCdy01331

Cisco CallManager sends an unknown reason code in the redirecting information element (IE) when a extension mobility user is not logged in and the phone has Call Forward No Answer (CFNA) enabled.

CSCdy01489

Cisco CallManager Administration takes a long time to display region configuration information when more than 100 regions exist.

CSCdy03774

Automated Alternate Routing (AAR) does not provide adequate debug information.

CSCdy04640

Cisco CallManager Administration accepts negative values in the Uniform Resource Locator (URL) idle time field.

CSCdy05139

Cisco CallManager Administration displays the incorrect Data Source Name (DSN) for Cisco CallManager on the detail page.

CSCdy05196

Cisco CallManager Administration displays an error when you update a user profile in a Active Directory Child Domain.

CSCdy06296

Online help for service parameters and product-specific configurations does not always show the minimum, maximum, and default values for the different parameters.

CSCdy06308

The error message does not provide enough information to correct the problem when a user enters invalid data in the Service Parameters Configuration fields.

CSCdy08166

CTI database change notification does not work properly.

CSCdy12571

You cannot edit a personal address book entry by using a Cisco IP Phone.

CSCdy13104

Cisco CallManager Administrations does not allow you to effectively search for CallPark Numbers or ranges when the system contains more than 500 numbers.

CSCdy13457

Users get an error when they access the help pull-down menu from Cisco CallManager Serviceability.

CSCdy13595

LineGetInfoRequest contains the wrong fwdType after you make a call with CTI.

CSCdy14538

Administrators get an error message when they use Netscape browser to configure an E1 PRI port.

CSCdy14693

Calls fail when Cisco CallManager sends out a NOTIFY message with display name information on an IP phone that has CFA configured to an external number.

CSCdy15381

Cisco CallManager allows user to disable extension mobility while the user is logged in.

CSCdy15476

WS-X6608 that is configured for T1-CAS does not send a Call Proceeding message.

CSCdy16253

Administrators get an error message when they reset a Cisco VG248 gateway from the Find and List Gateway page.

CSCdy17681

Cisco CallManager Administration does not allow you to effectively search for items in Cisco IP Phone Services Configuration when the system includes more than 500 IP Phone Services.

CSCdy17684

Cisco CallManager does not allow you to effectively search for items in Cisco IP Phone Services Configuration when the system includes more than 500 IP Phone Services.

CSCdy18106

The help pages have an incorrect definition for the ToSendH225UserInfoMsg service parameter.

CSCdy18933

The file delete parameter does not delete the .cnfs for Media Gateway Control Protocol (MGCP) gateways.

CSCdy19917

CTI returns an incorrect response in the wrong numCallsOnHold field.

CSCdy21057

Cisco CallManager rejects a call with release complete (RLC) cause code information element (IE) of 100.

CSCdy24338

Users cannot differentiate between the main Service parameter heading and the group subheading.

CSCdy24852

Cisco CallManager Administration misspelled the Service Information caption.

CSCdy25330

Cisco CallManager does not send a subordinate request to request notify messages for inbound MGCP CAS calls.

CSCdy25602

Cisco CallManager Administration does not allow you to effectively search for MeetMe numbers in the MeetMe Number Configuration when the system includes more than 500 MeetMe numbers.

CSCdy25613

Cisco CallManager Administration does not save your search preference when you go back to the Find/List Route Pattern search page.

CSCdy25790

Subunits and ports do not get deleted when you modify a Cisco 3725 module.

CSCdy25861

User can park a call even when the canPark field is set to false.

CSCdy27612

Cisco CallManager Administration does not allow you to effectively search for Message Waiting number when the system includes more than 500 Message Waiting numbers.

CSCdy31668

Callers receive the external dial tone when they make internal calls from phones with numbers that begin with 99.

CSCdy32113

Cisco CallManager system with a large number of phone does not start.

CSCdy33572

You cannot add CDR Analysis and Reporting (CAR) administrators when the user group userbase does not have creation permission.

CSCdy34043

Cisco CallManager fails when you use a dummy intercluster trunk.

CSCdy34377

Cisco CallManager sends an unknown DestinationType in the Proceeding event.

CSCdy34462

You cannot change access code for toll bypass and fallback calls in the External Route Plan Wizard.

CSCdy34779

Cisco CallManager User page does not have the same number of character requirements for the password and pin as specified in the Cisco CallManager Administration System profile.

CSCdy35885

Inbound calls to an IP phone from an H.323 gateway get clipped.

CSCdy36740

Cisco CallManager displays a Not Registered status for phones for which the IDs were changed from lower-case to upper-case letters.

CSCdy37404

Administrators need to disable the configure softkey layout before inserting a softkey template.

CSCdy42093

Cisco CallManager does not flag short incoming PRI message that has a missing mandatory IE.

CSCdy42551

Perfmon and Real Time Monitoring Tool (RTMT) reports a greater number of active calls than the number of calls in progress.

CSCdy42875

Cisco IPMA configuration is case sensitive.

CSCdy46236

Redial fails with overlap sending in a Media Gateway Control Protocol (MGCP) gateway that is in a routelist.

CSCdy46567

Cisco CallManager does not correctly process namePresentationAllowedExtended in CallingName or ConenctedName field correctly for the second Application protocol data unit (APDU).

CSCdy46577

Cisco CallManager does not correctly process multiple APDU.

CSCdy48020

CTI sends an invalid ExistingCallEvent for a temporary connection failure.

CSCdy49988

Cisco CallManager does not send a ProviderChangeEventFilterResponse message.

CSCdy50935

You cannot install Cisco IPMA when a Cisco CallManager server is integrated with Active Directory.

CSCdy51418

You cannot change ring settings on the Cisco CallManager User page.

CSCdy52835

Cisco CallManager allows a route filter with no clause to be added.

CSCdy52936

Cisco CallManager ignores the VoiceMailMaximumHopCount service parameter.

CSCdy55249

Cisco CallManager Administration does not allow you to effectively search for device pool when more than 500 device pools exist in the system.

CSCdy55779

You cannot assign a QSIG gateway to a route group with an empty list.

CSCdy55998

Perfmon does not make updates to location names.

CSCdy56856

Using a "begins with" query for Find and List Survivable Remote Site Telephony (SRST) does not work.

CSCdy59284

CTI needs to check the index before accessing mCtiLineHandleList.

CSCdy59853

Call Forward Busy (CFB) forwards call one more hop than the Forward Maximum Hop Count.

CSCdy59904

CTI does not close line when a new user logs in with an existing DN.

CSCdy60582

You cannot stop Cisco CallManager service after Cisco CallManager trace file generation is disabled.

CSCdy61131

Locations Bandwidth get out of synchronization across Cisco CallManager servers in a cluster.

CSCdy62204

CurrentAvailableBandwidth gets overwritten in PerfMon when the Locations bandwidth is changed in Cisco CallManager Administration.

CSCdy63800

Cisco CallManager decrements location bandwidth incorrectly for Global System for Mobile Communications (GSM) codec.

CSCdy64805

Cisco CallManager disconnected a call when it received a progress indicator (PI)=8.

CSCdy65012

CPU usage goes to 100 percent when you access the script authenticate.asp in CCMCIP.

CSCdy65231

Search query returns zero records when the calling search space (CSS) field is empty.

CSCdy66163

You cannot search for route patterns by using the description field when the route plan wizard creates route patterns.

CSCdy66279

Cisco IP Phone Services Configuration parameter does not allow users to enter a hyphen in the field.

CSCdy66676

Calls do not get forwarded to the Forward on Failure (FF) DN when an application is killed.

CSCdy66817

RedirectionID on a forwarded no answer call does not get sent.

CSCdy66949

DBConnection0 gets removed from the registry.

CSCdy67219

You cannot delete users when the user ID contains ASCII characters that are not in the 0-127 range.

CSCdy67722

LineOpen fails when the caller hangs up before lineUnhold completes.

CSCdy68452

CDR Analysis and Reporting (CAR) does not generate a report when the Directory Number (DN) has #* or *# in the field.

CSCdy69044

IPC connection fails when Active Directory plugin is running.

CSCdy69265

Cisco CallManager attempts to communicate with replaced transcoders by using the old MAC address.

CSCdy69328

IP phone resets when you set or remove call forward all in Cisco CallManager User page.

CSCdy70711

Cisco CallManager Administration does not allow you to effectively search for conference bridge configuration when the system includes more than 500 conference bridge configurations.

CSCdy71177

Cisco CallManager Administration does not allow you to effectively search for pilot points when the system includes more than 500 pilot points.

CSCdy71255

Cisco CallManager Administration does not allow you to effectively search for gatekeepers when the system includes more than 500 gatekeepers.

CSCdy71283

Cisco CallManager Administration does not allow you to effectively search for media termination points when the system includes more than 500 media termination points.

CSCdy71818

DN gets orphaned when you change the directory number for a profile.

CSCdy72916

Call Park reversion does not work when the phone is configured to forward all calls to the meetme number.

CSCdy74551

Conference fails when you resume a consult call after putting it on hold.

CSCdy80008

Java Telephony Application Programming Interface (JTAPI) sends a false Cisco Start Conference Event.

CSCdy80061

Intercluster trunks (ICTs) do not work when an incorrectly configured host name gets corrected.

CSCdy80504

You can add or update an incorrect value in the DNS/IP Address field.

CSCdy81974

Entering an underscore in the search field returns default search results.

CSCdy82027

Agent cannot complete a conference call because the application did not receive a CiscoConferenceEnd event.

CSCdy83401

Conference ID displays on the phone when CFNA is enabled.

CSCdy83535

Cisco CallManager server sends Simplified Message Desk Interface (SMDI) packets with zeros for an unknown calling party when the Cisco Messaging Interface (CMI) service parameter UseZeroForUnknownDn is disabled.

CSCdy84736

Cisco CallManager has incorrect timezone settings for Ekaterinburg and Tbilis.

CSCdy85560

Administrators cannot easily choose partitions in Cisco CallManager Administration when a large number of partitions exists.

CSCdy86268

Calls over intercluster trunk fail intermittently with a Cause Code value of AF.

CSCdy86363

Cisco CallManager has high CPU usage for a short time when 250 devices share a DN and one phone has enabled CFA.

CSCdy86996

TSP has a memory and handle leak.

CSCdy87308

You cannot resume a hold call on a shared line when insufficient bandwidth exists between the two locations.

CSCdy87357

When Cisco CallManager servers are restarted, the first MeetMe conference call across the servers in a cluster fails.

CSCdy89271

Call reappears at redirecting address when call forward busy (CFB) is enabled.

CSCdy89424

Cisco IPMA service does not start under Portuguese.

CSCdy89738

The answer soft key displays when you use onhook dialing.

CSCdz00861

Cisco SoftPhone does not go back in service after line connection is reestablished

CSCdz01260

Newly created locations do not get propagated to all servers in a cluster.

CSCdz02940

Cisco CallManager does not send a full Registration Request (RRQ) to a gatekeeper when the gatekeeper is restarted.

CSCdz03451

The phone displays Forwarded to message when CFA is enabled on the second line.

CSCdz04315

A shared line on a Cisco IP Phone 7914 Expansion Module appears to be in use when the line is really idle.

CSCdz04697

CTI Manager fails.

CSCdz05002

You cannot generate department bill reports in PDF format when more than 5000 users exist.

CSCdz05047

TAPI applications have a slow failover to the subscriber server when the primary CTI manager is powered down or taken off the network.

CSCdz05551

The conference soft key does not get activated when a second call exists on the conference controller DN.

CSCdz05565

The drop-down list of languages in the language tab of Cisco IP PGX Service Provider window displays garbled characters for all languages except Japanese on the Japanese version of Microsoft Windows NT.

CSCdz05762

Directory change notification with LINE_REMOVE event gets sent every 20 seconds when multiple DN for a user is deleted.

CSCdz05778

CalledID name does not exist for the unparking party after the call is unparked.

CSCdz06045

Cisco CallManager Administration does not allow you to effectively search for a music on hold server when the system includes more than 500 music on hold servers.

CSCdz06084

Cisco CallManager Administration does not allow you to effectively search for a Cisco WebAttendant pilot point when the system includes more than 500 Cisco WebAttendant pilot points.

CSCdz06094

Cisco CallManager Administration does not allow you to effectively search for a server when the system includes more than 500 servers.

CSCdz06102

Cisco CallManager Administration does not allow you to effectively search for a Cisco CallManager server when the system includes more than 500 Cisco CallManager servers.

CSCdz06105

Cisco CallManager Administration does not allow you to effectively search for a Cisco CallManager group when the system includes more than 500 Cisco CallManager groups.

CSCdz06110

Cisco CallManager Administration does not allow you to effectively search for a Date/Time Group when the system includes more than 500 Date/Time Groups.

CSCdz06539

Location information does not get propagated when you use the update button.

CSCdz06853

Corporate Directory Search from an IP phone fails when a user with an ampersand (&) exists in the first or last name field. The phone displays a blank screen.

CSCdz07471

The results of a search for phones by call pickup group returns an empty list.

CSCdz07489

Cisco CallManager server restarts when the calling party information is changed on gateway.

CSCdz08280

You cannot configure an Simplified Message Desk Interface (SMDI) port number of a Foreign Exchange Station (FXS) port for IOS gateways.

CSCdz08606

CDCC has a memory leak when all nodes in a cluster are not online.

CSCdz09494

A value of 1 or 2 in the MaxMeetMeConferenceUnicast service parameter does not work.

CSCdz09497

You cannot add an incoming call to a conference if you did not initiate the conference.

CSCdz09650

Users cannot answer a phone with a shared line when the other shared line phone is disconnected from the network.

CSCdz09663

The primary Cisco CallManager server that was not involved in a failover had high CPU usage.

CSCdz09781

CDR records with a large cluster value do not get inserted in the database.

CSCdz10107

When you enter an invalid page number in Route Plan, the dial rule list disappears, and links stop working.

CSCdz12466

Entries of user locales disappear from the drop-down menu when you click the cancel button.

CSCdz12477

You cannot add 100 Media Resource Groups (MRG) to a Media Resource Group List (MRGL).

CSCdz13420

The performance monitor counter does not display 0 CallsInProgress due to a leak in the CDCC process with PSTN call transfers.

CSCdz15321

You cannot resume a call or end a barge call when you conference a call on a share line from the second DN.

CSCdz16717

You cannot initiate a conference while another phone is in the process of starting a conference.

CSCdz16807

Call park reversion of a conference call fails when the phone has call forward no answer (CFNA) enabled.

CSCdz16957

DC Directory on a subscriber server fails during installation when the publisher server has the Active Directory plugin installed.

CSCdz17268

Route plan wizard does not create local call fallback route pattern.

CSCdz17546

Application loses track of a call that an operator transferred.

CSCdz17691

Cisco CallManager installation allows you to choose improper server names, which can cause DCD bootstrap to fail.

CSCdz17833

Route patterns do not get updated until you restart the Cisco CallManager server.

CSCdz18318

Cisco CallManager server has missing service parameters after a server is upgraded.

CSCdz18319

Configuration file build for gateways takes much longer than configuration file build for phones.

CSCdz18339

The stop routing field in the out of bandwidth service parameter does not work properly.

CSCdz18719

Assistants cannot answer calls to a manager when Cisco IPMA unsuccessfully closes a device.

CSCdz18751

The primary Cisco CallManager server in a large system has high virtual memory usage.

CSCdz19126

Cisco CallManager server sends invalid MGCP endpoint ID to FXO ports.

CSCdz19444

Subsequent calls do not go through when multifrequency digits are configured on a Cisco VG200 T1-CAS.

CSCdz19662

CTI manager terminates unexpectedly during a failover.

CSCdz19735

Cisco CallManager CPU usage goes to 100 percent when a call occurs to a location in the same automated alternate routing (AAR) group that is out of bandwidth.

CSCdz20014

Setting the stop routing on user busy flag to true does not work.

CSCdz21069

Phone shows an incorrect shared-line state after a call is released.

CSCdz24510

Allocated bandwidth gets released in a blind conference call with phones in different locations.

CSCdz25452

Auto answer gets triggered on an IP phone during a ringout.

CSCdz25840

Bandwidth does not get released for a park reversion call that was on hold.

CSCdz25978

ART automatic purge goes into infinite looping when a large number of records in the database is deleted.

CSCdz26087

Cisco IPCC agents get logged out when the SDL link fails.

CSCdz27665

Users in a conference receive the voice mail of a dropped party.

CSCdz28758

A partition without a name gets inserted in the database.

CSCdz28786

Route Filter with no value gets inserted.

CSCdz28831

You cannot resume a call from a shared line when a conference attempt fails.

CSCdz28923

IP phone does not enable hold type without a reset.

CSCdz29637

Cisco CallManager server does not check the cause code when it receives a H225RelComplete message after receiving a setup message.

CSCdz30197

The original trunk name remains in the database after you change the name.

CSCdz30400

Cisco CallManager has high CPU usage when you place a call to the pilot point.

CSCdz30783

The intercept table does not get updated when the forwarding change notification from the database is out of sequence.

CSCdz31739

CTI manager ignores the exception that CTI device list throws.

CSCdz32711

Phone displays error when a user with multiple device profiles chooses a device profile with a space in the profile field name.

CSCdz32778

Cisco CallManager sends out two disengage request (DRQ) messages when the primary Cisco CallManager fails over.

CSCdz33448

Alarm definitions for users got deleted during upgrade.

CSCdz33533

The help menu for Service Parameter (DB debounce timer) has an inadequate description.

CSCdz33821

CallEvent for held call did not get sent.

CSCdz34536

Cisco CallManager does not use media termination points (MTP) in intercluster trunks (ICT) call.

CSCdz34759

RTMT directory monitoring has a memory leak.

CSCdz35266

The default value for the initialization timer on Cisco CallManager server is too small.

CSCdz35349

Cisco CallManager has high CPU usage when user accesses LDAP search.

CSCdz35463

After upgrading Cisco CallManager, a directory search does not return any results.

CSCdz35596

The voice-mail profile does not scale when directory numbers are configured.

CSCdz35886

TFTP server has active call detail records (CDR) threads.

CSCdz36085

The fourth-party conference call fails after the call is resumed from a hold in OnHoldPendConf.

CSCdz36485

Locale installer incorrectly displays

CSCdz37211

The date/time group page does not have a reset button.

CSCdz37220

Cisco CallManager does not display changed attributes for a phone when you reset from the phone.

CSCdz37573

The directory number (DN) for Cisco IP Phone 30VIP does not get printed correctly.

CSCdz37902

Cisco CallManager user options page does not display the phone online help link.

CSCdz38940

TSP sends unexpected LINE_CLOSE & LINE_REMOVE events.

CSCdz39106

Cisco CallManager TFTP server does not service TFTP requests while building ADP*.cnf files.

CSCdz39850

The Admin Utility tool for changing password should not run on subscriber servers.

CSCdz39967

Cisco IPMA manager does not support extension mobility mobile manager.

CSCdz40113

Internet Information Server (IIS) stops working on a Cisco CallManager server.

CSCdz40393

No ConnConnectedEvent or CallControlEstablishedEv gets sent when a call is redirected from a DN to the same DN.

CSCdz41455

Bandwidth does not get released when one party is on hold in a conference.

CSCdz42624

You cannot add a call to a conference on a shared line when the conference call is on hold.

CSCdz42674

Cisco CallManager sends a Modify Connection (MDCX) message without a Create Connection (CRCX) message when it receives a PROGRESS message on the B side.

CSCdz42707

Cisco CallManager server does not release the bandwidth for phones that are placed on hold and registered to the subscriber server when the call ends.

CSCdz43409

MGCP T1 PRI gateways do not use all channels after a failover.

CSCdz43947

Cisco IP Phone locks up, and MGCP endpoint unregisters when they share a line.

CSCdz44028

Call pickup fails in a certain scenario.

CSCdz44173

Users cannot exit Admin Utility tool when the user does not exist on the subscriber server.

CSCdz44343

Cisco CallManager Administration cannot delete or reset a gatekeeper that is in a faulty state.

CSCdz44947

Call Pickup and Group Call Pickup stop working.

CSCdz45704

The last party in an ad hoc conference call does not get dropped.

CSCdz45808

Call detail records (CDRs) do not get written to the CDR database.

CSCdz46025

Cisco CallManager does not send a CONNECT ACK message when route group or route list is used.

CSCdz46326

Music-on-hold servers do not send packets with the correct quality-of-service (QoS) information.

CSCdz46911

Cisco CallManager cannot CFA to a cell phone in Japan.

CSCdz47371

Cisco CallManager server does not free up all transcoder resources.

CSCdz47449

Cisco CallManager service receives an unhandled exception message.

CSCdz47805

User reports display incorrect title, description, and help file.

CSCdz48103

Phones with a shared line have inconsistent behavior on incoming calls.

CSCdz48192

Automated alternate routing (AAR) does not work when you make a call by using a phone that is connected to a Cisco VG 248 Analog Phone Gateway.

CSCdz48382

Java Telephony Application Programming Interface (JTAPI) sends the wrong CallCtlConnDisconnectedEv events when conference calls are redirected.

CSCdz48642

Cisco CallManager trace file does not enumerate the timeDataInfo field in the StationDefineTimeDate message.

CSCdz48649

The Admin Utility tool does not change the password for SQLsvc and Backadmin user accounts.

CSCdz49110

P phone displays the wrong time in the (GMT+12:00)Wellington, Auckland time zone.

CSCdz50573

Cisco CallManager displays a confusing message when a phone is deleted from the Phone Configuration Page.

CSCdz50653

The phone has an interdigit timeout of 3 seconds, and the dial tone does not get played when the phone remains on hook and you use the speed dial.

CSCdz50753

The service parameter page for Cisco IPMA allows you to make updates without entering a route point.

CSCdz51807

Call pickup answered an existing call.

CSCdz52113

The alarm settings for CTI Manager do not take effect until you restart CTI Manager services.

CSCdz52152

Mail from CDR Analysis and Reporting (CAR) displayed the incorrect date and time in the subject field.

CSCdz52543

The Configure All ports Like Port 1 button on the VG248 Gateway Configuration page does not work correctly.

CSCdz52994

Cisco CallManager User pages display garbled error messages when you view the page in Japanese.

CSCdz53043

TAPI application receives a LINEERR_BADDEVICEID response on a lineOpen.

CSCdz53698

The online help for Cisco IP Phone 7960 did not get installed on Cisco CallManager Release 3.3(2) spA.

CSCdz54722

Cisco CallManager Administration allows you to add only one clause at a time in the route filter page.

CSCdz55080

Cisco CallManager has a locations bandwidth leak on conference calls.

CSCdz55224

A call from an IP phone to route point fails when the route point is in an offering call state and the Cisco CallManager server fails over.

CSCdz55453

The user cannot update message waiting lamp policy by using AXL.

CSCdz55564

Personal Address Book searches stop working after a search with a string returns no matches.

CSCdz56452

Application does not display information for a callback target phone.

CSCdz56517

Cisco CallManager User login fails when Active Directory is used.

CSCdz56661

Call gets dropped when you try to resume a call from a shared-line endpoint.

CSCdz57196

The admin utility tool displays the improper password state on a Cisco ICS 7750 server.

CSCdz58125

Bandwidth does not get used when you resume a call on a shared line.

CSCdz58212

Media Gateway Control Protocol (MGCP) race condition causes call failures.

CSCdz58291

User information gets duplicated in Active Directory and Microsoft Exchange when user is added to Cisco CallManager phone address book.

CSCdz59267

Phones do not display usage when you press the message button while the shared line is in use.

CSCdz59268

Cisco CallManager does not release allocated bandwidth when you place a call on hold from a phone with a share line.

CSCdz59516

Cisco CallManager does not have a service parameter to disable resume capability on a Media Gateway Control Protocol (MGCP) Foreign Exchange Station (FXS) shared line phone.

CSCdz59978

Cisco Access Gateway AS-8 fails to register with Cisco CallManager.

CSCdz60461

Admin Utility displays an error message when the administrator uses IP addresses instead of the DNS name in the Server Configuration page.

CSCdz60618

Active Directory (AD) plugin does not propagate all the necessary changes when the administrator make changes to AD user information.

CSCdz60703

Active Directory plugin does not complete all changes when you change user information in Active Directory.

CSCdz60879

Call does not get forwarded to voice messaging when application fails.

CSCdz60939

The Admin Utility tool displays an error message when services are deactivated.

CSCdz60950

You cannot update passwords when you select more than one user.

CSCdz61241

Cisco CallManager does not release bandwidths on a park reversion G.729 call in a cluster.

CSCdz61458

Subscriber servers do not get configured when reconfig_cluster.cmd script is run.

CSCdz61750

Controller drops the conference when the RmLstC soft key is pressed.

CSCdz61753

Users cannot initiate a conference when they drop out of a conference.

CSCdz61815

MGCP DN changes do not take effect until the gateway or Cisco CallManager server is restarted.

CSCdz61870

The Voice Mail Port wizard throws a COM error when an invalid Pilot DN is entered.

CSCdz61877

Cisco CallManager Server displays COM error when user deletes a DN that is part of a hunt group member.

CSCdz61928

Global ISDN Switch Type field does not get updated.

CSCdz62626

Cisco TAPI Service Provider (TSP) receives an extra disconnect message in a consult conference call.

CSCdz63029

An intercluster route loop occurs when two IP phones in different clusters are forwarded to each other across the intercluster trunk (ICT) and a call is placed while the Cisco CallManager has high CPU usage.

CSCdz63338

Administrators cannot access conference bridge configuration page.

CSCdz64689

Consult call gets dropped when conference call is aborted.

CSCdz64924

Phone cannot complete a transfer after the call has failed a redirect.

CSCdz64999

Cisco CallManager does not use H.323 signaling port for gatekeeper calls.

CSCdz65105

The counter for the number of attempted calls for Cisco IP Phones does not increment correctly.

CSCdz65107

Cisco CallManager displays an error message when you choose any partition value in the Route Plan Report page.

CSCdz65146

MaxMeetMeConference parameter does not work when you park the conference call.

CSCdz65210

You cannot transfer MGCP FXO calls.

CSCdz65239

Enabling and disabling CFA does not work.

CSCdz65776

The AXL request <axl:getRoutePartition> returns an incorrect response.

CSCdz65896

Call control functions for the incoming call at the Cisco IPMA console do not work when an incoming call traverses from Cisco PA to Cisco IPMA.

CSCdz67513

Active Directory (AD) authentication fails when a space exists in the user base container field.

CSCdz69051

Cisco CallManager server fails due to an out-of-bound array.

CSCdz69108

Cisco CallManager Password Changer does not work.

CSCdz69144

CDCC has a location bandwidth leak.

CSCdz70223

The avvid_migrate_cfg script aborts when it fails to load the password encryption policy.

CSCdz70414

The party cap field in call control does not get updated correctly.

CSCdz71239

User gets an empty window when they select Media Resource with Netscape 4.79 browser.

CSCdz71271

Route Plan wizard displays an HTTP Error when you use a long tenant name.

CSCdz71314

Device register table gets out of synchronization.

CSCdz71620

Devices cannot register with Cisco CallManager when the DNS names are incorrect in the database.

CSCdz72236

Certain search criteria return erroneous user information.

CSCdz72245

You cannot use Netscape to add a device hunt group member when the DN is in a partition other than none.

CSCdz72258

You cannot reset a Cisco Catalyst 6500 Communication Media Module gateway when you use a long domain name.

CSCdz72535

Cisco CallManager service fails to start.

CSCdz73420

External Route Plan wizard displays input error but proceeds with the configuration when you use Netscape version 4.79.

CSCdz73487

Cisco CallManager Administration displays COM error message when the special load info is too long.

CSCdz73528

Call park reversion fails when you park a call from a meetme conference.

CSCdz73736

You cannot use Internet Explorer 5.5 to update a Cisco 2600/3600 Series AIM-VOICE-30 Interface Module.

CSCdz74436

Ensure the endcall soft key exists in all states.

CSCdz74946

Cisco CallManager accepts duplicate values in updateCallManagerGroupupdateCallManagerGroup.

CSCdz75207

Cisco CallManager has high CPU usage when you install a phone template with no button configuration.

CSCdz75322

The Admin Utility tool does not validate the private password phrase.

CSCdz75405

Updates to trunk configuration fail.

CSCdz75469

Phone displays You have voice mail message when the MWI lamp is disabled.

CSCdz75985

Cisco IPMA client cannot log in when the port is in use.

CSCdz76073

Phone speaker does not work when you resume a call after a failed barged call.

CSCdz76120

User gets a COM error when an invalid character is used in the login user ID field.

CSCdz76351

The CallWaiting setting in the voice-mail ports get set to 2 instead of 0 in the database.

CSCdz76355

AVVID XML Layer (AXL) does not have a mechanism for throttling throughput.

CSCdz76854

Cisco CallManager service restarts due to an invalid line instance in StationSoftkeyEvent.

CSCdz76911

Cisco CallManager server cannot insert Catalyst 6000 T1 PRI gateway when the Location, AAR Group, Calling Search Space, and AAR Calling Search Space parameters are selected.

CSCdz76955

The shared line of an extension mobility phone does not get forwarded when the user is not logged in.

CSCdz77014

CTI sends CallClosedEvent messages after a line and device go out of service.

CSCdz77613

User gets an exception error when duplicate gateway ports are added in route groups.

CSCdz77626

UpdateRoutePattern does not update CallingPartyPrefixDigits and CallingPartyPresentation fields.

CSCdz77636

Administrators receive an error when they associate a route group to a route list without selecting a route group.

CSCdz78178

A call through a H.323 gateway gets dropped when the call is placed on hold.

CSCdz78323

AddNTUser function call returns a non-zero value when the user is already in the group.

CSCdz78900

You can use invalid characters as your password in Cisco CallManager User Options page.

CSCdz78943

You cannot query for a translation pattern by using square brackets [x].

CSCdz78947

You cannot use AXL to add regions.

CSCdz79210

The wrong CallCtl_Cause gets sent when a device redirects a call to itself.

CSCdz80022

Users receive one-way audio when JTAPI clients (for example, Agent Desktop, Web Dialer) make or answer calls with a CTI device.

CSCdz80427

The second subscriber server does not display on the Admin Utility tool.

CSCdz80581

Group pickup fails on intracluster calls.

CSCdz80890

Administrators cannot easily configure Cisco IPMA.

CSCdz81478

First call gets dropped when the call pickup number is changed during an active call.

CSCdz81552

Call park continues to display after a call terminates

CSCdz81574

IP phone does not play the ringback tone for blind transfer of intercluster trunk (ICT) calls.

CSCdz82046

Cisco CallManager sends the wrong call reason for reminder calls when the call is parked.

CSCdz82808

Cisco CallManager Administration allows you to edit the Integrated Services Digital Network (ISDN) network specific facilities (NSF) information element (IE) properties for Route Pattern service parameter.

CSCdz82908

Internet Explorer crashes when you choose the gateway in the left panel on the CAR gateway utilization report.

CSCdz82933

AXL returns an error message when you send an AXL updateGatewayEndpoint request to update the PRI protocol of a T1 PRI gateway.

CSCdz83050

Directory number searches fail when you use parentheses.

CSCdz83055

IP phone does not display the caller's name when the call is forwarded through an ICT.

CSCdz83321

CTI does not send switch information.

CSCdz83742

A loop gets created when a translation pattern is used in conjunction with a incorrect AAR configuration.

CSCdz83869

Event viewer log has error messages for TFTP server.

CSCdz84506

Cisco CallManager server sent modify connect message with an old port number.

CSCdz84665

The getUserIDForDeviceName method uses initial User Search Attribute.

CSCdz84952

Administrator needs to reset the entire blade on Cisco Catalyst 6000 when a new T1 port is configured.

CSCdz85156

Call diagnostic data does not get generated for call leg that originated or terminated on the MGCP/PRI gateway.

CSCdz85213

Name gets generated without a user ID when you create a device profile by using the 'Based on devices controlled by users' option on a system that is integrated with Netscape Directory.

CSCdz85277

Extension mobility does not work when you use Admin Utility tool to change passwords.

CSCdz86052

Cisco IPMA does not work with the Russian Federation locale.

CSCdz86087

Cisco Database layer monitor service does not start up when you reboot a Cisco CallManager server.

CSCdz86763

Calls get dropped when CiscoRTPInputStarted does not arrive within the timeout period.

CSCdz86828

Referral lookups in Active Directory fail when the DN has a space in the field.

CSCdz87087

Some fields in the call detail records (CDR) do not have any value when a transfer occurs between an IP phone and Netmeeting.

CSCdz87162

You cannot add a Russian name to the Personal Address Book from the Cisco CallManager User pages.

CSCdz87527

The timerListIndex in SdlTimers can contain negative value.

CSCdz87712

You cannot reset a device in the calling search space page when a device is only used for automated alternate routing (AAR).

CSCdz88083

Cisco CallManager does not respond to CALL_PROCEEDING or SETUP_ACK messages when a route pattern is matched in the transit mode and the outgoing trunk uses overlap receiving.

CSCdz88323

Call park reversion fails when CFNA is enabled on the destination phone.

CSCdz88507

User gets a no device associated with your user ID error message after Cisco CallManager server was upgraded to Release 3.2(2c).

CSCdz88536

Cisco CallManager does not automatically fill in the CSS partition information for Cisco IPMA manager lines when the intercom is set to none.

CSCdz88544

External callers do not receive a busy tone because inband information is not passed.

CSCdz89003

AXL displays an LDAP error message when existing user is added.

CSCdz89301

Cisco CallManager does not send a second ringback after a call has been accepted.

CSCdz89327

Cisco CallManager server reboots when memory utilization increases and the virtual memory on the server runs low.

CSCdz89337

Conference call redirection fails in a system that is configured with partitions.

CSCdz89457

CDR cannot log on the database.

CSCdz89500

Cisco CallManager Administration allows invalid digits to be added as prefix digits in the AAR Group Configuration Table.

CSCdz89568

You cannot use the scroll key to toggle between two calls on the same line.

CSCea00386

Cisco CallManager User page allows users to enter negative pin numbers.

CSCea00408

You cannot use AXL addCTIRoutePoint method to add CTI route points.

CSCea00551

Deleting a hunt group containing mixed members fails.

CSCea00852

Inbound fast start service parameter does not work.

CSCea01742

You can use the Netscape browser to configure shared lines for auto answer by headset or speakerphone.

CSCea01762

Cisco CallManager User page does not validate characters that are entered for speed-dial label.

CSCea01769

Cisco CallManager Administration allows you to enter invalid characters in the associated PC field for Softphone attribute of the DCD user.

CSCea01820

Cisco Automated Attendant (AA) Application Profile for DCD User does not validate characters that are entered for AA Dialing parameter.

CSCea02261

You cannot use AXL to enable CTI application when a new user is added.

CSCea02303

The RisDC process restarted when the directory API was accessed.

CSCea02750

AXL defines email to be a mandatory field when users are added.

CSCea03258

Assistant Console does not display correctly when you are setting the default window layout.

CSCea03284

Backup and restore fails to install when the BackAdmin password contains a piped character.

CSCea03844

The message to alert users that Empty Search is not allowed did not get translated.

CSCea04057

User receives unknown error message when the UpdateUser AXL command does not specify the manager element.

CSCea04326

Cisco CallManager Administration does not allow you to update MWI numbers in the Calling Search Space (CSS) page.

CSCea04342

Cisco CallManager Administration does not allow you to reset pilot numbers in the CSS page.

CSCea04716

CTI Route Point queries do not scale.

CSCea04881

Alarm and Trace Catalogs do not get installed or updated in Cisco CallManager Release 3.2(2c).

CSCea04884

Cisco CallManager Administration returns an error message when a user with Russian characters in the name field gets added.

CSCea05044

Cisco CallManager goes into a loop alternately sending registration and disengage request (DRQ) message to the gatekeeper when the connection to the gatekeeper is broken and restored.

CSCea05347

Cisco CallManager server has high CPU usage.

CSCea05631

Initialization of Cisco IP SoftPhone gets delayed when the directory or folder name does not exist in the trace directory.

CSCea06747

Redirect request throws a timeout exception when the application uses an unobserved address to redirect a call.

CSCea07223

CTI sends an undefined value for CTI CallStateChangedEvent.

CSCea07344

You cannot delete or update a DCD user when the user ID has a double-quote character.

CSCea07429

The CCTRegressionTestParm does not function on an individual server level.

CSCea07481

Applications do not get CiscoAddrInService message after a failover.

CSCea07880

You cannot disable the inbound display information element (IE) in CONNECT messages.

CSCea07986

Extension mobility stops working when the Admin Utility tool is used to change the Directory Manager password.

CSCea08169

Cisco CallManager server fails when all lines are deleted from a CTI route point.

CSCea08279

Attendant console does not work when the event ID is changed.

CSCea08503

Cisco CallManager does not allow you to create a Cisco CallManager group that consists of a single Cisco CallManager server.

CSCea08550

You cannot create instances of ActiveX DirUser.dll.

CSCea08573

You cannot add a H.323 phone in the phone configuration page.

CSCea08621

DCD installation on a subscriber fails when the password field has special characters.

CSCea08626

Cisco CallManager does not send a release complete reason or cause value code to the Integrated Services Digital Network (ISDN) Public Switched Telephone Network (PSTN) gateway.

CSCea08667

Users receive a return ID when they use AXL to add duplicate values for a region.

CSCea08741

The DCD perl script reconfig_cluster.cmd does not synchronize a subscriber server in a cluster.

CSCea09153

H.323 inbound faststart does not always work.

CSCea09409

You cannot add users with a space in the names or departments field in the global directory.

CSCea10087

You can set the value for ApplicationHeartbeatMaxInterval to be less than the value of ApplicationHeartbeatMinInterval.

CSCea10096

You cannot retrieve calls when you use [^0-9] as the call park number range.

CSCea10206

Cisco CallManager fails when incoming calls have H.225 setup message with faststart elements.

CSCea10511

Cisco CallManager displays error message when a user profileString DN has spaces in the field.

CSCea10514

The route plan report does not list any route details for routes going to a trunk.

CSCea10534

Searches in Active Directory fail when the DN has a space in the field.

CSCea10586

You cannot change the password for Cisco multilevel administration with the Admin Utility tool.

CSCea10809

Administrators cannot see the new database parameters after the system has been upgraded to a new Engineering Special or Support Patch release.

CSCea11153

The Backup and Restore Utility displays improper warnings when it is installed as a backup target.

CSCea11398

Cisco CallManager Administration does not support 5-digit numbers for the SRST port field.

CSCea12456

You cannot resume a held call that is on a shared line.

CSCea12827

Changing AdvancedCallForwardHopFlag does not take effect until Cisco CallManager service is restarted.

CSCea13185

Music on Hold (MOH) server audio translator does not convert all audio files.

CSCea13368

Phone displays incorrect message on a callback to a shared-line phone.

CSCea13598

CTI Manager does not send call events.

CSCea14444

Cisco CallManager does not verify that m < n when you use a restricted pattern [m-n].

CSCea15611

Svchost.exe failed when the DN is changed or removed in the device configuration.

CSCea15769

Updating Calling Search Space (CSS) with duplicate partitions corrupts the database.

CSCea15836

User receives a fast busy signal when a large number of route lists is used in combination with a large number of route patterns.

CSCea15949

Cisco CallManager does not allow a UserSearchLimit value greater than 64.

CSCea16339

Administrators cannot use CCMPWDChanger.exe to change a password for a user that is in Active Directory.

CSCea16459

Cisco IPMA cannot reopen the CTI route point.

CSCea16466

Assistant console does not work after an automatic upgrade.

CSCea17220

The AXL request <axl:addMGCPEndpoint> does not allow None to be added as a value for Network Locale.

CSCea17319

AXL does not have a tag in the current schema to support protocol updates of an inserted gateway endpoint

CSCea17377

Extension mobility users cannot get line in service after 3 seconds.

CSCea17626

Cisco CallManager stops communicating with digital access T1 gateways.

CSCea17822

CSVLibx truncates the trailing double quotes of the field.

CSCea18563

Cisco CallManager disconnected a call after it was successfully connected.

CSCea18564

Overlap pattern matching changed after upgrade to Cisco CallManager Release 3.3(2) occurred.

CSCea18666

AXL method addRouteGroup allows insertion of a route group with no members.

CSCea18828

JTAPI sends NetworkReachedEv and NetworkAlerting events on non-gateway calls

CSCea19839

You can only change one password at a time with the CCMPWDChanger tool.

CSCea19994

Cisco CallManager does not prompt the user to reset the phones when the template layout has been changed.

CSCea20203

Voice Quality Report recorded the wrong registered Cisco CallManager node.

CSCea20260

Fastdial configuration does not allow you to enter an asterisk as a leading character.

CSCea20477

IP phone loses Calling Search Space (CSS) configuration when the phone is reset.

CSCea21304

Cisco CallManager does not use the value that is in the T302 timer field for partial speed dials.

CSCea22308

Some shared lines do not ring on PSTN calls.

CSCea22627

Cisco CallManager sends an UNKNOWN type for Cisco DT-24+ digital gateway in the ccmGatewayTable field.

CSCea22812

Cisco CallManager sets an incorrect value in the Call Management Records (CMR) for calls that originate on analog phone from a MGCP gateway.

CSCea22962

Cisco CallManager DC Directory (DCD) takes a long time to restore data when the bulk data is migrated.

CSCea23158

Installation stalls until the IISadmin service process is killed.

CSCea24518

Cisco CallManager returns different values for the listUserByName API call from a normal Cisco CallManager setup and a Cisco Customer Directory Configuration Plugin setup.

CSCea25191

The function userInfo.getControlDevices() does not return owned devices.

CSCea26206

TSP fails on blind transfer conference call scenario.

CSCea26466

You cannot create proxy lines at appropriate locations.

CSCea26553

The CTINewCallAcceptTimer field did not expire in a conference scenario.

CSCea27361

Cisco CallManager restarts when a softkey event is received for an unconfigured line.

CSCea27543

Cisco CallManager server displays the same icon for the media resource group and media resource group that is listed on the result page.

CSCea27731

Remote Registry service has a memory leak in CTI Manager.

CSCea27735

Remote Registry service has a memory leak in media streaming applications.

CSCea27759

Remote Registry service has a memory leak in TFTP.

CSCea27795

Remote Registry service has a memory leak in Cisco Messaging Interface (CMI).

CSCea27823

Remote Registry service has a memory leak in Cisco CallManager Attendant Console.

CSCea28243

Password changer needs to display a message that reminds users to change the password in the application configuration also.

CSCea28343

Cisco CallManager server allows administrators to register a Cisco VG200 with an incorrect host name.

CSCea28625

Users get an error when JTAPI version 1.4(2.1) is installed over JTAPI version 1.4(3.3).

CSCea28769

Cisco CallManager fails when phones with active calls get disconnected.

CSCea29143

Applications hit post condition timeout for redirect requests.

CSCea30705

Calls on hold get disconnected on an IP phone when the Music On Hold (MOH) server is down.

CSCea31439

Second setup transfer request does not fail with a proper error code.

CSCea32369

Call pickup of a forwarded call fails when Cisco CallManager service restarts.

CSCea32542

Administrators get an error message when they upgrade to Back Up restore version 3.5.16 from version 3.5.6.

CSCea33323

Duplicate tag names for Calling Search Space and AAR Calling search space get sent in a getPhone Response message.

CSCea33763

IP phones in remote sites display the wrong time in the Sydney/Auckland and Adelaide time zone.

CSCea33849

Cisco IP Phone 7960 displays the incorrect reason for a failed conference call.

CSCea34027

IP phone has active EndCall soft key when the phone is on hook.

CSCea34207

Users accessing IP services receive an error message when the phones are registered prior to IP services being activated.

CSCea35016

G.729 ICT ad hoc conference call does not get dropped.

CSCea35148

The Divert All feature on Cisco IPMA does not work.

CSCea35549

Phones get stuck in the registering state after Cisco CallManager server is upgraded to Release 3.2(2c).

CSCea35728

CDR Analysis and Reporting (CAR) does not report all data that was selected for a given time.

CSCea35860

JTAPI returns an incorrect value for getMaxCallsOnHold.

CSCea36115

You cannot install Cisco CallManager when the Microsoft Windows Administrator password contains the special character (|).

CSCea36118

All translations patterns are removed from call routing when you insert or update an empty translation pattern.

CSCea36245

CTI application cannot set Call Forward All on secondary lines.

CSCea37028

JTAPI displays invalid characters under Hungarian and Polish locales.

CSCea37148

Transcoder on WS-6608 gateway cannot register with Cisco CallManager.

CSCea37965

Cisco CallManager sends truncated name strings in the XmlDirectoryObject.

CSCea39866

The Cisco IPMA configuration wizard should not prompt user for locale information for phone services.

CSCea40368

Handle leak in Cisco CallManager process causes high CPU usage.

CSCea41495

The first lineOpen fails when you reset TSP on a 2400-MHz server.

CSCea42044

Phones do not receive calls when Cisco CallManager skips the voice-mail DN in a call forward chain.

CSCea42174

Cisco CallManager does not handle the progress message correctly.

CSCea42187

CFA operation takes 3 to 5 seconds to complete.

CSCea42215

The MGCP Network Location OffNet service parameter does not work.

CSCea43217

You cannot join a MeetMe conference when the call is transferred to a phone with CFNA enabled.

CSCea43363

The fixed audio MOH stream stops working after 24 hours.

CSCea44138

User gets a ProviderOpenFail message after a new installation.

CSCea44400

When you rapidly register and unregister devices, Cisco CallManager displays an error message that the maximum number of devices threshold has been exceeded.

CSCea47043

E1 endpoints use the default framing of CRC4 when NO-CRC4 is configured on Cisco CallManager.

CSCea48583

Phone displays From park Number message when you retrieve a parked intercluster trunk (ICT) call.

CSCea48848

Performance Monitor displays the wrong location and number for a transcoder

CSCea49144

Users receive error message while Cisco VGC phones are updated.

CSCea49962

The Display IE box does not get checked by default in ICT and H.225 trunks.

CSCea52018

Cisco CallManager server sends a release completed message after receiving a Q.931 connect message.

CSCea52097

Cisco CallManager service restarted when it received a gatekeeper disengage message with an unexpected field.

CSCea52710

When auto-answer is enable, IP phone does not automatically answer by speakerphone.

CSCea52747

One in four calls through an Avaya H.323 gateway fail.

CSCea52862

The description field for existing route pattern or translation pattern does not get copied to a new pattern.

CSCea54132

You cannot conference a new call from a shared line.

CSCea54134

You cannot resume a call from a shared line when another call is received.

CSCea54697

JTAPI incorrectly sends an CallCtlConnEstablished event for three parties.

CSCea55391

Users cannot resume a call that is on hold with the soft key.

CSCea55452

Cisco CallManager reserves additional bandwidth for MOH for calls that are parked.

CSCea55463

Intercluster call gets dropped after a blind transfer.

CSCea55545

ICD Agent fails to log in on extension mobility devices.

CSCea55694

Speed dials do not work when an inbound call is received.

CSCea57236

Outbound calls to the PSTN get dropped when the Cisco CallManager server that is configured to use the PRI EURO protocol receives an ALERTING message followed by a PROGRESS message from the switch.

CSCea58108

IP phone displays misleading message when Automated Alternative Routing (AAR) is used to route a call.

CSCea58183

Virtual memory increases approximately 100 MB per day on the subscriber servers in a cluster.

CSCea59211

The Redirecting Number IE Delivery check box is checked by default when H.225 trunks are configured

CSCea59412

Cisco CallManager has a memory leak on calls that four phones sharing a line simultaneously answer.

CSCea59497

Cisco CallManager Administration needs to rename the URL proxy enterprise parameter.

CSCea59945

Cisco CallManager does not handle progress message correctly.

CSCea60770

The selection for Japanese locale disappeared from the User Page after Cisco CallManager Service Patch B was applied.

CSCea61543

Installation of Cisco CallManager Release 3.3(2) fails after upgrading to W2K 2000.2.3 OS.

CSCea62312

Cisco CallManager server sends a StartMedia message in a packet that is larger than the packet size that the device specified during registration.

CSCea62370

Call forwarding stops working on shared line devices that are registered with the subscriber server.

CSCea62458

You cannot update the attributes of a user that was created in Cisco Unity if the name field has a space or underscore in it.

CSCea63682

The NumOfCtiConnection perfmon counter increases continuously.

CSCea63684

The information help button gets installed for every locale.

CSCea63759

Cisco CallManager logs the password for the directory manager in clear text in the logs.

CSCea63881

You cannot configure more than six lines for each CTI route point.

CSCea65231

Key name in the registry does not match name in the DLL files.

CSCea67752

Pressing the RmLstC soft key joins all parties in a conference call.

CSCea68151

You can only set the InputDnsignificantDigits field to a value between 4 and 10.

CSCea68536

Cisco IPMA associations do not get saved.

CSCea68732

The MaxNumOnHoldCalls on lineAddressCaps request gets set to 1 for IP phones and CTI ports.

CSCea69000

Users cannot use soft keys when the line key is chosen while a phone is in a ringout state.

CSCea69008

IP phone displays To without a number when a call is placed on hold multiple times.

CSCea69055

You cannot resume a call after a barge attempt has failed.

CSCea69109

Cisco CallManager does not map the call proceeding message when the message is sent from a gateway on the route list.

CSCea69999

The B channel does not get released for PSTN calls that get disconnected.

CSCea70151

The filter Category CANNOT MAKE CALLS does not work in the Quality Report Tool (QRT) report viewer.

CSCea70368

Blind transfer fails when the call is transferred to a phone with Call Forward No Answer (CFNA) enabled.

CSCea70395

The second line of a phone displays the CFNA transferred DN for a call that was placed on hold from the first line.

CSCea70417

A phone with a secondary shared line that is connected to a primary shared line displays an incorrect message.

CSCea70426

Phone displays incorrect calling party information when you resume a transferred ICT call.

CSCea70504

Calls get disconnected when an application stops monitoring the CTI port.

CSCea73382

Calls that go through an intercluster trunk to a station off a remote PBX on a H.323 gateway fail.

CSCea74457

You can use the Admin Utility tool to change the password for the SA user.

CSCea74522

User cannot change the password from the user page when Cisco CallManager is integrated with Active Directory.

CSCea74544

User cannot change the pin from the user page when Cisco CallManager is integrated with Active Directory.

CSCea75018

QRT soft key does not work when a phone is on hook.

CSCea75653

All remaining users receive a disconnect tone for 30 seconds when a PSTN user disconnects from Cisco Conference Connection.

CSCea75792

You cannot cancel a Cisco IPMA configuration when the user is not a manager.

CSCea75868

You cannot delete a Calling Search Space (CSS) that is not assigned to a device in the system.

CSCea75870

Calls through MGCP gateway get dropped.

CSCea75876

Cisco CallManager installation does not delete Calling Search Space (CSS) entries that have been improperly added.

CSCea77459

Trace Analysis and Trace Collection cannot find the CTI trace files when the SDL Trace Configuration path for CTI differs from Cisco CallManager.

CSCea77605

Exception error gets generated when the characters that are used in the user ID field changes case.

CSCea78229

Lines in a route point do not get activated when new lines are added to a route point without resetting the devices.

CSCea78327

Cisco IPMA manager configuration does not display a warning message when you click the delete button.

CSCea78886

IP phone displays From Private message instead of the name and number of a caller

CSCea79561

Cisco CallManager does not always send a tone for an incoming call on the second line.

CSCea81070

The query for the dependency record for MOH server returns the MOH server.

CSCea81211

Voice-mail port hangs when a user attempts to conference a call by using the voice-mail port.

CSCea81244

The number of members that are listed on the device pool configuration page does not match the number of record types that are listed on the Dependency Record.

CSCea81723

The 21st character of the first-name field does not display.

CSCea82123

Cisco CallManager sets the default value for Enable All User Search to false.

CSCea82223

The "Delete selected" option does not delete all the AAR records that were selected.

CSCea82448

Cisco CallManager does not display the dependency records for location configuration.

CSCea82548

Call gets dropped, and caller receives a reorder tone when the caller attempts to transfer a call to an established MeetMe conference directory number.

CSCea82564

Attendant console users get an error message on blind transfer calls to a busy line.

CSCea82855

Phone receives one-way audio when a H.323 call gets transferred from a region that is using Cisco CallManager Release 3.2(3) to a region that is using Cisco CallManager Release 3.3(2).

CSCea82863

Cisco IPMA does not work when Cisco WebDialer is installed on the same Cisco CallManager server.

CSCea83542

Cisco CallManager administration throws an exception error when an existing IP phone service is deleted.

CSCea83577

The files for Cisco IPMA and Cisco WebAttendant are missing from the Component Versions Table.

CSCea83853

Users get MediaResourceListExhausted errors in the event viewer when MOH is disabled.

CSCea84346

External Route Plan Wizard displays an error when a 7-digit area code is used.

CSCea84443

User cannot access Cisco IPMA login page.

CSCea84868

You cannot change the default value for Message Waiting Indication (MWI) policy.

CSCea84882

Route Plan Report displays ordered results by the Pattern or DN only.

CSCea84892

The updateGatewayEndPoint AXL request deletes the association between the route pattern and the gateway.

CSCea84893

Global Directory does not display the last name of some users.

CSCea85083

Cisco CallManager Administration incorrectly displays a gateway in the route group dependency record.

CSCea85490

MTP resource does not get released from the backup Cisco CallManager server when the caller hangs up.

CSCea86252

You cannot add a MGCP gateway without entering a value for Switchback uptime-delay field.

CSCea86373

The complete IE in SETUP message does not get propagated between PRI trunks.

CSCea87098

No call control exists for Cisco IPCC agents when users call Cisco Unity AA.

CSCea87359

The link for BAT help page appears multiple times.

CSCea87602

You cannot display a user on the Cisco CallManager User pages when the first name field is empty.

CSCea87623

Administrators get an error message when an E1/T1 port on a MGCP gateway with an empty SMDI Base Port field is inserted.

CSCea87645

The DirectoryConfiguration.ini file gets corrupted after Cisco CallManager is upgraded.

CSCea87655

Cisco CallManager sends the complete IE in the OUTBOUND ISDN Setup message when a user presses the Redial soft key while the phone is on hook.

CSCea87756

Cisco CallManager Administration does not display the next and last page links in the phone button template and Softkey Template page.

CSCea88168

Administrators get database access failure error after applying Cisco CallManager Support Patch B.

CSCea88671

Users cannot change the pin from the user page when Cisco CallManager is integrated with Active Directory

CSCea88853

Cisco CallManager Administration displays two Callings Search Space fields in the Cisco Voice Mail Port Wizard.

CSCea88855

Cisco CallManager displays a remote scripting error when all date/time groups from the Find/List date time group page are deleted.

CSCea88893

Cisco CallManager returns the wrong results for a CSS query from the voice-mail ports page

CSCea89150

Phone displays an error message when you press CFA and enter a valid DN.

CSCea89353

The location list from a Find/List search does not get updated when a record is deleted.

CSCea89376

An error message displays when the dependency link from the pilot point insert page is selected.

CSCea89526

The Voice Mail Pilot pull-down menu displays duplicate entries for No Voice Mail.

CSCea89791

The wrong page displays when the Cisco CallManager group link in the dependency records page is chosen.

CSCea90196

Cisco CallManager returns "%20" between spaces when a query by the description field is chosen.

CSCea90261

Cisco CallManager Administration needs to remind users to reset the gatekeeper after the gatekeeper is configured.

CSCea90268

Cisco CallManager returns zero records for a query for call park numbers by partition where partitions are not defined.

CSCea90331

Cisco CallManager reports a bad parameter in an LDAP routine error in the Active Directory schema update logs.

CSCea90369

Cisco CallManager Administration displays an error message when the dependency link that is selected after a new route group is added.

CSCea90377

User can barge in on a call when a new call fails on the shared line.

CSCea90749

Cisco CallManager service restarts and displays a SDL Timer Service Declared Dead error message.

CSCea90796

Cisco CallManager Administration displays a route pattern twice on a dependency record for a partition.

CSCea91106

Calls from phones that are registered to a Cisco CallManager server that was just added in a cluster fail.

CSCea91181

Cisco CallManager continues to delete the next route group list when you select Delete All in the route group page and the first group has a warning.

CSCea91519

The results for the Message Waiting Numbers query are inaccurate and not aligned properly with the headings.

CSCea91879

Cisco CallManager Administration does not display any warning messages when you create an empty route group by removing all the devices.

CSCea91907

Cisco CallManager Administration displays an error message when the dependency link is selected after a failed route group deletion.

CSCea92090

Cisco CallManager Administration incorrectly displays dependency on DN for the pilot point.

CSCea92201

Cisco CallManager Administration does not consistently display warning messages when servers are deleted.

CSCea92326

Net meeting does not work on a shared line.

CSCea92333

CDR Insert service does not get activated when you upgrade from Release 3.1 to 3.3.

CSCea92583

Users get an error message when they select the dependency link in the IP Phone Services Insert Page

CSCea92621

A query for Call Pickup numbers that contain empty partition returns call pickup numbers with a value in the partition field.

CSCea92630

The dependency records for a DN reports the DN as a dependency.

CSCea92702

A query for Call Pickup numbers that contain empty partition does not return call park number with an empty partition.

CSCea92892

User gets an error message when delete all is chosen from the Find/List Servers page.

CSCea92941

Phone does not play the reorder tone when calls are made to a route pattern on a nonexistent ICT.

CSCea93673

Cisco CallManager does not update the device pools list when you delete a record.

CSCea93767

Cisco CallManager incorrectly titles a Route Plan report that is based on a partition query as a report that is based on Pattern/Directory number query.

CSCea93799

Cisco IPMA service parameter information page displays error message at the top of the page.

CSCea93896

Gateway endpoints display even when you choose to hide the endpoints in the query.

CSCeb00229

You must enter a name in the first name field when users are added in Bulk Administration Tool (BAT).

CSCeb00251

Your current options disappears from the IP phone when you power on and off the shared-line phone.

CSCeb00449

Cisco CallManager does not have accurate CallDetailRecordDiagnostics data for devices with shared lines.

CSCeb00583

Cisco CallManager lists one matching record but does not display the record for a Find/List Message Waiting number query.

CSCeb00861

CDR does not record the complete number from a PBX alert message.

CSCeb00983

Cisco CallManager does not mark a channel as out of service when it receives MGCP response code of 501 or 510.

CSCeb02039

TSP failed on a conference call.

CSCeb02371

Cisco CallManager has inconsistent object identifiers (OID) for the Active Directory plugin schema for labeledURI.

CSCeb02628

MOH audio source configuration has an incorrect link.

CSCeb02630

You cannot use SQL wildcard characters and bracketed expressions in a SRST query.

CSCeb02650

IP phones do not wait for the time that is specified in the T302 timer on a partial speed-dial call.

CSCeb02657

Cisco IP Phone does not display the Line In Use message when you press the new call soft key on a shared line that is in use.

CSCeb02681

Cisco CallManager allows you to delete the last member of a media resource group.

CSCeb02863

Users cannot complete a transfer call when part of the call is external.

CSCeb04165

You cannot use updateRouteGroup in AXL to update gateways in Route group.

CSCeb04648

Cisco CallManager trace does not pad the TCP handle in the DefineTimeDate message.

CSCeb05466

You cannot use AXL to update a partition on a CSS.

CSCeb05468

You cannot use AXL to update a Cisco CallManager group.

CSCeb06731

Restoration of DCD fails when restored executable files are missing.

CSCeb08244

Cisco CallManager trace files should include cause codes for MGCP gateways.

CSCeb08310

Upgrading to Cisco CallManager Release 3.3 failed when the SNMP process could not be stopped.

CSCeb08701

Call that was transferred from an agent fails.

CSCeb09349

ICT calls that are parked get dropped when CFA is set to the DN of the parked phone.

CSCeb09628

CTI Manager service stopped unexpectedly during a failback.

CSCeb10895

Call pickup does not work consistently for calls from other Cisco CallManager servers.

CSCeb11141

Message button does not work on the fourth line of an IP phone.

CSCeb11146

Voice-mail message does not display on line 4 of an IP phone.

CSCeb11163

The service parameter for Maximum Number Registered Devices allows negative floating numbers.

CSCeb13460

DC Directory installation failed when a subscriber server was removed, renamed, or replaced and caused the replication agreement to break.

CSCeb13998

Call transfer to Internet Service Node (ISN) fails.

CSCeb14956

The Forwarded to message on an IP phone disappears when you reset the shared-line phone.

CSCeb14991

Cisco CallManager Administration does not automatically check the Display IE box & Redirecting Number IE Delivery check box for gateway configurations.

CSCeb15139

CAR cannot access Call Detail Records (CDR) database.

CSCeb16946

Cisco CallManager could not validate the MAC address of a MGCP gateway during an update.

CSCeb17497

Cisco CallManager allows a user to change the FXS port on a MGCP gateway to a FXO port when a route group is using the FXS port.

CSCeb18343

A call on hold on a Cisco 7914 IP Phone gets dropped when there is a power failure.

CSCeb18361

Links on the SoftPhone page stop working when an invalid character is entered in the Associated PC field.

CSCeb18560

A query for CSS by using the underscore character does not work.

CSCeb18666

The manager phone for Cisco IPMA does not work for locales other than English.

CSCeb19629

User Configuration page gets stuck when you click on some links on the page.

CSCeb21224

Cisco CallManager Administration displays two error messages when you press the insert button without entering a value in the Pilot Point Configuration page.

CSCeb21569

Call control sends an incorrect call reason at the completion of an ad hoc conference.

CSCeb22361

Some soft keys stay active on barge calls.

CSCeb22400

A shared-line phone does not ring for calls when the other shared line phone is on hold.

CSCeb22675

CCMUser authentication fails, and users cannot modify their call forward settings.

CSCeb23732

Cisco CallManager does not display the Cisco IPMA Manager Configuration Page when the administrator enters a user ID with a forward quote character.

CSCeb23912

Database Layer (DBL) trace does not activate when registry files, lines, or minutes are set to 0.

CSCeb24782

The links do not work on the Cisco IPMA manager page when the user ID field has non-alphanumeric characters.

CSCeb25993

Cisco Customer Response Solution (CRS) agent goes to a not ready state with a lingering active call on the desktop.

CSCeb26362

Call forward stops working on IP phone.

CSCeb26986

A COM error displays when a user sends an AXL updateRouteGroup request.

CSCeb27719

Cisco CallManager displays a page cannot be found error message when a user clicks on the Dependency Records link from the Route Group Configuration page.

CSCeb28111

JTAPI sends two TransfStartEv messages when the consult call is parked before the completion of a transfer.

CSCeb28353

Cisco CallManager rejects calls from a 4ESS switch.

CSCeb29349

Cisco CallManager sends an incorrect reason code and call information on forward all calls.

CSCeb31152

The Alarm Details page does not display when you double-click an alarm that is listed in the Alarm Definition page.

CSCeb32062

Cisco CallManager identifies the DN as a Media resource group list dependency.

CSCeb34812

Remote scripting error displays when user tries to delete a media resource group that is in use from the "Find and List Media Resource Group" page.

CSCeb37142

You cannot access a subscriber server on Cisco CallManager Administration after reconnecting the subscriber server to a publisher server.

CSCeb40282

Cisco CallManager does not send a TCS message for a transfer scenario.

CSCeb44908

Cisco CallManager uses an incorrect attribute syntax for labeledURI field for Active Directory.

CSCin14810

Cisco CallManager sends an incorrect disconnect cause code when the ISDN connection goes down.

CSCin18384

Cisco CallManager does not send H.225 disconnect message when IP connectivity to the Originating GW (OGW) goes down.

CSCin19328

CPU usage goes up when Cisco CallManager server does not receive a No MGCP-MGCP cause from the Cisco Catalyst 6500 Communication Media Module gateway.

CSCin22371

Phones do not display To Conference on a MeetMe conference call through a WS-6608 E1 gateway.

CSCin23220

The Telephony Call Dispatcher (TCD) service restarts when the value of a TCD service parameter is changed.

CSCin27410

Cisco CallManager does not immediately update the Cisco IPMA dial rules when you make updates on the subscriber server.

CSCin33706

The admin utility tool does not change the password for all servers that are in a cluster.

CSCin35421

You cannot use AXL to reset a gateway.

CSCin36540

Cisco CallManager Administration accepts invalid values for some service parameters.

CSCin42467

To conference message does not display on the IP phones in an ad hoc conference.

CSCin42630

You cannot transfer a call to a phone that has been placed on hold in a previous transferred call.

CSCin44046

Users get an error on queries that have an apostrophe in the search field.

CSCuk31769

Cisco CallManager server lists all the discard digits instructions (DDIs) for all number plans that are in route pattern and translation pattern configuration.

CSCuk31772

Cisco CallManager lists all the filters for all number plans that are in route filter configuration.

CSCuk40110

TsConnected message gets sent after TsOnHook message when a call is resumed.

CSCuk42450

Cisco CallManager does not release a DN on the voice-mail port after the voice-mail ports are updated.

CSCuk44495

Cisco CallManager ignores the AlwaysUsePrimeLine field and chooses the previous speed-dial call line.

The following firmware caveats apply to this release.

CSCdy67668

The assistant watch area in the Cisco IPMA status window of an IP phone does not display the correct message when a manager is configured for a locale other than the United States.

CSCdy75813

The wrong event gets returned to an application when you unpark a call by using the wrong park DN.

CSCdz09793

WS-X6608 and WS-X6624 do not reenable the echo canceller upon detecting V.21 flags.

CSCdz15105

The German translation for the Edit Dial screen has the wrong syntax.

CSCdz17170

You can change the SNMP community string on the WS-6608 T1 voice module on Cisco Catalyst 6000 when private community is enable.

CSCdz22396

Modem calls fail when WS-6624 and WS-6608 are configured for G.711 or G.729 and the SVC-CMM module is configured for G.729.

CSCdz27587

Users do not receive the offhook tone when the user is in the missed calls directory and no calls are listed.

CSCdz32681

IP phone resets when a caller is received with a caller ID greater than 24 Japanese characters.

CSCdz36351

Phones remain in Survivable Remote Site Telephony (SRST) mode when Domain Name System (DNS) on the primary Cisco CallManager server cannot be resolved.

CSCdz42825

WS-6608 T1 gateway does not send the correct connection audit response to the Cisco CallManager server.

CSCdz44761

Fax pass-through calls fail on a Cisco Catalyst 6000 WS-6608 that is using MTP.

CSCdz60350

IP phones reset when you select the dial soft key in the corporate directories.

CSCdz60918

IP phone loses dial tone when it receives multicast audio or text messages.

CSCdz63221

Fax pass-through calls on a Cisco Catalyst 6000 WS-6624 fail intermittently.

CSCdz74344

Cisco IP Phone 7935 does not display more than 8 digits.

CSCdz74777

DSP resets when a call-progress tone is generated with three or four concurrent frequencies in a single cadence.

CSCdz76035

Cisco IP Phone 7935 cannot handle packet size variations.

CSCdz77730

Cisco IP Phones 7940 and 7960 display untranslated Hungarian text.

CSCdz85281

The FXS port on a WSX-6624 does not send a dial tone.

CSCdz86933

Cisco IP Phone 7935 has bad voice quality

CSCea22867

The WS-6624 does not play call progress tones when the gateway-tones.xml for the selected locale is not present in the TFTP path.

CSCea47382

Cisco Catalyst 6608-E1 clips the first 0.5 second of an incoming call.

CSCea47998

WS-6608 does not resolve the DNS name of the Cisco CallManager server when the primary DNS server is removed from the switch configuration.

CSCea51934

Conference bridge and transcoder of a WS-6608 do not use a previous gateway load when the updated default gateway download fails.

CSCea67753

Cisco IP Phones 7940 and 7960 do not display the Registration Rejected message when Auto-registration is disabled.

CSCea87612

The text labels that are assigned to the speed dials on the second sidecar module disappear when the network locale is changed.

CSCea90937

User options page does not have a link to the user guide for a Cisco IP Phone 7902G.

CSCea90971

User options page does not have a link to the user guide for a Cisco IP Phone 7912G.

CSCeb01943

User options page does not have a link to the user guide for a Cisco IP Phone 7905G.


Open Caveats for Cisco CallManager - Release 3.3(3)

Table 2 describes possible unexpected behaviors by Cisco CallManager Release 3.3(3). Unless otherwise noted, these caveats apply to all Cisco CallManager 3.0 releases up to and including Cisco CallManager Release 3.3(3).


Tip If you have an account with Cisco.com (Cisco Connection Online), you can use the Bug Toolkit to find caveats of any severity for any release. To access the Bug Toolkit, log on to http://www.cisco.com/cgi-bin/Support/Bugtool/launch_bugtool.pl.


Table 2 Open Caveats for Cisco CallManager Release 3.3(3) 

Identifier

Headline

CSCdr53384

Memory leak (svchost/tapisrv) occurs during lineInit/Shutdown.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdr53384

CSCdv61446

Cisco CallManager installation does not check for a Primary DNS suffix.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdv61446

CSCdw24312

An incorrect called ID name gets displayed on monitored parked DN.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdw24312

CSCdw91617

A phone that is connected to Cisco Catalyst FXS module does not receive ringback on call transfers.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdw91617

CSCdx00431

CTI ignores indicator and displays number instead of displaying Private.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdx00431

CSCdx14064

IP phone does not display calling party number in the status line.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdx14064

CSCdx19467

The CTI service parameters default to a 1 CPU /1G RAM platform.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdx19467

CSCdx52931

The incorrect Redirecting and RedirectionID get sent during a ConsultTransfer scenario.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdx52931

CSCdx65927

Users do not receive a ringback tone on a blind transfer call that is using Media Termination Point (MTP) across a intercluster trunk (ICT).

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdx65927

CSCdx66749

Users cannot set a password with the brackets "{" as a character.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdx66749

CSCdy11305

IP phone does not display the dialed number.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy11305

CSCdy25368

The help text for the i button and? button for Cisco IP Phone models 7960 or 7940 have inaccurate description.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy25368

CSCdy25627

Cisco CallManager Administration needs to verify whether a browser has cookies enabled.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy25627

CSCdy41237

Cisco CallManager Administration does not have a Denmark locale.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy41237

CSCdy56008

The wrong reason in CallStateChangeEvent gets sent after a conference completes.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy56008

CSCdy61994

SNMP GET-NEXT operation returns object identifiers (OID) for the table entries in sysAppl management information base (MIB).

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy61994

CSCdy62515

Cisco IP Softphone allows user to exit from a share line connection.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy62515

CSCdy67641

User can pick up calls after the Pickup group number is deleted.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy67641

CSCdy78584

Cisco CallManager server requests incorrect packet size of 1 ms.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy78584

CSCdy80350

The DN on the phone does not change when an extension mobility user logs in.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy80350

CSCdy87034

Cisco TAPI Service Provider (TSP) has a memory leak in some consult transfer scenario.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy87034

CSCdy88595

The configuration file for IOS MGCP Gateway does not get updated when the endpoints are deleted.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy88595

CSCdz09660

Data exceeds the amount of audio data that is being transmitted.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz09660

CSCdz12937

MOH Audio Source web page takes 12 seconds to load.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz12937

CSCdz16097

JTAPI installation does not have the correct German translation in the Choose Setup Language dialog box.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz16097

CSCdz22424

Cisco Messaging Interface Service Parameters have incorrect definition.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz22424

CSCdz30315

Default fax Payload Size is set too small, and FDL Channel parameters are missing.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz30315

CSCdz46131

Subscriber servers display error message when you use Cisco CallManager Service Activation.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz46131

CSCdz50974

Cisco CallManager needs to update the help file for the Barge-in feature.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz50974

CSCdz51581

Cisco CallManager installation does not automatically add a 7-digit dialing route filter.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz51581

CSCdz52990

CAR report has an incorrect title and description for CTI port user reports.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz52990

CSCdz59763

User must click on the update button twice in the service parameter page.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz59763

CSCdz60937

Cisco CallManager installation does not prompt users to edit the LMHOSTS file.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz60937

CSCdz63194

Lines go out of service and take a long time to go back in service when Cisco CallManager fails over.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz63194

CSCdz64202

The help file for Port Release Timer incorrectly references WS-X6624-FSX.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz64202

CSCdz66421

Call remains on the agent desktop when the agent initiates a consult request and the consult fails.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz66421

CSCdz70443

The PRI trunk for a WS-6608 has a mandatory facilities data link (FDL) channel field.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz70443

CSCdz73098

Cisco does not completely describe the TabSync utility for Personal Address Book.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz73098

CSCdz77224

The Skinny Client Control Protocol Message Guide does not have introductions for appendices A, B, and C.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz77224

CSCdz79089

CAR displays a ? for help in the Italian locale.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz79089

CSCdz79967

The shortcut for Cisco IPMA assistant console could not be created.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz79967

CSCdz81637

English prompt plays when Hungarian locale IP phones access TAPS and the TAPS service is not running.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz81637

CSCdz86624

You must restart Cisco Tomcat Service when you close Cisco Webdialer window.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz86624

CSCdz87325

Online help for Cisco IPMA has untranslated Russian text.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz87325

CSCdz90449

Cisco CallManager Attendant Console does not allow you to assign keyboard shortcuts from a Russian keyboard.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz90449

CSCea01715

Cisco CallManager sends an incorrect mediaControlChannel address in the Open Logical Channel message.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea01715

CSCea02335

Devices do not always reset when you click on the reset button in Cisco CallManager Administration.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea02335

CSCea03795

The names and descriptions for IP Phone Service Parameters on the Cisco CallManager User pages do not display Russian characters.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea03795

CSCea03826

The second ringback call state event does not get sent when a call gets redirected after connecting to an external number across a gateway.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea03826

CSCea04482

Cisco CallManager does not have ssRedirectReason code inLmIncomingCallReq signal.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea04482

CSCea04811

Intercluster trunk (ICT) calls get routed to a Cisco CallManager server that is not registered with a gatekeeper.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea04811

CSCea04994

Uninstall does not change the component version for ctidbChangeNotify.dll.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea04994

CSCea05766

Cisco IP Phone 7912 does not support callback.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea05766

CSCea07483

Intercluster trunk (ICT) calls get routed to a Cisco CallManager server that is not registered with a gatekeeper.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea07483

CSCea11096

An unknown RedirectionID gets sent on a redirected call.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea11096

CSCea11311

The wrong RedirectingID gets sent to the TAPI application on a blind transfer call.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea11311

CSCea11630

Cisco CallManager installation displays an invalid error when the server is listed as a member of a domain.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea11630

CSCea11716

Cisco CallManager did not respond immediately to a clear MWI message.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea11716

CSCea12819

Insertion of a User device profile Comma-Separated Values (CSV) file failed in BAT, even though the validation was successful.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea12819

CSCea13557

The Music on Hold (MOH) server displays the incorrect number of resources when a Cisco CallManager cluster is rebooted.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea13557

CSCea14510

DC directory replication fails when you upgrade a system that has a large database.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea14510

CSCea14801

IP phones reset twice after a successful login by an extension mobility user.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea14801

CSCea14821

The Cisco CallManager Compatibility Matrix has incorrect upgrade information.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea14821

CSCea15918

Restoration of a Cisco Uone server failed with BackUp Release 3.5.12.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea15918

CSCea17231

CAR scheduler service did not start after the Admin Utility tool was used to change the password.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea17231

CSCea20014

Cisco CallManager Administration allows a route group that is in a route list to be deleted.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea20014

CSCea22840

User gets an unsupported system message when installing Cisco CallManager on a IBM x340 server.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea22840

CSCea25597

You cannot select another language when upgrading TSP Release 3.2.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea25597

CSCea27607

Remote Registry service has a memory leak in Cisco CallManager Serviceability.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea27607

CSCea30533

The network locales for Device Pool Configuration and the Phone Configuration differ.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea30533

CSCea32718

Cisco IPMA has incorrect encoded Polish characters.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea32718

CSCea32780

User experiences poor voice quality with Cisco Customer Response Solution (CRS) on OS Release 2000.2.4 on an IBM x345 server.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea32780

CSCea41119

Installation of SQL 2000 service patch 3 fails on subscriber servers.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea41119

CSCea47474

Administrators get an error message after inserting the second CD of OS 2000.2.4 on IBM Media Server X340 and X342.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea47474

CSCea49571

Administrators can select an uninstalled network locale for a WS-6608 gateway on the Cisco CallManager.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea49571

CSCea49958

Cisco CallManager documentation has incorrect encoded Hungarian characters.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea49958

CSCea50698

Database reported inconsistent statistics for Find and List Phones.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea50698

CSCea51241

The online help for Attendant Console has incorrect encoded Hungarian characters.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea51241

CSCea51248

Cisco CallManager User page has incorrect encoded Hungarian characters.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea51248

CSCea51431

IP phones report a checksum error while upgrading the firmware.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea51431

CSCea52745

Software Conference Bridge does not release transmission stream when a phone is not on the network.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea52745

CSCea55522

The art_log.ldf transaction log increases to 1 GB in size.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea55522

CSCea59148

IP phone plays a busy tone when a PSTN caller exits a conference call.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea59148

CSCea59673

JTAPI does not send a CallCtlConnEstablished event for an unmonitored device after a blind transfer.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea59673

CSCea65523

The MOH server fails when an external USB device is attached and more than 500 broadcast streams exist.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea65523

CSCea71568

Component versions and installation identification did not get updated after upgrade to Cisco CallManager Release 3.3(2)spC occurs.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea71568

CSCea72465

Services hang when you reboot a server.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea72465

CSCea72900

The help file for Cisco CallManager Administration incorrectly describes the Display IE delivery, Redirecting Number IE Delivery- Inbound, and Redirecting Number IE Delivery- Outbound check boxes as unchecked by default.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea72900

CSCea72984

You cannot poll the ccmStatus MIB value when Cisco CallManager service stops.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea72984

CSCea74484

Cisco CallManager services display an incorrect default value for the H.225 User Info Message field.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea74484

CSCea75795

Cisco CallManager server fails to initialize when more than 1500 regions exist.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea75795

CSCea75800

Cisco CallManager does not cut through an incoming alert message when a call comes in and goes out of a PBX/PSTN.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea75800

CSCea76103

JTAPI has a memory leak when an application registers to receive park events and attaches a park observer to the provider.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea76103

CSCea77040

Cisco CallManager allows blind transfer over ICT to the same DN.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea77040

CSCea77151

Calls to a secondary Cisco CallManager server fail when fast start is enabled.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea77151

CSCea77670

Cisco CallManager does not send a StartMediaFailureDetect message in a failback scenario.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea77670

CSCea78356

Cisco TAPI Developer Guide has incorrect information on new calls that are forwarded to CFF destination.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea78356

CSCea79698

Perfmon does not have Network Interface process parameter.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea79698

CSCea80329

When you modify device pool configuration, the associated device does not pick up the updates.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea80329

CSCea80903

Three phones can hear each other without someone setting up a conference call.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea80903

CSCea82254

Cisco CallManager Administration displays a DBLE exception when a server is deleted.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea82254

CSCea83525

Call Detail Records (CDR) login fails when Cisco CallManager is integrated with Active Directory and Cisco CallManager Multilevel Administration Access.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea83525

CSCea84065

Calls get dropped when Cisco CallManager server is under load.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea84065

CSCea84836

You cannot configure Authentication Proxy Rights on Cisco CallManager users page.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea84836

CSCea85171

The wrong event gets sent when you enable forward all on route points.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea85171

CSCea85456

The default window layout does not work in Attendant Console.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea85456

CSCea85611

Phones do not reset when you choose the restart device soft key after a new softkey template is applied.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea85611

CSCea85853

The gatekeeper does not use the bandwidth from the configured codec that is on a faststart trunk configuration.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea85853

CSCea87355

Administrators get an error message when locations and CTI route points are added.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea87355

CSCea87579

Cisco CallManager displays incorrect bandwidth information after a blind transfer call.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea87579

CSCea88402

IP phone displays the wrong error message.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea88402

CSCea89388

Cisco WebDialer needs to provide additional installation information.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea89388

CSCea89671

CTI sends an incorrect response to a lineDevSpecific with MsgWaitDirn with Invalid DN number request.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea89671

CSCea89719

Installation of the CAR plugin fails when an ART database already exists.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea89719

CSCea90150

The reason code of 1 for DeviceUnregisteredEv gets sent when a user logs out.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea90150

CSCea90465

An "is empty" query on a translation pattern does not work.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea90465

CSCea91381

JTAPI has a memory leak in a consult conference scenario.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea91381

CSCea92094

The stiview.exe process has high memory and CPU usage.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea92094

CSCea92218

The Cisco IP Telephony Applications Backup service fails when too many files exist in the staging folder.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea92218

CSCea92986

The audio translator does not work on files in a remote directory.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea92986

CSCea93003

Members of a hunt group get deleted when you attempt to add invalid DNs.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea93003

CSCea93145

Calls get dropped when Cisco CallManager and Cisco Customer Response Solution (CRS) server have a high volume of calls for over 12 hours.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea93145

CSCeb00216

Administrators cannot set default values on clusterwide service parameters.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb00216

CSCeb00463

Some queries in the route plan report return incorrect results.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb00463

CSCeb01177

Cisco IP Phone 7905G does not have call pickup or group pickup soft keys.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb01177

CSCeb02238

Administrators get an error message during Cisco Webdialer installation.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb02238

CSCeb02671

Cisco CallManager installation does not provide information on what characters are valid in the private password phrase.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb02671

CSCeb02692

Phone does not display the caller's name on a CFA intercluster trunk call.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb02692

CSCeb02882

The WWW publishing service does not automatically start after Cisco Webdialer is installed.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb02882

CSCeb03185

Cisco CallManager upgrade fails when third-party management applications automatically restart services that are stopped by Cisco CallManager installation.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb03185

CSCeb03811

Cisco Webdialer does not delete all files and folders when you uninstall the program.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb03811

CSCeb04068

You cannot enter SQL wildcard characters and bracketed expressions in the fields for a region search.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb04068

CSCeb05134

Cisco CallManager has a memory leak after upgrading to OS Release 2000.2.4SR2.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb05134

CSCeb05385

Users cannot use the phone to edit phone numbers in the personal address book.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb05385

CSCeb05386

Users cannot choose users with long first and last names on the phone.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb05386

CSCeb05720

Cisco CallManager OS should include Microsoft fix for the problem described in Microsoft KnowledgeBase Article 329175.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb05720

CSCeb06498

Calls drop when the barged phone disconnects from the network.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb06498

CSCeb06637

The graphic for the Cisco IP Model 7912G Phone needs resizing.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb06637

CSCeb06793

Cisco CallManager services fail to initialize when more than 15,000 Call Park entries exist.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb06793

CSCeb06888

Cisco CallManager OS Release 2000.2.4 installation fails with an error message that the free space is too small.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb06888

CSCeb06938

Transcoder resources do not get released after being allocated.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb06938

CSCeb09099

Cisco CallManager needs to update the object identifiers (OID) for labeledURI during the upgrade process.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb09099

CSCeb10472

Cisco CallManager service has memory leaks when a large number of DBLException alarm messages occur.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb10472

CSCeb11292

Call Dependent Call Control (CDCC) sends an incorrect redirect reason code on a CFNA call.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb11292

CSCeb11416

JTAPI sends CallCtlConnNetworkReachedEv message before a call can be completed.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb11416

CSCeb12475

Patterns with no configured partitions do not get listed when you make a null search.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb12475

CSCeb13814

Cisco CallManager services restart when a H.323 trunk is reset.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb13814

CSCeb14036

Cisco CallManager Administration displays an error message when you click the help button on the dependency page.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb14036

CSCeb14859

TSP has incorrect call information on a caller when the caller redirects a call that is in an offering call state.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb14859

CSCeb14932

The caller ID DN field accepts nonnumeric characters such as # and *.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb14932

CSCeb18460

The next and last page links do not work in the SRST Reference page.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb18460

CSCeb23845

Attendant service parameter does not get activated in Cisco CallManager Release 3.3(2)ES25.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb23845

CSCeb23944

Installation does not delete the temporary files after upgrading Cisco CallManager server.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb23944

CSCeb24635

JTAPI sends the wrong callCtl_Cause code in the CallCtlConnAlertingEv message.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb24635

CSCeb24962

Cisco CallManager sends an incorrect Simplified Message Desk Interface (SMDI) message on a CNFA call to Cisco Softphone.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb24962

CSCeb24981

Cisco CallManager displays a CDBLException error message when you provide an entry with a missing quote character.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb24981

CSCeb27289

CiscoIPPhoneExecute command fails to authenticate and execute with the proper credentials.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb27289

CSCeb27485

A connection event does not get sent to the caller when the call is redirected through a gateway.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb27485

CSCeb27869

TSP locks up after completing a call with Microsoft Outlook auto-dial feature.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb27869

CSCeb27885

Calls fail because Cisco CallManager does not handle H.225 Device Connect Timer.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb27885

CSCeb27973

Cisco CallManager maintains a conference connection for calls with only one participant.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb27973

CSCeb28229

JTAPI did not send a CallCtlConnDisconnectedEv message.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb28229

CSCeb28893

Forward all failed on a CTI port.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb28893

CSCeb29732

The OS Installation Guide v2000.2.4 has an incorrect figure.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb29732

CSCeb30404

The help file for H.225 InterCluster Call Throttle Timer has a misspelling.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb30404

CSCeb30416

Cisco MOH Audio Translator help describes an incorrect directory.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb30416

CSCeb30537

Event Viewer on Cisco CallManager shows a large number of transient connections for the Cisco IP Phone model 30 VIP.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb30537

CSCeb31088

Administrators get an application error message at the end of an installation on a publisher server.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb31088

CSCeb31562

Cisco CallManager sends an incorrect Redirecting Information Element identification for forwarded calls.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb31562

CSCeb31601

Changes to H.323 service parameter does not take affect until Cisco CallManager service is restarted.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb31601

CSCeb32402

Phone displays wrong call information for a third party when a call is answered after completing a conference.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb32402

CSCeb32600

Blind transfer calls from Assistant Console fail.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb32600

CSCeb32718

User gets an error message when a % character is entered in the Cisco IPMA Manager page.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb32718

CSCeb34201

Nslookup failed when user uses a standard DNS suffix configuration.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb34201

CSCeb36432

Call aborts when the agent conferences a gateway caller to Cisco Customer Response Solution (CRS) server.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb36432

CSCeb38194

Cisco CallManager displays error message when administrator enters a double quote character in the caller ID field for H.323 client.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb38194

CSCeb39680

The Forward Maximum Hop Count field does not automatically get updated when the number of voice-mail ports is greater than 12.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb39680

CSCeb39815

The remember last userid feature does not work the first time that it is used after an upgrade to Cisco CallManager Release 3.3.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb39815

CSCeb39910

Phone does not display incoming call when the phone is off hook.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb39910

CSCeb40309

Installation of SQL SP3A failed.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb40309

CSCeb40649

Cisco IPMA does not forward CFB calls.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb40649

CSCeb40745

Cisco CallManager does not use the software media termination point as a transcoder resource between alaw and ulaw.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb40745

CSCeb40746

Cisco CallManager does not escape SQL wildcard characters and bracketed expressions in a Device Name Based Trace Monitoring query.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb40746

CSCeb41912

Cisco CallManager Administration displays an error message at the end of the Route Plan wizard when an administrator is using the Japanese locale.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb41912

CSCeb41914

User gets an error message in the user directory page.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb41914

CSCeb43238

Cisco IPMA assistant console does not display the line status for managers.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb43238

CSCeb43246

Intercom on a manager phone does not ring when DND is enabled.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb43246

CSCeb43251

The assistant console for the secondary assistant does not display the line status for a manager phone.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb43251

CSCeb44077

Redirected call fails when the call is redirected from Cisco IP Auto Attendant to another route point.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb44077

CSCeb44465

You cannot disable a device level trace after reducing the trace parameter value.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb44465

CSCeb45857

Cisco CallManager Administration does not display an alert message when you use special characters.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb45857

CSCeb45905

Cisco CallManager Administration does not display the first page of Device Association when you choose the page link.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb45905

CSCeb46094

You cannot configure the blinking rate for the MWI lamp by using a TAPI application.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb46094

CSCeb47037

The art_log.ldf file increases in size until it consumes all available disk space.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb47037

CSCeb47078

Cisco CallManager does not escape SQL wildcard characters and bracketed expressions when you query by voice-mail profile.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb47078

CSCeb47393

CTIManager service stops when a route point has 256 lines.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb47393

CSCeb47435

User experiences one-way audio on calls that are transferred from PSTN to an analog phone across Cisco CallManager cluster.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb47435

CSCeb47576

Network Time Protocol (NTP) service stops when the time difference is greater than 1000 seconds.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb47576

CSCeb48385

Cisco CallManager does not immediately clear a call when a transcoder is not unavailable for an intercluster call.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb48385

CSCeb48395

Cisco CallManager Administration does not display the bottom half of the Dial Rules Page.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb48395

CSCeb48454

Callback fails in a multiple callback scenario.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb48454

CSCeb50331

Cisco CallManager Administration displays error when the time limit has been exceeded.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb50331

CSCeb50784

Cisco CallManager displays an error message when you search on voice mail by description.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb50784

CSCeb50787

Cisco CallManager returns incorrect results when you search with an empty CSS field in the Voice Mail Pilot page.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb50787

CSCeb51155

Cisco CallManager displays a nondescriptive error message when user adds an already existing entry to the personal address book

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb51155

CSCeb51456

An error displays when user integrates Cisco CallManager server with a newly installed Netscape Directory server.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb51456

CSCeb52692

Deleting External Route Plan fails when you choose to delete more than 20 locations.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb52692

CSCef26258

If you configure a duplicate directory number for multiple lines that are in different or the same Cisco CallManager partition, CTI only sends one instance of the line in response to requests from WebAttendant, ARC Console, and Attendant Console.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCef26258

CSCin24844

The IPMA manager display and soft keys do not work after a failover. http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCin24844

CSCin27578

Cisco AT2 Gateway cannot register with Cisco CallManager server.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCin27578

CSCin44818

Calls from a MGCP endpoint to a H.323 endpoint disconnect during a failover.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCin44818

CSCin45681

Cisco SoftPhone user could not rejoin a conference call after an unsuccessful attempt to transfer a call to a park number.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCin45681

CSCin46237

Cisco CallManager does not release a Cisco SoftPhone in a conference call when the conference controller presses the RmLstC soft key.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCin46237

CSCin49189

Gateways do not get reset when you update route pattern configurations that are associated with a route list.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCin49189

CSCin49357

Cisco CallManager server has high CPU usage when an administrator misconfigures the ending port number to be smaller than the beginning port number in a MGCP CAS configuration.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCin49357

CSCin49614

You cannot uninstall Cisco IPMA Assistant Console on a computer with Microsoft Windows 98 or Microsoft Windows ME.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCin49614

The following firmware caveats apply to this release.

CSCdw48070

Cisco IP Phones model 30VIP do not play multicast, external audio files.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdw48070

CSCdy05374

The LCD display for Cisco IP Phone 7935 is too small to support IP phone services.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdy05374

CSCdz06074

Calls on WS-X6608 T1/PRI experience delayed ringback.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz06074

CSCdz14816

WS-6608E1 could not negotiate fax relay with ECM turned on.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz14816

CSCea02214

Cisco IP Phone Expansion Module 7914 stops working after the Cisco CallManager group resets in a failover.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea02214

CSCea11969

Caller on a WS-X6608 T1/PRI call did not receive a ringback signal for 8 seconds.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea11969

CSCea13573

Cisco IP Phone 7960 does not display In Use Remote message when a remote shared-line phone is in use.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea13573

CSCea21636

User receive humming noise on a Plantronics H51 Supra headset.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea21636

CSCea45346

WS-6608-E1 does not support mu-law pulse code modulation (PCM).

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea45346

CSCea48588

IP phones reboot when the message button is pressed.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea48588

CSCea52249

Calls fail on the Cisco Digital Gateway DT-24+ when you use more than 18 channels.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea52249

CSCea75045

Cisco IP Conference Station 7935 remains in the connected state and does not display a temporary fail message when the remote phone loses power.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea75045

CSCea76612

Ports on a new WS-6608 module do not register as a conference bridge or media termination point (MTP) with Cisco CallManager.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea76612

CSCea77050

IP phone does not display information for the first call when you resume the call with a soft key while using the speakerphone.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea77050

CSCea81159

Exit soft key does not take you to previous level on the directory tree.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea81159

CSCea89514

Modem pass through does not always work with WS-6608.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea89514

CSCea89552

Phone does not fail over to next DNS server when the host is not found.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea89552

CSCea90298

You must enter TFTP information again if the phone initially receives an incorrect phone load.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea90298

CSCea90398

A deleted user can access phone web page.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCea90398

CSCeb00267

The WS-6608 conference bridge did not send packets for 180 ms during periods of silence.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb00267

CSCeb00344

Cisco IP Phone 7912G does not register with new Cisco CallManager cluster.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb00344

CSCeb04302

Cisco IP Phone 7960 does not update its IP address after receiving new IP address from the DHCP server.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb04302

CSCeb09560

The PC port on Cisco IP Phone 7960 has packet losses.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb09560

CSCeb27021

User needs to submit two XML messages to the Cisco IP Phone.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb27021

CSCeb32270

Call gets dropped when you press the digit buttons during a transfer.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb32270

CSCeb42445

User does not receive the correct greeting in a voice-mail scenario.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb42445

CSCeb47861

Phone resets when an extension mobility user successfully logs in the first time.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb47861

CSCeb49059

The ring tone cadence changes for inbound calls.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb49059

CSCeb51237

WS-6608 does not reenable echo cancellation (ECAN) for fax passthrough calls.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb51237

CSCeb51279

Cisco IP Phone 7960 stops accepting HTTP connections.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCeb51279

CSCuk44598

Push request on Cisco IP Phone 7940/7960 takes a long time.

http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCuk44598


Documentation Updates

This section provides documentation changes that were unavailable when the Cisco CallManager Release 3.3(3) documentation suite was released.

Changes

This section contains changes that have occurred since the original release of the Cisco CallManager Administration Guide Release 3.3. These changes do not currently appear in the Release 3.3 Cisco CallManager Administration Guide or the online help for the Cisco CallManager application.

Cisco CallManager Attendant Console

The name Cisco CallManager Attendant Console has been shorten to Cisco CM Attendant Console on the drop-down menu items under Service in Cisco CallManager Administration. The menu items for Cisco CallManager Attendant Console User and Cisco CallManager Attendant Console Server have also been shorten to Cisco CM Attendant Console User and Cisco CM Attendant Console Server.

Omissions

This section lists new and additional information that is not included in the current Cisco CallManager documentation.

New Service Parameter for Cisco CallManager Extension Mobility

Cisco CallManager 3.3(3) introduces a new service parameter for Cisco CallManager Extension Mobility. The Cisco CallManager Extension Mobility chapter in the Cisco CallManager Features and Services Guide does not document this information.

At the service parameter field, Remember last user logged in, you can choose True to specify that the Extension Mobility application remembers the user ID of the last user that logged in to the phone. The default value for the service parameter specifies false.


Note As with all system parameters, the setting of this system parameter applies it to all users in the Cisco CallManager cluster.


This setting proves useful in situations where individuals use their own phone on a regular basis and no one else uses that phone. For example, user may use Cisco CallManager Extension Mobility to enable the types of calls that are allowed from a phone. Individuals using their office phone in a logout state can make only internal or emergency calls; but after logging in using Cisco CallManager Extension Mobility, the user can make local, long-distance, and international calls also. In this scenario, only this user regularly logs in to the phone. It makes sense to set the Extension Mobility application to remember the last user ID that is logged in.

In a true hoteling scenario, where users can come into any office and use any phone on a temporary basis, this parameter should be set to false.

Obtaining Documentation

Cisco provides several ways to obtain documentation, technical assistance, and other technical resources. These sections explain how to obtain technical information from Cisco Systems.

Cisco.com

You can access the most current Cisco documentation on the World Wide Web at this URL:

http://www.cisco.com/univercd/home/home.htm

You can access the Cisco website at this URL:

http://www.cisco.com

International Cisco websites can be accessed from this URL:

http://www.cisco.com/public/countries_languages.shtml

Documentation CD-ROM

Cisco documentation and additional literature are available in a Cisco Documentation CD-ROM package, which may have shipped with your product. The Documentation CD-ROM is updated regularly and may be more current than printed documentation. The CD-ROM package is available as a single unit or through an annual or quarterly subscription.

Registered Cisco.com users can order a single Documentation CD-ROM (product number DOC-CONDOCCD=) through the Cisco Ordering tool:

http://www.cisco.com/en/US/partner/ordering/ordering_place_order_ordering_tool_launch.html

All users can order monthly or quarterly subscriptions through the online Subscription Store:

http://www.cisco.com/go/subscription

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.

You can e-mail your comments to bug-doc@cisco.com.

You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address:

Cisco Systems
Attn: Customer Document Ordering
170 West Tasman Drive
San Jose, CA 95134-9883

We appreciate your comments

Obtaining Technical Assistance

Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.

Cisco.com

Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com provides a broad range of features and services to help you with these tasks:

Streamline business processes and improve productivity

Resolve technical issues with online support

Download and test software packages

Order Cisco learning materials and merchandise

Register for online skill assessment, training, and certification programs

To obtain customized information and service, you can self-register on Cisco.com at this URL:

http://tools.cisco.com/RPF/register/register.do

Technical Assistance Center

The Cisco TAC is available to all customers who need technical assistance with a Cisco product, technology, or solution. Two types of support are available: the Cisco TAC website and the Cisco TAC Escalation Center. The type of support that you choose depends on the priority of the problem and the conditions stated in service contracts, when applicable.

We categorize Cisco TAC inquiries according to urgency:

Priority level 4 (P4)—You need information or assistance concerning Cisco product capabilities, product installation, or basic product configuration. There is little or no impact to your business operations.

Priority level 3 (P3)—Operational performance of the network is impaired, but most business operations remain functional. You and Cisco are willing to commit resources during normal business hours to restore service to satisfactory levels.

Priority level 2 (P2)—Operation of an existing network is severely degraded, or significant aspects of your business operations are negatively impacted by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Priority level 1 (P1)—An existing network is "down," or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Cisco TAC Website

The Cisco TAC website provides online documents and tools to help troubleshoot and resolve technical issues with Cisco products and technologies. To access the Cisco TAC website, go to this URL:

http://www.cisco.com/tac

All customers, partners, and resellers who have a valid Cisco service contract have complete access to the technical support resources on the Cisco TAC website. Some services on the Cisco TAC website require a Cisco.com login ID and password. If you have a valid service contract but do not have a login ID or password, go to this URL to register:

http://tools.cisco.com/RPF/register/register.do

If you are a Cisco.com registered user, and you cannot resolve your technical issues by using the Cisco TAC website, you can open a case online at this URL:

http://www.cisco.com/tac/caseopen

If you have Internet access, we recommend that you open P3 and P4 cases online so that you can fully describe the situation and attach any necessary files.

Cisco TAC Escalation Center

The Cisco TAC Escalation Center addresses priority level 1 or priority level 2 issues. These classifications are assigned when severe network degradation significantly impacts business operations. When you contact the TAC Escalation Center with a P1 or P2 problem, a Cisco TAC engineer automatically opens a case.

To obtain a directory of toll-free Cisco TAC telephone numbers for your country, go to this URL:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

Before calling, please check with your network operations center to determine the Cisco support services to which your company is entitled: for example, SMARTnet, SMARTnet Onsite, or Network Supported Accounts (NSA). When you call the center, please have available your service agreement number and your product serial number