Table Of Contents

A - B - C - D - F - G - H - I - J - M - N - O - P - R - S - T - U - V - X -

Index

A

Actor.java

Cisco Unified CallManager JTAPI examples 8-3

addresses and terminals

unobserved 1-7

alarm services 1-12

AutoAccept support for CTIPort and RoutePoint 3-2

auto update of API 3-3

B

barge and privacy event notification 3-6

C

call forward 3-6

calling party IP address 3-9

call park 3-7

directed 3-37

reminder 3-71

retrieval 3-71

CallSelect and UnSelect event notification 3-10

CiscoJtapiExceptions 3-19

CiscoRTPHandle interface 3-19

CiscoTerminal filter and ButtonPressedEvents 3-19

CiscoTermRegistrationFailed event 3-20

Cisco Unified CallManager JTAPI

administering user information 4-19

classes and interfaces B-1

configuration settings

Language tab (figure) 4-18

configuring tracing 4-7

installing

Advanced configuration (table) 4-15

Advanced Tab (figure) 4-14

CiscoUnifiedCallManagers Tab (figure) 4-13

JTAPI Tracing Tab (figure) 4-8

Log Destination Tab (figure) 4-10

overview 4-3

verifying installation 4-6

install internationalization 3-18

JTAPI examples 8-1

Cisco Unified CallManager JTAPI examples

Actor.java 8-3

MakeCall.java 8-1

makecall.java 8-1

Originator.java 8-7

Receiver.java 8-10

running makecall 8-14

StopSignal.java 8-11

Trace.java 8-11

TraceWindow.java 8-12

Cisco Unified IP 7931G phone 3-17

clear calls interface 3-21

conference

adding parties 3-69

chaining 3-28

Cisco extensions 3-25

events 3-26

scenarios 3-25

secure 3-89

transfer and conference enhancement 3-27

conference and join 3-27

CTI supported devices E-1

D

device recovery 3-31

CTI ports 3-30

CTIRoutePoint 3-30

phones 3-31

directed call park 3-37

directory change notification 3-37

display name interface 3-8

do not disturb 3-38

F

forwarding on no bandwidth and unregistered DN 3-44

G

getCurrentCallingParty() 3-121

H

hold reversion 3-47

I

intercom 3-48

invoking makecall 8-14

IP address of calling party 3-9

J

JTAPI

administering user information 4-19

configuration settings

Language tab (figure) 4-18

installing

Advanced configuration (table) 4-15

Advanced Tab (figure) 4-14

CiscoUnifiedCallManagers Tab (figure) 4-13

configuring preferences 4-7

JTAPI Tracing Tab (figure) 4-8

Log Destination Tab (figure) 4-10

overview 4-3

verifying installation 4-6

JTAPI, administering user information 4-19

JTAPI programming interface

addresses and terminals

relationship 1-6

CiscoConnectionID 1-11

Cisco Unified JTAPI and contact centers 1-2

Cisco Unified JTAPI and enterprises 1-2

Cisco Unified JTAPI applications 1-3

concepts

CiscoObjectContainer interface 1-4

connections 1-7

JtapiPeer and Provider 1-4

Jtprefs application 1-3

required software 1-13

JTAPI programming interface overview 1-1

M

MakeCall.java

Cisco Unified CallManager JTAPI Examples 8-1

makecall.java 8-1

media

CiscoMediaTerminal 3-12

endpoint model 3-14

initialization 3-15

media termination extensions 3-64

payload and parameter negotiation 3-14

payload selection 3-15

receive channel allocation 3-16

receiving and responding to media flow events 3-79

starting transmission and reception 3-16

stopping transmission and reception 3-16

media termination at route point 3-61

message sequence charts A-1

MLPP 3-67

modifying calling number 3-65

monitoring 3-80

multiple calls per DN 3-67

N

new and changed information

from release 4.x to release 5.0 2-4

from release 5.0 to release 5.1(x) 2-4

from release 5.1(x) to release 6.0(1) 2-3

from release 6.0(1) to release 6.1(1) 2-3

no bandwidth forwarding 3-44

O

Originator.java

Cisco Unified CallManager JTAPI examples 8-7

P

presentation indicator (PI) for the call 3-75

privacy on hold 3-76

R

Receiver.java

Cisco Unified CallManager JTAPI examples 8-10

recording 3-80

redirect 3-83

redirect set original called ID 3-84

redundancy 3-84

cluster abstraction 3-22

CTIManager failure 3-86

CTIManagers 3-85

heartbeats 3-86

invoking CTIManager 3-85

server failure 3-16

ringer

enable or disable 3-42

routing 3-87

running makecall.java 8-14

S

secure conferencing 3-89

SelectRoute interface enhancement 3-97

SetMessageWaiting interface 3-98

shared line support 3-99

silent monitoring 3-80

single step transfer 3-101

SIP phones 3-103

StopSignal.java

Cisco Unified CallManager JTAPI examples 8-11

T

TerminalConnection 1-8

threaded callbacks 1-11

Trace.java

Cisco Unified CallManager JTAPI examples 8-11

TraceWindow.java

Cisco Unified CallManager JTAPI examples 8-12

transfer and conference

conference 3-24

consult without media 3-30

transfer and DirectTransfer 3-120

transformation masks 3-121

translation patterns 3-121

troubleshooting

Cisco Unified CallManager JTAPI C-1

U

unregistered DN forwarding 3-44

user information

administering for JTAPI 4-19

V

version format 3-130

voice mailboxes 3-131

X

xsi object pass through 3-131