This document provides a list of the TCP and UDP ports that
the IM and Presence Service uses for intracluster connections and for
communications with external applications or devices. It provides important
information for the configuration of firewalls, Access Control Lists (ACLs),
and quality of service (QoS) on a network when an IP Communications solution is
implemented.
 Note |
Cisco has not verified all possible configuration scenarios for
these ports. If you are having configuration problems using this list, contact
Cisco technical support for assistance.
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While virtually all protocols are bidirectional, this
document gives directionality from the session originator perspective. In some
cases, the administrator can manually change the default port numbers, though
Cisco does not recommend this as a best practice. Be aware that the IM and Presence Service opens several ports strictly for internal use.
Ports in this document apply specifically to the IM and Presence Service. Some ports change from one release to another, and future
releases may introduce new ports. Therefore, make sure that you are using the
correct version of this document for the version of IM and Presence Service that
is installed.
Configuration of firewalls, ACLs, or QoS will vary depending
on topology, placement of devices and services relative to the placement of
network security devices, and which applications and telephony extensions are
in use. Also, bear in mind that ACLs vary in format with different devices and
versions.