Contents

• Introduction to PAWS Management
• Functional overview of PAWS Management

Introduction to PAWS Management

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Platform Administrative Web Services Interface Management (PAWS-M) is an administrative platform for enterprise customers who want to perform and control the upgrades of their servers in a unified interface. PAWS-M allows you to:

• configure your server inventory for the system
• schedule and monitor upgrades of one or more servers across one or more clusters
• schedule system restarts for one of more servers
• switch versions between the active and inactive versions, for one or more servers

• Functional overview of PAWS Management

Functional overview of PAWS Management

Using PAWS-M, you can control upgrades, restarts, and switch versions for Cisco Unified Communications Manager and Cisco Unity Connection servers, provided they are Release 8.6(1) or higher. PAWS-M can control upgrades for Cisco Unified Presence (CUP) servers provided they are release 9.0(2) or higher.

Using PAWS-M, the user can create an inventory of servers, and organize the servers into groups, to control upgrades, switch versions, and restarts of their application servers using one unified interface.

Figure 1 provides a high-level view of the Cisco PAWS-M architecture.

Figure 1. PAWS-M architecture

The user accesses PAWS-M through an administration GUI interface. Once an operation task has been scheduled (such as upgrade or restart), the PAWS-M platform sends a SOAP message to the UC Application servers (CUCM, or UC) to initiate the desired operation (upgrade, switch version, or restart). File Servers supply the Upgrade and COP files for the Application Server upgrades.